
The management and staff have been absolutely brilliant during the pandemicSarah(Daughter of Resident/Service User)

he enjoys the lighthearted interaction with staffGez P(Son of Resident/Service User)


The management and staff have been absolutely brilliant during the pandemicSarah(Daughter of Resident/Service User)

he enjoys the lighthearted interaction with staffGez P(Son of Resident/Service User)


Downsvale Nursing Home offers nursing and residential care to the elderly generally over 65 years of age. The home offers a personalised care service in a tastefully converted facility set within beautiful grounds with views to the famous Box Hill. Professionals offer compassionate care in a happy family atmosphere. The home offers a friendly and comfortable atmosphere.
* 24hr Qualified Nursing Care
* Respite, Nursing, Residential Dementia and End of Life Care
*...
Care Provided by Downsvale Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, or any over-the-counter medications
medications that a GP wouldn’t typically prescribe, such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
An agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Downsvale Nursing Home for full pricing details and T&Cs.
Contact Downsvale Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Monarch KM Ltd
- Private Owned
Person in charge
- Deepa Chhapwale(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (1)
Visiting
- 9am-5pm all days later if prior appointment is made by ringing the nurse in charge
Parking
- Sufficient on-site parking.
Downsvale Nursing Home Reviews (90)
Downsvale Nursing Home has a Review Score of 9.7 (9.654) out of 10, based on 18 reviews in the last 2 years.
Over all time Downsvale Nursing Home has 90 reviews.
I have been visiting my friend at Dowensvale Nursing Home for about 14 years. I have viewed many positive changes since the current Director/Manager took over the home. The building has been decorated, and a decking built outside for warmer days. The building is secure and there are a variety of activities for residents. Staff are friendly and welcoming and treat resident with care had respect. During the time that my friend was considered to be 'end of life' the staff were so considerate and kind which helped to alleviate some of the difficulties around their time - especially the Deputy Manager.
My mother was looked after here. Even if I arrived unannounced she looked well-groomed and very comfortable. Everywhere was immaculate and all the staff were very pleasant and attentive. Management were highly efficient and always took time to explain any changes. We are very fortunate to have mum looked after here.
I can only say how my sister-in-law was cared for, and it was excellent and the staff were very caring.
Thank you for your excellent review. It's much appreciated!
Really outstanding support. I can’t thank the Downsvale team enough for their compassion, care, support and professionalism. When you’re going through difficult caring choices to have people who help and understand your needs and those of your loved ones is priceless. Such great people. Thank you!
My mother has been at Downsvale since 2020. We are very happy with the care she has received, and the staff are so loving and kind. My mum looks so well and is always so happy and content. Her favourite activities are the singers that come in to entertain her. She's taught all the staff her favourite songs, and they sing them with her every day.
Donwsvale Nursing Home has looked after my relative for the past five years. He is very happy there and the staff all treat him with the utmost respect and dignity. I chose Downsvale as there is always a happy atmosphere in the home, and the staff are all excellent.
The home has a warm and inviting atmosphere. All the team, whether nursing, support or housekeeping were polite and caring when looking after my father in the short time he was with them. They were keen to make him feel this was his home and help him settle in.
I am extremely happy with the care my husband receives. Downsvale is a caring home with brilliant staff and management.
My mum has been here for 3.5 years. The staff are all really caring and work really hard to take care of all the residents. They are a great team and it is lovely to see the same friendly faces when I visit my mum which gives her continuity of care.
We are delighted with the environment Downsvale provided for Mum in her final months. All the staff, without exception, were caring, polite, interested and welcoming, both to her and her visiting family. We couldn't have been more satisfied with the overall atmosphere and standard of care provided at Downsvale. It really did feel like home.
My brother was admitted quickly for palliative care after an assessment. He was in considerable pain and therefore making him comfortable was important to us. The staff and management were very good at caring and support. My brother was only in the home for twelve days before he died however he was very well looked after during this period.
We have no problems with my mother's care. Downsvale Nursing Home and all the staff are doing a wonderful job. They are doing an excellent job. Keep up the good work, from my family.
My stepfather was admitted into Downsvale Nursing Home after being diagnosed with lung cancer. In my view, he was well cared for by the staff and spent his final four weeks in comfort. The staff were very patient and caring. Even the two 'builders' (maintenance men) were so very kind to him.
My father moved into the nursing home last month. The carers are kind and caring to my dad and are always helpful and friendly. he is well cared for, I only wish all homes were this way. My family and I are so relieved he is here and is being looked after.
Friendly, attentive staff that go out of their way to make relatives welcome and most importantly the care and well being of my mum.
The new management seems brilliant.
The care provided to my mother at Downsvale is outstanding. The staff are kind, friendly and attentive. The home is a happy place and our family is grateful for all the care my mother receives.
I am warm, comfortable and well-fed. The carers are friendly, kind and good at their work. By choice I would, if possible, prefer not to be in a home but I would recommend Downsvale.
My mother was a resident for four years until she passed away. As a family, we feel so lucky to have found Downsvale Nursing Home. The staff are brilliant, they took such care and looked after my mother so very well. When she arrived at Downsvale, after being in the hospital, she wasn't in a good way but with their wonderful care she gradually improved for a while. We can never thank Downsvale Nursing Home and their very wonderful and caring staff.
When we were searching for a care home for our mother, our number one choice was Downsvale, as we had previously experienced the care given there through an aunt and family friend. Mum was a resident for less than three months but during that period the kindness, care, attention and professionalism shown to her by all the staff were outstanding and as her health deteriorated the staff provided warmth, understanding and support to my sisters and me that helped in our eventual loss of her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Downsvale Nursing Home.
There are no upcoming events for Downsvale Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Downsvale Nursing Home.
Meet the Team (1)

Deepa is a qualified Health Psychologist (Univ of Surrey) and is the Registered Manager at Downsvale Nursing Home since 2018. She deals will operational aspects of the business including the resident’s person-centred care, staff management and development and day-to-day running of the Nursing home. She is passionate about the well-being of her residents and is actively involved in implementing various technology-based platforms geared towards improving the well-being of her residents. Downsvale has a ‘Good’ CQC rating in all 5 domains and a 5 Star Food Hygiene rating. The home enjoys a strong local reputation of which Deepa is fiercely protective.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downsvale Nursing Home to verify any information. View our terms and conditions. Downsvale Nursing Home has an Enhanced Service -more info.