Watlington & District Residential and Nursing Home

Hill Road, Watlington OX49 5AE
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9.9 143 Reviews
  • Watlington & District Residential and Nursing Home, Watlington
Watlington is a stunning home in a rural village, with spectacular gardens overlooking the Chiltern Hills. But it’s the outstanding CQC rated team (April 2019) and the care they provide which makes it special.

So many of the team, who provide residential, dementia, nursing, palliative and pre-bookable respite care, have been at Watlington for over 10 years.

They are passionate about getting to know who their residents are as unique individuals, the things that matter most to them and bring them joy. And the loved ones of residents are very much embraced into life in the home, giving it a warm, family feel.

There are so many activities to enjoy, from trips out into the community in the home’s minibus, to music, baking, animal visits and games on the Magic Table. This is an amazing piece of technology where residents play interactive games together.

And the surroundings at Watlington are very special. The gardens, which include an orchard, water feature and magnificent lawns, go all the way around the home. The bedrooms and communal lounges and dining rooms have beautiful views of the gardens and surrounding countryside. And there are often Red Kites flying above.

There is a beautiful, light and airy orangery. And there are large lounges to relax in with family and friends, who are welcome to visit at any time.

The home also has a hairdressing salon, for regular appointments with a mobile hairdresser.

The residents enjoy delicious home-cooked meals in the dining room, with freshly baked cakes served every day with afternoon tea.

Run by not-for-profit Sanctuary Care, the home is situated close to local shops and restaurants and has a neighbouring GP surgery.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Lift
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1466
  • Self-Funded Nursing Care: from £2034
  • RESPITE Self-Funded Residential Care: from £1466

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1466 and for nursing care £2034, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Watlington & District Residential and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Julie Cooper (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Watlington & District Residential and Nursing Home Reviews (143)

9.9

Watlington & District Residential and Nursing Home has a Review Score of 9.9 (9.901) out of 10, based on 52 reviews in the last 2 years.
Over all time Watlington & District Residential and Nursing Home has 143 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Watlington & District Residential and Nursing Home
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Total of 143, showing 21-40
Review from B W (Relative of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle entered the Watlington Residential and Nursing Home last year. He has complex health issues but was extremely independent before a long illness made full-time care necessary. We didn't expect his transition from independent living to be easy but both staff and management have gone beyond the
call of duty to make him - and us, as his family - feel at home. The staff on reception are brilliant, professional and a total delight to deal with while the nursing and care staff are every bit as attentive, respectful, kind and knowledgeable as you could hope for. Meanwhile the home itself is immaculately clean, beautiful and well-maintained as well as comfortable. The food is also exceptionally good, varied and nutritionally balanced. All of this plus regular entertainment, therapy dog visits, thoughtful personal touches and organised activities make the Watlington the kind of nursing and residential home, I wish everyone who needs one, had access to. Superb in every way.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for sharing such a detailed and glowing review. We're so pleased to hear how well your uncle has settled in and that both he and your family feel so at home. It's wonderful to know that our staff in every area of the home have provided the attentive and compassionate support he deserves. Your kind words about the cleanliness, comfort, home-cooked food, and activities will be greatly appreciated. We're proud to be part of your uncle's care journey. Thank you again for your heartfelt feedback.

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Review from Derek W (Husband of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife, who suffers from Alzheimer's, joined the Watlington & District Residential and Nursing Home family at the beginning of November 2024. She is extremely independent and can be difficult. The staff are wonderfully tolerant, very friendly and above all very professional, all of which is helping
my wife settle in to her new environment. I cannot praise the care home staff enough, they all understand the needs and difficulties when a family is forced to place a love one in care. The whole environment is a happy and bright experience with frequent entertainment from visiting singers and musicians.
I have received regular updates on my wife's progress, which has helped me enormously in this transition period. She tells me how nice it is there and how nice the food is. I really cannot praise the staff and management team enough for the outstanding Job they are doing.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your heartfelt review of Watlington. We're delighted to hear that your wife is settling in well and appreciates the environment and home cooked food. Our dedicated team strive to provide outstanding care, especially during such significant transitions and it is wonderful to hear this has made such a difference. Supporting loved ones is so very important to them as they know how hard this can be for families. Thank you for entrusting us with your wife's care and for your kind words of support.

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Review from Keith M (Husband of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife, who suffers from Alzheimer's, was admitted to Watlington Nursing Home on 16/8/24. She always hated the thought of living in a care home and regularly pleaded with me to take her home during those early weeks. However, she made friends with other residents and staff provided her with interesting
activities in which she could participate. The activities included the use of a putting green, drawing, bingo and quizzes, in addition to regular entertainment provided by professional entertainers. The staff are very professional and regularly ensure me as to how my wife has adapted to care home life. They facilitate my taking her out, plus my having a meal with her. I am extremely satisfied with the standard of care, cleanliness and friendship of the staff.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for sharing your heartfelt review. It's wonderful to hear how your wife has settled into life at Watlington, enjoying the activities and forming friendships. Your kind words about the care, cleanliness, and the dedication of the staff are very much appreciated and we will be sure to share them with the team, thank you.

