Barchester Hempton Field Care Home

36 Lower Icknield Way, Chinnor OX39 4EB
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9.7 89 Reviews
  • Barchester Hempton Field Care Home, Chinnor
Overlooking the stunning farmland of the Chiltern Hills, this impeccably landscaped former doctor's house is situated a short distance from the centre of Chinnor. The home offers nursing, respite, and palliative care.

The majority of bedrooms are en-suite, set across two floors which foster a truly homely atmosphere. With each room tastefully decorated and the grounds maintained to the highest standards, Hempton Field has as much personality as its residents - you can be proud to call it home.

The home has two communal lounges and a well-appointed dining room, meaning peace and quiet is never far away. The house is situated on half an acre of grounds, where you can relax in the gorgeous sheltered courtyard, surrounded by flower beds and a pond. The gazebo area has views of the Chiltern Hills and is perfect for outdoor socialising.

Chefs prepare meals on-site, offering residents a daily menu with tasty, nutritious choices. Meals can be taken in the dining room or in residents' own bedrooms as preferred. Special diets will be catered for.

Activities staff oversee a busy schedule of events. Residents are encouraged to participate and to help plan these events, to ensure there is something for everyone. Participation is entirely optional, however. There are daily activities in the home, as well as frequent excursions outside it and big celebrations throughout the year.
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Care Provided by Barchester Hempton Field Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 25 Service Users

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1596

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

The price(s) shown are provided by the care home. Contact Barchester Hempton Field Care Home for full pricing details and T&Cs.

Contact Barchester Hempton Field Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Hempton Field Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tyisa Houghton (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (20)

Visiting

  • The home is open to visitors 7 days a week, with staff always available to support with any questions you may have

Parking

  • Parking is provided in the home with bay spaces outside the main entrance.

Barchester Hempton Field Care Home Reviews (89)

9.7

Barchester Hempton Field Care Home has a Review Score of 9.7 (9.733) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Hempton Field Care Home has 89 reviews.

Overall Experience
  • 71
  • 16
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Date Published
  • 89
  • 7
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  • 26
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Reviewer Connection to Barchester Hempton Field Care Home
  • 20
  • 12
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Total of 89, showing 81-89
Review from J R (Daughter of Resident) published on 21 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Hempton is a bright and extremely friendly home.


I have visited a number of homes in the past and this home is light, fresh and appears to be well run.


Mum made the very difficult decision to move into full-time care, but it was made easier for her because she felt well looked after and settled.


It

is a pleasure to visit her at Hempton.
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Review from Sally B (Daughter-in-law of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the home and staff were excellent with all aspects of care. Also, I found that my mother in law was treated very well with dignity during the past few days after returning to the home from the hospital. The staff were also very compassionate and caring to all members of the family.
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Review from Dianne T (Uncle of Resident) published on 5 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff very willing, caring. Food excellent. Also entertainment excellent. Fully recommended.
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Review from N P (Son-in-law of Resident) published on 19 July 2016 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother-in-law was a resident at this home from early 2015 to early 2016 and initially seemed happy. However, there was a marked decline in the standard of care which led to her family repeatedly having to chase staff in order that various issues were addressed. Meals were arriving cold, the quantity
and quality of food has become notably poorer since the catering service was outsourced to a food service. Staff made significant errors on more than one occasion and often had to be reminded to perform what should have been basic tasks. On each occasion these shortfalls were reported to the manager and whilst some issues may have seemed minor in isolation a worrying pattern emerged as despite being reported to the Manager they continued to remain unresolved. Overall it was felt that the poor management of the home along with the standard and cost of care were unacceptable and my mother-in-law decided to move elsewhere.
Reply from Bethany Gibbons, Marketing assistant at Barchester Hempton Field Care HomeWe welcome all comments that will help us improve our services and we take them seriously. We are sorry that in this instance NP was not happy with some aspects of the care provided to his mother in law. We have recently made some changes to our catering service to enhance our resident dining experience and have introduced a new spring and summer menu offering a choice of appetizing and nutritionally balanced meals. We seek regular feedback from residents about the choices of meals that are served and this helps us to plan our menus. If a resident does not like the dish they have ordered we will always try to provide an alternative that is more to their liking. Mealtimes at Hempton Fields are an enjoyable, social event. During a recent visit from our regulator where mealtimes were observed, it was commented that ‘ Food was served hot from the kitchen and looked ‘home cooked’, wholesome and appetising. The meal was a friendly and communal experience’.

Residents are encouraged to eat with additional portions available. Where residents require support to eat their meals, staff are caring, patient and discrete. Our team will assist people with their menu choices. We ask what residents want to eat in the morning and check again at mealtimes in case they have changed their mind. Where residents require special diets, for example, pureed or fortified meals, these were provided.

The most recent CQC report, dated March 2016, rates the home as good and includes numerous positive comments from residents and their relatives about the standard of care, quality of staff and management who have not changed. These included that the management team conducted regular audits to monitor the quality of service and learning from them to make improvements.

