Ashton Lodge

Throughout her time I felt the home maintained a high standard of care and I was told if she became ill between visits, which latterly were weekly. The home held residents' and relatives' meetings with the manager and other senior staff present to answer questions and listen to relatives' concerns.

The manager and assistant manager were always ready to help and support me: they are both very special people.

Ashton Lodge is excellent. I can find no fault with at all. Good care all around. Very caring and understanding staff. I just wish Mum had been a little better, so she could have enjoyed everything that was provided. Staff were so kind to myself and my family when she died. I can only say thank you.

Ashton Lodge is a first class care home. The family are only sorry that Mother in Law never got to use the excellent service provided.

Her room was always clean and tidy and the staff were always popping in to see if she needed anything. She was very well cared for and I am very grateful to the whole team for all they did for her - I cannot praise them too highly and would recommend the home in an instant without any reservations.

My mother is 97 years old, bedridden with severe dementia. I couldn't be happier with the level of care she is receiving at Ashton Lodge. She is frequently checked in her room by staff who are all kind, efficient and professional. All her needs are being met including time taken to identify her likes and ensure she is as comfortable and happy as possible. Communication with the family is excellent. The home is very well run.

My husband was blind and a double amputee and very depressed when we arrived at Ashton Lodge just over 4 years ago. Thanks to the perseverance of the carers and dedicated nursing staff, he turned an important corner, wrote his autobiography and enjoyed many jokes with the staff, frankly, they saved his sanity and mine. I shall be extremely grateful to Ashton Lodge.

I am very happy with all the care my sister is getting at the home. All members of staff (manager, duty manager, care staff, nursing staff, cleaners, kitchen staff and administrators) cannot do more for our sister and also made our family very welcome.

The home has a lovely homely feeling when you enter.

When I came to view the home it was the best out of four that I viewed. The home is so well managed to a high standard. The staff are so caring to my sister and are always there when needed. The menu for everyone is always a good choice to eat. The activities are very good and my sister enjoys going. I would highly recommend your home to family and friends because of the care and support from all your staff.

Having had experience of three nursing homes lately Ashton Lodge is by far the best. The atmosphere and surroundings are very pleasant. The staff are caring and helpful and my mother has settled really well. There are plenty of activities and things to keep residents interested and entertained. I have no hesitation in recommending this nursing home as I can now know Mum is cared for and happy.

As I live overseas it was very important that I can be confident that my mum is getting the very best in care and attention. Having visited Ashton Lodge and met the staff there on a number of occasions, I am very happy with how she is being cared for.

My husband is always clean and tidy.

My brother is extremely well cared for in every way. I visit when I can as I live in Scotland but I email the home to get updates and they are answered promptly. I have no worries whatsoever regarding my brothers care. I would recommend to anyone.

My friend was very happy there and the carers were excellent. However, I did find one carer argumentative when I wanted to give my friend a drink and raise the bed because she had a chest infection.

My mother was a resident for a short period of time before she sadly passed away. The accommodation and staff were excellent and very professional. I would have no hesitation in recommending this nursing home to any of my friends.

This home should be rated Excellent. It is well managed under the current Manager. The staff nurses and carers do an exceptional job caring for the residents ensuring they are clean, well dressed, well fed and are stimulated with various activities, music, arts and crafts. They provide excellent external entertainment once a week. They often go the extra mile to ensure the residents are respected and well loved. The Manager operates on an open door policy, open to concerns raised and will act promptly to resolve issues. The staff are always cheerful and patient and work as a team. The safety and cleanliness of residents are of paramount importance. The gardens are extensive and beautifully kept. Residents are encouraged to sit outside in the warmer months. They hold a fabulous BBQ summer party for all the residents and their families which is always a great success! Residents are encouraged to eat in the dining room except for the frail who are fed in their rooms by the carers.

My father's stay was in Ashton Lodge for end of life care. My family and I were more than satisfied with the standard of care received. We found the staff friendly, very helpful and considerate of my father's frail condition. The nursing staff, in particular, were compassionate and always available to inform us of my father's condition and administer the relevant care for his comfort.

The clinical lead and home manager are approachable and listen, most of the staff are welcoming to relatives and visitors and take an interest in our wellbeing. "Activities" is left blank as he won't join in despite encouragement to do so.

I am very pleased with the care my mum is receiving. The staff are doing a very difficult, at times, job well. I have found the staff pleasant and helpful and ready to listen and friendly. The new manager is doing her best to improve everything including getting full-time staff which is good for residents. They are well fed, kept clean, even amused by some of the staff. Even the people in the laundry are pleasant and helpful.

My brother is very happy, he should not be there but both is sons live abroad and as I do not enjoy good health he could not stay with us. Ashton Lodge recognises this and makes allowances for which I am very grateful.