Barchester Middletown Grange Care Home

Middletown, Hailey, Witney OX29 9UB
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9.8 110 Reviews
  • Barchester Middletown Grange Care Home, Witney
Middletown Grange Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for convalescence, rehabilitation and holiday breaks.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
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Care Provided by Barchester Middletown Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Middletown Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mirela Ghiuvea (General Manager)

Local Authority / Social Services

Admission Criteria

  • Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Single Rooms with Ensuite Wet Room (34)
  • Couples/Companion Rooms with Ensuite Wet Room (56)

Visiting

  • Visitors are welcome to visit at any time without a booking.

Parking

  • Parking available on site

Barchester Middletown Grange Care Home Reviews (110)

9.8

Barchester Middletown Grange Care Home has a Review Score of 9.8 (9.776) out of 10, based on 28 reviews in the last 2 years.
Over all time Barchester Middletown Grange Care Home has 110 reviews.

Overall Experience
  • 93
  • 14
  • 1
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Date Published
  • 110
  • 4
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  • 28
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Reviewer Connection to Barchester Middletown Grange Care Home
  • 37
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  • 9
  • 7
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 110, showing 81-100
Review from Donna W (Daughter of Resident) published on 17 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the home highly enough, from the receptionist to all the staff who are absolutely wonderful, can't do enough for the residents and family, if I could give more than 5 I would.
Reply from Claire Gascoigne, Acting General Manager at Barchester Middletown Grange Care Home

Thank you for your kind review. The staff here work very hard and take great pride in their work, it's lovely to be able to pass on such encouraging feedback. Kind regards.

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Review from Judy T (Daughter of Resident) published on 17 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professional, knowledgeable and extremely caring staff across all levels. Staff show respect, compassion and offer dignity to all residents. Staff take great pride in their work and really look after the residents very well at all times. Food is fresh and homemade, offering a wide variety of appealing
dishes. Staff ensure each resident is accommodated in their individual needs, from a wide choice of food to help with feeding where needed. The team is lead by an excellent "hands-on" approach manager who is frequently seen interacting with staff and residents.
Overall a lovely caring, safe and secure environment that I can't fault for their care and attention to my mum's needs. We are always kept updated with any changes or general well-being needs and the staff are proactive at helping to make residents feel comfortable. Lots of interesting, varied and enjoyable activities on a daily basis including music, animal visits, flower arranging, crafts and stimulating activities.
Reply from Claire Gascoigne, Acting General Manager at Barchester Middletown Grange Care Home

Thank you for such a lovely review. We are delighted to hear that you are so happy with the care your mum receives here. I will pass your feedback on to all staff, who I'm sure will be as proud and delighted by your kind words as I am. Kind regards.

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Review from Keith D (Nephew of Resident) published on 4 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have designed extensions to exiting nursing and care homes and parents have used these homes. My visit to my see my auntie who has recently transferred to Middletown Grange was a pure delight. From the welcoming entrance staff and refreshment station for guests, (we had travelled 3.5 hours) through
to my Aunt's room, it was so bright and clean. I was subsequently given a tour of the facilities, and it rates very highly in my book.
During my visit, several staff members popped into my aunt's room and were all so friendly.
My cousin and her husband spend much time visiting, and it is clear to see how the staff integrate them in the care of my Auntie.
Such a good visit leaving my wife and myself happy to have visited.
Reply from Claire Gascoigne, Acting General Manager at Barchester Middletown Grange Care Home

Thank you very much for your kind review. I'm delighted to hear that you had such a positive visit to Middletown Grange. It's lovely to hear this type of positive review, especially from someone who has experience of other care homes.
We look forward to welcoming you back.
Kind Regards.

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Review from J J (Resident) published on 3 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very relaxing. Cheerful staff who are very helpful at all times - day or night. I am encouraged to join in any activities that are on and any bus trips out etc. I am very happy here.
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Review from J H (Daughter of Resident) published on 10 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very friendly and caring. There is a good variety of activities each week catering for a range of needs. Overall, mum is quite settled and content.
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Review from T S (Daughter of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A good experience. Lovely environment to visit. Staff are very friendly and helpful. Dad always looks clean and well cared for. So different from the previous care home he was in.
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Review from A B (Daughter of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is a caring and supportive staff who do their best to make residents feel at home. The level of activities is good.
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Review from R D (Daughter-in-law of Resident) published on 30 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother had increased need for support following a number of falls in April. This resulted in a broken finger and a bruised ribcage. The staff were very attentive to the resulting care needs and mother says "the staff are lovely". She enjoys some of the weekly activities and she very much enjoys animal
visits.
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Review from L T (Wife of Resident) published on 12 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we have been very welcomed by all the staff on all our visits. Always a welcomed cup of tea and cake. Always available if we need to talk to them.
My husband is very happy with the choice of food and arrangements.
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Review from Carole K (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all staff very friendly and helpful. Always a smile for everyone. The home is clean and tidy, the food is very good and amazing variety. Activities are excellent. Very good value for money.
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Review from P T (Son of Resident) published on 6 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Middletown Grange for 8 months his first care home. We have been supported by staff during this difficult time and found the home to be perfect for caring for my father.
As a family, we highly recommend Middletown Grange.
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Review from R S (Niece of Resident) published on 27 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle (95) has been a resident at Middletown Grange for almost six years. I have been pleased with the care he has received. He seems content and well looked after. The tea and coffee making space in the entrance hall is a great idea.
Reply from Sharon Herbert, General Manager at Barchester Middletown Grange Care Home

