
No longer feeling alone but part of a larger, lively family.S G(Daughter of Resident/Service User)

They go the extra mile to make my mother's and my life better. I cannot recommend Emberbrook enoughAndrew M(Son of Resident/Service User)


No longer feeling alone but part of a larger, lively family.S G(Daughter of Resident/Service User)

They go the extra mile to make my mother's and my life better. I cannot recommend Emberbrook enoughAndrew M(Son of Resident/Service User)


Emberbrook Care Home provides residential, nursing, dementia and palliative care in Thames Ditton. The home is surrounded by lovely gardens where they regularly enjoy afternoon tea and hold summer activities like garden parties and barbecues. In the centre of Thame Ditton village, Emberbrook, is close to shops, public transport and only a 2-minute walk from Giggs Hill Green.
The home provides permanent and short stay or respite care and the team,...
Care Provided by Emberbrook Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Emberbrook Care Home for full pricing details and T&Cs.
Contact Emberbrook Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Rosanna O'Mara(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (3)
Parking
- Parking on site
Emberbrook Care Home Reviews (110)
Emberbrook Care Home has a Review Score of 9.9 (9.899) out of 10, based on 21 reviews in the last 2 years.
Over all time Emberbrook Care Home has 110 reviews.
My granddad has been at Emberbrook for quite some time now and we regularly visit him as a family however with COVID we have not been able to visit the home but instead, we have been able to keep in touch with Skype and Facebook. We cannot thank the staff enough for all the hard work they are doing keeping our relatives safe and happy.
Just wanted to comment on how caring Emberbrook are at this awful time of Covid 19. I am humbled by the sacrifices carers are making to look after our elderly relatives. Many are giving up leave, working over hours, going far beyond what is expected. I hope you get government recognition when this is all over, I think you're the unsung heroes of the health crisis. Please take care of yourselves and a huge thank you for the consistent care you give to the most vulnerable.
My mother unfortunately passed away in February, she was at Emberbrook for just over a year, and I can honestly say that the care and kindness that she received was first class. The environment is friendly and homely with a happy feel. Always plenty of activities going on. Mum was always happy when we visited and loved all the staff. Thank you all.
Although my husband does not have Alzheimer's, 9 months ago, he was admitted to an Alzheimer's unit as this was the only accommodation available. He has since refused to go to another unit 'downstairs' as he likes his room, especially the staff who know his routine. Staff at all levels are approachable and offer help where applicable. We both enjoy the activities and was delighted with the delicious food provided for our 50th wedding anniversary and a surprise cake on his birthday. I have already recommended Emberbrook to friends looking for help in caring for relatives.
My father stayed for a month's respite and then decided to stay permanently. We found all the staff very welcoming and caring from day one. The deputy manager showed sympathy and empathy when conducting the initial assessment. The receptionist and financier have been really supportive and the nursing and care staff treat my father with respect and compassion. Thanks
Always get a cup of tea and the staff are so friendly. When my time comes I hope it will be this lovely home. You are all wonderful. Thank you.
There are a few areas of concern. No continuity of management - senior positions have not been replaced which places an unfair strain and stress on the care staff, of whom there are insufficient numbers. Some agency staff are used, who are unfamiliar with the needs of residents. Permanent experienced staff are an essential requirement.
The care our daughter receives is excellent.
Thank you for taking the time to review our home, we are pleased that you find the care given to your daughter here to be 'excellent' and that you'd recommend our home to others. Whilst we have recently recruited a new home manager and deputy manager, our Regional Support Manager has overseen the...
Friendly and caring team. Always clean and tidy. Dad made the right choice in Emberbrook Care Home. We have been very lucky to have mum here.
Many thanks for your positive comments on our home, it is great to hear how happy you are with the care your Mum is receiving here at Emberbrook. The team will be delighted with your feedback.
The attitude I experienced at Emberbrook was outstanding.
This is a first-class nursing home. Everybody goes the extra mile (or 2) to ensure patients comfort and dignity. My wife is happy to be here. Parking is easy and the home is quiet and peaceful.
Everyone is always happy, the staff are always helpful and will do anything they can to make you at ease.
I am there every day and never feel like a visitor. It is home from home.
The home is clean to the enth degree. I am so relieved my father is happy there as he will be there until the end.
My husband is totally bedridden, nearly blind and doesn't speak. He is very well cared for and kept clean and dry. He is always treated with kindness and respect and his medical needs are expertly dealt with. I visit nearly every day and am always offered refreshments and any worries I have are always listened to and dealt with by the excellent carers.
We would like to thank Brighter Kind that you allowed us to use the lovely room to entertain her friends after the funeral. The kitchen had provided wonderful food that day.
Mum was looked after very well. I still come to the home even after she passed away. I attend their yoga and pilates classes regularly.
The staff, without exception, are efficient and caring. One always feels welcome at most times of the day. It is pleasant to meet up with other residents who have relatives in the home in the lounges linked to each floor and it is nice to use the garden and ground floor facilities for visiting musicians. Area around the home also good for me.
Although my sister was only with you for a short while, we were very pleased and impressed by the care she received.
From the start of her stay in February 2017, our family were impressed with the level of care mum received. From the practical aspect to the kindness, patience and dignity she was shown. Staff would take time to chat with her and enjoyed her sense of humour which she had to the last. We, as a family, were always made to feel welcome and staff were more than willing to chat with us and answer any questions we had.
My dad has been in Emberbrook for 14 years now with dementia and passed away just this week. I cannot praise the care and attention from all the staff enough for making these years as comfortable as possible right to the end. My father in law arranged for mum to go into this particular home at the time (he has long since passed) but I know he would be pleased with his selection. It is a terrible illness to have but she couldn't have been cared for anywhere better.
The main carer allotted to him was always kind and enthusiastic which was much appreciated. We felt he was cared for very well and kindly too.
Altogether, a very good team and a happy atmosphere.
My Mother resided at Emberbrook for 5 years and passed away this month. During her time there she was looked after with all the kindness and friendship one would want for any elderly person. She was made to feel part of their community and despite her considerable needs, the staff always had time for her and the caring attitude to make her life comfortable and interesting to her. Her medical and nursing care was of a particularly high standard. When coming to the end of her life she and the family were all treated with great sympathy and the Senior and staff nurses were always available to explain situations and so lead to a peaceful end. We could have wanted nothing more. Thank you to them all.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 17 Jul 2026
Thanks to a generous donation of VR Headsets from the Walsingham Care Charity. our wonderful residents got to try a brand new experience new at Emberbrook Care Home… Just in...
- 13 Jul 2026
With the warmer weather on our side, everyone made the most of being outdoors. As part of Dementia Action Week, we hosted an afternoon tea party in the garden of...
- 19 Jun 2026
Monica Harding, Member of Parliament for Esher and Walton, recently visited Gold Care Homes’ Emberbrook Care Home in Thames Ditton, where she spent time with residents and staff to gain...
There are no upcoming events for Emberbrook Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Meet the Team (1)

We’re currently preparing our Home Manager profile and look forward to sharing more about the person leading our wonderful team very soon. Please check back shortly to learn more, or contact us if you have any questions about the home.
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