Buxton Lodge Care Home

53 Buxton Lane, Caterham CR3 5HL
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8.8 62 Reviews
  • Buxton Lodge Care Home, Caterham
Buxton Lodge Care Home, located in the heart of Caterham, offers a warm and welcoming environment for its residents.

The home provides exceptional residential and dementia care tailored to each individual's needs.

Surrounded by beautifully landscaped gardens, Buxton Lodge offers a tranquil setting where residents can enjoy outdoor activities and relaxation.

Inside, the home features comfortable and well-appointed rooms, each designed to ensure a high standard of living.

Buxton Lodge also boasts a wide range of facilities and services, including nutritious home-cooked meals, engaging social activities, and regular outings to local attractions. The home’s commitment to providing high-quality care is reflected in its warm, community-oriented approach, ensuring that every resident feels valued and respected.

Visitors to Buxton Lodge will find a home that not only prioritises excellent care but also fosters a sense of belonging and community, making it a wonderful choice for those seeking compassionate and professional care in Caterham.
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Care Provided by Buxton Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1539
  • Self-Funded Residential Dementia Care: from £1588
  • Self-Funded Nursing Care: from £1539
  • Self-Funded Nursing Dementia Care: from £1590
  • RESPITE Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Dementia Care: from £1590
  • RESPITE Self-Funded Nursing Care: from £1540
  • RESPITE Self-Funded Nursing Dementia Care: from £1590

Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.

These prices are only a guideline, please contact Buxton Lodge Care Home to find out the exact price for your requirements.

Contact Buxton Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Buxton Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Josette Leon (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 64+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Buxton Lodge is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.

Parking

  • Parking is available on-site for visitors.

Buxton Lodge Care Home Reviews (62)

