Wilmington Manor Care Home

After a few teething problems at the beginning, things settled down. She liked the food and the room was certainly clean and tidy. Two minor rings went missing but could have dropped off when she lost weight. Seemed cheerful in difficult circumstances.

My mother is very comfortable and well looked after, both physically and mentally.

The atmosphere is friendly, food excellent and care very good. Mother is very comfortable and well looked after, both physically and mentally.

Mum continues to be well looked after by the staff at Wilmington Manor who are excellent.

Wilmington Manor is run very well by the staff, although the building could be updated.

My wife was transferred from hospital into your care and has received courtesy and respect from all staff. She is comfortable and confident with the treatment she's receiving. Her personal needs are attended to promptly and satisfactorily.

My mother receives excellent care from a dedicated and caring staff and has thrived in the year spent as a resident.

I couldn't be happier with the care my mother is receiving - very impressed. I know all the carers' names and cleaning staff, which helps. A big thank you to all the staff, you should be pleased with yourselves.

It's a hard job to do, I am grateful.

Well done.

Since my mother was taken ill at the beginning of the year she has been in a lot of pain and been moved from one hospital to another. Since coming to the home she has been a lot more settled and we now get a nice smile when we visit!

The manager is very assessable and excellent he is always willing to help

I appreciate that staff always treat me with dignity and respect and that I have as much autonomy as possible. The food is very good varied and delivered on time.

For the last eleven months of her long life, mum was always treated with care, respect, dignity and love right to the end of her days. Mum was happy and enjoyed the company and friends she made, she never regretted moving into Wilmington Manor. Food was good and very regular and her room was always clean. Staff were always helpful and willing to make time to talk to family and communication was good. Caring support was given to Mum and our family during her last weeks. This was invaluable to the family and ensured we made the right choices for mum at that difficult time, as a result, it gave mum a peaceful departing in a caring and loving environment.

My mother was looked after very well by caring staff and was made comfortable during her last week.

We have been pleased with recent improvements made.

Wilmington Manor Care Home is a lovely care home. Of course, there are things wrong with it but on the whole, my dad is well cared for.

Negatives: There isn't always enough staff, especially at the weekends or if somebody calls in sick, but that could happen at any nursing home. Not enough outings. My dad went on quite a few years ago but they do not have the staff which is a shame. The staff are always cheerful and look after my dad very well. The manager is always approachable as is all the staff.

Satisfactory home. Staff excellent. The problem is there are no other patients to converse with. Patients asleep or advanced in illness. Very depressed at the present time.

I found my mother's care very good. All the staff were very pleasant and caring. The home was well run with a good atmosphere.

In the short time my mother has been here, she has been treated with kindness and dignity by all the staff. It's just a shame she was not really aware of her surroundings but when she was here for respite in March, she enjoyed the interaction with the staff and residents. Thank you.

Thank you to the clinical service manager for informing me of my brother's condition and the things he is able to do.

The clinical service manager was very open and helpful.