If there is anything you would like to further discuss, please do not hesitate to contact customercare@brighterkind.com or pop into the home anytime.”
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Review from Alan D (Partner of Resident) published on 4 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good - people polite, helpful. It's not like some places where you go and it's not welcoming - everyone takes time to get to know you. Everyone is friendly, cheerful and makes you feel at home. I come every day to visit my partner and the care here is marvellous, they look after me as much as they
do my partner!
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Review from Jean L (Partner of Resident) published on 4 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring home. All staff very helpful and very good with residents.
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Review from Susan S (Daughter of Resident) published on 24 May 2016 Submitted via Website • Report
Overall Experience 3.0 out of 5
Our mother was a resident at Hempton Field for just over a year. She had settled well and was fairly happy.
Unfortunately, a recent incident involving her personal security was, in our opinion poorly handled by management. After careful consideration she asked her family to find her another nursing
home as she felt anxious and vulnerable.
Reply from Bethany Gibbons, Marketing Assistant at Barchester Hempton Field Care HomeThank you for your comments – we welcome your views, which will help us to continue to improve our care services. We are currently reviewing this issue, following correspondence with yourself. Thank you once again for your thoughts.
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Review from Sue (Friend of Resident) published on 6 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our dear friend sadly died on the 8th of February 2016. The end of life care was excellent, and has made his death a nice memory, he died peacefully with us with him to the very last. We feel his care was okay, but the price paid we expected a little more. I think the food could have been more tempting
for him, particularly in the last two months. We were both very saddened that no one attended our friends funeral from the care home.
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Review from Janet E (Daughter of Resident) published on 9 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After mothers downturn and critical illness in less than week, mum is happy and well kempt, looked after really well. A big thank you for your carers and staff.
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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Barchester Hempton Field Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Barchester Hempton Field Care Home is calculated as follows: ( (234 Excellents x 5) + (71 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 311 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hempton Field Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (8)

Tyisa

Tyisa Houghton

Job Title: General Manager Joined: 2012

I am delighted to introduce myself as the General Manager at Hempton Field.


Having spent many years working within Barchester Healthcare, I've had the privilege of growing alongside the organisation and gaining a deep understanding of what truly matters to our residents, their families, and our staff.


Throughout my time at Barchester, I've worked in a variety of roles that have shaped my leadership style and strengthened my commitment to delivering exceptional, person-centred care. I am passionate about creating a warm, supportive environment where both residents and colleagues feel valued and empowered.


I am excited to continue working closely with our dedicated team to maintain the high standards we are known for and to ensure our home remains a place where people feel safe, respected and truly cared for.

Felix

Felix Gascon

Job Title: Registered General Nurse Joined: 2018

Hi everyone I'm Felix. Im a graduate of Lorma College in the Philippines and finished the course of Bachelor of Science in Nursing in 1994. Since then I have worked a number of Nursing roles across the UK, including roles in London. My wife and I live in Aylesbury and I love working as a Registered General Nurse at Hempton and for Barchester.


This is a great team to be part of and we have the best residents living in the home

Tina

Tina Comaneci

Job Title: Administrator Joined: 2023

Hello, my name is Tina and I am the Administrator at Hempton Field. I have worked in the care sector for the past 14 years, undertaking different roles. I have now worked in administration for the past 8 years and I greatly enjoy my role here. I am responsible for the finances within the home and will often be the person you speak to on the phone.


Myself and the team are here to support residents and their families.

Lisa

Lisa Hawes

Job Title: Receptionist/Administrator Joined: 2022

Hello, my name is Lisa and I have been working as a receptionist and administration assistant here at Hempton Fields for over two years. I live locally and really enjoy my job working with the great team here at Hempton Fields.


Along with Tina we are here to support residents and families and will often be the people you speak to on the phone and welcome you to the home.

Heather

Heather Coombes

Job Title: Chef Joined: 2001

Hello, my name is Heather and I am the Head Chef here at Hempton Field. I have worked at the home for over 20 years and love that the home is a big part of the community. I take time to talk to the residents about their food preferences and love hearing their suggestions.


Nutrition and a balanced diet are so important for our residents, and as appetites lessen the presentation and taste of the food is also vital. I put together menus that use fresh quality ingredients as well as a few treats including home-made cakes.

Lahari

Lahari Burugpali

Job Title: Care Assistant Joined: 2023

Hi, my name is Lahari and I have been looking after our residents here at Hempton Field for over a year and a half.


There are not many people who can say they love what they do, but for me, every day is full of rewards when taking care of people. I'm glad I can be there to support them with what they need.

Mandy

Mandy Barnes

Job Title: Care Assistant Joined: 2020

Hello, my name is Mandy and I am one of the Carers here at Hempton Field. I absolutely adore my job, of caring for our residents. I have many years’ worth of experience in the care industry and could not think of a more rewarding job to do

Yasaya

Yasaya Rocksan

Job Title: Care Assistant Joined: 2024

Hi, my name is Yasaya and I joined the team at Hempton Field in 2024. Having been a carer for a number of years now, it's lovely to be part of a team in such a unique environment where we care for the people who need us. We have such a warm and lovely home with some great people and I'm so proud to be part of what we do.

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