
The management and staff have been absolutely brilliant during the pandemicSarah(Daughter of Resident/Service User)

he enjoys the lighthearted interaction with staffGez P(Son of Resident/Service User)


The management and staff have been absolutely brilliant during the pandemicSarah(Daughter of Resident/Service User)

he enjoys the lighthearted interaction with staffGez P(Son of Resident/Service User)


Downsvale Nursing Home offers nursing and residential care to the elderly generally over 65 years of age. The home offers a personalised care service in a tastefully converted facility set within beautiful grounds with views to the famous Box Hill. Professionals offer compassionate care in a happy family atmosphere. The home offers a friendly and comfortable atmosphere.
* 24hr Qualified Nursing Care
* Respite, Nursing, Residential Dementia and End of Life Care
*...
Care Provided by Downsvale Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, or any over-the-counter medications
medications that a GP wouldn’t typically prescribe, such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
An agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Downsvale Nursing Home for full pricing details and T&Cs.
Contact Downsvale Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Monarch KM Ltd
- Private Owned
Person in charge
- Deepa Chhapwale(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (1)
Visiting
- 9am-5pm all days later if prior appointment is made by ringing the nurse in charge
Parking
- Sufficient on-site parking.
Downsvale Nursing Home Reviews (90)
Downsvale Nursing Home has a Review Score of 9.7 (9.654) out of 10, based on 18 reviews in the last 2 years.
Over all time Downsvale Nursing Home has 90 reviews.
I was really worried about my husband going into Downsvale as I have a very bad experience when he went into another care home for 4 days and his care was very poor there. When my husband went into Downsvale, he was at the end of his life and confined to bed. The care he received was excellent. Nothing was too much trouble. He was there for 10 days and the staff made his as comfortable as possible. He was treated with respect and dignity until the very end.
Many thanks for your kind review.
We were made very welcome when we came to visit the home for mum. The room she was given was light and had a beautiful view over Boxhill. Mum had cancer and was in the final few weeks of her life complicated by a severe stroke. This meant she couldn't take part in any activities but the staff still came and spoke to her and to us and offered us drinks etc. The staff took special care of mum in her last two weeks of her life. We were allowed to visit whenever we wanted. Her room was warm and comfortable. We would definitely recommend this home to someone in a similar situation.
On arrival, on 11/11/2016, I was warmly greeted by both management and caring staff. The room, though on the small side, is clean and adequate for my requirements. I am a vegetarian and the staff have provided me with a varied and interesting diet. The staff are very helpful and are quite happy to do, among other things, personal shopping. I have been made to feel welcome here and always feel relaxed and comfortable.
My Husband was admitted to Downsvale Nursing Home in April 2014. He has Huntington's Disease, a serious neurological disease for which there is presently no cure. Downsvale has such a warm, friendly and caring atmosphere, I knew my husband would settle there. When I realised that the time had come that I could no longer give the care that my husband needed, I cannot pretend it was an easy decision for me to make. However, with the professionalism and caring of the Downsvale staff my husband was able to settle in and I could see that he was receiving the much needed nursing care that I could not give. I cannot express enough how the continuing support from Downsvale has helped not only myself and family to come to terms with this dreadful disease but has also given my husband warmth and caring in providing the nursing skills required to make him feel comfortable and secure. I cannot express my gratitude enough. Thank you.
We couldn't have found a better nursing home. The management and senior nursing care was on the ball straight away. The day to day care and nursing was first class and the staff were all so warm and welcoming. We have nothing but praise for their dedication, towards a very poorly and difficult patient. A bonus was the noticeable lack of the smell of urine.
Many thanks Ms Lamplugh for your kind comments.
The senior staff can be relied on for these details, more than the junior ones. I am not making a racist remark, but it's bit difficult to understand what the foreign staff are saying. There are good recreational times in the lounge, well run by the staff concerned.
Thanks for your candid review. We have looked into these matters and can report that we have addressed the matters raised by yourself e.g. re the commode cleaning during our recent staff meeting. Some of the staff are new from overseas and I can understand that it would be a bit of a problem...
Very good residential service. Services backed up very well. Food very good, cared for and secure.
Many of care homes in the area are very good but rather imposing, with wood panelled halls and cloth napkins on the table. This was not my mum! The surroundings at Downsvale suited mum much more. It is very homely, relaxed and welcoming.
The staff are fantastic and really helped mum to settle in quickly and worked hard to help her regain some of her ability to walk (albeit with help). They soon got the measure of her humour and she started to feel at home.
Sadly, mum became ill in March and having already agreed with her doctor that she wanted no intervention, the staff and her doctor managed her condition extremely well. Mum was comfortable, pain free and I was able to be with her right to the end. I am hugely grateful.
Thanks Gail, for the kind review!
I am so happy to be in Downsvale, I feel safe and secure and so well looked after. The staff are so very caring and friendly. My family are close by and are able to call in whenever they can. I cannot be in a happier place for my last days.
My mother moved into Downscale at short notice when she needed 24 hour care. We had heard good reports about the home from friends who had had relatives staying there. She died there at the end of November, six weeks later.
We found the family, warm and informal atmosphere of Downsvale very reassuring. The staff were always approachable, treating our mother with kindness and respect. The owner, with his family, was very 'hands on' and interested in the residents as individuals. The building is neither smart nor beautifully furnished, but we could not fault the treatment she received. The staff liaised with her GP practice and the local hospice and kept us informed at all times.
Thank you again Downsvale.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Downsvale Nursing Home.
There are no upcoming events for Downsvale Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Downsvale Nursing Home.
Meet the Team (1)

Deepa is a qualified Health Psychologist (Univ of Surrey) and is the Registered Manager at Downsvale Nursing Home since 2018. She deals will operational aspects of the business including the resident’s person-centred care, staff management and development and day-to-day running of the Nursing home. She is passionate about the well-being of her residents and is actively involved in implementing various technology-based platforms geared towards improving the well-being of her residents. Downsvale has a ‘Good’ CQC rating in all 5 domains and a 5 Star Food Hygiene rating. The home enjoys a strong local reputation of which Deepa is fiercely protective.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downsvale Nursing Home to verify any information. View our terms and conditions. Downsvale Nursing Home has an Enhanced Service -more info.