Many interests and activities are organised and well-thought-out to suit people of differing mobility and tastes. There is an in-house activities room and trips to places of interest.
For more information about life in the home, please visit their Facebook page: search 'Cardinal Healthcare'.
Pricing is subject to an assessment of care needs and the room chosen. Please contact for more information.
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Dene Place Care Home has a Review Score of 9.5 (9.480) out of 10, based on 8 reviews in the last 2 years.
Over all time Dene Place Care Home has 50 reviews.
Our new manager has made a much needed difference to Dene Place - the manager works hard and encourages the staff to work as a team - the chef does his best but I imagine on a low budget, also the activities coordinator does her best with activities, but again the budget is low. The receptionist is kind, helpful and excellent.
Thank you for your review of Dene Place Care Home. We are pleased to hear about your positive experience with the home and appreciate your comments regarding the food and activities situation. We will share your comments with the home's manager. The Bupa Customer Care Team.
This lovely house was my mother's home from home for 18 months. The staff were friendly, caring and really dedicated to looking after all the elderly residents. You couldn't ask for a better team. This may not be the smartest home but the grounds and atmosphere make it a lovely comfortable place to be.
Thank you for your review of Dene Place Care Home. We are pleased to hear that you and your mother have had a positive experience at the home and appreciate your comments regarding the friendliness and dedication of the staff. We will share your comments with the home's manager. The Bupa Customer Care Team
My husband was a resident of Dene Place for 7 months. The staff were kind and respectful to him, he felt safe and cared for in his environment, they encouraged activities and gave him space and time to make his own decisions. He could go on an outing with a carer if he so wished and there was musical entertainment to listen to.
Thank you for your review of Dene Place Care Home, we are pleased to hear that your husband was well cared for here. We appreciate your comments on the staff and glad they were able to support him during his time at the home. We will share your comments with the care home's manager. The Bupa Customer Care Team.
I think it's a very pleasant place.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager
The weekly cost for a resident is exorbitant. Whilst I appreciate running costs are high - the quality of staff is paramount. They deserve much higher salaries.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service
My father has been at this nursing home since October 2016 and overall I am extremely happy with the service of care he is given. The staff are friendly and treat him with respect and kindness. The food is good and plentiful.
Thank you for your kind review, we really appreciate it. I am so pleased that you are happy with the care your Father is receiving at Dene Place, and that you would recommend this home to others. The Bupa Customer Care Team.
My mother has been a contented resident of this home for several years. The permanent staff treat her with great patience and kindness and it is a pity that the home is so reliant on agency staff who do not have time to become familiar with her likes and dislikes.
Thank you for your feedback, we really appreciate it. I am so pleased that you are happy with the permanent staff at dene Place, and the care your Mother is receiving. As for the agency staff, Bupa is currently trying to resolve this issue. I will pass on your comments to the home's manager. The Bupa Customer Care Team.
We are generally pleased. The only unfortunate occurrence has been my wife's hearing aid disappearance which now seems to have been corrected. Nothing bad otherwise.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home. The Bupa Customer Care Team.
There has been a noticeable decline in management over the last 2 years which now seems to be improving with corrective action appearing to be taken. The constant turnover of staff has also not been helpful. Previously, there was always a full-time nurse (acting matron) which gave good continuity of medical care. This is now no longer the case and is a sauce of concern to the family. Overall, the individual care staff are kind and caring.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
My father is very comfortable and very well looked after. All the family have the highest praise for all the staff - especially the nursing and caring staff who have the hands-on contact with the residents. Whenever the family visit, we notice the friendliness and genuine warmth of everyone.
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