Many thanks for taking the time to complete the review, all feedback is gratefully received.

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Review from David P (Wife of Resident) published on 27 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Barchester Middletown Grange Care Home for about 8/9 months and is very happy in almost all respects. Was initially on the top floor (where she had a midnight visitor) now on the ground floor, a bit small but getting used to it.
Reply from Sharon Herbert, General Manager at Barchester Middletown Grange Care Home

Many thanks for taking the time to complete the review, all feedback is gratefully received.

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Review from Rose T (Wife of Resident) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reviews very positive and the person who helped was very helpful.
Reply from Sharon Herbert, General Manager at Barchester Middletown Grange Care Home

I was pleased to note that you are extremely likely to recommend us to others. All feedback is gratefully received and I thank you for your time in completing the postal card. Kind Regards Sharon Herbert

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Review from Alexandra T (Granddaughter of Resident) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grampy seems to be very happy here. Lovely staff always very friendly and happy to help. Nice to see them organising activities and days out with some of the residents.
Reply from Sharon Herbert, General Manager at Barchester Middletown Grange Care Home

I was pleased to note that you are likely to recommend us to others and that your gramps is happy here. All feedback is gratefully received and I thank you for your time in completing the postal card. Kind Regards Sharon Herbert

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Review from Mark T (Son of Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Brilliant staff, good management team at present. Good, safe environment, giving close family peace of mind.
Reply from Sharon Herbert, General Manager at Barchester Middletown Grange Care Home

I was pleased to note that you are extremely likely to recommend us to others. All feedback is gratefully received and I tha\nk you for your time in completing the postal card. Kind Regards Sharon Herbert

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Review from Pippa C (Husband of Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care was excellent, no fault in any way. Would definitely recommend.
Reply from Sharon Herbert, General Manager at Barchester Middletown Grange Care Home

Thank you for taking the time to leave a review for Middletown Grange. It was noted that you would definitely recommend us to other people. All feedback is gratefully received and appreciated.

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Review from David B (Son of Resident) published on 1 October 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The care home is a nice place, but I'm concerned about my father's clothes/footwear. He has lost slippers, shoes, dressing gowns and all his clothes. He has acquired another patients' clothes/shoes. This really needs sorting out.
Reply from Sharon Herbert, General Manager at Barchester Middletown Grange Care Home

Thank you for taking the time to review the home. My housekeeping staff try very hard to ensure all our residents clothes are returned safely to them after laundering. We also advise all our families to ensure clothes are clearly labelled. When you are next in the home do let us know and we will help you to find your father’s items or replace them appropriately. We hope you are happy with all other aspects of his care and note you are likely to recommend us which is lovely but do not hesitate to see me at any time when you visit your father.
Thank you

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Review from Jonathan H (Son of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all very friendly, helpful and approachable. Food is excellent and got my father eating again.
Recently refurbished the home is very clean, bright and welcoming.
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Review from Michael D (Husband of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was in respite and was very well looked after.
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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Barchester Middletown Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Barchester Middletown Grange Care Home is calculated as follows: ( (283 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 330 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Middletown Grange Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (18)

Mirela

Mirela Ghiuvea

Job Title: General Manager Joined: 2019

Hello, my name is Mirela, and I am the Acting General Manager here at Middletown Grange Care Home. Welcome to our Website!


I truly believe in the values of Barchester Healthcare and alongside the qualified team here at Middletown Grange we are committed to delivering the very highest standard of care, and life enrichment our residents deserve.


As a qualified Nurse with over 35 years of experience working in the care sector, I've gained experience as a Clinical Lead, and Deputy Manager in various care settings. Caring for older people is a privilege, and it is my aim to maintain a happy home, vibrant and friendly in nature.


If you would like to discuss the care and best practice, we provide here at Middletown Grange please give me a call or come to see me for a chat over coffee and homemade cake both of which are always available.

Jane

Jane Pocock

Job Title: Deputy Manager Joined: 2018

Hello, my name is Jane, I'm an RGN and head a really happy care team, we all work with a smile to make the home a very jolly place to be. I've had the pleasure of working here since 2018.

