Watlington & District Residential and Nursing Home

Hill Road, Watlington OX49 5AE
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9.9 143 Reviews
  • Watlington & District Residential and Nursing Home, Watlington
Watlington is a stunning home in a rural village, with spectacular gardens overlooking the Chiltern Hills. But it’s the outstanding CQC rated team (April 2019) and the care they provide which makes it special.

So many of the team, who provide residential, dementia, nursing, palliative and pre-bookable respite care, have been at Watlington for over 10 years.

They are passionate about getting to know who their residents are as unique individuals, the things that matter most to them and bring them joy. And the loved ones of residents are very much embraced into life in the home, giving it a warm, family feel.

There are so many activities to enjoy, from trips out into the community in the home’s minibus, to music, baking, animal visits and games on the Magic Table. This is an amazing piece of technology where residents play interactive games together.

And the surroundings at Watlington are very special. The gardens, which include an orchard, water feature and magnificent lawns, go all the way around the home. The bedrooms and communal lounges and dining rooms have beautiful views of the gardens and surrounding countryside. And there are often Red Kites flying above.

There is a beautiful, light and airy orangery. And there are large lounges to relax in with family and friends, who are welcome to visit at any time.

The home also has a hairdressing salon, for regular appointments with a mobile hairdresser.

The residents enjoy delicious home-cooked meals in the dining room, with freshly baked cakes served every day with afternoon tea.

Run by not-for-profit Sanctuary Care, the home is situated close to local shops and restaurants and has a neighbouring GP surgery.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Lift
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1466
  • Self-Funded Nursing Care: from £2034
  • RESPITE Self-Funded Residential Care: from £1466

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1466 and for nursing care £2034, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Watlington & District Residential and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Julie Cooper (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Watlington & District Residential and Nursing Home Reviews (143)

9.9

Watlington & District Residential and Nursing Home has a Review Score of 9.9 (9.901) out of 10, based on 52 reviews in the last 2 years.
Over all time Watlington & District Residential and Nursing Home has 143 reviews.

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Reviewer Connection to Watlington & District Residential and Nursing Home
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Review from Chrisoula C (Wife of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been here since November 2024. He has been treated with care and dignity. All the staff are respectful and make real effort to have a personal connection with the residents. All concerns have been dealt with promptly, and I have been up dated on any falls or other problems.
Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you for your kind feedback. We're so pleased to hear that your husband feels cared for and respected at Watlington - it is so appreciated.

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Review from Michelle B (Daughter-in-law of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been very well looked after and is very happy and settled.
Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your kind words. We're so pleased to hear your mother-in-law is happy and well settled. It means a lot to us!

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Review from Paul O (Son of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All members of the Watlington Nursing Home clearly care passionately about what they do.There is a genuine interest in the welfare of all residents. Great efforts are made to provide a variety of activities to care for all, whether its a trip out, quiz night, singalong, arts and crafts or gardening.
The kindness of staff in their interaction with residents is clear. Residents are treated as individuals and I feel 110% that my mother is in a safe and protected environment. She is happy which is what matters most.
Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you so much for your kind words. We're truly grateful for your trust and are so pleased to hear your mother feels happy and safe with us. Our team is passionate about providing personalised care and meaningful activities, and your feedback means a great deal to us all.

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Review from I S (Son of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for several months and the standard of care is outstanding. From the beginning all of the staff irrespective of their role have been very supportive, kind and helpful. The nursing staff are very diligent in ensuring that all the nursing needs are addressed either themselves
or by working closely with external agencies. Care staff are kind and empathetic despite having to meet challenging needs. All of the support staff are very friendly and helpful. A real effort is made by the management and all of the staff to create a welcoming culture and friendly environment while ensuring an excellent standard of care is provided. The lovely setting and quality of the facilities contribute to the very high standard, but it is all the staff that play the most important role in enabling the standard of care to be of such high quality.
Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your thoughtful and generous feedback. We're so pleased to hear that your mother is receiving the high standard of care we strive to provide. It means a great deal to know that our entire team-from nursing and care staff to support and management-has made a positive impact. Your kind words truly reflect the values we work hard to uphold every day.

