Huntercombe Hall

Would like to thank all staff at this horrible time for all the kind care that my father has received and how much it has helped my sister and myself feel a lot happier knowing he is in safe hands.

I have nothing but admiration for the staff from domestics, carers, nurser and management by the way they cope. They do this by all helping at mealtimes to feed the mostly incapable residents who comprise about 97% of the total. There are not enough carers, but everybody pulls together as a well-knit team from top to bottom.

There's a vast variety of entertainment every day and individual attention to each resident whether they are in the lounge of in their rooms. A lovely happy place.

In terms of the building itself, we appreciated the makeover that the dementia section of the home received. Recently, however, the lift in the dementia section has been out of order. This seems to me to be a serious health and safety risk - especially as, when we tried to take Mum downstairs for a change of scene - the other lift was also temperamental. Can you reassure us that both lifts will be restored to safe service as soon as possible, please?

Very helpful and friendly home.

Mum spent over6 years at Huntercombe before she passed away. She had considerable needs and we don't underestimate what was involved in caring for her. The carers were always polite, friendly and competent, both with Mum and visiting family, and they were communicative and attentive regarding any concerns. A couple of members of staff were with her throughout her long stay, and that continuity of friendship and care was really important to Mum's welfare and happiness. I imagine that's fairly rare in the industry. We are also grateful to the unsung heroes involved with entertainment, laundry, catering, cleaning and maintenance who help make the home such a positive environment.

I was in Huntercombe for 8 weeks convalescence. It is an attractive building, set in woodland and close to the National Trust property, Nuffield House. The rooms are all pleasant and well furnished. The building was scrupulously clean and fresh smelling. From the first, I found staff at Huntercombe attentive and helpful, they were smiling and polite, never inpatient. Helpfulness is perhaps the main feature of the place. The food was very good, especially after a hospital diet. Various activities were organised for residents each day and were well supported by those able and inclined to do so. In summary, my wife and I strongly recommend this place.

As always the staff make Huntercombe Hall what it is. A friendly, loving place where I could leave my dear Dad while I looked after my Mum.

Dad was in Huntercombe Nursing Home from December through to April. Dad settled in well there. The nurses, carers looked after him extremely well. All staff made you very welcome.

I am very pleased with the care and nursing he receives.

Huntercombe Hall is an extremely well run and caring home, everybody is made to feel welcome including family and friends.

When she passed away their genuine sadness was very touching and I was very happy that some of them were able to come to the funeral.

Since my Son has been at Huntercombe Hall he has been treated with care, kindness and consideration. The staff are wonderful and I feel they don't just do a job, they genuinely care. My Husband and I are always treated extremely well and on each visit are welcomed with happy and friendly staff.

The staff are excellent, capable of looking after my partner with care and compassion.

My Mother has now lived at Huntercombe for two years. Although it was one of my hardest things I did making the decision to place her in a home it has also been one of my best ones. My Mother feels safe, secure and happy. Her ment5al is at its best for so many years. I visit most days so I know that the staff really care for her especially her key worker. The staff are so friendly that I also feel very welcome. Huntercombe is my peace of mind.

The head nurse (male) has been very kind and understanding to my very difficult Sister who has been in the nursing home for nearly 10 years. He had trained the other members of the caring and nursing staff just how to manage my Sister, when she died on the 20th April 2018 and prior to her death all the staff and nurses were kind and wonderfully caring. We can't thank them all enough. Management should be very proud of all the staff, the cleaners, kitchen staff, laundry ladies, handyman and most of all - all the caring and nursing staff.

My sister moved into the care home July 2017, she has Altzheimer's. The staff at the care home are very caring and I visit regularly two to three times a week.

Food is good (three meals a day) with coke and biscuits between. The home has had new heating installed and decorators are in at the moment as it did look quite tired. Hope they have new carpeting in corridors as they look quite shabby. Plenty of activities to keep residents entertained.

To sum up: for me, the overwhelming feeling at Huntercombe is one of loving care.

The friendly mood throughout this attractive, history-laden house is created by a dedicated staff who demonstrate how high professionalism can be combined with a cheerful, empathetic manner.

My 93-year-old father arrived here after hospitalisation, where he had become bedridden and uncommunicative. Yet the patient care of the dementia-trained team gently revived his spirit. He regained his dignity and was encouraged to move, interact with people, eat in the dining room and join activities. On “difficult” days, the team understand him and can sooth and coax him back to a state of comfort.

I live aboard, yet members of the team always have time to respond to my telephone calls with a frank and detailed update on my father's well-being. And this open attitude is shared by the doctor who visits the home every week.

Huntercombe Hall, with its devoted staff, is a remarkable example of outstanding excellence. And I wholeheartedly recommend this wonderful care home.

As my mother is 99 years old, she eats little and does not go down to mix with other residents. It's her choice to stay in her room. Everyone seems to be as happy as they can be in their individual circumstances.