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Review from Lisa H (Daughter of Resident) published on 28 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was admitted July 2023, and is now settled on the dementia ward. The Manager and Deputy Manager were very supportive and helpful from the start and all other members of staff have proved to be extremely caring and encouraging in dealing with my Mum. If there are any issues or matters that need
my attention they are very quick in contacting me. The home has a very warm and welcoming feel and I feel confident my Mum is in the best place she can be.
Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you for your kind words and for sharing your experience with us. We're so pleased to hear that your mum has settled well at Watlington and that you feel supported by our team. Knowing that our staff's care and communication have given you peace of mind means a great deal to us, especially as we strive to create a warm, welcoming environment for every resident. Your confidence in our care is truly appreciated, and we're here to continue providing the compassion and attention that make a difference. Thank you again for your thoughtful feedback-it means so much to all of us at Watlington.

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Review from L S (Daughter of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is wonderful. Fresh, clean, warm, inviting. The security system is excellent. All of the staff are friendly, professional and caring. Doing a very difficult job. Meals and all food is very well prepared. The residents sometimes complex and challenging needs are all met by the very caring
and patient staff.
I feel very fortunate that we were lucky enough to get a place here for our mother.
I would recommend this home 100%.
Thank you to all members of the team for all you do.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for your wonderful feedback for Watlington. We're thrilled to hear that you feel the care home is so warm and inviting. It means so much to hear that the professionalism and care of the team makes such a difference. We're truly grateful for your recommendation and kind words, thank you for your support.

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Review from M T (Wife of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has only been a resident for 1 month but seems to have settled in well thanks to the staff who are all so caring, kind and considerate. When I visit it always feels very welcoming and relaxed. I feel very lucky to have found Watlington as it seems to be an extremely well-run home.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for your lovely review of Watlington. We're delighted to hear that your husband has settled in well and that you find the atmosphere so welcoming and relaxed. Our caring and dedicated staff take pride in ensuring all residents feel comfortable and supported. We're so glad you feel lucky to have found us, and we appreciate your kind words about our team's efforts.

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Review from Wendy W (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has now been in the home for two months. She has a lovely room and loves all the different activities. She has made new friends too.
The staff make the home very special, they are so kind and accommodating and put the patient's individual needs first.
Thank you so much, it has made a difficult
decision so much easier.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for sharing your experience. We're so pleased to hear that your mum is enjoying herself at Watlington, especially the activities and new friendships she's made. It's wonderful to know that the team have made a difference for both of you and that we've made this transition a bit easier. Your feedback means so much thank you.

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Review from J K (Daughter of Resident) published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Review of my mum very thorough. Discussed how she is during the day and night and any observations. Talked about my mum's medications. We are very happy with the care she receives and keeps well and happy. I feel she is stimulated by staff and residents with lots of activities and time to talk. My mum
says all are nice and very good and caring and she enjoys her days.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for sharing such wonderful feedback for Watlington. We are so pleased to hear that you're so happy with the care your mum is receiving. It's wonderful to read your comments about the activities and social interaction, as these are such important parts of life at Watlington. Your feedback is greatly appreciated and we will be sure to pass it on to the team, thank you.

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Review from J W (Cousin of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very welcoming and helpful. Any concerns they may have they don't hesitate to contact me. The home is local to me and very well thought of by people I know. My cousin is blind and not very mobile but the staff make sure he is included in various activities.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you so much for your kind words about our team at Watlington. We're delighted to hear that you've had a positive experience with our staff and that your cousin can enjoy taking part in all the activities. We will be sure to share your feedback thanks again.

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Review from N F (Son of Resident) published on 19 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the initial visit, we felt reassured that Mum would be cared for in the final months of her life. All the staff were kind and caring. We visited Mum regularly and were always welcomed with a smile and an update on her day. I would highly recommend Watlington and District Residential and Nursing
Home.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your heartfelt review. We are touched to hear that you felt reassured and supported during your mum's time with us. Our team at Watlington strive to provide compassionate care, and we are glad that you experienced this. Your recommendation means a lot to us.

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Review from J I (Wife of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is always very difficult to place a loved one in a care home. My husband seems to have settled very well. I think that the reason is that the carers have been so kind and caring, as well as making him laugh and also listening to him. May it continue.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your review for Watlington, it is wonderful to hear how well your husband is settling in. The team are certainly very special indeed.

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Review from Bartus L (Brother of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We received outstanding care of my sister during her time with them. From visiting the home early on to the care when my sister recently passed away was always excellent. The staff, management and other patients all made my sister's experience a positive one, despite the challenges of her illness. I
can only highly commend your facility.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your review for Watlington, especially written at such a difficult time. The team will be so proud to read your positive words and personal recommendations.

