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Emberbrook Care Home

16 Raphael Drive, Thames Ditton, Surrey KT7 0BL
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No longer feeling alone but part of a larger, lively family.S G(Daughter of Resident/Service User)
Emberbrook Care Home, Thames Ditton
They go the extra mile to make my mother's and my life better. I cannot recommend Emberbrook enoughAndrew M(Son of Resident/Service User)
Emberbrook Care Home, Thames Ditton
Emberbrook Care Home, Thames Ditton

Emberbrook Care Home provides residential, nursing, dementia and palliative care in Thames Ditton. The home is surrounded by lovely gardens where they regularly enjoy afternoon tea and hold summer activities like garden parties and barbecues. In the centre of Thame Ditton village, Emberbrook, is close to shops, public transport and only a 2-minute walk from Giggs Hill Green.

The home provides permanent and short stay or respite care and the team,...  

Care Provided by Emberbrook Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,800 - £1,800£2,000 - £2,000
Residential Dementia Care£1,800 - £1,800£2,000 - £2,000
Nursing Care£1,850 - £1,850£2,050 - £2,050
Nursing Dementia Care£1,850 - £1,850£2,050 - £2,050

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Emberbrook Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rosanna O'Mara(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (3)

Parking

  • Parking on site

Emberbrook Care Home Reviews (110)

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9.9

Emberbrook Care Home has a Review Score of 9.9 (9.899) out of 10, based on 21 reviews in the last 2 years. Over all time Emberbrook Care Home has 110 reviews.

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Review from Gillian C (Wife of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

Appreciate the attention given to my husband as an individual. The care staff make an effort to respond to the personality which is obscured by dementia.

Reply from Kristina Jacunskiene, Home Manager at Emberbrook Care Home

Thank you for sharing such thoughtful feedback.

It means a great deal to hear that your husband is cared for as an individual and that our team have taken the time to understand your husband behind his diagnosis. Providing truly person-centred care is something we care deeply about.

Thank you again for your kind words.

Best wishes,

Kristina

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Review from John R (Husband of Resident) published on 5 May 2026 Submitted via Website
Overall Experience

The home is very clean, staff smart and polite and professional. My wife is physically and mentally disabled and I'm sure demanding for the staff. She is confined to her room for long periods unfortunately and probably the only way that could be improved is if the staff could get her up daily and move her around the home This would be labour intensive and I appreciate the difficulty. I also wish there was a communication system between the room and staff but again appreciate this could put extra stress on the staff. Ideally it would be an improvement if there was cctv in the bedroom in order that it could be supervised 24/7

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Review from Elizabeth L (Daughter-in-law of Resident) published on 10 April 2026 Submitted via Postal Card
Overall Experience

I highly recommend Emberbrook Care Home. The compassionate care given to my mother-in-law was exceptional these past 5 months, as she was treated with dignity and kindness. I visited often and observed the cheerful atmosphere and friendliness of the staff. Thank you to all at Emberbrook.

Reply from Rosanna O'Mara, Home Manager at Emberbrook Care Home

Thank you so much for sharing this. We're so pleased your mother-in-law was cared for with such kindness and dignity during her time at Emberbrook Care Home. It means a great deal to know you felt that warmth and compassion each time you visited, and that the atmosphere in the home came across so...  

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Review from Andrew S (Son of Resident) published on 9 April 2026 Submitted via Postal Card
Overall Experience

As soon as my mum arrived, the health assessment was carried out, and it showed mum needed a better understanding of her needs and level of ability. Soon afterwards, mum started to become much happier and healthier and was given an extension on her life. Sally was a close worker to Mum. All the staff treated mum with respect and care. The staff made an effort to get to know her and the family. This meant a lot to all who visited Emberbrook, family or otherwise.

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Review from R S (Son of Resident) published on 26 March 2026 Submitted via Postal Card
Overall Experience

My mother passed away on 23/02/26. Her care during her brief stay at the care home was to the very highest standard. I was made to feel extremely welcome and comfortable during every visit. Gentle, kind and compassionate care was provided by the whole team. I would not have wanted for a better care facility, which is kept in immaculate condition, with each resident being given superb attention.

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Review from G K (Relative of Resident) published on 13 February 2026 Submitted via Postal Card
Overall Experience
Visited on Sunday 25th and as always quick entry and met with a smile and a hello by whoever is on reception. As usual the whole place looked and felt clean and tidy.
Very friendly staff (and helpful) greeted us and asked if needed any help.

Always a pleasant experience.

