Hempton Field Care Home, Chinnor, Oxfordshire
Hempton Field Care Home, Chinnor, Oxfordshire
Hempton Field Care Home, Chinnor, Oxfordshire

Overlooking the stunning farmland of the Chiltern Hills, this impeccably landscaped former doctor's house is situated a short distance from the centre of Chinnor. The home offers nursing, respite, and palliative care.

The majority of bedrooms are en-suite, set across two floors which fosters a truly homely atmosphere. With each room tastefully decorated and the grounds maintained to the highest standards, Hempton Field has as much personality as its residents - you can be proud to call it home.

The home has two communal lounges and a well-appointed dining room, meaning peace and quiet is never far away. The house is situated on half an acre of grounds, where you can relax in the gorgeous sheltered courtyard, surrounded by flower beds and a pond. The gazebo area has views of the Chiltern Hills and is perfect for outdoor socialising.

Chefs prepare meals on-site, offering residents a daily menu with tasty, nutritious choices. Meals can be taken in the dining room or in residents' own bedrooms as preferred. Special diets will be catered for.

Activities staff oversee a busy schedule of events. Residents are encouraged to participate, and to help plan these events, to ensure there is something for everyone. Participation is entirely optional however. There are daily activities in the home, as well as frequent excursions outside it and big celebrations throughout the year.

Care workers understand that moving into Hempton Field will be a considerable transition, but one they try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, carers at Hempton Field do the little things that make the biggest difference.

Group: brighterkind

Person in charge: Jan Lovett (Home Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 45+.

Single Rooms: 31

Shared Rooms: 1

Rooms with ensuite WC: 20

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hempton Field Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 18 Jan 2018

Hempton Field offering nursing care services in Oxfordshire.

Reviews

8.8 Hempton Field Care Home has a Review Score of 8.8 (8.822)

The Review Score of 8.8 (maximum of 10) for Hempton Field Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Hempton Field Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.064 for Hempton Field Care Home is calculated as follows: ( (71 Excellents x 5) + (28 Goods x 4) + (26 Satisfactorys x 3) + (9 Poors x 2) + (6 Very Poors x 1) ) ÷ 140 Ratings = 4.064

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.758 Points relating to the number of positive Reviews for Hempton Field Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6.6 Target = 0.758

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    2
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hempton Field Care Home?

  • Extremely LIKELY
    8
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    2

Reviewer Connection to Hempton Field Care Home

  • Daughter of Resident/Service User
    3
  • Resident / Service User
    3
  • Partner of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

The gardens are lovely to walk around and beautifully kept up. Room comfortable and clean. I would prefer the door to be kept closed when possible during the day as other people's TV can be very noisy and turned up loud especially in the evenings. At night the home is mainly quiet.

How likely would you be to recommend Hempton Field Care Home? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

I am 94 and until 2013, I drove a care, had dogs and went shooting. I can no longer look after myself. Illness has happened, balance and memory going.

They are wonderfully kind and cheerful all of them and we have constant, trained medical care so it couldn't be better. For me, dreamy beyond words. I am very lucky.

How likely would you be to recommend Hempton Field Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent. Staff were caring and considerate, creating a warm and hospitable atmosphere which is also a credit to the management. The catering was first class and the meals were delightful.
The interlude between hospital and going home could not have been better.

How likely would you be to recommend Hempton Field Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hempton is a bright and extremely friendly home.

I have visited a number of homes in the past and this home is light, fresh and appears to be well run.

Mum made the very difficult decision to move into full-time care, but it was made easier for her because she felt well looked after and settled.

It is a pleasure to visit her at Hempton.

How likely would you be to recommend Hempton Field Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I found the home and staff were excellent with all aspects of care. Also, I found that my mother in law was treated very well with dignity during the past few days after returning to the home from the hospital. The staff were also very compassionate and caring to all members of the family.

How likely would you be to recommend Hempton Field Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All staff very willing, caring. Food excellent. Also entertainment excellent. Fully recommended.

How likely would you be to recommend Hempton Field Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Very good - people polite, helpful. It's not like some places where you go and it's not welcoming - everyone takes time to get to know you. Everyone is friendly, cheerful and makes you feel at home. I come every day to visit my partner and the care here is marvellous, they look after me as much as they do my partner!

