Watlington & District Residential and Nursing Home

Hill Road, Watlington OX49 5AE
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9.9 143 Reviews
  • Watlington & District Residential and Nursing Home, Watlington
Watlington is a stunning home in a rural village, with spectacular gardens overlooking the Chiltern Hills. But it’s the outstanding CQC rated team (April 2019) and the care they provide which makes it special.

So many of the team, who provide residential, dementia, nursing, palliative and pre-bookable respite care, have been at Watlington for over 10 years.

They are passionate about getting to know who their residents are as unique individuals, the things that matter most to them and bring them joy. And the loved ones of residents are very much embraced into life in the home, giving it a warm, family feel.

There are so many activities to enjoy, from trips out into the community in the home’s minibus, to music, baking, animal visits and games on the Magic Table. This is an amazing piece of technology where residents play interactive games together.

And the surroundings at Watlington are very special. The gardens, which include an orchard, water feature and magnificent lawns, go all the way around the home. The bedrooms and communal lounges and dining rooms have beautiful views of the gardens and surrounding countryside. And there are often Red Kites flying above.

There is a beautiful, light and airy orangery. And there are large lounges to relax in with family and friends, who are welcome to visit at any time.

The home also has a hairdressing salon, for regular appointments with a mobile hairdresser.

The residents enjoy delicious home-cooked meals in the dining room, with freshly baked cakes served every day with afternoon tea.

Run by not-for-profit Sanctuary Care, the home is situated close to local shops and restaurants and has a neighbouring GP surgery.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Lift
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1466
  • Self-Funded Nursing Care: from £2034
  • RESPITE Self-Funded Residential Care: from £1466

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1466 and for nursing care £2034, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Watlington & District Residential and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Julie Cooper (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Watlington & District Residential and Nursing Home Reviews (143)

9.9

Watlington & District Residential and Nursing Home has a Review Score of 9.9 (9.901) out of 10, based on 52 reviews in the last 2 years.
Over all time Watlington & District Residential and Nursing Home has 143 reviews.

Overall Experience
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Reviewer Connection to Watlington & District Residential and Nursing Home
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Total of 143, showing 61-80
Review from J W (Daughter of Resident) published on 23 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and dignity since Mum moved here! Clear communication and explanation of medication for Mum going forward.
Very happy my mum could come and join the happy, relaxed atmosphere there at Watlington & District Residential and Nursing Home.
Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you for your wonderful review. It's great to hear how happy you are with the care provided to your mum at Watlington. Best wishes.

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Review from Hilda R (Respite Resident) published on 24 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay here has been really, really good and the care is most wonderful. I wish I could stay and the food has been excellent, now I shall be back to microwave food which I don't look forward to. Thank you a million times to all the staff, they have all made me very welcome.
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Review from Gary B (Son of Resident) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm and welcoming staff with a very nice atmosphere all around. Always made to feel very welcome.
Mam seems very happy and at home here.
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Review from Audrey W (Wife of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Watlington & District Nursing Home for two weeks. The staff were excellent, friendly and attentive to all his needs. The time he was there could not be faulted. Hopefully, in the future, he can go back in.
Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you so much for taking the time to review our home and for your kind words about our team. Best wishes, Fae

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Review from Cyndy T (Wife of Resident) published on 8 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always so welcoming and friendly when we come to visit and know my husband so well. We couldn't ask for him to be anywhere better.
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Review from D L (Son of Resident) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All very good.
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Review from Ann C (Wife of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident for the past eighteen months, it was very hard for me to let my husband be cared for at a nursing home, as I looked after him myself for five years before he was taken into care. I have been very happy with his care and have been informed of everything that has been done
for him. My husband is always very happy when I come to see him and has very caring staff looking after him.
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Review from T G (Son of Resident) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is being very well looked after. The nurses and care staff are very attentive and have ensured that Mum's stay is as pleasant as it can be and have dealt with her advanced vascular dementia with care and compassion.
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Review from C K (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Watlington for ten years. Throughout that time the love and care shown to her have been exceptional. Nothing is too much trouble, the staff are amazing. The manager always has time, with a kind word always ready! A great manager and team leader.
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Review from B M (Son of Resident) published on 21 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is very easy to access with plenty of parking. Having the Covid test was easy and done well by the staff. All staff were polite and made mum feel at ease. The room was light and very clean, with a nice view of the garden. Overall, we are very happy with the care.
Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you for your review - your kind words are so appreciated. We really are proud of the care we provide, and of course our beautiful gardens! Best wishes.

