Wells Lodge Nursing Home, Folkestone, Kent
Wells Lodge Nursing Home, Folkestone, Kent
Wells Lodge Nursing Home, Folkestone, Kent

Wells Lodge Nursing Home is a flexible twenty-two capacity service, welcoming elderly care and short-term respite needs, thanks to the efforts of a talented team of professionals.

Carers are trained in carrying out personalised services, supporting active lifestyles and keep strong links with related health professionals.

The provider has a good inspection record and values the reputation of its business amongst the communities that value and deserve effective care.

Group: Victoria Nursing Group Ltd

Person in charge: Louise Scott (Acting Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 22 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 50+.

Single Rooms: 22

Rooms with ensuite WC: 22

Weekly Charges Guide: Nursing Care Single £850 – £1000 (These prices are only a guideline, please contact Wells Lodge Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Wells Lodge Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Wells Lodge Nursing Home has a Review Score of 8.7 (8.705)

The Review Score of 8.7 (maximum of 10) for Wells Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Wells Lodge Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Wells Lodge Nursing Home is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.705 Points relating to the number of positive Reviews for Wells Lodge Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.4 Target = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wells Lodge Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wells Lodge Nursing Home

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

My mother was only in Wells Lodge for 3 weeks. The outstanding level of care she received was magnificent. Every member of staff was excellent. She received the highest standard of care and was given the greatest of dignity.
I cannot thank every single person enough for what they did for my Mum. Thank You. Thank You. Thank You.
In these times when all we hear are the negatives about care homes, my faith has been restored in the knowledge that there are places who are not solely out for money, and where their sole concern is for the resident and not their shareholders/owners.
I will recommend Wells Lodge to everyone.

How likely would you be to recommend Wells Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Paul Burns, Managing Director at Wells Lodge Nursing Home responded to this review on 26 Jun 2017:

How lovely to hear such a positive experience. Thank you for making the time to recommend us since these things do matter and are very important to the staff.
Thank you.

On behalf of the rest of my family, I would like to thank the entire staff from top to bottom for the excellent care that our Mum received during her time at Wells Lodge. The standard of care and attention to her needs were first class. Many Thanks.

How likely would you be to recommend Wells Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Paul Burns, Managing Director at Wells Lodge Nursing Home responded to this review on 26 Jun 2017:

Thank you for your wonderful words of support for the staff.
This will mean a lot.
Best wishes.

Submit a Review for Wells Lodge Nursing Home

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Wells Lodge Nursing Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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