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Review from Richard H (Friend of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were very kind and caring. The food was good (we had lunch with a resident. The place has a bright and calm atmosphere. We are and were very impressed and left convinced our relative is in very good hands.
Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your kind words. We're so glad you had a positive visit and felt reassured about your relative's care. Your feedback means a lot to our team.

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Review from Jill S (Granddaughter of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
On my latest visit it was so lovely to see Gran talking animatedly about a concert given by some children who volunteered a performance. Music has always been so important to her and it is fantastic that the care home organises so many musicians to visit. It really brightens her day and she keeps talking
about it for weeks afterwards. The staff are also really good at taking photos of the events so we get to see her actually enjoying them.
Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your kind review. We're so pleased your Gran is enjoying the events organised by the home, It's lovely to hear how much joy these bring her.

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Review from S W (Wife of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our sons & myself are very pleased & reassured by the care he received at Watlington.
Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your review regarding the care at Watlington. We're very glad to hear you and your sons are happy with the care your loved one received.

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Review from Tracy B (Daughter-in-law of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely mother in law has been a dementia resident at Watlington Care Home since August 2022. My father in law has also been a respite resident there for the past few weeks.
My family & I are all so grateful for the superb care that both have been given in their time there.
The staff are simply
quite outstanding, always happy to help. Always smiling & laughing with the residents, making it such a happy place. Nothing is too much trouble.
The facilities, grounds, food & equipment are all of an excellent standard & quality but ultimately it is the staff that makes Watlington such a special place.
Thank you all for all that you do.
Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your kind and thoughtful review. We are pleased to hear that both your mother-in-law and father-in-law have received the care and support they deserve. Your recognition of our team's dedication and the quality of our environment is sincerely appreciated.

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Review from W F (Son of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been cared for by Sanctuary Care for the last 4 years. I can honestly not fault the care home from the moment you walk in, the sense of "sanctuary" is felt. Clean, welcoming, all staff I have encountered have been fantastic. The caring levels are brilliant. I could say much, much more.
Big
thank you to the Sanctuary Care Team. Would highly recommend.
Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you so much for your kind words about Sanctuary Care. We are delighted to hear that your father has received such excellent care during his time with us.

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Review from N H (Stepdaughter of Resident) published on 5 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We joined my Dad for lunch with his wife who is a resident in the dementia unit of the care home. First impressions were positive. The staff were welcoming and friendly. Lunch was tasty (roast chicken with Yorkshire pudding and vegetables , followed by dessert). We were able to eat as a family in
a separate dining room overlooking the garden.
My step Mum's room was small but comfortable with an en-suite toilet and basin. What struck me was the gentle manner with which the staff addressed the residents. Each of the residents had their own photo mounted in a frame by their door outside their room. This helps them to identify their own room but perhaps it also helps care givers to see them as real people who have lived real lives.
There were recent photos displayed of my step mum engaging in activities with the other residents. I have the impression that there is a positive working atmosphere between the staff.
Reply from Jacob Hardie, Design and Marketing Assistant at Watlington & District Residential and Nursing Home

Thank you for your kind and thoughtful review. We're so pleased you had a positive experience visiting your step mum and enjoyed lunch together in our garden-view dining room. It's heartening to hear that you felt welcomed by our team and noticed the respectful, caring atmosphere we strive to maintain.

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Review from S H (Friend of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely atmosphere, staff always chatty & helpful. Plenty of activities, my friend's hair and nails always well kept. Care is always taken so that clothing is well presented and colour co-ordinated. In fact, everywhere is very colourful, this is important. Love to see all the photographs of activities,
everyone looks happy & cheerful. As a lady approaching 90, the sort of place I would like if needed! The food (from the menu) always looks intresing.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your lovely feedback. We're delighted that the vibrant atmosphere and attentive care have made such a positive impression. It's wonderful to hear that your friend feels so happy and well looked after. Your kind words truly mean a lot to us, thank you.

