Barchester Hempton Field Care Home

36 Lower Icknield Way, Chinnor OX39 4EB
Review Us
9.8 84 Reviews
  • Barchester Hempton Field Care Home, Chinnor
Overlooking the stunning farmland of the Chiltern Hills, this impeccably landscaped former doctor's house is situated a short distance from the centre of Chinnor. The home offers nursing, respite, and palliative care.

The majority of bedrooms are en-suite, set across two floors which foster a truly homely atmosphere. With each room tastefully decorated and the grounds maintained to the highest standards, Hempton Field has as much personality as its residents - you can be proud to call it home.

The home has two communal lounges and a well-appointed dining room, meaning peace and quiet is never far away. The house is situated on half an acre of grounds, where you can relax in the gorgeous sheltered courtyard, surrounded by flower beds and a pond. The gazebo area has views of the Chiltern Hills and is perfect for outdoor socialising.

Chefs prepare meals on-site, offering residents a daily menu with tasty, nutritious choices. Meals can be taken in the dining room or in residents' own bedrooms as preferred. Special diets will be catered for.

Activities staff oversee a busy schedule of events. Residents are encouraged to participate and to help plan these events, to ensure there is something for everyone. Participation is entirely optional, however. There are daily activities in the home, as well as frequent excursions outside it and big celebrations throughout the year.

Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 25 Service Users

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1508

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Hempton Field Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jocelyn Walang (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Single Rooms with Ensuite Wet Room (20)

Visiting

  • The home is open to visitors 7 days a week, with staff always available to support with any questions you may have

Parking

  • Parking is provided in the home with bay spaces outside the main entrance.

Barchester Hempton Field Care Home Reviews (84)

9.8

Barchester Hempton Field Care Home has a Review Score of 9.8 (9.762) out of 10, based on 29 reviews in the last 2 years.
Over all time Barchester Hempton Field Care Home has 84 reviews.

Overall Experience
  • 67
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Date Published
  • 84
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  • 29
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Reviewer Connection to Barchester Hempton Field Care Home
  • 19
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Total of 84, showing 61-80
Review from Anthony M (Nephew of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rapidly seen significant improvement in my uncle's wellbeing after a relatively short period at Hempton Field.
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Review from Pamela E (Daughter of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my husband and I first stepped into Hempton Field Care Home, we were relieved to find a beautiful, clean, welcoming and homely residence. Our first impression was continually reinforced by the dedicated staff who, along with their professionalism, showed a genuine care for all the residents. Staff
enjoy chatting to residents and visitors; we have seen how this has helped my mother make connections and feel at home. She has told us that she is very happy there, has made friends, and looks forward to the daily activities and particularly, the weekly hairdressers visit! Thank you to all the wonderful staff!
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Review from Jane C (Daughter-in-law of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
14th July fun day. It was a lovely afternoon in the garden, they put all the stops out. My family really enjoyed the afternoon. Thank you so much! You all did a great job.
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Review from Pat B (Wife of Resident) published on 30 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was at Hempton Field for nearly 9 months. His needs were extensive and complex.
The nurses and carers couldn't have been more caring and compassionate. In fact, all the staff irrespective of their capacity, seemed genuinely interested in the welfare of the residents and supported not only
them but the immediate family as well.
I was impressed at the longevity of a lot of staff members, they know each other well and that seemed important to the general running of the home. Forever grateful. Thank you.
Reply from Alison Geddes, Marketing at Barchester Hempton Field Care Home

What a wonderful review to read, many thanks for your comments on our home.

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Review from Norman H (Brother of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been made welcome and found everyone ver helpful.
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Review from Jane P (Daughter of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been cared for with compassion, gentleness and respect.
The family has had peace of mind - knowing she was safe.
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Review from Patricia B (Wife of Resident) published on 3 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose Hempton Field because we knew that the manager was a competent and caring one. She inspires her staff to provide a kind and homely setting for older people.
When my husband was ill, Hempton Field nursed him back to health by ensuring that appropriate medical help was called in and I am very
satisfied with the care they provide.
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Review from Heather A (Daughter of Resident) published on 14 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is so good that the current manager encourages outings and activities which help stimulate and provide interest to the residents.
Reply from Alison Geddes, Marketing at Barchester Hempton Field Care Home

Many thanks for your positive feedback on our home, our Magic Moments Club offers an exciting and varied program of activities and pastimes, including a range of trips and outings. The Home Manager and team will be delighted to hear your feedback.

