
I cannot recommend the staff more highly and a big thank you to the managerSami A(Son of Resident/Service User)

I've been extremely happy with the care, cleanliness and efficiency of Ashton LodgeWilliam D(Son of Resident/Service User)


I cannot recommend the staff more highly and a big thank you to the managerSami A(Son of Resident/Service User)

I've been extremely happy with the care, cleanliness and efficiency of Ashton LodgeWilliam D(Son of Resident/Service User)


Located in Sunbury-on-Thames, Ashton Lodge provides a safe, welcoming environment with high-quality facilities and professional care. Services include nursing, specialist dementia, palliative and respite care, all tailored through personalised plans reflecting each resident’s needs and preferences. The home promotes dignity and quality of life, working closely with families to deliver meaningful, compassionate care within a warm, supportive community.
Care Provided by Ashton Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 100 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Ashton Lodge to confirm what's included and get a personalised quote:
Fees Subject to initial assessment
The price(s) shown are provided by the care home. Contact Ashton Lodge for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Castle House Group
- Private Owned
Person in charge
- Mohammad (Fauzel)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1996
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (100)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Please report to reception on arrival.
Parking
- Parking is available on site.
Ashton Lodge Reviews (112)
Ashton Lodge has a Review Score of 9.7 (9.658) out of 10, based on 29 reviews in the last 2 years.
Over all time Ashton Lodge has 112 reviews.
I find this home suitable for my requirements at present. The staff do their best despite staff shortages from time to time. They keep up residents morale even the most difficult residents suffering dementia. It is my opinion that most of the residents help one another whenever they can.
I find this home suitable for my requirements at present. The staff do their best despite staff shortages from time to time. They keep up residents morale even the most difficult residents suffering dementia. It is my opinion that most of the residents help one another whenever they can.
During 2020 the opportunity to visit has been very limited due to COVID 19 and the lockdown. However, on my previous numerous visits, I have found the home to be friendly, well run by the Home Manager and staff with good facilities.
During 2020 the opportunity to visit has been very limited due to COVID 19 and the lockdown. However, on my previous numerous visits, I have found the home to be friendly, well run by the Home Manager and staff with good facilities.
Nice room into the gardens.
Cosy room.
Nice Carers.
Nice room into the gardens.
Cosy room.
Nice Carers.
I like the cakes I eat.
I like the cakes I eat.
I'm very pleased with the standard of care that my grandmother has received. Staff are always friendly and attentive and always greet my family and me by name. Every effort is taken to make my Grandmother comfortable. I also feel that my feedback to the carers and nurses are valued and taken on...
I'm very pleased with the standard of care that my grandmother has received. Staff are always friendly and attentive and always greet my family and me by name. Every effort is taken to make my Grandmother comfortable. I also feel that my feedback to the carers and nurses are valued and taken on board. Ashton Lodge has a lovely homely feel to it and I'm extremely grateful for al;l they've done for myself and family.
The staff are all exceptionally friendly and helpful. The rooms are pleasant. Slightly concerned that residents can wander into everyone's rooms. Overall acceptable.
The staff are all exceptionally friendly and helpful. The rooms are pleasant. Slightly concerned that residents can wander into everyone's rooms. Overall acceptable.
We have visited this home on many occasions in the last four and a half years have always been welcomed and asked if we need a seat drink. My sister has been well looked after which has been comforting staff are amazing and kind.
We have visited this home on many occasions in the last four and a half years have always been welcomed and asked if we need a seat drink. My sister has been well looked after which has been comforting staff are amazing and kind.
Welcoming reception area - decorated well.
Exceptional staff. Trained. Totally committed to the residents.
The activity coordinator - fantastic - brilliant ideas to include all residents, cooking, singing, games, art and crafts (just...
Welcoming reception area - decorated well.
Exceptional staff. Trained. Totally committed to the residents.
The activity coordinator - fantastic - brilliant ideas to include all residents, cooking, singing, games, art and crafts (just naming a few) arranged visits and outings.
Lots of parties and celebrations throughout the year.
My mother has been at Ashton Lodge for three and a half years. I highly recommend the level of care, patience and dignity offered to residents. The staff could not be kinder and more attentive and my mother could not be better cared for which is a great comfort.
My mother has been at Ashton Lodge for three and a half years. I highly recommend the level of care, patience and dignity offered to residents. The staff could not be kinder and more attentive and my mother could not be better cared for which is a great comfort.
My partner has been at Ashton Lodge since early 2017. I have nothing but praise and admiration for the staff who work on the first floor. They always welcome me when I visit and tell me about what has been happening or how my partner is. They are a very caring and friendly bunch, even when...
My partner has been at Ashton Lodge since early 2017. I have nothing but praise and admiration for the staff who work on the first floor. They always welcome me when I visit and tell me about what has been happening or how my partner is. They are a very caring and friendly bunch, even when stretched to their limits.