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Review from Sandra C (Friend of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited a friend in the Watlington & District Residential and Nursing Home regularly over the last 2 years, and it has always been a total joy. All the Reception and Care staff have have greeted us with a beaming smile, offered us news of our friend, including showing recent photographs taken
at activities or celebrations, and created the most wonderful atmosphere throughout. How lucky the residents to be surrounded by beautiful countryside and totally committed staff.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your wonderful feedback. We're so pleased that your visits have been so joyful and that our team has helped create such a warm and welcoming atmosphere. We're grateful for your kind words.

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Review from M L (Wife of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my husband has complex needs and has only been a resident for 6 weeks I have found the nurses and care staff to be very compassionate when dealing with him which has helped him to settle in very quickly. I have always received regular updates on my husband's progress which has helped me enormously
and has made me feel very included in his care. The home itself is spotlessly clean and very comfortable and the food is exceptionally good. Thank you to the management team and all the other staff for the smooth running of such a lovely home.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for sharing your experience. We understand how important it is for families to feel included and reassured, especially when a loved one has complex needs. It's wonderful to hear that our staff have helped your husband settle in with such compassion. Your kind words will mean so much to our team, and we will be sure to pass on your gratitude. Thank you again for taking the time to share your feedback.

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Review from N C (Wife of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carried out in a friendly, helpful manner. All questions quickly and clearly answered. Excellent.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your positive feedback for our team at Watlington. Your kind words highlight the excellent service provided - thank you for taking the time to share your experience.

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Review from Julian B (Son of Resident) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was treated with care and dignity at Watlington care home. He enjoyed the many communal activities, and particularly liked the gardens during the summer. The carers were patient and gentle, and the home itself was clean and smart.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your kind words about our team at Watlington. We're delighted to hear that your father was so well cared for and enjoyed the activities and beautiful gardens. Our team takes great pride in providing outstanding care and your feedback will mean a lot to them, thank you.

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Review from C C (Cousin of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has been at Watlington Care Home for around two years now and I cannot praise it enough. From the moment I walk through the door, I'm always met with a warm welcome, and it truly feels like a place where we're valued as family. The staff are consistently friendly, approachable, and incredibly
helpful. They always make me feel encouraged to help myself to a cup of tea, join in with the activities and even stay for lunch if I wish which only costs £3 for two courses. The home itself is immaculate, always spotless, and fresh smelling. It's clear that cleanliness is a top priority. The level of care my cousin receives is outstanding, and it's reassuring to know they are in such capable and compassionate hands. I am so grateful for everything this home provides, and it gives me peace of mind knowing my cousin is so well looked after and is very happy.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your heartfelt review, the team at Watlington will be so pleased to read your kind words. It's wonderful to hear that you feel so welcomed and valued whenever you visit. We take great pride in creating a warm, family-like atmosphere and ensuring both residents and their loved ones feel at home. We're delighted that your cousin is happy and so well looked after, and we truly appreciate your feedback.

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Review from Rosie C (Regular Volunteer) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I volunteer for a couple of hours once a week at Watlington, and I continue to be amazed at the level of care experienced by the residents. The staff have total understanding of the needs of all the residents, and can tell me instantly who would appreciate my company, whether it be being read to, or
listening to music, or simply having a chat! The residents, without exception, always tell me how lovely the staff are and how well they are looked after. I hear about winning quizzes, listening to a visiting pianist, and how they can't wait for the good weather so they can go outside and enjoy the beautiful garden! I think they're busier than I am!
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for your kind words and for dedicating your time to volunteering at Watlington. It's wonderful to hear how much you enjoy your visits and how engaged our residents are in such meaningful experiences. Our team takes great pride in creating a warm and stimulating environment, and it's wonderful to know their efforts are appreciated, thank you.