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Review from Wendy T H (Daughter of Resident) published on 2 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for 3 years and we are so pleased with her accommodation and care.
It is a small home so the staff know all the residents.
Many of the staff are local and have worked at Hempton Field for years.
It is always clean and never smells like a hospital.
It has a light,
airy feel and many of the rooms have a door into the garden.
Gardens are beautifully kept.
The OTs organise activities 5days a week. They also arrange for external entertainers to visit and have a bus which takes residents out occasionally.
All the staff seem to get on well together. They are a small team so sometimes very busy, particularly in the mornings when so many residents want to get up at the same time.
My mum has had serious mobility issues over the last year and the staff have been very caring and inclusive of her, including arranging for other residents to visit her in her room.
Mum speaks very highly of the quality of the food.
Nurses have been happy to explain her nursing care to me.
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Review from Julia S (Regular Volunteer) published on 10 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always very attentive and the residents seem very happy and extremely well cared for. The premises are always clean and there are plenty of activities for the residents to participate in.
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Review from Graham M (Partner of Resident) published on 5 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hempton Field is an excellent care home, well run and with lovely caring staff. Any problems or change in medication and I am notified immediately. My partner is happy, kept clean and although her food has to be pureed it always looks appetizing. A home can only be as good as it's staff and at Hempton
Field that's 5 star +
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Review from Rosemary A (Daughter of Resident) published on 20 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum lived at Hempton Fields for over 5 years and, apart from a year when the home was being transformed under new management and standards dropped, was extremely well treated and looked after.
The last two weeks of her life there were very happy and we really felt that the staff did all they could
both for Mum and for us as a family during this difficult time. They went beyond the call of duty in keeping her comfortable and cared for and two members of staff sat wither in her final moments. We felt they became part of our family.
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Review from B M (Resident) published on 5 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The gardens are lovely to walk around and beautifully kept up. Room comfortable and clean. I would prefer the door to be kept closed when possible during the day as other people's TV can be very noisy and turned up loud especially in the evenings. At night the home is mainly quiet.
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Review from E A (Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am 94 and until 2013, I drove a care, had dogs and went shooting. I can no longer look after myself. Illness has happened, balance and memory going.


They are wonderfully kind and cheerful all of them and we have constant, trained medical care so it couldn't be better. For me, dreamy beyond words.

I am very lucky.
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Review from C P (Resident) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Staff were caring and considerate, creating a warm and hospitable atmosphere which is also a credit to the management. The catering was first class and the meals were delightful.
The interlude between hospital and going home could not have been better.
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Review from J R (Daughter of Resident) published on 21 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Hempton is a bright and extremely friendly home.


I have visited a number of homes in the past and this home is light, fresh and appears to be well run.


Mum made the very difficult decision to move into full-time care, but it was made easier for her because she felt well looked after and settled.


It

is a pleasure to visit her at Hempton.
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Review from Sally B (Daughter-in-law of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the home and staff were excellent with all aspects of care. Also, I found that my mother in law was treated very well with dignity during the past few days after returning to the home from the hospital. The staff were also very compassionate and caring to all members of the family.
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Review from Dianne T (Uncle of Resident) published on 5 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff very willing, caring. Food excellent. Also entertainment excellent. Fully recommended.
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Review from N P (Son-in-law of Resident) published on 19 July 2016 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother-in-law was a resident at this home from early 2015 to early 2016 and initially seemed happy. However, there was a marked decline in the standard of care which led to her family repeatedly having to chase staff in order that various issues were addressed. Meals were arriving cold, the quantity
and quality of food has become notably poorer since the catering service was outsourced to a food service. Staff made significant errors on more than one occasion and often had to be reminded to perform what should have been basic tasks. On each occasion these shortfalls were reported to the manager and whilst some issues may have seemed minor in isolation a worrying pattern emerged as despite being reported to the Manager they continued to remain unresolved. Overall it was felt that the poor management of the home along with the standard and cost of care were unacceptable and my mother-in-law decided to move elsewhere.
Reply from Bethany Gibbons, Marketing assistant at Barchester Hempton Field Care Home

We welcome all comments that will help us improve our services and we take them seriously. We are sorry that in this instance NP was not happy with some aspects of the care provided to his mother in law. We have recently made some changes to our catering service to enhance our resident dining experience and have introduced a new spring and summer menu offering a choice of appetizing and nutritionally balanced meals. We seek regular feedback from residents about the choices of meals that are served and this helps us to plan our menus. If a resident does not like the dish they have ordered we will always try to provide an alternative that is more to their liking. Mealtimes at Hempton Fields are an enjoyable, social event. During a recent visit from our regulator where mealtimes were observed, it was commented that ‘ Food was served hot from the kitchen and looked ‘home cooked’, wholesome and appetising. The meal was a friendly and communal experience’.


Residents are encouraged to eat with additional portions available. Where residents require support to eat their meals, staff are caring, patient and discrete. Our team will assist people with their menu choices. We ask what residents want to eat in the morning and check again at mealtimes in case they have changed their mind. Where residents require special diets, for example, pureed or fortified meals, these were provided.


The most recent CQC report, dated March 2016, rates the home as good and includes numerous positive comments from residents and their relatives about the standard of care, quality of staff and management who have not changed. These included that the management team conducted regular audits to monitor the quality of service and learning from them to make improvements.


If there is anything you would like to further discuss, please do not hesitate to contact customercare@brighterkind.com or pop into the home anytime.”