Reply from Rosanna O'Mara, Home Manager at Emberbrook Care Home

Thank you for your kind words! With all best wishes, Rosanna

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Review from C K (Granddaughter of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

My nan has settled in so well now and its nice to see her joining in some activities. She now communicated with us enjoying a treat and coffee in the downstairs cafe area. We play games with her and her great grandson thinks she is now funny and fun.

Reply from Rosanna, Home Manager at Emberbrook Care Home

What a lovely review, thank you and best wishes, Rosanna

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Review from L B (Friend of Resident) published on 18 November 2025 Submitted via Postal Card
Overall Experience

I am extremely happy with the care my close friend is receiving at Emberbrook. He loves his room and is comfortable and well looked after by the wonderful and caring staff.

Reply from Rosanna O'Mara, Home Manager at Emberbrook Care Home

Thank you for your kind words. Best wishes, Rosanna

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Review from Richard D (Husband of Resident) published on 30 October 2025 Submitted via Postal Card
Overall Experience

I was worried at first having my wife in a nursing home but Emberbrook put me at ease and care for my wife very well and the staff are very caring and friendly and nothing is ever too much. I visit very regularly and everyone always speaks to me and my wife is always very happy in herself with the care being provided.

Reply from Rosanna O'Mara, Home Manager at Emberbrook Care Home

Thank you for your kind words. Best wishes, Rosanna

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Review from Janet P (Wife of Resident) published on 23 October 2025 Submitted via Postal Card
Overall Experience

My husband has been a resident at Emberbrook for over 2 years now. All the staff have always been welcoming, respectful and caring. He spends the majority of his time in his room but if he needs assistance, the staff are always ready to help him. I feel confident leaving him in their care. It gives me peace of mind. The food is excellent and well presented on a tray. Tea/coffee is always available, as are snacks. I always feel very welcome when I visit. There are plenty of activities for those visiting to do them.

Reply from Rosanna O'Mara, Home Manager at Emberbrook Care Home

Thank you for sharing your experience of our home. Best wishes, Rosanna

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Review from Sarah T (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card
Overall Experience
My mum came to Emberbrook just under 1 year ago, she settled very quickly and is always so happy when I visit.

The staff and nurses couldn't do enough and are so friendly and caring. Emberbrook is safe and I feel they care for mum with dignity and treat her so well. I am very happy with mum being at Emberbrook, she is very cared for.

Reply from Rosanna O'Mara, Home Manager at Emberbrook Care Home

Thank you for sharing your experience of our home and the care we provide. Best wishes, Rosanna

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Review from Annette P (Daughter of Resident) published on 14 October 2025 Submitted via Website
Overall Experience
My mum has been at Emberbook now for 2 months.
Since day one she has improved, she loves having people around.
She is now eating 3 good meals a day, loves going to the dining room for her meals.
Every day she is dress nicely and has been to have her hair done .

It's nice being able to just pop in and enjoy a cup of coffee with mum and the family are happy to see mum now join in conversations and laugh lots

Reply from Rosanna O'Mara, Home Manager at Emberbrook Care Home

Thank you for sharing your experience of Emberbrook. We're delighted that we have been able to play a part in the improvements in your mums' health and wellbeing. Best wishes, Rosanna

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Review from A G (Son of Resident) published on 31 July 2025 Submitted via Postal Card
Overall Experience

Dad has now been living at Emberbrook since September 2023 (22 months). Sadly he is now bed-bound but the care and attention he receives from the staff is first rate. At 104 he is the eldest resident and he is treated with great sensitivity and dignity. This may be a sad period of his life but as a family we very much appreciate the care provided to Dad. This gives us great comfort.

Reply from Rosanna O'Mara, Home Manager at Emberbrook Care Home

Thank you for sharing your experience and for choosing Emberbrook to care for your father. Your kind words are appreciated.

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Review from Susan L (Friend of Resident) published on 24 July 2025 Submitted via Postal Card
Overall Experience

I have visited for the last one a a half years and have found everything excellent. Staff are kind, friendly and professional. The care is excellent!!

Reply from Rosanna O'Mara, Home Manager at Emberbrook Care Home

Hello, it is lovely to hear your experience of our home has been excellent! Kind regards, HM

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Review from Katherine W (Daughter of Resident) published on 15 July 2025 Submitted via Website
Overall Experience
My mum has been a resident at Emberbrook for a year now as we could no longer keep her safe at home. Emberbrook came to the rescue & were very helpful immediately organising mum to get dropped directly as they did with my dad.
Mum is well cared for with respect & dignity by all the staff and she always looks clean & tidy. We are always kept informed of any concerns and in turn, we feel comfortable to raise any issues ourselves.
Emberbrook has recently changed ownership & so far we are impressed with the works to improve & update the home.
We hope that they continue to value the staff their have inherited as they go above & beyond to keep our family members safe & happy.

