The Bernard Sunley Nursing and Dementia Care Home

The care my mother received was excellent. The staff were always friendly and welcoming, keeping the family well informed. Every effort was made to make mother feel at home. The staff always treated her with dignity and great kindness.

A safe environment needed for dad, the Bernard Sunley provided that. Caring, compassionate staff, rooms light and spacious. Activities and entertainment to join in or watch. Varied menu, (although sometimes a bit spicy for dad) always a second choice to choose from though. A nice outdoor space with cover, and easily accessible to all. I especially liked the cafe, where we could go to have a drink, out of dads room. To be cared for is not cheap, wherever you go, but you can pay a lot of money for poor care, or a lot of money for good care. We definitely had the good care.

All of the staff treated my wife with dignity and compassion during her stay at Bernard Sunley. This care home I would recommend most highly.

Our father lived at Bernard Sunley 2010-2011 and our mother 2018-2019. The staff are shining examples of the level of care that all elderly and vulnerable adults ought to be able to receive. We were touched by the kind and respectful way our parents were treated. The staff cared for the whole person and handled the transition from residential to end-of-life care with kindness and expertise. The home is a wonderful community and we were impressed with the efforts that are made to help people continue to live a full and interesting life. We cannot thank the staff enough (nursing, support and admin) for their professionalism and willingness to 'go the extra mile'. We would also like to commend the staff for the care they gave to us as a family. They learnt our names and remembered family details. Nothing was ever too much trouble. My sisters and I are so grateful for Bernard Sunley and wish the community well in the future as they continue to do their valuable work.

With amazing care, support, understanding and outstanding medical care mum has now returned home and this has been made possible by all of the support provided by Bernard Sunley, not only to mum but to all of us as a family too.

The care and attention my husband has received from the Bernard Sunley team has been first class. I cannot fault any aspect of it and I am very impressed. My husband has improved in every way.

Visiting in the coffee shop was a treat. Children's toys to play with and what was great was all your outside space. Wonderful.

Everyone seemed happy in their work.

When my dad was put on palliative care, the staff were amazing. They were courteous and respectful at all times and showed both my dad and us relatives a great deal of compassion. I will always be thankful my Dad dies at Bernard Sunley and not in a hospital ward.

Communication with the staff and management has been excellent throughout the time my mother has been a resident. Any issues which have been addressed promptly and effectively. The staff are always happy to provide feedback on my mother's condition and have been very responsive to any requests I have made. The management team appear to be proactive, supportive and knowledgeable about their residents.

We feel that the professional, purposeful but happy atmosphere reflects the high quality of the management. An excellent home.

Due to frailty and gently increasing dementia, our Mum/mum in law has been living in Bernard Sunley for just under a year. The staff in the dementia wing where she lived have been wonderful, so patient and kind. They understand how dementia affects people and how this makes people behave totally out of character. Sadly Mum died in January. The staff are trained to give palliative care. Our Mum passed away in a warm comforting and supportive environment. We are so grateful to the team at Bernard Sunley. Brilliant professionals who genuinely care about their residence. Thank you so much. So proud of you all.

I am so grateful for the care and kindness my mother received from you in her last years. From the nurses to the carers and cleaning staff, there was compassion and understanding shown and I found all staff friendly and helpful.

I judge by how people behave, when mum died, the staff cried. Please don't change the way they behave.

I know Mum became very fond of the staff, with good reason, and I believe they were also fond of her, they certainly showed great fondness. All in all, their exceptional kindness and professionalism made Mum’s last weeks as good as it could have been. Thank you to all the staff.

My mother was a resident at Bernard Sunley Nursing, Residential and Dementia Care Home for over five years. Throughout she was treated with care and respect. Sadly, she recently died and the end of life care was exemplary. My sister and I were encouraged to stay and we received wonderful support. Our mother was never alone and was kept comfortable, relaxed and pain-free. The year before we received the same level of professional care when my father died there.

My mother is now walking, chatting and presenting as generally happy, valued and stimulated. I have a lot of time and confidence for the care and compassion the home gives.

The nursing care was second to none, and she was treated with a gentleness which allowed her to keep her dignity, even at the most difficult of times.

My father was a resident here until his passing. We could not have asked more from a nursing home, they all become part of our family too.

The staff always treat me with kindness and a smile, even though I am not a frequent visitor. Concerns about my Mum on this visit were treated sensitively as changes I had noticed are part of the progression of dementia. This was explained to me sensitively, but the nurse also made her own observations and health checks in my presence to confirm. A heartfelt thanks!