Leighton House Private Nursing Home

Burgh Heath Road, Epsom KT17 4NB
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9.9 79 Reviews
  • Leighton House Private Nursing Home, Epsom
Leighton House understands that choosing a care home is a significant decision for any family. The priority at the home is to provide skilled nursing care and specialist dementia support within a comfortable and safe environment. Located in a peaceful area of Epsom, the experienced team is dedicated to creating a friendly and respectful community where residents feel settled and properly cared for.

The daily routine is structured around the well-being of residents. The home offers a varied activities programme, and its on-site chefs prepare fresh, nutritious meals catering to all individual tastes and dietary needs.

To help families feel connected and informed, Leighton House utilises a Family Portal App. This tool provides direct, regular updates on care, activities, and well-being to a relative's phone, offering valuable clarity and reassurance.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

This excludes FNC and all sundry expenses such as hairdressing, chiropodist, newspapers and toiletries. This is not an exhaustive list of exclusions.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Darmanand Dalaya (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Full assessment will be carried out free of cost
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (18)

Visiting

  • - Visiting times at Leighton House Nursing Home are open 24 hours.
    - To avoid disruption, please avoid visiting during meal and medication times.
    - Kindly refrain from visiting between 7-8 am, 12-1 pm, and 7-8 pm.
    - Night-time visits are generally discouraged unless authorised or in the case of end-of-life care.
    - Visitors must sign in upon arrival for security and safety purposes.
    - If visitors have any specific requests or questions regarding visiting hours, please contact the reception staff for assistance.

Parking

  • Leighton House has an on-site visitors car park as well as Disabled bay and disabled access.

Leighton House Private Nursing Home Reviews (79)

Total of 79, showing 41-60
9.9

Leighton House Private Nursing Home has a Review Score of 9.9 (9.928) out of 10, based on 21 reviews in the last 2 years. Over all time Leighton House Private Nursing Home has 79 reviews.

Overall Experience

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Date Published

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Review from F L (Son of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at the home for over a year and a half. I am very happy with the way she is being looked after and treated. It is nice to know that she in a safe, secure and caring environment. The staff are always very welcoming.

Reply from Leon Shaz, Manager at Leighton House Private Nursing Home

Thank you so much for taking the time to send over such glowing feedback! We work really hard to offer the best care home and experience, so we are overjoyed to see that reflected in your review. We have forwarded your kind words to management and the rest of the team.

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Review from Malcolm C (Son of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely grateful for the care and support my mother received. She became content and relaxed and let go of her previous anxiety once she settled in at Leighton House. I am sure this is because her needs were being met which brought us great comfort. The kindness of the staff was appreciated by
all the family as well as my mother. Thank you.

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Review from L H (Wife of Resident) published on 3 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was at Leighton House for 3 years prior to his death in February 2020. Without question, all the staff care about their residents. I witnessed many acts of kindness. Not just to my husband and family but to many others. The facilities are appropriate for the type of resident and the activities
went from strength to strength. Our heartfelt thanks.

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Review from J D (Wife of Resident) published on 15 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of my husbands stay in your home is basically very good but it is extremely hard for me to comment 100% re. the challenging times we are presented with - hence many of the facilities were hardly able to be utilised by my husband as he was only in the home four months till his death - we
were only able to visit the first month and unable to fully appreciate his overall care and life quality e.g, unable to see him enjoying gardens in fine weather or joining in with outside entertainment - the latter cancelled due to virus. The staff did their utmost best for him in unprecedented times, battling through horrendous care home/hospital covid 19 non-testing situation scandal.

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Review from Mollie H (Wife of Resident) published on 8 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found this home to be extremely good and efficient. My husband was always clean and dressed well. He was happy there and we thought the staff were extremely kind, helpful and thoughtful.

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Review from Robin C (Son of Resident) published on 20 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was a resident at Leighton House for many years until her passing. We found all the staff very caring, supportive and courteous. Nothing seemed to be an issue or problem, they were always very helpful and willing to assist her with her everyday needs. All of us would like to take this opportunity
of thanking you all for caring for our beloved mother.

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Review from M S (Wife of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leighton House has provided my wife with the most excellent care and made us as a family feel very welcome, always greeted us with a smile. My wife always looked well dressed and cared for and her recent passing we were comforted and looked after by all the staff. Cannot thank them enough.