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Review from H V (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has received fantastic care at Watlington. The staff are very gentle and caring with her and we know that she is being properly looked after. She has a lovely room that she can call home and we are always welcomed when we come to visit.
Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you so much for taking the time to review our home, and for your kind words. It's wonderful to hear how welcome you feel when you come to visit mum.

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Review from M F (Daughter of Resident) published on 26 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I completed this review with dad, who at times is pleased with his care, and feels that some of the care is good and not so good. As next of kin, to my father I find all the staff, both qualified and support staff to be very caring and treat dad with dignity, respect and compassion.
Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you so much for taking the time to review our home. We really appreciate your and your father's feedback about our team and the care we provide.

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Review from E H (Daughter-in-law of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home has improved my mother-in-law's condition. She is no longer in pain and seems to feel secure and at ease. After a trying year with Covid the staff helped us to have a home visit. Thank you
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Review from N B (Son of Resident) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team of nurses and carers look after my mother exceptionally well and show real kindness and respect. The home is well run and fully deserve the "outstanding" CQC rating. The home is purpose-built and well laid out. The gardens are inviting and carefully tended. I am very happy to recommend this
home to others.
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Review from A N (Wife of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has settled in well. The staff are very good even when he is being 'awkward'.
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Review from K C (Son of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum seems very happy here. Although she can no longer communicate very well she always seems very settled and jolly and secure.
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Review from V H (Daughter of Resident) published on 21 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care and nursing that my mother is receiving. The staff are without exception compassionate, professional and kind. My mother is treated with great consideration, dignity, and gentle good humour. Absolutely outstanding!
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Review from S C (Son of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Watlington & District Nursing Home have coped very well during the pandemic and despite various levels of lockdown, have managed to keep me in contact with my mother. They have kept me well informed regarding her health. I really only have praise for all of them and the hard work and dedication
they have shown throughout the time she has lived at the home.
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Review from Bea B (Daughter of Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care my father is receiving. I get regular updates from staff which leaves me reassured. I know he is safe and happy.
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Review from Ian F (Son of Resident) published on 21 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff and management for making arrangements to celebrate my mother's 100th birthday Covid safely and delightfully! It was indeed a very special occasion in challenging circumstances, but the staff rose to the occasion and beyond in their preparations of a wonderfully decorated
room, full of balloons, flowers, cake, not to mention a sash and tiara for my mother! A special accolade to three particular members of staff! Outstanding. Thank you.
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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Watlington & District Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.901 for Watlington & District Residential and Nursing Home is calculated as follows: ( (551 Excellents x 5) + (55 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 608 Ratings = 4.901
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Watlington & District Residential and Nursing Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Apr 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (9)

Julie

Julie Cooper

Job Title: Home Manager Joined: 2005

Julie has worked at Watlington and District Nursing Home for nearly two decades, proudly leading her devoted team to their CQC 'Outstanding' rating in 2019.


Julie has a very loyal and long-serving team, who are passionate about enriching the lives of their residents each and every day.

Samantha

Samantha May

Job Title: Care Assistant Joined: 2020

Samantha has been working as a care assistant since 2020 and loves making her residents smile.

Quenie

Quenie Pastrana

Job Title: Nurse Joined: 2022

After working with us at Watlington since 2022, it now feels like home for our registered nurse Quenie.

Leila

Leila Verran

Job Title: Administrator Joined: 2010

Leila loves helping people and has been our administrator for over a decade at Watlington.

Maggie

Maggie Lloyd

Job Title: Team Leader Joined: 2005

Maggie has nearly worked at Watlington for an amazing 20 years and loves the family feel to the home.

Hassa

Hassa Belarhino

Job Title: Nurse Joined: 2022

Hassa has worked with us since 2022 and really enjoys caring for our residents. She says Watlington is a lovely home to work and live in.

Marion

Marion Stevens

Job Title: Team Leader Joined: 2004

Marion has also worked at Watlington for nearly two decades. She says Watlington is such a happy place to be, and her residents and fellow colleagues are just the best.

Billi-Jo

Billi-Jo Stone

Job Title: Care Assistant Joined: 2019

Billi-Jo loves to make her residents happy and is passionate about her role as a care assistant.

Samantha

Samantha May

Job Title: Care Assistant Joined: 2020

I really love making our residents smile.

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