The Bernard Sunley Nursing and Dementia Care Home

The facilities are good and plenty of activities are arranged for those residents who wish for it and the patience of the staff is commendable. Thank you.

My father was discharged from hospital 10 weeks after a serious fall, which fractured 2 vertebrae in his neck. He was 95 years, frail and in a dangerous and delicate state as the neck was unstable, supported by collars. My father only spent 4 weeks at the home but was given such good care, friendship and support in a happy environment. He was bedbound but all his needs were attended to with respect. He was kept comfortable and he enjoyed the food and was eating well. Staff supported him and our family to the end.

My mother was diagnosed 25/07/2016 with cancer of an unknown primary, she was given less than a year to live and at that point had cancer in her lungs, liver, lymph nodes, adrenal glands, bones. She lived with myself and my family until the end of Septemeber when she began to have care needs which we could not provide, after a short stay in aWoking Hospice she was granted a place at Bernard Sunley. From the very beginning myself and my siblings felt a warmth from the staff at the home. My mum was a difficult patient to take on as although ill she didnt want to be in a home as she was only 63, the care staff and the nurses did their upmost to make her at ease and took all the nonsense she tried to give them. When it came to her end of life care they ensured she was treated with dignity and helped her pain releif as best they could even though they had little support from the pallative care team. They faced all this and still made mums death peaceful and helped us through the process too.

Thank you!

My mother spent the last six months of her life at this care home. Even as a 98-year-old with a level of dementia she was extremely reluctant to consider this an option. However, from the outset, she enjoyed being in a nursing environment realising how much of a relief it was to be properly cared for in a nice room with a view.

From my perspective, I found everyone in the home was genuinely caring and wanted to do everything to make Mum comfortable. She was encouraged to take part in many of the activities which she clearly enjoyed. Towards the end of her life, the level of palliative care was both sensitive and appropriate. The level of support both she and ourselves (family) was outstanding. As a result, she passed away peacefully with her family around her and with full support of the nursing staff.

The Home has a great welcoming atmosphere with excellent communication from the whole team.

In a time turmoil, my mum being suddenly discharged from hospital with palliative care. The staff were reassuring and offered positive advice and support. The whole team at Bernard Sunley were compassionate, friendly, supportive and reassuring. My mum was cared for with the utmost dignity and professionalism. Although only there for a few days I am sure that she felt at home in the comfortable and relaxed atmosphere with us by her side in her final days. My brother, husband a I were also given support and care by the whole team in mums final days. A huge Thank you.

My father was in the Bernard Sunley Home for a short time before he died. I was very impressed with both the knowledge and the caring attitude of all the staff. I have already told my son this is where I am going when my time comes!