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Review from Amy C (Wife of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband's review with a senior nurse was extremely thorough. He obviously knew his client extremely well. All conditions were clearly explained to me and my daughter. We left feeling satisfied with the care and attention he is receiving.
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Review from C B (Regular Volunteer) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting Sanctuary Care Home since April last year as a regular, weekly volunteer. The residents are looked after really kindly with gentleness and concern whilst maintaining a professional attitude. The residents tell me how lovely the staff are and they clearly love living there. There
are plenty of a variety of activities organised for all tastes and everyone is encouraged to join in. This is a real 'home from home' with all the nursing care provided.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for your kind words and for taking the time to share your experience as a volunteer. We truly appreciate your dedication and the positive impact you have on our residents at Watlington. It's wonderful to hear how much they enjoy living here and value our team's care and support. We're also delighted that the variety of activities we offer is being enjoyed by everyone. Thank you again for being such an important part of our community.

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Review from Charlie B (Friend of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been a resident at Watlington for about 5 years, her husband was also a resident here previously. I have visited her many times and can only speak highly of the care she has received from all the wonderful staff. From the lovely welcome you receive when you come through the door from the
team at Reception, the Housekeeping team, Nurses and Care staff are always very friendly and accommodating. I was very pleased that my friend came to this home as it really is a home from home. Great food, always clean and well maintained and a great management team.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for your thoughtful and detailed review, the team at Watlington will be touched to read your kind words. We're delighted to hear that your friend has received such wonderful care from every single member of the team, from reception and housekeeping, to our nurses and care staff. We're also happy that the atmosphere, home-cooked food, and environment have all contributed to a comfortable, 'home from home' experience.

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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Watlington & District Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.901 for Watlington & District Residential and Nursing Home is calculated as follows: ( (551 Excellents x 5) + (55 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 608 Ratings = 4.901
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Watlington & District Residential and Nursing Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Apr 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (9)

Julie

Julie Cooper

Job Title: Home Manager Joined: 2005

Julie has worked at Watlington and District Nursing Home for nearly two decades, proudly leading her devoted team to their CQC 'Outstanding' rating in 2019.


Julie has a very loyal and long-serving team, who are passionate about enriching the lives of their residents each and every day.

Samantha

Samantha May

Job Title: Care Assistant Joined: 2020

Samantha has been working as a care assistant since 2020 and loves making her residents smile.

Quenie

Quenie Pastrana

Job Title: Nurse Joined: 2022

After working with us at Watlington since 2022, it now feels like home for our registered nurse Quenie.

Leila

Leila Verran

Job Title: Administrator Joined: 2010

Leila loves helping people and has been our administrator for over a decade at Watlington.

Maggie

Maggie Lloyd

Job Title: Team Leader Joined: 2005

Maggie has nearly worked at Watlington for an amazing 20 years and loves the family feel to the home.

Hassa

Hassa Belarhino

Job Title: Nurse Joined: 2022

Hassa has worked with us since 2022 and really enjoys caring for our residents. She says Watlington is a lovely home to work and live in.

Marion

Marion Stevens

Job Title: Team Leader Joined: 2004

Marion has also worked at Watlington for nearly two decades. She says Watlington is such a happy place to be, and her residents and fellow colleagues are just the best.

Billi-Jo

Billi-Jo Stone

Job Title: Care Assistant Joined: 2019

Billi-Jo loves to make her residents happy and is passionate about her role as a care assistant.

Samantha

Samantha May

Job Title: Care Assistant Joined: 2020

I really love making our residents smile.

Frequently Asked Questions about Watlington & District Residential and Nursing Home

What types of Care is Watlington & District Residential and Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Watlington & District Residential and Nursing Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Watlington & District Residential and Nursing Home?

Lift, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Watlington & District Residential and Nursing Home to the centre of Watlington?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

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