
I cannot recommend the staff more highly and a big thank you to the managerSami A(Son of Resident/Service User)

I've been extremely happy with the care, cleanliness and efficiency of Ashton LodgeWilliam D(Son of Resident/Service User)


I cannot recommend the staff more highly and a big thank you to the managerSami A(Son of Resident/Service User)

I've been extremely happy with the care, cleanliness and efficiency of Ashton LodgeWilliam D(Son of Resident/Service User)


Located in Sunbury-on-Thames, Ashton Lodge provides a safe, welcoming environment with high-quality facilities and professional care. Services include nursing, specialist dementia, palliative and respite care, all tailored through personalised plans reflecting each resident’s needs and preferences. The home promotes dignity and quality of life, working closely with families to deliver meaningful, compassionate care within a warm, supportive community.
Care Provided by Ashton Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 100 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees Subject to initial assessment
The price(s) shown are provided by the care home. Contact Ashton Lodge for full pricing details and T&Cs.
Contact Ashton Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Castle House Group
- Private Owned
Person in charge
- Mohammad(Fauzel)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1996
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (100)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Please report to reception on arrival.
Parking
- Parking is available on site.
Ashton Lodge Reviews (105)
Ashton Lodge has a Review Score of 9.6 (9.649) out of 10, based on 24 reviews in the last 2 years.
Over all time Ashton Lodge has 105 reviews.
I am very happy with all the care my sister is getting at the home. All members of staff (manager, duty manager, care staff, nursing staff, cleaners, kitchen staff and administrators) cannot do more for our sister and also made our family very welcome.
The home has a lovely homely feeling when you enter.
When I came to view the home it was the best out of four that I viewed. The home is so well managed to a high standard. The staff are so caring to my sister and are always there when needed. The menu for everyone is always a good choice to eat. The activities are very good and my sister enjoys going. I would highly recommend your home to family and friends because of the care and support from all your staff.
Having had experience of three nursing homes lately Ashton Lodge is by far the best. The atmosphere and surroundings are very pleasant. The staff are caring and helpful and my mother has settled really well. There are plenty of activities and things to keep residents interested and entertained. I have no hesitation in recommending this nursing home as I can now know Mum is cared for and happy.
As I live overseas it was very important that I can be confident that my mum is getting the very best in care and attention. Having visited Ashton Lodge and met the staff there on a number of occasions, I am very happy with how she is being cared for.
The food is all home cooked with tea and cake in the afternoon. The nurses are highly trained in dealing with the dementia residents.
My husband is always clean and tidy.
My brother is extremely well cared for in every way. I visit when I can as I live in Scotland but I email the home to get updates and they are answered promptly. I have no worries whatsoever regarding my brothers care. I would recommend to anyone.
My friend was very happy there and the carers were excellent. However, I did find one carer argumentative when I wanted to give my friend a drink and raise the bed because she had a chest infection.
My mother was a resident for a short period of time before she sadly passed away. The accommodation and staff were excellent and very professional. I would have no hesitation in recommending this nursing home to any of my friends.
This home should be rated Excellent. It is well managed under the current Manager. The staff nurses and carers do an exceptional job caring for the residents ensuring they are clean, well dressed, well fed and are stimulated with various activities, music, arts and crafts. They provide excellent external entertainment once a week. They often go the extra mile to ensure the residents are respected and well loved. The Manager operates on an open door policy, open to concerns raised and will act promptly to resolve issues. The staff are always cheerful and patient and work as a team. The safety and cleanliness of residents are of paramount importance. The gardens are extensive and beautifully kept. Residents are encouraged to sit outside in the warmer months. They hold a fabulous BBQ summer party for all the residents and their families which is always a great success! Residents are encouraged to eat in the dining room except for the frail who are fed in their rooms by the carers.
My father's stay was in Ashton Lodge for end of life care. My family and I were more than satisfied with the standard of care received. We found the staff friendly, very helpful and considerate of my father's frail condition. The nursing staff, in particular, were compassionate and always available to inform us of my father's condition and administer the relevant care for his comfort.