Prija

Prija Menezes

Job Title: Registered General Nurse Joined: 2022

Hi, my name is Priya and I'm a registered nurse here at Middletown Grange. I have been with the team here since 2022 and love being able to make a difference to everyone's day. I support all nursing elements of the home and am always here to help the team and families with clinical support.

Kavya

Kavya Mallaspureddi

Job Title: Registered General Nurse Joined: 2022

Hello, my name is Kavya and I am one of the Registered Nurses here at Middletown Grange Care Home. I absolutely adore my job, of caring for our residents. I have many years’ worth of experience in the healthcare industry and could not think of a more rewarding job to do.

May

May Beal

Job Title: Clinical Lead Joined: 2024

Hi, my name is May, and I'm one of the Registered Nurses here at Middletown Grange. I joined the team in 2024 and have loved being part of the community. I love the area and the village of Hailey and take great pride in being able to support the people we care for. I have a strong nursing background across healthcare so I'm pleased to be able to support the great team we have here.

Reji

Reji Joesph

Job Title: Administrator Joined: 2016

Reji has worked in the care industry for 11 years, one of which is as an activities coordinator. Reji joined us at Middletown Grange in 2016 he hit the ground running and loves working in the team.

Toby

Toby Webb

Job Title: Head Chef Joined: 2012

I have been working in the catering industry for over 30 years and have been with Barchester since 2012. I am committed to providing delicious home-cooked food for residents, which we prepare in-house. I am also responsible for ensuring that the resident's nutritional needs are met and that they enjoy everything they eat.

Miguel

Miguel Serrano

Job Title: Maintenance Manager Joined: 2024

Hi, my name is Miguel and I'm the Maintenance Manager here at Middletown Grange. I strive to keep the home environment up to the highest standard possible and to ensure that both residents and staff can enjoy their surroundings safely.

Louise

Louise Heather

Job Title: Head Housekeeper Joined: 2004

Louise is our wonderful Head of Housekeeping at Middletown Grange, she's known as ‘Grandma’ to all members of staff and has been with Barchester since 2004. Our housekeeping team are passionate about the cleanliness of our home and maintaining high standards. In her spare time, Louise enjoys quilt making and dog shows.

Doreen

Doreen McKee

Job Title: Health Care Assistant - Team Leader Joined: 2018

Hi, I'm Doreen, I've worked at Middletown Grange since 2018 and absolutely love being a Team Leader, working for Barchester gives me the opportunity to train and progress further in an environment of care.

Lilian

Lilian Radido

Job Title: Care Assistant Joined: 2022

Hello, my name is Lilian and I am one of the Carers here at Middletown Grange. I absolutely adore my job, of caring for our residents. I have many years’ worth of experience in the care industry and could not think of a more rewarding job to do

Sakirat

Sakirat Adeleye

Job Title: Care Assistant Joined: 2022

Hi, my name is Sakirat and I am a Care Assistant here at Middletown Grange. I have worked in care for over 2 years now and really love what I do. I primarily work on Memory Lane, taking care of our residents living with dementia which I am so passionate about. Our residents are the heart of our home and I take great pride in supporting them.

Jossy

Jossy John

Job Title: Care Assistant Joined: 2013

Hi, my name is Jossy, and I have been a care assistant here at Middletown Grange for over 10 years. I primarily work on Memory Lane, taking care of our residents living with dementia which I am so passionate about. Our residents are the heart of our home and I take great pride in supporting them.

Leila

Leila Alcalde

Job Title: Care Assistant Joined: 2023

Hi, my name is Leila and I work as part of the care team at Middletown Grange Care Home in Hailey. I have experience working in dementia and elderly care for over 10 years and I love that I can make a difference in someone’s day no matter how big or small it may be.

Julie

Julie Thomas

Job Title: Receptionist Joined: 2020

Hi, my name is Julie and I'm the receptionist here at Middletown Grange. I thoroughly enjoy my job. The residents are just great. I love hearing all of their memories and sharing stories with them. I also feel lucky to work with a great team and support our wonderful families and visitors who come to our home.

Simon

Simon Butler

Job Title: Kitchen Assistant Joined: 2012

Simon has been part of the Middletown team since 2012, he has worked in many different areas of the home before finding his passion within the kitchen team, and Simon is always happy to help.

Joanne

Joanne Thomas

Job Title: Hairdresser Joined: 2020

Jo is our hairdresser at Middletown Grange and comes into the home every Wednesday to look after our residents. With a choice of options available to both men and women, Jo provides a fantastic service that everyone loves and looks forward to each week.

Cozette

Cozette Burduja

Job Title: Activities Coordinator Joined: 2025

Hi, my name is Cozette, and I'm the activities coordinator at Middletown Grange. I love planning events, sharing stories and creating moments that brighten our residents' day!

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