Emberbrook Care Home

My mum has been at Emberbrook for 6 months and it was the best decision we made, the caring and homely atmosphere is evident from when you walk through the doors. Emberbrook made one of the hardest decisions ever so much easier, knowing my mum is in safe hands and being looked after beautifully.

My brother has been a resident at Emberbrook Care Home for just over four years. He is very happy and settled. The staff on the dementia ward are very attentive. There are plenty of activities and the lounge and restaurant are encouraged to participate. The medical team are in contact regularly to update me on my brother's needs, and hospital appointments. Overall, very satisfied with my brother's care facilities.

It was a difficult decision to put my wife with Alzheimer's into a care home but I am relieved to find that Emberbrook made the experience as pleasant as possible.

It's with a heavy heart that I reach out to team Emberbrook, who have gone above and beyond kindness - care - therapeutic services, January 2023 my father passed, one year later my mother passed. Living 6000 miles from them has been difficult on its own, but having the peace of mind that both were being looked after so well has been priceless. 100% best care home by far.

Just a mention, on taking my brother to meet his wife and onto a Christmas Fayre, I asked the staff to pull out the stops on his dress attire. Carried out perfectly, he was the best-dressed man at the venue, everyone told him how smart he looked, which can only result in his own personal self-esteem. Thank you, thank you.

My mother has been a resident at Emberbrook for 10 months. We were told by a good friend that the care home was excellent but it has beaten our expectations on all fronts. My mother is so well cared for by all the staff who are all professional and so kind. They go the extra mile to make my mother's and my life better. I cannot recommend Emberbrook enough. Thank you to all the wonderful staff.

A well-managed, welcoming and friendly home. My nan has the attention she needs and is loving the food.

My mother-in-law was a resident at Emberbrook for around two years. I was always pleased with the standard of her care and thoughtful gestures by the staff. The environment was clean, fresh and welcoming. The staff were professional and caring. Regular carer meetings were very useful. Throughout the Covid era, the staff did all they could to make visiting possible and safe. Any comments were listened to and addressed.

Thank you to all involved!

All the carers are lovely, helpful, genuine people that he can talk to and I can talk to regarding my dad's needs. He is happy, clean, fed well, using his wheelchair. To six staff members in particular, thank you so mcuh - and all the others that I haven't met yet.

The staff here treat my mother with kindness and dignity and try and manage her moods. They call me from time to time to give an update on how she's doing. They jolly her along and persuade her to eat her meals.

My wife was in the home for over 3 1/2 years. I found the home, staff and facilities to be excellent. I cannot think of anything to fault. Absolutely super.

I am writing an updated review of Emberbrook Care Home as my sister has now been a resident for seven months and I continue to be impressed with the consistent level of care and support my sister receives. We are regularly updated by the medical and care team if there are any particular concerns about her general health and well-being. My sister recently celebrated a special milestone birthday at Emberbrook and they kindly enabled us to use the lounge and lovely garden as a venue to have a number of friends and family around to join in the celebration. I must add that the activities and events staff and the catering team went above and beyond to help make it a very special occasion. Thank you so much to everyone involved in my sister's care.

The staff are always friendly and helpful on my visits. They look after my mother very well and we have nothing but praise for all of them.

The improvement in my sister since she moved into Emberbrook is amazing. This is without a doubt due to the atmosphere in general and the warmth, caring and ongoing enthusiasm of all the staff. I've built relationships with many residents, which to me, shows a happy home. Visiting my sister used to be mentally challenging for me, but now I generally look forward to visiting her, but all at Emberbrook too. Thank you for making it a special place.

I like everything, the care, the atmosphere and the staff are excellent at looking after the residents.

Always helpful and keeps me informed of what's going on.

Treated extremely well. The home has a lovely feeling, and would thoroughly recommend. My father has been looked after with a lot of care; it is very reassuring. Most importantly, the staff are very capable and always inform me how my dad is.

My mother has spent 6 weeks respite in Emberbrook. She settled in easily and has built strong relationships with the kind and very hardworking staff on her unit. She returned home stronger physically and mentally which is a testament to the excellent care she has received over the past few weeks. The home is clean and a very friendly place to visit and I think Mum would be happy to return if circumstances in the future required. This in itself is probably the best endorsement of the care she has received.

My father has now been in Emberbrook for nearly a year. He has Alzheimer's and is bedridden. Ever since he moved in last year, Emberbrook have made this transition as easy as it can be. They have made dad feel at home, he now loves his room. It was so difficult for us as a family, but Emberbrook have been excellent in every way. We cannot fault the carers and nursing team. A member of staff in particular on the front desk is a fine ambassador for the company.