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Review from Elizabeth R (Wife of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Watlington and District Nursing Home since November 2023. He has been looked after by wonderfully kind and caring staff, they manage difficult behaviour with patience and genuine kindness. The food is much appreciated by my husband, especially the afternoon cake! The
gardens are lovely, sitting with my husband in the sunshine is a real pleasure. Overall the nursing home is a safe and caring place for my husband.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your five-star review of Watlington, we are delighted to hear how happy you are with your husband's care. The team are certainly outstanding and the home is in a beautiful setting with glorious gardens to enjoy.

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Review from A T (Respite Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent one-week having respite care after an operation. This care home is five-star in every aspect. All members of staff are smiley, friendly and totally professional. I would recommend this care home to anyone needing respite or longer-term care.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your review of Watlington, we are delighted to hear you were so happy with your stay and welcome you back if you ever need respite or any type of care or support in the future.

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Review from Sheila H (Daughter of Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Watlington for almost 5 weeks the care was amazing the kindness and love they showed her made life easier for the family, but also the kindness they showed us was lovely nothing was too much trouble kept us informed about everything even when she passed away they were super can't thank
them enough very special home.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your review, especially written at such a difficult time. The team are certainly very special and we are so pleased they could be there to support you, they will be touched to read your comments.

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Review from C M (Nephew of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in all respects. Pleasant and caring. Atmosphere was peaceful and homely. I have rated food and drink and activities as excellent, although the resident was not well enough to benefit from this. Everything looked perfect though. Most grateful for everything. Many thanks.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your review of Watlington, the team will be proud to read your kind words.

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Review from Michael B (Husband of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the experience I have during my visits or the care my wife receives. The staff are welcoming, efficient and very professional. All of my wife's needs are catered for very well and I am kept fully informed of the ongoing situation. The residence resembles a very comfortable, beautifully
kept hotel, well furnished, light, bright, clean and tidy. My wife could not be in a better place.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your five star review for Watlington, the team will be delighted to hear your kind words about your wife's care.

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Review from Martin F (Power of Attorney of Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed, particularly with the nursing staff and other staff in general. I confidently recommend care in Watlington.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your five-star review of Watlington, the team will be delighted to read your comments.

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Review from E B (Next of Kin) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was next of kin for an elderly lady who lived at Watlington & District Nursing Home for the last seven years of her life. She was not able to walk for most of the years at the home. She had Alzheimer's which means she often thought she could go home. She was confused in time and place. The home was
very kind and patient and made my friend feel safe and cared for despite her disabilities and worries.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your five-star review of Watlington, the team will be delighted to read your comments.

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Review from David T (Friend of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A good experience visiting our teacher.
Reply from Kate Yates, Communications and Content Specialist at Watlington & District Residential and Nursing Home

Thank you for your review for Watlington, we are so pleased you enjoyed your visit and the team look forward to welcoming you back again soon.

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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Watlington & District Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.901 for Watlington & District Residential and Nursing Home is calculated as follows: ( (551 Excellents x 5) + (55 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 608 Ratings = 4.901
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Watlington & District Residential and Nursing Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Apr 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (9)

Julie

Julie Cooper

Job Title: Home Manager Joined: 2005

Julie has worked at Watlington and District Nursing Home for nearly two decades, proudly leading her devoted team to their CQC 'Outstanding' rating in 2019.


Julie has a very loyal and long-serving team, who are passionate about enriching the lives of their residents each and every day.

Samantha

Samantha May

Job Title: Care Assistant Joined: 2020

Samantha has been working as a care assistant since 2020 and loves making her residents smile.

Quenie

Quenie Pastrana

Job Title: Nurse Joined: 2022

After working with us at Watlington since 2022, it now feels like home for our registered nurse Quenie.

Leila

Leila Verran

Job Title: Administrator Joined: 2010

Leila loves helping people and has been our administrator for over a decade at Watlington.

Maggie

Maggie Lloyd

Job Title: Team Leader Joined: 2005

Maggie has nearly worked at Watlington for an amazing 20 years and loves the family feel to the home.

Hassa

Hassa Belarhino

Job Title: Nurse Joined: 2022

Hassa has worked with us since 2022 and really enjoys caring for our residents. She says Watlington is a lovely home to work and live in.

Marion

Marion Stevens

Job Title: Team Leader Joined: 2004

Marion has also worked at Watlington for nearly two decades. She says Watlington is such a happy place to be, and her residents and fellow colleagues are just the best.

Billi-Jo

Billi-Jo Stone

Job Title: Care Assistant Joined: 2019

Billi-Jo loves to make her residents happy and is passionate about her role as a care assistant.

Samantha

Samantha May

Job Title: Care Assistant Joined: 2020

I really love making our residents smile.

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