
The management and staff have been absolutely brilliant during the pandemicSarah(Daughter of Resident/Service User)

he enjoys the lighthearted interaction with staffGez P(Son of Resident/Service User)


The management and staff have been absolutely brilliant during the pandemicSarah(Daughter of Resident/Service User)

he enjoys the lighthearted interaction with staffGez P(Son of Resident/Service User)


Downsvale Nursing Home offers nursing and residential care to the elderly generally over 65 years of age. The home offers a personalised care service in a tastefully converted facility set within beautiful grounds with views to the famous Box Hill. Professionals offer compassionate care in a happy family atmosphere. The home offers a friendly and comfortable atmosphere.
* 24hr Qualified Nursing Care
* Respite, Nursing, Residential Dementia and End of Life Care
*...
Care Provided by Downsvale Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, or any over-the-counter medications
medications that a GP wouldn’t typically prescribe, such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
An agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Downsvale Nursing Home for full pricing details and T&Cs.
Contact Downsvale Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Monarch KM Ltd
- Private Owned
Person in charge
- Deepa Chhapwale(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (1)
Visiting
- 9am-5pm all days later if prior appointment is made by ringing the nurse in charge
Parking
- Sufficient on-site parking.
Downsvale Nursing Home Reviews (90)
Downsvale Nursing Home has a Review Score of 9.7 (9.654) out of 10, based on 18 reviews in the last 2 years.
Over all time Downsvale Nursing Home has 90 reviews.
This home is well run by friendly staff who are very efficient. It is always clean and tidy, and the meals seem appetising. Residents are treated with respect and co-operation. I have no complaints.
Excellent care home. Management and all staff went far beyond the call of duty. My husband died peacefully after having a very tough time in the hospital due to the care given to him.
The manager has organised some FaceTime calls to my wife and it was so uplifting to see my wife looking content and recognising it was me. It is such a comfort to know my wife is receiving first-class nursing care and is a happy resident in Downsvale.
My father, now aged 87 years and wheelchair-bound, has been a resident at Downsvale Nursing Home since 2014. He has a nice room looking across the extensive gardens towards Boxhill and there is a shared lounge for socialising with the other residents. The accommodation and the facilities are a bit dated, and tight on space but they have well-advanced plans to greatly extend and improve the building which is located in a very pleasant environment at the foot of Boxhill. He has received great care and attention from the staff who are very friendly and professional. I think it's fair to say he enjoys the lighthearted interaction with staff he has there and great food with plenty of snacks and cups of tea in between! There is a well organised weekly programme of activities which sometimes includes visiting professional entertainers and even occasional trips out. Overall we are very happy to recommend Downsvale Nursing Home.
Nothing seems to be too much trouble and they are interested in respectful care for their residents.
The summer garden fete was really good too. The rooms are clean and the food gets eaten.
Thank you for your kind review! Much appreciated.
We were fortunate that our uncle was able to spend the last few weeks of his life at Downsvale Nursing Home, despite not living in the area. We were always greeted by the same friendly staff who all got to know our uncle and were able to give us any information we required about the things he had done each day. We knew when we first saw Downsvale that this would be a homely place and all of the staff were very caring and interested in him. Thank you Downsvale.
My mother moved to Downsvale Nursing Home at 'end of life'. She was treated kindly by the staff, whom I found to be attentive and generally knowledgeable about my mother's care and needs, e.g. feedback from a recent visit by the doctor. Staff were visible, it was always easy to find a member of staff if I had a question. If they didn't know the answer, they would find out and phone me.
Downsvale was the third Care/Nursing Home in which my mother was a resident over the past seven years. My only regret is that I didn't mover her to Downsvale sooner because the care she received was excellent.
My mother can be, lets say 'challenging' at times and the staff at Downsvale are extremely patient with her and are sympathetic with her needs. The accommodation has a homely feel and the owners are spending money in updating all areas of the home by updating lighting and decorating throughout. These will be done over a couple of years to minimise the disturbance to the day to day running of the home. The residents all appear happy and appreciate the activities that are laid on and praise the staff for their kindness.
Rooms could be updated but the care is very good my mother-in-law seems to be settling in okay although a bit restless at first but staff were excellent at looking after her.
This is the first time a relative has been in a care home. My nan has taken time to settled but now she has been diagnosed with dementia she has been more settled with medication. When I visit she is very happy and looks very fresh and well looked after. Many thanks for taking good care of her.
Rooms could use a lick of paint, but that's insignificant compared to the quality of care, which is fantastic.
A small, friendly home with a homely feel. The staff are very friendly to both visitors and residents. The food all seems to be home catered and nutritious. The rooms vary in size but I am happy with my fathers' larger sunny room. There are a variety of engaging activities on offer.
Thank you for all the support he receives.
A good range of activities carried out with residents and visitors encouraged to join in.
Good GP visits every week and reviews for all patients.
Seems like a good place. The staff are quite friendly. There are quite a few activities for the residents. Possibly a little short of space.
Our friend had the best care he possibly could have at Downsvale. He was clean, well fed, comfortable, pain-free, warm and tidy. All staff were kind, caring, happy to our friend and us. It was an easy process getting him into the home, a speedy transfer from hospital to home. Homes are not cheap but I see why now after first-hand experience.
Downsvale has a lovely homely atmosphere. My mum stayed here for 7 months and was very happy here. The staff were really kind and caring and her room was quiet and like a home from home.
Nearly all the rooms have fabulous views of Boxhill and the large back gardens.
I cannot fault the care and support the staff at Downsvale Nursing Home gave my father and also his family and visitors. They are genuinely very caring people who obviously have a passion for the work they do.
I would not hesitate to recommend this nursing home.
We would recommend Downsvale to anyone looking for a nursing home for themselves or a relative. The care and compassion shown to our family member and the family were fantastic. Dad was treated with dignity during his stay. We could not have asked for more. The entire staff were exceptional. Thank you all.
I was always given a cup of tea when I arrived and also afternoon tea and the chocolate eclairs are "out of this world".
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Downsvale Nursing Home.
There are no upcoming events for Downsvale Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Downsvale Nursing Home.
Meet the Team (1)

Deepa is a qualified Health Psychologist (Univ of Surrey) and is the Registered Manager at Downsvale Nursing Home since 2018. She deals will operational aspects of the business including the resident’s person-centred care, staff management and development and day-to-day running of the Nursing home. She is passionate about the well-being of her residents and is actively involved in implementing various technology-based platforms geared towards improving the well-being of her residents. Downsvale has a ‘Good’ CQC rating in all 5 domains and a 5 Star Food Hygiene rating. The home enjoys a strong local reputation of which Deepa is fiercely protective.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downsvale Nursing Home to verify any information. View our terms and conditions. Downsvale Nursing Home has an Enhanced Service -more info.