My mother is very well looked after in most ways. The carers are brilliant and so are the nurses and all other staff, but could do with a few more staff as they are very overworked. My mother has someone to talk to whenever she needs it. The food is very good and I can now, at last, know she is...
My mother is very well looked after in most ways. The carers are brilliant and so are the nurses and all other staff, but could do with a few more staff as they are very overworked. My mother has someone to talk to whenever she needs it. The food is very good and I can now, at last, know she is safe, well-fed and generally looked after.
The dietician visited him and within no time he was eating food.
All this was cared for by nursing and care staff. He suffered from dreadful urine infections and again urology let us try...
The dietician visited him and within no time he was eating food.
All this was cared for by nursing and care staff. He suffered from dreadful urine infections and again urology let us try without it, again a success. He always received prompt attention when necessary, tender care and consideration, even the staff who cooked scrambled eggs. Sadly he died very quickly, his GP, head nurse, nurses and carers made his last days and mine as smooth as they were able. Since then I have been contacted by Ashton Lodge, they are still watching out for me. I am indebted to each and every one of the staff. We both came to love and respect you all.
To all staff at Ashton Lodge. Nothing can possibly convey my sense of gratitude to you all for the kindness and care you showed to my dad. He was very contented during his time at the home and often said how lovely the staff were. I thank you all from the bottom of my heart.
To all staff at Ashton Lodge. Nothing can possibly convey my sense of gratitude to you all for the kindness and care you showed to my dad. He was very contented during his time at the home and often said how lovely the staff were. I thank you all from the bottom of my heart.
The care my mother receives is excellent. As I live overseas, and visit when able, I thoroughly recommend Ashton Lodge.
The care my mother receives is excellent. As I live overseas, and visit when able, I thoroughly recommend Ashton Lodge.
My mother was a very independent lady up until she was almost 100 years old. She was very resistant to living in a care home and took a while to settle and to realize that she could no longer care for herself at home. The staff at Ashton Lodge were very caring and were ready to have a laugh with...
My mother was a very independent lady up until she was almost 100 years old. She was very resistant to living in a care home and took a while to settle and to realize that she could no longer care for herself at home. The staff at Ashton Lodge were very caring and were ready to have a laugh with her and help her in every way. She was in their care for nine months and in letters, I received from her she commented on their caring attitude and said how lucky she was to be there. I am so grateful to all the management and staff.
My auntie was in Ashton Lodge for nine years, came to end of life in January. She received lovely end of life care and respect from all the staff.
My auntie was in Ashton Lodge for nine years, came to end of life in January. She received lovely end of life care and respect from all the staff.
My wife was cared for at Ashton Lodge for 3 1/2 years. She received excellent care albeit she could be challenging due to her dementia. The staff have always been friendly and helpful. I have no hesitation in recommending Ashton Lodge.
My wife was cared for at Ashton Lodge for 3 1/2 years. She received excellent care albeit she could be challenging due to her dementia. The staff have always been friendly and helpful. I have no hesitation in recommending Ashton Lodge.
The staff were very...
The staff were very sensitive to our needs and saw it important that family and friends were offered hospitality when present and not only at meal times. I never worried about his care when I wasn't present. I trusted them implicitly. I cannot praise the home enough.
Great complex.
Great complex.
My father in law was a resident of Ashton Lodge for over six years. Everything, and I mean everything, that Ashton Lodge did for him was exemplary. I cannot praise them enough. The staff were absolutely fantastic.
My father in law was a resident of Ashton Lodge for over six years. Everything, and I mean everything, that Ashton Lodge did for him was exemplary. I cannot praise them enough. The staff were absolutely fantastic.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 01 Apr 2026
The Castle House Group is thrilled to announce the promotion of Mohammad Fauzel from Deputy Manager to Home Manager at Ashton Lodge. A valued member of the team since 2009,...
There are no upcoming events for Ashton Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashton Lodge.
Accreditations
There are no accreditations posted yet for Ashton Lodge.
Meet the Team (1)

Mohammad was promoted from deputy to Home Manager at Ashton Lodge in March 2026; a valued member of the team at Castle House since 2009, this...
Mohammad was promoted from deputy to Home Manager at Ashton Lodge in March 2026; a valued member of the team at Castle House since 2009, this well-deserved promotion came as a result of Mohammad's exceptional skills, dedication and compassion that have been demonstrated in his roles as Clinical Lead and Deputy Manager.
A qualified nurse, throughout his career within the group, Mohammad has set out to raise the bar in clinical excellence. He has been instrumental in achieving the Gold Standard Framework Award in two of the homes within the group. His hands-on approach to nursing, along with his knowledge and passion for care, has delivered many plaudits and national awards throughout his career.
Highly regarded by his peers, Mohammad has earned this respect for his high-quality nursing skills and approach to providing authentic, compassionate care and the relationships he develops with residents and their families. Mohammad is also a highly accomplished trainer, and the team and residents flourish as a result of the high standards and results that Mohammad achieves.
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