Thank you to all of the staff for all your hard work, you are providing the love & care as if they were at home.

Reply from Rosanna O'Mara, Home Manager at Emberbrook Care Home

Thank you for your kind words it means so much to the team and me! Regards

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Review from Mary G (Daughter of Resident) published on 15 July 2025 Submitted via Website
Overall Experience

My Mum has currently been a resident at Emberbrook for about a year now. She is very settled and happy. The staff are very welcoming, and are always happy to answer any questions and chat about Mum. I am impressed with the number of staff that are there to support the residents. I feel really confident that she has excellent care as she is physically and emotionally well. Mum has complex health difficulties that are managed well by caring staff. Emberbrook is homely and not too large...perfect for my Mum. The new owners are refurbishing the home and keeping it looking fresh. I have no hesitation in recommending Emberbrook as a safe and caring home for those who need care that can no longer be done at home.

Reply from Rosanna O'Mara, Home Manager at Emberbrook Care Home

Thank you for your review I am happy to hear your mother feels safe and cared for! Kind regards

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Review from Diana J (Friend of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

Placing my friend of many years into your care was the best choice I ever made. She was not the easiest of people to help as she was so independent and and hampered with hearing issues too! She appreciated the food and activities when she wanted to and no one gave up encouraging her gently to attend activities. Sadly she recently passed away but the dignity and care provided to her during these last days was so sensitive and caring. Thank you.

Reply from Rosanna, Home Manager at Emberbrook Care Home

Thank you for taking the time to leave us a review! Best wishes

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Review from James A (Son of Resident) published on 16 April 2025 Submitted via Postal Card
Overall Experience

Brilliant home. They look after my mum really well.

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Review from D G (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card
Overall Experience

Very kind and caring staff. Mum always is clean and tidy. Bedroom is well maintained. The staff are always available to talk with and will contact me if there are issues with mum.

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Review from S G (Daughter of Resident) published on 3 October 2024 Submitted via Website
Overall Experience

A few weeks ago my sister and I had to make the very difficult decision that residential care was our only option for our mum. Emberbrook was recommended. The minute we walked in the door we could tell this was the one! The staff were warm, welcoming, friendly and obviously very proud of the place. They understood the position we were in and the decision we were making. We received kind, considerate, respectful advice and help. Initially, she went in for 2 weeks of respite. It wasn't easy, as this was a big change. But the staff knew what they were doing and it was so reassuring. Within 3 days the transformation in our mum was remarkable! She came back to life! She was happy, contented and really loves the place. Thanks to the staff, the activities, the care and professionalism of Emberbrook. Because of this, we were happy and confident to make the change to full-time resident. She has made friends and is enjoying her life there. No longer feeling alone but part of a larger, lively family.

Reply from Maisie Lawrence, Marketing Assistant at Emberbrook Care Home

Thank you for sharing your thoughtful review of Emberbrook Care Home. We understand it can be challenging to decide to move a loved one into residential care, and we are delighted to know that you felt warmly welcomed and supported throughout the process. It is wonderful to hear that your mother...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (0)

News
  • 17 Jul 2026

    Thanks to a generous donation of VR Headsets from the Walsingham Care Charity. our wonderful residents got to try a brand new experience new at Emberbrook Care Home… Just in...

  • 13 Jul 2026

    With the warmer weather on our side, everyone made the most of being outdoors. As part of Dementia Action Week, we hosted an afternoon tea party in the garden of...

  • 19 Jun 2026

    Monica Harding, Member of Parliament for Esher and Walton, recently visited Gold Care Homes’ Emberbrook Care Home in Thames Ditton, where she spent time with residents and staff to gain...

Upcoming Events

There are no upcoming events for Emberbrook Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Meet the Team (1)

Kristina Jacunskiene
Kristina JacunskieneJob Title:Home Manager

We’re currently preparing our Home Manager profile and look forward to sharing more about the person leading our wonderful team very soon. Please check back shortly to learn more, or contact us if you have any questions about the home.

Frequently Asked Questions about Emberbrook Care Home

What types of Care is Emberbrook Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Emberbrook Care Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Emberbrook Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Emberbrook Care Home to the centre of Thames Ditton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Emberbrook Care Home to verify any information. View our terms and conditions. Emberbrook Care Home has an Enhanced Service -more info.