Downsvale Nursing Home

It has been a humbling experience to see the deep love that is given in the care of our relative. We always feel welcome the care provided is adjusted to suit the condition of the day and we feel very informed. Thank you for providing such a loving and caring environment.

Excellent staff. My wife had a very enjoyable 2 weeks of respite care and is happy to return again soon.

Managment and staff have been friendly, caring and supportive to mum and I. Her care has been targeted to meet her needs and I have been given regular updates when I visit and when I phone and I have been notified of any health issues arising. She seems settled and happy and enjoys lots of activities. I don't feel bad about leaving her as I know she is being well cared for.

I have been visiting my friend at Dowensvale Nursing Home for about 14 years. I have viewed many positive changes since the current Director/Manager took over the home. The building has been decorated, and a decking built outside for warmer days. The building is secure and there are a variety of activities for residents. Staff are friendly and welcoming and treat resident with care had respect. During the time that my friend was considered to be 'end of life' the staff were so considerate and kind which helped to alleviate some of the difficulties around their time - especially the Deputy Manager.

My mother was looked after here. Even if I arrived unannounced she looked well-groomed and very comfortable. Everywhere was immaculate and all the staff were very pleasant and attentive. Management were highly efficient and always took time to explain any changes. We are very fortunate to have mum looked after here.

I can only say how my sister-in-law was cared for, and it was excellent and the staff were very caring.

Really outstanding support. I can’t thank the Downsvale team enough for their compassion, care, support and professionalism. When you’re going through difficult caring choices to have people who help and understand your needs and those of your loved ones is priceless. Such great people. Thank you!

My mother has been at Downsvale since 2020. We are very happy with the care she has received, and the staff are so loving and kind. My mum looks so well and is always so happy and content. Her favourite activities are the singers that come in to entertain her. She's taught all the staff her favourite songs, and they sing them with her every day.

Donwsvale Nursing Home has looked after my relative for the past five years. He is very happy there and the staff all treat him with the utmost respect and dignity. I chose Downsvale as there is always a happy atmosphere in the home, and the staff are all excellent.

The home has a warm and inviting atmosphere. All the team, whether nursing, support or housekeeping were polite and caring when looking after my father in the short time he was with them. They were keen to make him feel this was his home and help him settle in.

My mum has been here for 3.5 years. The staff are all really caring and work really hard to take care of all the residents. They are a great team and it is lovely to see the same friendly faces when I visit my mum which gives her continuity of care.

We are delighted with the environment Downsvale provided for Mum in her final months. All the staff, without exception, were caring, polite, interested and welcoming, both to her and her visiting family. We couldn't have been more satisfied with the overall atmosphere and standard of care provided at Downsvale. It really did feel like home.

My brother was admitted quickly for palliative care after an assessment. He was in considerable pain and therefore making him comfortable was important to us. The staff and management were very good at caring and support. My brother was only in the home for twelve days before he died however he was very well looked after during this period.

We have no problems with my mother's care. Downsvale Nursing Home and all the staff are doing a wonderful job. They are doing an excellent job. Keep up the good work, from my family.

My stepfather was admitted into Downsvale Nursing Home after being diagnosed with lung cancer. In my view, he was well cared for by the staff and spent his final four weeks in comfort. The staff were very patient and caring. Even the two 'builders' (maintenance men) were so very kind to him.

My father moved into the nursing home last month. The carers are kind and caring to my dad and are always helpful and friendly. he is well cared for, I only wish all homes were this way. My family and I are so relieved he is here and is being looked after.

Friendly, attentive staff that go out of their way to make relatives welcome and most importantly the care and well being of my mum.

The new management seems brilliant.

The care provided to my mother at Downsvale is outstanding. The staff are kind, friendly and attentive. The home is a happy place and our family is grateful for all the care my mother receives.

I am warm, comfortable and well-fed. The carers are friendly, kind and good at their work. By choice I would, if possible, prefer not to be in a home but I would recommend Downsvale.