Copper Beeches Care Home

Sadly I feel the need to write again concerning the issues of 17/8/26 and 28/8/26 none of which have been addressed by management at any level senior or junior, there's been no responce whatsoever, a simple how can we help, what can we do to minimise your concerns. Yet again nothing no communication at any level from management at any time. Many thanks for puting this review out there. But after '3' reviews and no responce from management junior or senior, it makes one wonder are any of these "reviews" taken seriously??

My mother has lived at Copper Beeches for two years now and received excellent and compassionate care from the staff, many of whom have worked there for some years. The home is particularly clean and the food and drink are of a very high standard.

She was bed bound and had Dementia, she was always treated with care, dignity and compassion. The Home and carers were so helpful with all our family visiting every day. Especially night visiting when my mum wasn't well. She sadly peacefuly passed away this June. The whole staff were so kind and helpful to us , even saying goodbye to mum as she left the home when she passed. We are so grateful. Xx

We could not wish for more for our beloved Dad.

Staff amazing!

My beloved Uncle was placed at Copper Beach this summer. Overall my uncle is very content which is really important. I love the fact it's so inclusive regardless of mobility and how interactive staff are. I'm confident my uncle is safe and is being well looked after which is so important when trusting someone with the care of a loved one.

The staff are her extended family, and to a point, ours too.

Always keeping me informed about my aunt. Great care at all times making her life very comfortable. Always happy atmosphere in home, music always playing very cheering. Staff hard working and always caring.

Our lovely mum has been in Copper Beeches for 2 years now. We visit weekly, sometimes, more and have always found the staff welcoming and friendly. The food is very good and mum's room is clean. Yes, the building needs some upgrades, but the staff make up for that ten-fold. If there has been a problem, which has been very few and far between, it is dealt with as soon as possible. Mum has dementia and appears comfortable and settled, she is treated with dignity and respect. The staff genuinely care about the residents and that is the most we can hope for.

I know that residents are safe and happy.

I would recommend Copper Beeches to anyone who is looking for a care home for a relative.

Happy with mums care the staff look after her well. The rooms are dated and need refurbishment, can't comment on the activities as mum is no longer involved. Mum seems to enjoy the food. Overall we are happy.

Fantastic staff.

Although the building could do with some upgrading, the staff keep the rooms and residential lounges very clean.

I have not had a problem since my wife was taken in 2019 nothing seems too much trouble. Many thanks.

My overall experience of this care home and its staff, even though only a week. Has been extremely positive for myself, my husband and my mother-in-law. Staff were extremely polite, friendly, welcoming and had a great deal of empathy towards my mother-in-law and myself and husband. My mother-in-law was treated with the utmost dignity and respect, nothing was too much trouble. Even managing to get my mother-in-law out into the communal area was something really positive as she had been on bed rest for nearly 2 months. In the time leading up to her passing, she became more aware and even recognised her son. Which she hadn't done in the hospital. The staff made us aware of anything and everything to do with my mother-in-law. Her passing was very peaceful, dignified and relaxed within the home which was all we could ask for. She was a person and not a number. Very highly recommended.

My Auntie is in Copper Beeches and every time we have visited, the staff have always been really helpful and friendly and really do seem to care about the resident's wellbeing. My Auntie has been in several care homes and this one is by far the best in my opinion and I would highly recommend it.

Staff seem very caring.

Polite and caring staff on the occasions I visited (twice in the last month). The resident I visit (suffering from dementia) seems comfortable and content.

A very friendly and caring home. Mum seems happy here. So pleased the manager came back, wasn't the same without him. Staff have so much respect for him. Food is amazing. The whole home needs to be redecorated. Mum is treated with dignity and kept clean.