






Welcome to Grace Manor Care Centre in Gillingham, Kent. Situated on stunning grounds, the classic Manor property offers 24-hour care for those over the age of 55. They are blessed with a long-serving team of nursing and support staff that provide high-quality, person-centred care within a homely environment. They offer long-term, respite and post-operative care and particularly cater for those living with Dementia.
The well-kept care centre comprises 57 bedrooms, 12...
Care Provided by Grace Manor Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grace Manor Care Centre for full pricing details and T&Cs.
Contact Grace Manor Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Forest Healthcare
- Private Owned
Person in charge
- Gabriele Jerome(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (5)
Grace Manor Care Centre Reviews (105)
Grace Manor Care Centre has a Review Score of 9.8 (9.793) out of 10, based on 23 reviews in the last 2 years.
Over all time Grace Manor Care Centre has 105 reviews.
Since our mother has been at Grace Manor she has settled and is a much happier, relaxed person.
My father has lived here for four years now and he has always been looked after well. He is happy and settled. All the staff, from the manager down, are caring and friendly. I am really glad that I managed to get him a place here.
Always treated with loving kindness and respect.
Such are the high standards of this 'home'.
I was able to find peace of mind for having broken a promise to never placing mum into care.
Many thanks also for the unstinting support you and your family gave to my team and I throughout your mums stay.
After 6 months of struggle to find the right care home for my brother who has aggression problems, I found Grace Manor. Since doing do, my brother has calmed down and a great deal, he still has bad days but they manage him well always going the further mile. I can you have my life back, their care, food, and all the things they do for the residents to make the home their home as much as they can. The best home, I could not wish for more.
Thank you very much for the lovely review. It's true that many of our residents improve when they have been at Grace Manor for a while - we aim to give a stress-free, fun life to everyone in our care. Sometimes a nursing home can be the right and positive choice. We have wonderful relatives also who support each other, the home and me personally.
My dad became a resident at the end of March following a very traumatic 13-week stay in a hospital.
He arrived at Grace Manor confused, upset and unsettled. His stay in hospital had taken this man to the edge of end of life, and if I am honest, none of us knew what to expect.
ALL of the staff at Grace Manor have welcomed my dad with open arms. He is treated with huge respect, dignity and understanding. Like most daughters, my dad is 'my rock', and all I could ever want for him would be the best. This is what Grace Manor gives to him.
I am kept regularly informed on how my dad is, if he has been unwell or if he requires anything. Grace Manor have an open door policy and I am able to visit my dad whenever I would like, and always to a lovely welcome from the staff. The food is delicious, and I regularly enjoy a meal with my dad. Thank you, Grace Manor, from the bottom my of heart.
After it became apparent that mum could not manage to live in her own home and we were unable to provide the support she needed. It was such a relief fo find Grace Manor a care home where we were happy for mum to stay in a safe, friendly and caring environment that can provide all the help she needs. Mum has settled in and is happy.
Your mum is an absolute dear to have in the home - always cheerful and kind as are all family members, thank you so much for the lovely review. With all good wishes.
A lovely place and my sister seem's to be happy. Staff are really good and look after the residents very well.
Thank you very much for the positive review. It is greatly appreciated by us all.
I give it a hundred per cent for everything.
Dear Karin - when your dad was admitted the care staff personally thanked me for admitting such a lovely gentleman. Both you and his former neighbour are a joy to have in the home. Thank you all so much for all the support you give to me, the care team and Grace Manor - it is greatly appreciated by all of us every single day.
My mother is a resident at Grace Manor Care Centre. The staff are always friendly and helpful. I feel mum is safe and well cared for. It was her birthday recently and the day was made really special for her when one of the health care workers baked her a birthday cake in her own time. I would recommend Grace Manor Care Centre to anyone needing nursing care.
Thank you for your lovely review and for your continuing support to the home. Your mother is a lovely lady - always smiling and positive. It is a privilege to have her living in the home.
Granny is very well looked after here. She is in very good spirits and physical health and staff are patient and friendly. There are always lots of activities and good food available (Christmas dinner was great).
Your gran is a lovely person to look after - with a great sense of fun and a terrific sense of humour. She is one of our very special ladies. In the year since she joined us, we have seen her getting better and better. Thank you for your continuing support of our super home.
Excellent help, support and service since mother came to the home in March 2016.
Always a pleasure to have you and your family visit and thank you for the contribution and help you have given me personally and for your support of the home. Your mother's cheeky laughter rings out across the home and it is an honour and pleasure to have her living with us.
