Watlington & District Nursing Home

Hill Road, Watlington OX49 5AE

Watlington Care Home, in Oxon, is a facility that has been divided into three units in order to share a range of care expertise in a comfortable environment with pleasant surroundings.

There are sixty beds in total, with twenty dedicated to individuals who may have mental health needs and the rest suitable for skilled elderly care, helping many with physical frailties to pursue independent living.

Residents have a regular activities programme to take advantage of, as well as extra therapies and health services that are made available, such as physiotherapy and chiropody, dieticians and dental care.

Group: Sanctuary Care Ltd

Person in charge: Julie Cooper (Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Lift • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Watlington & District Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Watlington & District Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews over all time. This Average Rating is also the rating value for Watlington & District Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.702 for Watlington & District Nursing Home is calculated as follows: ( (290 Excellents x 5) + (78 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 386 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Watlington & District Nursing Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 13 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Watlington & District Nursing Home has a Review Score of 9.7 (9.702) from 34 Reviews


Average Ratings

  • Excellent
    28
  • Good
    4
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Watlington & District Nursing Home?

  • Extremely LIKELY
    27
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Watlington & District Nursing Home

  • Resident / Service User
    20
  • Daughter of Resident/Service User
    7
  • Respite Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • more

I consider myself extremely privileged to be sent to Watlington and District Nursing Home. I had fallen in my kitchen and broke my pelvis, diagnosed by the hospital in Oxford.
My home was considered unsuitable for me to return with my injury. I was transferred to Watlington and have been so very happy here. The staff are all exceptional. The kindness, care and encouragement one cannot praise sufficiently.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My mother has been a resident in the dementia unit for six months and I have been so happy and reassured by the care she has received. She transferred from another care home and had lost a lot of weight, was very distressed and depressed. Rapidly my mother was eating, was clean and cared for, thanks to the care and concern shown.
The nurses are great at communicating with family and in keeping us up to date with her health and well-being. Both nurses and carers are really kind and make us feel she has a very personalised care from them. This is an outstanding set of staff and manager who together form a highly effective and caring team.
My mother was assisted today with a hospital appointment. Transport from the home and accompanying staff were very considerate, making this potentially stressful situation much better than I had anticipated.
I have spent ages searching for a place like Watlington, and am so thankful that my mother is able to benefit from the wonderful care they give.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Everyone was very helpful. The food was very nice, with choices for each meal.
Christmas entertainment was excellent.
All the patients were very friendly.

How likely would you be to recommend Watlington & District Nursing Home? Likely

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Average Rating:   4 out of 5

Staff were attentive and kind, food, on the whole, was good.

How likely would you be to recommend Watlington & District Nursing Home? Likely

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Average Rating:   3.4 out of 5

We were very lucky to have my mum here in her last weeks of her life we couldn't have asked for better.

The home itself, in fact, was nicer than some hotels I've stayed in. The staff were fantastic and I wish I could name the lovely nurse that made our last hours with mum were all the better with her care compassion and kindness. All of the staff were taking care of us as well as mum, in fact as I'd flown in the night before I was offered towels and use of the staff showers.

Words are not enough for this place.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

I have found it a wonderful experience. Nurses and staff are very caring.

Lovely situation, own room and en-suite. Lovely grounds.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Care home required due to the results of two separate strokes.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

A most wonderful care home. Everyone from the nurses, carers, receptionists, cleaners, everyone was kind and respectful to my very old mother. It was very comforting to know she was in such good hands.

Watlington & District Nursing Home was also immaculately clean and my mother was also looked after so that she was always clean, tidy and comfortable.

I cannot thank them enough for the care of my mother.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

This nursing home is excellent. I am so grateful for all the care they have given my mother. She entered the home very weak and unwell. At 80, they have given her the confidence to return to her own home. This is just a wonderful place with a very caring and dedicated staff. Thank you.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Made to feel very welcome and reassured. Treated with kindness, care and respect. Did not feel pressured to leave early.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4 out of 5

After Greece where my accident occurred, this place was heaven. The staff were ever so kind and happy and I have made so many friends too.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

The care I receive while at Watlington & District Nursing Home was completely satisfactory. The staff were always helpful and kind and life was made as easy as possible. The food was excellent and varied during my stay.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

It is a wonderful care home. They are so kind and everybody was so good to me. I would recommend it to everybody. The physiotherapists had me fixed in four weeks rather than six. If I ever have to go into a home Watlington & District Nursing Home is the home I want to go to.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