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Review from Alan P (Son of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum was only a resident for a short time before she passed away, she was made very welcome and treated with great kindness. It was a great comfort to us that she spent her last few days with such lovely people. You have our heartfelt thanks.

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Review from S J (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is treated with kindness and compassion in spite of her challenging behaviour. Staff are very professional and welcoming. She is cared for extremely well and I am kept informed by the nursing team and lead carer when required. Recent assessments have been carried out with full support. Mum is in
the best place with all her needs being met. Thank you!

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Review from Michael L (Son of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful and welcoming atmosphere. The staff are, without exception, friendly and caring to both residents and visiting family. We have really seen the positive impact this has had on Dad. Thank you so much.

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Review from Sara P (Daughter of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Leighton House for 3 years now and has received nothing but excellent care. The carers go above and beyond and nothing is too much trouble. Full marks for care, food, clean rooms and laundry service.
It feels like a family home not clinical at all.

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Review from J D (Daughter of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Leighton House for nearly a year. She has been very well cared for and is happy. She enjoys interacting with the marvellous staff and takes part in some of the activities. The food is plentiful and home cooked.
We are very satisfied with all aspects of her care.

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Review from J N (Daughter of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and are very patient with my mother, who can be quite challenging.
My mother is well cared for and is always clean and tidy and her nails are done every week.

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Review from R B (Husband of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management and staff must be congratulated on all their hard work in organising and managing the summer party and Christmas lunch for both residents and friends.
Since Christmas, there has been a frequent breakdown of the lift which has put added pressure on both staff and management. The recent installation
of a stair lift to alleviate the problem was most welcome.

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Review from John L (Husband of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leighton House Private Nursing Home is an excellent home. I would not want my wife to be anywhere else.

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Review from B G (Wife of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband passed away on Jan 3rd 2019. He received the best care during his last month and remained calm, reassured and pain-free. He was frequently visited in his room by many staff members who spoke to him and let him know he was not alone. I was in the hospital during this time and unable to do
my daily visits. I had complete confidence in the staff at Leighton House Private Nursing Home to care for him in the best way.

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Review from G S (Son of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care and attention at Leighton House. In particular, the staff take a lot of time to provide activities and to attend to personal issues such as doing nails etc.

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Review from Sally E (Daughter of Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father passed away at Leighton House Nursing Home on 30.09.18. He lived here for one year, during this time he was treated with great care, kindness, respect, dignity and compassion. He became friendly with the lovely staff. It was a pleasure to visit him here and it was a relief to me to know that
he was well looked after in capable hands.

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Review from L S (Wife of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my husband was not at Leighton House for long due to his poor health - he expressed how happy he was there.
Kind, caring staff.
Unfortunately, he was bedridden and unable to enjoy all the facilities, but we were both very glad that we had chosen Leighton House.

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Review from G P (Daughter of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent effort and care are taken to keep our mother comfortable and clean.
She has been a resident for over 2 years.
She is fed nutritional and appropriate meals regularly.
In particular, two of the long-term care staff have been key in welcoming family, keeping us updated.
They are cheerful
and reliable in our mother's care.
It is really important to have continuity of care.

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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Leighton House Private Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.928 for Leighton House Private Nursing Home is calculated as follows: ( (232 Excellents x 5) + (18 Goods x 4) ) ÷ 250 Ratings = 4.928

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Leighton House Private Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Meet the Team (2)

Jason

Jason Dalaya

Job Title: Registered Manager

Joined: 2020

Since joining Leighton House in 2020, Jason has brought unwavering dedication, compassion, and professionalism to every aspect of care. With a strong commitment to creating a safe, nurturing, and person-centred environment, he leads by example, ensuring residents feel valued, supported, and truly at home. His leadership has fostered a culture of excellence among staff, and his hands-on approach means he is always available to listen, guide, and improve. Under his management, Leighton House continues to thrive as a place where quality care and genuine kindness go hand in hand.

Mark

Mark Ntim

Job Title: Nurse

Joined: 2015

Mark has been a dedicated member of the Leighton House team since 2015, bringing over a decade of experience, clinical expertise, and compassionate care to our residents. As a senior nurse, he provides strong clinical leadership and ensures the highest standards are consistently met across all areas of care, including person-centred support, dementia care, and complex clinical needs. Mark’s calm and reassuring presence, combined with his deep understanding of each resident’s individual journey, makes him a trusted figure among both staff and families. His long-standing commitment and passion for quality care continue to make a meaningful difference every day.

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