The clinical lead and home manager are approachable and listen, most of the staff are welcoming to relatives and visitors and take an interest in our wellbeing. "Activities" is left blank as he won't join in despite encouragement to do so.
I am very pleased with the care my mum is receiving. The staff are doing a very difficult, at times, job well. I have found the staff pleasant and helpful and ready to listen and friendly. The new manager is doing her best to improve everything including getting full-time staff which is good for residents. They are well fed, kept clean, even amused by some of the staff. Even the people in the laundry are pleasant and helpful.
My brother is very happy, he should not be there but both is sons live abroad and as I do not enjoy good health he could not stay with us. Ashton Lodge recognises this and makes allowances for which I am very grateful.
My mother has been a resident at Ashton Lodge since October 2012 and has settled in well and is well-cared for by the staff. She is happy there and tells me that she likes her room and how clean it is. The staff are friendly towards the residents and treat them with kindness and respect and ensure their needs are met. I am my mothers only relative and am happy and confident that when I go on holiday she will be safe and well cared for when I am not visiting. There is a very nice garden should residents wish to spend time outside.
From the beginning, I was put at ease. Everything was explained and I was greeted by all with a smiling face. Everyone said 'hello' and it was great to see the residents happy and smiling. My husband has really settled in and is happy there. I would recommend this home to everybody.
My mother was taken into Ashton Lodge in November 2014 with dementia and the transition went very smoothly. I used to visit her every other day and I found her situation to be very comfortable and reassuring. In my opinion, I found her surroundings and care to be of the highest standards and the staff commitment likewise. The care home manager is a credit to your company and would finish by saying on my arrival I was always welcomed with refreshments and kindness. Many thanks.
When trying to find a placement for my step mother, the manager and staff went out of their way to help in every respect. They are kind, compassionate, committed people doing a first class job, in some times, challenging situations. My stepmother has advanced dementia and can be difficult on occasion. The home is extremely well managed, they are 100% committed to the welfare of the residents. It has been a huge relief to me, to know that my stepmother is safe, well fed and cared for.
The care and attention my father received during his 15 months as a resident of Ashton Lodge was first class. All the staff showed care and compassion at all times. You couldn't ask for more.
We made our usual visit to Ashton Lodge today (22/6/16). We are always greeted warmly, we found our relative in the lounge enjoying a quiz. He looked clean, tidy and happy. We were brought tea and biscuits during our visit and enjoyed a lovely chat with one of the carers. Our relative's room was beautifully clean and tidy as is the norm. We spent a good while with our relative discussing up and coming events and trips out. Confirmed that his diabetes is being managed superbly and the food is wonderful. Such lovely people at Ashton Lodge - so glad we found you.
Lovely, friendly welcoming home with friendly staff. My grandmother has just moved into the home and has settled in really well as a result of the warm atmosphere. There are many activities and things to do for residents. The home is a perfect home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 01 Apr 2026
The Castle House Group is thrilled to announce the promotion of Mohammad Fauzel from Deputy Manager to Home Manager at Ashton Lodge. A valued member of the team since 2009,...
There are no upcoming events for Ashton Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashton Lodge.
Accreditations
There are no accreditations posted yet for Ashton Lodge.
Meet the Team (1)

Mohammad was promoted from deputy to Home Manager at Ashton Lodge in March 2026; a valued member of the team at Castle House since 2009, this well-deserved promotion came as a result of Mohammad's exceptional skills, dedication and compassion that have been demonstrated in his roles as Clinical Lead and Deputy Manager.
A qualified nurse, throughout his career within the group, Mohammad has set out to raise the bar in clinical excellence. He has been instrumental in achieving the Gold Standard Framework Award in two of the homes within the group. His hands-on approach to nursing, along with his knowledge and passion for care, has delivered many plaudits and national awards throughout his career.
Highly regarded by his peers, Mohammad has earned this respect for his high-quality nursing skills and approach to providing authentic, compassionate care and the relationships he develops with residents and their families. Mohammad is also a highly accomplished trainer, and the team and residents flourish as a result of the high standards and results that Mohammad achieves.
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