My mother died December 23rd 16 at this nursing home after approx 4 years stay. I have nothing but praise for this home. From the manager, nursing/caring staff to the custodians. I have always felt a warm welcome on visits. This is a well run, beautifully decorated, happy unit. There are friendly, caring staff who are always professional. Thank you for all you did for my mother. I shall be eternally grateful.
My Mother-in-law has since come to live at Grace Manor. The staff are wonderful and very friendly and patient. The whole atmosphere is like one big home. She is very happy, going from strength to strength and well looked after. They also look after us.
I have been visiting my friend for the last 3 years and I must say how impressed I am with the changes that have been made. The home is nicely decorated, warm and welcoming. I have found the staff very caring, helpful and friendly.
Dear Jean, thank you so much for the lovely review and positive comments - your friends are fortunate to have such a long-standing and loyal friend. You are always most welcome at Grace Manor and I look forward to welcoming you to Grace Manor again in the near future.
Dad was at Grace Manor for one and a half years. He had Parkinsons and dementia. The staff were so kind, articulate, caring and always popped into his room to chat to him, make jokes with him and so caring towards my mum and myself. Even when he passed away, they washed him which saved him some dignity in his death. We still go and visit them all.
Thank you so much for your thoughtful review - your father was a lovely man and I only wish I had known him when he was full of ideas and hobbies. As you know he is with us all still. Thank you so much to you and mum for your continuing support to Grace Manor - you are both always welcome here.
Grace Manor is a lovely care home. The staff are all very friendly, polite and caring. My mother is always well looked after and is happy and content living there. It is bright and airy with very comfortable furnishings. My mother's room has a lovely aspect overlooking a courtyard. Her room was already nicely decorated but her Key Worker took the time to personalise it to my mother's taste by putting up new wallpaper and a fresh coat of paint. The home is kept very clean, the food is freshly cooked and there is a variety of activities and entertainment laid on each day. The overall feel is like a comfortable country hotel.
My mother has paper thin, friable skin but it has always remained intact despite her immobility, which is a tribute to the high standard of care. I never have any concerns when I leave her as I feel she is in good hands
The layout of the manor house allows residents to sit in lots of different areas, which they are encouraged to do, which gives it a very normal, homely feel, unlike many care homes where residents are all left in one large lounge.
The staff go to a lot of trouble to organise special events in addition to the regular activities and entertainment.
Visitors are always welcome at any time of the day or night, and I always feel at home.
Thank you so much for the lovely review! I am keen to hear your views on how we can make the home even better and excellent in all areas. Your mum is a delight to care for and I look forward to working with you both going forward.
The staff are very good and friendly and look after my mother very well. The home is always spotlessly clean including rooms, facilities etc. The residents are treated with dignity and are cared for well. The rooms are checked regularly. The food and drink provided are of a very good standard. It's definitely worth the money. The activities are good!
The staff and carers at Grace Manor are very hard working and very friendly.
Thank you for the positive and lovely review. As ever it is an absolute honour to look after your mum. Please let me know how we can improve the service to achieve the 'outstanding' we aspire to.
My husband is well-cared for and usually comfortable. His room is pleasant and warm and he is well fed. The staff are cheerful and welcoming and friendly. For those who can take advantage of them, there seem to be plenty of activities arranged. The other residents appear happy. The house itself is clean and attractively laid out. I particularly like the little upstairs sitting area. Visitors are always made to feel welcome.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grace Manor Care Centre.
There are no upcoming events for Grace Manor Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Forest Healthcare
- 31 Jan 2025Recipient: Forest Healthcare
- 31 Jan 2024Recipient: Forest Healthcare
Accreditations
There are no accreditations posted yet for Grace Manor Care Centre.
Meet the Team (1)

All my life I wanted to care for older adults and make a difference in their life. Becoming a home manager was the ultimate way to do so. However, being a home manager is so much more than looking after older adults and I realised that looking after your staff is paramount to delivering good quality care. Creating an open and honest culture with staff, recognising their achievements and actively engaging, supporting staff and valuing staff is paramount. If you have a happy and content staff team, you have happy residents. I believe a manager should be a great role model who is passionate, hands-on and motivated with a great sense of humour.
Grace Manor Care Centre is our older adult’s home, we are proud of our warm and welcoming environment, and we will always be here for a chat. It is important that both our older residents and their families are included and feel at home. It is always the highlight of my role to see these residents smiling and laughing again.
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