Emberbrook Care Home

16 Raphael Drive, Thames Ditton KT7 0BL
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9.9 104 Reviews
  • Emberbrook Care Home, Thames Ditton
Emberbrook Care Home provides residential, nursing, dementia and palliative care in Thames Ditton. The home is surrounded by lovely gardens where they regularly enjoy afternoon tea and hold summer activities like garden parties and barbecues. In the centre of Thame Ditton village, Emberbrook, is close to shops, public transport and only a 2-minute walk from Giggs Hill Green.

The home provides permanent and short stay or respite care and the team, along with the family, will develop a personalised care plan that will include everything from hobbies, exercise and dietary preferences, to any health issues.

Whether you like spending time with others or prefer a little quiet time on your own, the home has plenty of space in which to while away an hour or so. The activities programme means that you can socialise, exercise, relax, create or simply tune into your favourite TV show. Visitors are also welcome at any time. The home also has many quiet lounges where you can get lost in a book and enjoy some time to yourself.

Home cooked meals using fresh produce are served in the home’s restaurant-style dining rooms where residents can enjoy the company of others at meal time. They try to make dining special for everyone and encourage residents to share stories about their lives and experiences in a fun relaxed setting.
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Care Provided by Emberbrook Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1750 – £1750
  • Self-Funded Residential Dementia Care: £1850 – £1850
  • Self-Funded Nursing Care: £1750 – £1750
  • Self-Funded Nursing Dementia Care: £1850 – £1850
  • RESPITE Self-Funded Residential Care: £1925 – £1925
  • RESPITE Self-Funded Residential Dementia Care: £2035 – £2035
  • RESPITE Self-Funded Nursing Care: £1925 – £1925
  • RESPITE Self-Funded Nursing Dementia Care: £2035 – £2035

Fees are subject to assessment of individual needs and dependencies.

These prices are only a guideline, please contact Emberbrook Care Home to find out the exact price for your requirements.

Contact Emberbrook Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Emberbrook Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rosanna O'Mara (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (3)

Parking

  • Parking on site

Emberbrook Care Home Reviews (104)

9.9

Emberbrook Care Home has a Review Score of 9.9 (9.908) out of 10, based on 18 reviews in the last 2 years.
Over all time Emberbrook Care Home has 104 reviews.

Overall Experience
  • 85
  • 19
  • 0
  • 0
  • 0
Date Published
  • 104
  • 7
  • 12
  • 18
  • 86
Reviewer Connection to Emberbrook Care Home
  • 37
  • 19
  • 8
  • 7
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 104, showing 101-104
Review from B W (Son of Resident) published on 1 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent nursing home, from a 6 month life expectancy, my mum has survived 3 years due to the care at Emberbrook. Mum has CBD which is terminal.
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Review from Cathy Y (Resident) published on 26 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came for respite care and decided to stay. I have a light airy room which is decorated exactly to my taste. I have high nursing needs which are met expertly by kind, caring professional staff. There are varied and interesting activities throughout the week. In one sentence- the care home has given
me my life back.
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Review from R C (Son-in-law of Resident) published on 16 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law spent three weeks in Emberbrook, after breaking her left arm just below the 'ball and socket' of her shoulder.
Emberbrook were excellent in finding space for my mother-in-law at very short notice.


She, and her family, have been extremely impressed with the quality of care dispensed

over this period. The gentleness, professional care and attention has made my mother-in-law's stay a real pleasure, at a very difficult and painful time in her life. The staff have been friendly, welcoming and cheerful at all times.
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Review from S T (Relative of Resident) published on 13 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following a period of enforced hospitalisation that lasted several weeks due to a significant stroke, our relative returned to Emberbrook Care Home in November. The standard of comprehensive and holistic care that our relative receives whilst at Emberbrook Care Home is substantially superior to that
which they received whilst in other care. The family were deeply relieved and thankful to know that our family member had been re-accepted into the George Tickner Wing and upon arrival back, immediately attended to by several members of staff in order to ensure that their personal dignity, welfare, hygiene and basic health care/nursing needs were met with a combined element of compassion and immediacy. As a family we have always been and remain deeply appreciative of all the staff members continuing input, hard work, dedication, compassion and understanding.
Reply from Stuart King, General Manager at Emberbrook Care HomeAll of us here at Emberbrook were delighted to have met you and thank you for the wonderful feedback, much appreciated. I will of course pass all your comments back to the team who will be very pleased to hear your news. Kind regards
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Current Review Score: 9.9 (9.908)

Overview of Review Score

The Review Score of 9.9 (9.908) out of 10 for Emberbrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Emberbrook Care Home is calculated as follows: ( (207 Excellents x 5) + (9 Goods x 4) ) ÷ 216 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Emberbrook Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Rosanna

Rosanna O'Mara

Job Title: Home Manager

With 25 years of experience as a Care Home Manager, I’ve developed a deep understanding of how to support and uplift residents, families, and staff. At Emberbrook, I’ve worked closely with our dedicated team to create a caring, supportive environment where everyone feels valued. Seeing the smiles on our residents’ faces is the most rewarding part of my role, and I’m committed to bringing that joy into our home every day for as long as I can.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Emberbrook Care Home to verify any information. View our terms and conditions. Emberbrook Care Home has an Enhanced Service - more info.