
I cannot recommend the staff more highly and a big thank you to the managerSami A(Son of Resident/Service User)

I've been extremely happy with the care, cleanliness and efficiency of Ashton LodgeWilliam D(Son of Resident/Service User)


I cannot recommend the staff more highly and a big thank you to the managerSami A(Son of Resident/Service User)

I've been extremely happy with the care, cleanliness and efficiency of Ashton LodgeWilliam D(Son of Resident/Service User)


Located in Sunbury-on-Thames, Ashton Lodge provides a safe, welcoming environment with high-quality facilities and professional care. Services include nursing, specialist dementia, palliative and respite care, all tailored through personalised plans reflecting each resident’s needs and preferences. The home promotes dignity and quality of life, working closely with families to deliver meaningful, compassionate care within a warm, supportive community.
Care Provided by Ashton Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 100 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees Subject to initial assessment
The price(s) shown are provided by the care home. Contact Ashton Lodge for full pricing details and T&Cs.
Contact Ashton Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Castle House Group
- Private Owned
Person in charge
- Mohammad(Fauzel)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1996
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (100)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Please report to reception on arrival.
Parking
- Parking is available on site.
Ashton Lodge Reviews (105)
Ashton Lodge has a Review Score of 9.6 (9.649) out of 10, based on 24 reviews in the last 2 years.
Over all time Ashton Lodge has 105 reviews.
All staff are very helpful and pleasant. The activity lady is very good with the residents. The manager is very helpful, I came to the Coronation, the food and entertainment were brilliant. A fun day, all the staff were amazing. Plus greeted with a smile when I arrived.
Since my dad came to the home, the staff and manager have been good to him, with love and kindness.
I find Ashton Lodge very homely and efficient staff. Always helpful and kind and meet my dad's needs. I always feel relaxed because they only ring me if my dad's health has declined (antibiotics, infections) and keeps me updated if needed. Very clean rooms and at dinner, breakfast and supper drinks regularly.
Mum moved into Ashton Lodge in July 2021. Initially, she was placed on the first floor, however, as the conditions did not suit her needs, she was transferred to the downstairs nursing unit in June 2022. The environment here was clean and pleasant with refurbished rooms and access to a lovely garden. The care and attention she received was outstanding from all staff, including those in non-caring roles. Nothing was too much trouble for the staff, and for us as visiting relatives, this really helped us to deal with the challenging behaviours Mum displayed at times. This level of care continued all the way through until Mum's passing. We will be eternally grateful to Ashton Lodge for their support to us as a family, and for looking after Mum so well. Thank you.
My friend, unfortunately, is suffering with dementia, he was admitted to hospital and discharged to a care home, his wife promised him he would never end up in a care home but she was unable to manage him at home. I have known the family for 50 years. His wife rang me to say he was in Ashton Lodge in Sunbury, would I go to see him? When I got there I could not believe my eyes, a welcoming receptionist and area, told me where to go, saw my friend and he was a different person. He was happy and smiled, the manager welcomed me, she had a wonderful, caring, happy staff under her, drop the Care it was 'Home'.
My mother has been at Ashton Lodge for nearly three years, and during the time she has been there has had her medical and emotional needs looked after to a high standard. As my mother's condition and abilities have deteriorated, the staff have adapted activities and her medical treatments to ensure she maintains a happy and comfortable life.
My wife has been a resident in Ashton Lodge care home, Sunbury on Thames. She has lived there for four years. During this period she has always been well cared and loved by the staff. she has remained stable and happy, the carers always look to improve her mobility and quality of life in the home the team are very professional and relate very well to the needs of my wife.
My mother was moved downstairs to the nursing unit in July and it's like she's moved to a new care home. The difference has been significantly positive. She came down no longer eating solids or walking, very withdrawn and agitated. She is now much calmer, content, eating solids again and by herself. She's had some physiotherapy and with the perseverance of the carers, she is taking some steps and is no longer hoisted. I am so pleased and grateful for her care, thank you.
Since April 22nd 2022, 5 months ago, I made the decision that my brother suffering with learning issues and Parkison's Disease, to research Care/Nursing Homes in the area of Sunbury on Thames. With my brother's consent, we selected Ashton Lodge Nursing Home where the clinical and care staff have been brilliant and full of understanding about his needs and assistance across many areas. My brother seems happy and safe there.