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Review from Alan D (Partner of Resident) published on 4 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good - people polite, helpful. It's not like some places where you go and it's not welcoming - everyone takes time to get to know you. Everyone is friendly, cheerful and makes you feel at home. I come every day to visit my partner and the care here is marvellous, they look after me as much as they
do my partner!
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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Barchester Hempton Field Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.762 for Barchester Hempton Field Care Home is calculated as follows: ( (265 Excellents x 5) + (69 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 340 Ratings = 4.762
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hempton Field Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (12)

Joy

Joy Walang

Job Title: General Manager Joined: 2022

Hello, my name is Joy and I am the manager of Hempton Field Care Home, Welcome to our Website!


I started nursing in 1990 in the Philippines and also had the opportunity to develop my nursing career in Saudi Arabia. I moved to the UK in 2004 and worked as a registered nurse in the NHS and then the care sector, where I progressed to being a Deputy Manager and then being a Registered Manager.


I joined Barchester in 2022 and was so pleased to step into the manager’s job role at Barchester as it gives me the opportunity to enhance my knowledge and practice as a manager, having managed three homes before. I welcome change, and improvement and celebrate success. I am very passionate about delivering the best standard of care to our residents and I am very proud to be a part of the Hempton Field Care Home team.

Adrian

Adrian Constantin

Job Title: Deputy Manager Joined: 2024

Hello I'm Adrian, Deputy Manager here at Hempton Field.


With many years of experience in nursing, I bring a wealth of knowledge, expertise, and a deep passion for delivering exceptional care.


I am dedicated to putting my work and the well-being of our Residents first, ensuring every detail is attended to with precision and care. As a perfectionist, I am committed to maintaining the highest standards in everything I do.


I pride myself on being supportive and helpful, always ready to lend a hand and inspire my team. Compassion and dedication are at the core of who I am, and I am excited to contribute to the warm, caring, and supportive environment this team is known for.'

Felix

Felix Gascon

Job Title: Registered General Nurse Joined: 2018

Hi everyone I'm Felix. Im a graduate of Lorma College in the Philippines and finished the course of Bachelor of Science in Nursing in 1994. Since then I have worked a number of Nursing roles across the UK, including roles in London. My wife and I live in Aylesbury and I love working as a Registered General Nurse at Hempton and for Barchester.


This is a great team to be part of and we have the best residents living in the home

Tina

Tina Comaneci

Job Title: Administrator Joined: 2023

Hello, my name is Tina and I am the Administrator at Hempton Field. I have worked in the care sector for the past 14 years, undertaking different roles. I have now worked in administration for the past 8 years and I greatly enjoy my role here. I am responsible for the finances within the home and will often be the person you speak to on the phone.


Myself and the team are here to support residents and their families.

Heather

Heather Coombes

Job Title: Chef Joined: 2001

Hello, my name is Heather and I am the Head Chef here at Hempton Field. I have worked at the home for over 20 years and love that the home is a big part of the community. I take time to talk to the residents about their food preferences and love hearing their suggestions.


Nutrition and a balanced diet are so important for our residents, and as appetites lessen the presentation and taste of the food is also vital. I put together menus that use fresh quality ingredients as well as a few treats including home-made cakes.

Lisa

Lisa Hawes

Job Title: Receptionist/Administrator Joined: 2022

Hello, my name is Lisa and I have been working as a receptionist and administration assistant here at Hempton Fields for over two years. I live locally and really enjoy my job working with the great team here at Hempton Fields.


Along with Tina we are here to support residents and families and will often be the people you speak to on the phone and welcome you to the home.

Karen

Karen Mason

Job Title: Care Assistant Joined: 2019

Hi there, my name is Karen and I am a Care Assistant at Hempton Field and love to spend time with my residents, making sure they are well cared for and happy.

Lahari

Lahari Burugpali

Job Title: Care Assistant Joined: 2023

Hi, my name is Lahari and I have been looking after our residents here at Hempton Field for over a year and a half.


There are not many people who can say they love what they do, but for me, every day is full of rewards when taking care of people. I'm glad I can be there to support them with what they need.

Mandy

Mandy Barnes

Job Title: Care Assistant Joined: 2020

Hello, my name is Mandy and I am one of the Carers here at Hempton Field. I absolutely adore my job, of caring for our residents. I have many years’ worth of experience in the care industry and could not think of a more rewarding job to do

Yasaya

Yasaya Rocksan

Job Title: Care Assistant Joined: 2024

Hi, my name is Yasaya and I joined the team at Hempton Field in 2024. Having been a carer for a number of years now, it's lovely to be part of a team in such a unique environment where we care for the people who need us. We have such a warm and lovely home with some great people and I'm so proud to be part of what we do.

Kim

Kim Olliffe

Job Title: Kitchen Assistant Joined: 2002

Hello, my name is Kim and I have been a kitchen assistant at Hempton Field for over 20 years. I am mainly a Kitchen assistant but also help as a chef, my speciality is cheesecake! I love working with our residents and chatting with them about their food likes and dislikes.

Carol

Carol Behenna

Job Title: General assistant Joined: 2006

Hello, my name is Carol and I am a General Assistant. I particularly enjoy my role as it is so varied and each day is different. I love getting to know the residents and working with such a great team here at Hempton Field.

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