Abingdon Court Care Home

Thank you so very much.

Like most people, when the time came to choose a care home for mum, I had had no previous experience. Initial impressions were good. It felt homely, warm and quiet. Sadly, very soon after mum arrived, I had concerns about the lack of interaction between mum and the staff. On every occasion I visited, (at weekends as I visited from Manchester), mum was sat in a room with other residents. There were maybe one or two staff sitting in the far corner glued to laptops or phones. No interaction, no stimulation, no physical contact, no engagement. I had no idea whether the staff were nursing, care or cleaning but nonetheless, not what I expected. I felt uncomfortable asking questions about mum and her health, even basic questions such as her last meal were difficult. It seemed that only the nurse could tell me how mum was. Eventually, we moved mum into a new care home, and on the day of her departure, the staff fussed over her like she was departing royalty. Too little, too late I'm afraid.

My Mother walked into the care home in Dec 2023. She has Alzheimer's but could communicate, and feed herself, fully continent, very sociable and happy. Six months later we removed her from Abingdon Court as she was no longer able to walk, communicate, or feed herself, incontinent and so anxious she was sedated 24 hours a day, and never left her bed. All family members felt very uncomfortable visiting the home as the majority of the staff were rude, unhelpful and patronising. My Mother arrived at 10.6 stone and in 6 months she dropped to just over 7 yet no one would sit with her to help her eat. Since moving homes my Mother is no longer sedated during the day, is smiling, has no anxiety attacks, enjoys her food and her quality of life has improved just in one month.

My mother recently passed away peacefully in the care home. The love and care shown to her was exemplary. She was almost 102 years old. She died with dignity, and as a family, we too were treated with love and respect during a difficult time. Abingdon Court Care Home even agreed to host the "Wake". which was perfect - although we made a donation, they refused to accept any other payment, such kindness, which is rare these days.

My aunt cannot do anything for herself and the carers dressed her beautifully and kept her very clean. Even her dentures were put in and out (I've been to care homes where this hasn't been done). She also sat perfectly upright in her wheelchair. Thank you.

Staff made me feel very welcome at any time of day. They were very helpful when I needed advice.

My mother stayed at Abingdon Court Care Home from January 2021 until she passed away January 2024 during her stay. I was extremely impressed with the kindness and compassion of all the staff who cared for Mum and also how kind they all were to me and my family. I cannot thank them enough or recommend the care home highly enough.

Although my mum was only a resident for a very short time, the care and compassion shown to both her and our family was fantastic. The staff are professional whilst warm and caring. Ensuring the dignity of the resident is at the forefront of their care.

I cannot recommend Abingdon Court Care Home enough. Thank you.

The home has a very friendly atmosphere, and I found all the staff to be caring and supportive.

I was extremely impressed by the professionalism of the whole team and the care my mother received his first class. Above and beyond, many thanks.

He would not have lived to the age of 94 without the Care Home providing quality support. Thank You.

Thank you to everyone at the home.

The staff are lovely, genuine, caring people. Always ready to help and never mind giving you their time.

I’m so grateful that she was able to end her days happy and in such a lovely environment. She really enjoyed her time here and it's left me with memories of her laughing and joking and talking to me about all of the activities she was involved in and the friends she had made.

Very happy with the quality of service, all the staff were helpful and it was evident they cared.

Mum has been in the care of Abingdon Court Care Home now since last November and since mum arrived the management and care staff have welcomed mum with a high standard of love, care, dignity and empathy. Mum has vascular dementia and grieving the loss of her husband and change of accommodation all over a period of six months, the staff cannot be faulted in any way, they made this transition a lot easier than could have been expected. The care they are providing for my mum is excellent, myself and my sister are very grateful to them, they are wonderful people looking after my mum in a caring, professional way that makes this difficult situation a little easier as I am living outside the UK. Thank you to all management, nursing staff, carers and everyone involved in caring for my mum on behalf of myself and my sister and mum's daughter-in-law and grandchildren. Thank you, you're all heroes.

I have not commented on facilities and activities because I don't think my husband took part. Basically, I and all the family were overwhelmed by the care that was shown to all of us - we felt we mattered.

The staff could not have done more to make my friend feel happy and well cared for. They always let me know if there were any problems with her health and they had informed the GP. Towards the end of her life, the staff did everything to make her comfortable and included her in all activities.

Every day when I visit my elderly mother, from the moment I walk in to coming out, I see efficient and caring staff and know that my mother is looked after so well.