Watlington & District Residential and Nursing Home

On Sunday 25/01/26 my daughter and I had a review of my husband's condition and situation with a senior nurse at the Watlington Home. We were entirely satisfied with the way it was conducted and brought up to date with George's treatment and present conditioned. The review was conducted with kindness, and a real sense of compassion for my husband who was present. We had no complaints to express but asked questions which were thoughtfully answered and reassuring.

The staff make Watlington a special place they do an amazing job, I'm very happy to leave my husband in their care.

As has always been the case during the four years my wife has been a resident here. I am impressed by the exceptionally high standard maintained by the staff. My wife's needs are met in a professional yet intensely caring manner. The standards of her care are quite outstanding. The staff are friendly, helpful and always welcoming. The home itself compares with a Boutique Hotel. Excellent.

The staff, facilities, activities and care provided to my Mum is exceptional, top class. Provides peace of mind that my Mum is cared for. Mum loves the activities and day trips. Mum's room is made to feel like home, and the staff are always friendly, caring and understanding.

When I made the very hard decision to place my lovely wife into a nursing home because I could no longer cope with her Alzheimer's, I took great care to ensure that she would be happy and well looked after. I wanted somewhere:- 1)The staff were very caring, friendly and happy in their work. The majority of staff have worked in this home for many years, which indicates that it is well run from the top down. 2) The building was clean, light and airy and well well-furnished and surrounded by beautiful countryside. Upon looking out of the windows, one can see beautiful tended gardens, open fields and hills. Good entertainment is provided and good well-presented, wholesome food. I definitely made the right choice.

We tried to keep my 96 year old mother at home as long as we could but had to make the tough decision to put her in a Nursing/Care home last September 2024. This turned out to be the best decision we could have made given the excellent care she received in her last year of life. She had Alzheimer's and a debilitating neurological disease and they made her welcome, looked after her superbly and made her last year memorable and gave her dignity and warmth. My family and I owe the nurses and staff of the Watlington & District Nursing home an enormous debt of gratitude. She could not have been looked after better.

My husband has been here since November 2024. He has been treated with care and dignity. All the staff are respectful and make real effort to have a personal connection with the residents. All concerns have been dealt with promptly, and I have been up dated on any falls or other problems.

My mother-in-law has been very well looked after and is very happy and settled.

All members of the Watlington Nursing Home clearly care passionately about what they do.There is a genuine interest in the welfare of all residents. Great efforts are made to provide a variety of activities to care for all, whether its a trip out, quiz night, singalong, arts and crafts or gardening. The kindness of staff in their interaction with residents is clear. Residents are treated as individuals and I feel 110% that my mother is in a safe and protected environment. She is happy which is what matters most.

My mother has been a resident for several months and the standard of care is outstanding. From the beginning all of the staff irrespective of their role have been very supportive, kind and helpful. The nursing staff are very diligent in ensuring that all the nursing needs are addressed either themselves or by working closely with external agencies. Care staff are kind and empathetic despite having to meet challenging needs. All of the support staff are very friendly and helpful. A real effort is made by the management and all of the staff to create a welcoming culture and friendly environment while ensuring an excellent standard of care is provided. The lovely setting and quality of the facilities contribute to the very high standard, but it is all the staff that play the most important role in enabling the standard of care to be of such high quality.

The staff were very kind and caring. The food was good (we had lunch with a resident. The place has a bright and calm atmosphere. We are and were very impressed and left convinced our relative is in very good hands.

On my latest visit it was so lovely to see Gran talking animatedly about a concert given by some children who volunteered a performance. Music has always been so important to her and it is fantastic that the care home organises so many musicians to visit. It really brightens her day and she keeps talking about it for weeks afterwards. The staff are also really good at taking photos of the events so we get to see her actually enjoying them.

Our sons & myself are very pleased & reassured by the care he received at Watlington.

Thank you all for all that you do.

Big thank you to the Sanctuary Care Team. Would highly recommend.

There were recent photos displayed of my step mum engaging in activities with the other residents. I have the impression that there is a positive working atmosphere between the staff.

Lovely atmosphere, staff always chatty & helpful. Plenty of activities, my friend's hair and nails always well kept. Care is always taken so that clothing is well presented and colour co-ordinated. In fact, everywhere is very colourful, this is important. Love to see all the photographs of activities, everyone looks happy & cheerful. As a lady approaching 90, the sort of place I would like if needed! The food (from the menu) always looks intresing.

I have visited a friend in the Watlington & District Residential and Nursing Home regularly over the last 2 years, and it has always been a total joy. All the Reception and Care staff have have greeted us with a beaming smile, offered us news of our friend, including showing recent photographs taken at activities or celebrations, and created the most wonderful atmosphere throughout. How lucky the residents to be surrounded by beautiful countryside and totally committed staff.

Although my husband has complex needs and has only been a resident for 6 weeks I have found the nurses and care staff to be very compassionate when dealing with him which has helped him to settle in very quickly. I have always received regular updates on my husband's progress which has helped me enormously and has made me feel very included in his care. The home itself is spotlessly clean and very comfortable and the food is exceptionally good. Thank you to the management team and all the other staff for the smooth running of such a lovely home.

Carried out in a friendly, helpful manner. All questions quickly and clearly answered. Excellent.