How likely would you be to recommend Hempton Field Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very caring home. All staff very helpful and very good with residents.

How likely would you be to recommend Hempton Field Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother-in-law was a resident at this home from early 2015 to early 2016 and initially seemed happy. However, there was a marked decline in the standard of care which led to her family repeatedly having to chase staff in order that various issues were addressed. Meals were arriving cold, the quantity and quality of food has become notably poorer since the catering service was outsourced to a food service. Staff made significant errors on more than one occasion and often had to be reminded to perform what should have been basic tasks. On each occasion these shortfalls were reported to the manager and whilst some issues may have seemed minor in isolation a worrying pattern emerged as despite being reported to the Manager they continued to remain unresolved. Overall it was felt that the poor management of the home along with the standard and cost of care were unacceptable and my mother-in-law decided to move elsewhere.

How likely would you be to recommend Hempton Field Care Home? Extremely Unlikely

Average Rating: 

 2.1 out of 5

Overall Standard: Poor

Facilities: Satisfactory

Care / Support: Very Poor

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Very Poor

Staff: Poor

Activities: Satisfactory

Management: Very Poor

Safety / Security: Very Poor

Rooms: Good

Value for Money: Very Poor

Bethany Gibbons, Marketing assistant at Hempton Field Care Home responded to this review on 05 Jul 2016:

We welcome all comments that will help us improve our services and we take them seriously. We are sorry that in this instance NP was not happy with some aspects of the care provided to his mother in law. We have recently made some changes to our catering service to enhance our resident dining experience and have introduced a new spring and summer menu offering a choice of appetizing and nutritionally balanced meals. We seek regular feedback from residents about the choices of meals that are served and this helps us to plan our menus. If a resident does not like the dish they have ordered we will always try to provide an alternative that is more to their liking. Mealtimes at Hempton Fields are an enjoyable, social event. During a recent visit from our regulator where mealtimes were observed, it was commented that ‘ Food was served hot from the kitchen and looked ‘home cooked’, wholesome and appetising. The meal was a friendly and communal experience’.

Residents are encouraged to eat with additional portions available. Where residents require support to eat their meals, staff are caring, patient and discrete. Our team will assist people with their menu choices. We ask what residents want to eat in the morning and check again at mealtimes in case they have changed their mind. Where residents require special diets, for example, pureed or fortified meals, these were provided.

The most recent CQC report, dated March 2016, rates the home as good and includes numerous positive comments from residents and their relatives about the standard of care, quality of staff and management who have not changed. These included that the management team conducted regular audits to monitor the quality of service and learning from them to make improvements.

If there is anything you would like to further discuss, please do not hesitate to contact customercare@brighterkind.com or pop into the home anytime.”

Our mother was a resident at Hempton Field for just over a year. She had settled well and was fairly happy.
Unfortunately, a recent incident involving her personal security was, in our opinion poorly handled by management. After careful consideration she asked her family to find her another nursing home as she felt anxious and vulnerable.

How likely would you be to recommend Hempton Field Care Home? Extremely Unlikely

Average Rating: 

 2.6 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Satisfactory

Activities: Satisfactory

Management: Poor

Safety / Security: Very Poor

Rooms: Satisfactory

Value for Money: Poor

Bethany Gibbons, Marketing Assistant at Hempton Field Care Home responded to this review on 24 May 2016:

Thank you for your comments – we welcome your views, which will help us to continue to improve our care services. We are currently reviewing this issue, following correspondence with yourself. Thank you once again for your thoughts.

Our dear friend sadly died on the 8th of February 2016. The end of life care was excellent, and has made his death a nice memory, he died peacefully with us with him to the very last. We feel his care was okay, but the price paid we expected a little more. I think the food could have been more tempting for him, particularly in the last two months. We were both very saddened that no one attended our friends funeral from the care home.

How likely would you be to recommend Hempton Field Care Home? Likely

Average Rating: 

 2.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Good

Food & Drink: Poor

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Rooms: Poor

Value for Money: Poor

After mothers downturn and critical illness in less than week, mum is happy and well kempt, looked after really well. A big thank you for your carers and staff.

How likely would you be to recommend Hempton Field Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hempton Field Care Home