I had a wonderful experience at Watlington & District Nursing Home. The staff were very helpful at all times. They were always on hand when help was needed. We seemed to bond like a family.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

This home was recommended by a friend and was excellent in dealing with my wife's Alzheimer's and her consequent difficulties. The management, nurses and carers are all first rate, and the building and it's facilities, especially lounges, were so much better than other homes inspected, and everywhere was immaculate and clean. All my wife's visitors thought it was much the best home they had ever visited, an opinion with which I concur.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

I have been very comfortable and trouble fee here and feel I can return home with more confidence. The staff here have been kind and patient throughout.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

First time for me so nothing to compare with. But listening to friends and reading comments in the media this care home seems to be as good as one can expect so I regard myself very lucky to have been a resident with so many caring people.

How likely would you be to recommend Watlington & District Nursing Home? Likely

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Average Rating:   3.4 out of 5

Very comfortable and very attentive.

How likely would you be to recommend Watlington & District Nursing Home? Likely

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Average Rating:   4.3 out of 5

Absolutely fantastic. Full of kindness and compassion, nothing is too much for the staff.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Comfortable to the extent of being luxurious as a community hospital. Caring and kind staff with excellent facilities. A perennially cheerful and helpful welcome.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

The staff are very kind (except shouting at you, expect you to be deaf).
The food and laundry service is excellent.
The rooms and facilities are very pleasant although the bed is hard and narrow.

How likely would you be to recommend Watlington & District Nursing Home? Likely

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Average Rating:   4.3 out of 5

A very good experience. Staff very kind and only too pleased to help.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

Following several falls my husband (aged 90) was in Watlington Nursing Home for several weeks where he had an NHS intermediate care bed. The care he received was exemplary. All the staff, without exception, were professional, helpful, cheerful and full of humour. The pervading atmosphere was calm and happy. The home cooked food was excellent and helped with his recovery. The rooms were light and airy, attractively decorated and kept spotlessly clean. This is an exceptional nursing home.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

It is a very good place and staff are good, food is also good.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

Excellent care in every way at Watlington & District Nursing Home. Wonderful staff in all departments. Nothing is too much trouble however busy they all are. My stay has been very happy and have prepared me to be able to go home.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

Could not have better treatment. Carers, nothing too much for them. Visitors like the place.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

From the moment we met the manager, I knew that this was going to be the right place for my dad. It was going to be his first time in a care home as my mother was having her first period of respite. The staff were incredibly compassionate, caring and attentive. They were also honest and always had time to answer my questions.
Most of all, they spent time getting to know my father (who has advanced alzheimer's), interacting with him and ensuring he had a lot of fun and stimulation. I would recommend it to anyone.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

Following my leg operation I transferred from hospital to Watlington Care Home for treatment and rehabilitation. On entering I was lucky enough to be given what was probably the best room in the home. The care has been second to none I could not have asked for better. I found the food is varied and interesting always a choice and sufficient. Medial staff have been particularly genuine and understanding.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

A warm welcome and soon made to feel a part of a family and not just another body to be mended. Help is always readily available, at the same time encouragement is given to be independent and work your way for your return home.

How likely would you be to recommend Watlington & District Nursing Home? Likely

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Average Rating:   5 out of 5

My mother has dementia, the staff have been so good with her. Anything you want to know, they will let you know. Mum had a water infection and fell, they got in touch with me straight away, very efficient. Mother is always clean, can't fault the home, I know she is safe.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

I would recommend it to anybody and I had a wonderful time the way I was looked after. My husband would like a week there.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

The care given to my father was first class in providing meals, caring for him 24/7, doctor availability and continued assessment. A more recent assessment should have been completed once the care plan was available, as his needs had changed. Also, pleased look at the future needs of the patient. For my father mobility and eating should have been encouraged more. The home was clean and friendly with excellent cleanliness and facilities.

How likely would you be to recommend Watlington & District Nursing Home? Likely

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Average Rating:   4.5 out of 5

I felt my experience here was very good and I would recommend it to other people.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

My husband has Lewy Bodies dementia he goes to the care home about every three months for respite. Watlington is very caring and delightful the staff are so kind and the way they treat every body is second to none. It is a wonderful place to be in. I would like to say a massive thank you to all the staff who work there. In my and my families eyes they are all angels.

How likely would you be to recommend Watlington & District Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

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