She had a very spacious room on the ground floor, we accessorized her room, home from home, to ensure her surroundings were familiar. My aunt always had the support of her family to ensure she received the best possible care over the 8 years she was there. Overall the care was good and if you had any concerns then they will try and resolve it. The care industry is extremely overstretched and is a very challenging role, but they did look after my dear aunt well and gave her the care she needed.
The food is very good. If you require something specific the chef will come and ask the resident. I would also like to thank the Dr, he is the most exceptional GP I have ever met. Not many GP's like him, he is an asset to the NHS. Thank you all.
My mother entered the home in January 2021 after a spell in hospital. It was her birthday a few days later and they gave her a lovely cake with her name on it and made her day special. I cannot praise the staff enough. Each and every one of them were so kind and attentive. They really felt more like friends. I would highly recommend Ashton Lodge to anyone looking for a home for their loved one. Thank you to all of you.
My mum who has dementia was sent to this home after being treated in the hospital for Covid. I found that it was sometimes impossible to get through to the home for updates on her recovery and on a couple of occasions when I did get through, they were talking about the wrong resident! Mum often looked unkempt and dirty when I visited and more often than not was wearing someone else's clothes (even though I had taken plenty of her own in with her). Mum's mental state deteriorated whilst in there as she was isolated too much and did not have enough interaction with anyone. On calls/visits to mum, she was always very tearful and unhappy. Physios were not called in quick enough which made her bed-bound. Thankfully mum is now back in the residential home where she was (minus a lot of her clothing) prior to her illness and is happy again, eating and drinking by herself (she wasn't when in Ashton), and being well cared for.
My mum has been a resident at Ashton Lodge for 3 years. I feel extremely comfortable with mum being there and I know she is cared for incredibly well. The staff really look out for mum and treat her with respect and dignity, and most of all do their utmost to help her feel comfortable and happy. After many years of suffering from dementia where mum was extremely unhappy and frustrated, she has her sense of humour back. Mum has smiled and laughed for the first time in years and for that I will always be so grateful to the staff and management at Ashton Lodge.
I find this home suitable for my requirements at present. The staff do their best despite staff shortages from time to time. They keep up residents morale even the most difficult residents suffering dementia. It is my opinion that most of the residents help one another whenever they can.
During 2020 the opportunity to visit has been very limited due to COVID 19 and the lockdown. However, on my previous numerous visits, I have found the home to be friendly, well run by the Home Manager and staff with good facilities.
Nice room into the gardens.
Cosy room.
Nice Carers.
I like the cakes I eat.
I'm very pleased with the standard of care that my grandmother has received. Staff are always friendly and attentive and always greet my family and me by name. Every effort is taken to make my Grandmother comfortable. I also feel that my feedback to the carers and nurses are valued and taken on board. Ashton Lodge has a lovely homely feel to it and I'm extremely grateful for al;l they've done for myself and family.
The staff are all exceptionally friendly and helpful. The rooms are pleasant. Slightly concerned that residents can wander into everyone's rooms. Overall acceptable.
We have visited this home on many occasions in the last four and a half years have always been welcomed and asked if we need a seat drink. My sister has been well looked after which has been comforting staff are amazing and kind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 01 Apr 2026
The Castle House Group is thrilled to announce the promotion of Mohammad Fauzel from Deputy Manager to Home Manager at Ashton Lodge. A valued member of the team since 2009,...
There are no upcoming events for Ashton Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashton Lodge.
Accreditations
There are no accreditations posted yet for Ashton Lodge.
Meet the Team (1)

Mohammad was promoted from deputy to Home Manager at Ashton Lodge in March 2026; a valued member of the team at Castle House since 2009, this well-deserved promotion came as a result of Mohammad's exceptional skills, dedication and compassion that have been demonstrated in his roles as Clinical Lead and Deputy Manager.
A qualified nurse, throughout his career within the group, Mohammad has set out to raise the bar in clinical excellence. He has been instrumental in achieving the Gold Standard Framework Award in two of the homes within the group. His hands-on approach to nursing, along with his knowledge and passion for care, has delivered many plaudits and national awards throughout his career.
Highly regarded by his peers, Mohammad has earned this respect for his high-quality nursing skills and approach to providing authentic, compassionate care and the relationships he develops with residents and their families. Mohammad is also a highly accomplished trainer, and the team and residents flourish as a result of the high standards and results that Mohammad achieves.
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