8.8

Buxton Lodge Care Home has a Review Score of 8.8 (8.814) out of 10, based on 8 reviews in the last 2 years.
Over all time Buxton Lodge Care Home has 62 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Buxton Lodge Care Home
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Total of 62, showing 41-60
Review from J A (Sister of Resident) published on 5 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister was welcomed very sensitively when she arrived 5 years ago. She suffers from manic depression and now a degree of dementia, is bedbound nd largely peg-fed, but the staff handle all this with expertise and good humour - so that she is mainly happy, which is such a blessing. The activities offered
seem to me very good - but sadly my sister is hardly able to participate. She was undernourished and had bed sores on arrival, but the home have put these right.
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Review from N B (Wife of Resident) published on 30 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First of all - I would like to praise the staff they are all very helpful, caring and very kind.
The care and support are excellent. Food is good and caters to the need of the individual.
This care home is more like a very nice hotel.
Thank you to all the staff for their hard work and dedication
and care.
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Review from M S (Brother of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, care is very well managed. Staff are pleasant and most helpful. This can also be said for the maintenance man, and the office staff upstairs.
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Review from Jean M (Sister of Resident) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I thought my sister might not settle when she came to live at Buxton but she soon saw it as her 'home'. She always has good words to say about the staff being friendly and how they tease/pull her leg which she enjoys. Can't discuss food other than afternoon tea which is always looked forward to, especially
the cake. As my sister has no memory, she doesn't know what she had for dinner and is unaware that she chose it from a menu. Overall, the home is always sweet smelling (no odour) but occasionally I think her room is dusty. Both staff and management are friendly and have time to listen if we need to speak to them.
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Review from Jane L (Friend of Resident) published on 3 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My neighbour has MS and I visit her on a regular basis. She is very well cared for. The home is beautifully clean, and the staff are kind and caring. The recent fete was beautifully run with residents enjoying in their wheelchairs. Buxton Lodge is not a sad place - I left there feeling happy.
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Review from H S (Husband of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in the above care home since June 2014 she has been looked after very well indeed. She suffers from Parkinson's Disease and dementia and requires quite a lot of looking after as she is permanently bedridden and is not able to get out of bed at all. I am able to visit her at all times
and always made to feel welcome with a cup of tea and something to eat if needed it.
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Review from J O (Wife of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Buxton Lodge gave excellent care to my husband for eight months. Staff are very warm and caring and patient.
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Review from D M (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been in Buxton Lodge since October 2016 and it seems to be going from strength to strength.
The management team is visible, interested and caring and the many staff are friendly and helpful. My father has definitely prospered in this pleasant environment where he joins in all the activities
and eats well.
He seems very content and says the staff 'can't be faulted'.
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Review from Loretta S (Wife of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is very welcoming, extremely clean and comfortable. The residents are given individual attention and all the staff from the manager, nurses and carers plus the kitchen, housekeeping and maintenance staff treat the residents with compassion and respect. There is an abundance of varied activities
daily, superbly organised by the activities coordinator. I and my husband are extremely happy with his care.
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Review from Teresa C (Friend of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my friend often and find everything very pleasant and the staff are caring.
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Review from Melanie D (Daughter of Resident) published on 15 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother moved into Buxton Lodge just before Christmas, she has become happy, contented and feels safe and cared for. Even though she has dementia, the care she receives has helped her to be much more 'my mum' once more, laughing and joking. The building itself is well set out, making each area
accessible for most people but still safe and secure. The bedrooms and communal rooms are attractive and kept very clean. By far its biggest asset though is the hard-working staff, who carry out their duties with a genuine smile for the residents, relatives and their colleagues alike. There is quiet efficiency coupled with friendly affection from the cleaning staff through to the management, and everyone in between. Activities provided by a fantastic coordinator keep everyone stimulated and amused. I can safely say that 'care' is the perfect word in every sense - I need to reserve myself a room, and soon!
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Review from R H (Daughter of Resident) published on 24 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the home to be welcoming. Always clean, good food provided. Activities are provided for residents. If information is required it's given freely regarding patients health. Welcoming to visitors.
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Review from D T (Daughter of Resident) published on 11 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Buxton Lodge is wonderful. All the people are just so caring and attentive to the residents and families needs. From the chef who comes around and if the resident doesn't fancy what is on the menu will cook something specially. The linen is washed, ironed and nicely folded- never lost! Tea served on
a tray with teapot, milk jug etc. Carers constantly chatting to the residents and popping in to ensure they have company. The home is comfortably warm, appropriate activities in the lounge with welcoming recliners for those that prefer them. Mum is encouraged to go to the lounge when she feels up to it. Sherry before lunch is always well received. There is not enough room to write more!!
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Review from H J (Wife of Resident) published on 11 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is friendly and comfortable but would always do with more staff.
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Review from ZT (Granddaughter of Resident) published on 3 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, friendly but professional staff, very kind.
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Review from Cyril R (Friend of Resident) published on 25 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever we visit nothing is ever too much trouble and we are always made most welcome. Always a happy atmosphere even when a resident is having an obvious 'bad day'. Their patience seems to know no bounds, whatever is thrown at the staff, always calm and helpful. Everywhere is very clean and well presented
and there is never any smell. Fabulous!!
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Review from VJI (Daughter of Resident) published on 17 October 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
A super home, friendly, good food, well run, easy to be in, any niggles are promptly resolved and attended to, good communication with staff and local doctors. My mother enjoys it very much is very well cared for, a great relief and a refuge. The food has improved even more than before. It has been
consistently like this from when we arrived and felt cosy and genuinely caring from the beginning. It takes considerable stress away whilst I get on with everything else needed.
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Review from E T (Niece of Resident) published on 3 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with Buxton Lodge and the care they gave to my Aunt during her 5-week respite. She stayed following an emergency respite required to help her get back to health and I was impressed with their care and concern for my Aunt and all their residents. My Aunt felt very well looked after, happy
and secure in the environment they provided.
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Review from Jane W (Daughter of Resident) published on 14 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum could not be in a better place. The staff are friendly and caring. The food is excellent. I can rest safe in the knowledge that my lovely Mum is safe and is being well looked after by people who care.
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Review from Marilyn S (Daughter of Resident) assisted by family/friend published on 14 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We attended the fete and most of the residents were outside. There was musical entertainment from 40's, 50's, 60's which was great for the residents, especially for those with dementia. Staff went round with sun cream making sure everyone was okay. It was a lovely afternoon.
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Current Review Score: 8.8 (8.814)

Overview of Review Score

The Review Score of 8.8 (8.814) out of 10 for Buxton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.419 for Buxton Lodge Care Home is calculated as follows: ( (52 Excellents x 5) + (31 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 93 Ratings = 4.419
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.395 Points relating to the number of positive Reviews for Buxton Lodge Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 7 Positive Reviews ÷ 8.8 = 0.795
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jun 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Josette Leon

Job Title: Home Manager Joined: 2026

Josette Leon is the Home Manager at Buxton Lodge and brings valuable experience from previously managing care homes within the sector. She is committed to delivering high-quality, person-centred care and creating a safe, welcoming environment where residents feel respected, supported, and truly at home.


Josette believes strongly in leading by example and fostering a positive, collaborative culture among her team, ensuring staff feel supported and empowered to provide the best possible care. Her focus is on building strong relationships with residents, families, and professionals, and on maintaining high standards of care, dignity, and well-being throughout the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Buxton Lodge Care Home to verify any information. View our terms and conditions. Buxton Lodge Care Home has an Enhanced Service - more info.