I cannot speak too highly of Oakcroft House, they have been wonderful and so caringP W(Wife of Resident/Service User)
What a wonderful place Oakcroft is. I cannot fault it in any respect.C K(Daughter of Resident/Service User)
The staff at the home are great, it is clear they care about what they do and they make my dad happyJ K(Daughter of Resident/Service User)
I cannot speak too highly of Oakcroft House, they have been wonderful and so caringP W(Wife of Resident/Service User)
What a wonderful place Oakcroft is. I cannot fault it in any respect.C K(Daughter of Resident/Service User)
The staff at the home are great, it is clear they care about what they do and they make my dad happyJ K(Daughter of Resident/Service User)
Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.
Close to the centre of West Byfleet village, the large house features many areas for residents to spend...
Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.
Close to the centre of West Byfleet village, the large house features many areas for residents to spend time in, and welcome friends and family into the home. With wheelchair friendly pathways throughout the large garden, the surroundings are ideal for enjoying the summer months.
All bedrooms have ensuite facilities and are pleasantly decorated and furnished. There is an onsite library and residents also have access to Wifi, relaxation therapies, a nutritionist and an optician.
The chef produces tasty seasonal meals every day to ensure residents eat a variety of delicious and healthy food.
There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. Dedicated activity coordinators help ensure residents are able to pursue their hobbies and interests, as well as organising a range of activities which include bingo, quizzes, flower arranging and music sessions, there is so much for residents to enjoy. Regular trips to the garden centre are also enjoyed as are shopping trips and themed monthly events.
Follow the home on Facebook to find out more about the great things that go on day to day, search 'Bupa Care Home Oakcroft House'.
Contact Oakcroft House Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Oakcroft House Care Home for full pricing details and T&Cs.
Oakcroft House Care Home has a Review Score of 9.7 (9.675) out of 10, based on 29 reviews in the last 2 years.
Over all time Oakcroft House Care Home has 91 reviews.
Whenever my husband and I have visited the home we have been welcomed by the staff who have given us time to discuss matters. We have been kept fully informed and we remain confident that our friend is being well cared for.
Whenever my husband and I have visited the home we have been welcomed by the staff who have given us time to discuss matters. We have been kept fully informed and we remain confident that our friend is being well cared for.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My sister has been a resident at Oakcroft Care Home for the last ten years. During that time I have always found the management and staff to be extremely efficient and friendly and the care provided is of a very good standard at all times. Whenever my sister needed to go to the hospital or...
My sister has been a resident at Oakcroft Care Home for the last ten years. During that time I have always found the management and staff to be extremely efficient and friendly and the care provided is of a very good standard at all times. Whenever my sister needed to go to the hospital or dentist, that was organised and she was always accompanied as necessary. The atmosphere in the home is a relaxed one. It is always clean and tidy. The rooms are very well equipped on all levels. Although I am unable to comment on the food, the setting in the dining area and the gardens is very nice. There has been one change in the home management during that time and both managers proved to be extremely competent and very efficient in running the care home. Overall, Oakcroft is a brilliant home from home, for any loved ones who need it and I can't recommend it highly enough.
Thank you so much fro sharing your lovely feedback with us, we really appreciate seeing your comments. I am so pleased that you have had positive experiences with Oakcroft House and the care they have provided for your Sister. We really appreciate the fact that you would recommend this home to others. The Bupa Customer Care Team.
Although the home could do with some refurbishment, I would not hesitate in recommending it to anyone as the staff are very kind, friendly, caring and professional. I think I was very fortunate to find this home where I know my mother is well looked after.
Although the home could do with some refurbishment, I would not hesitate in recommending it to anyone as the staff are very kind, friendly, caring and professional. I think I was very fortunate to find this home where I know my mother is well looked after.
Thank you for your lovely feedback, we really appreciate it. I am so pleased that you are happy with Oakcroft House and the care they are providing for your Mother, and that you would recommend this home to others. The Bupa Customer Care Team.
My Father was a resident of Oakcroft House for nearly 10 years. He suffered a series of strokes that in the end, left him needing total care. We had no hesitation in using Oakcroft as my Mother had spent the last 6 years of her life there with Alzheimer's.
In my many years of visiting, the core...
My Father was a resident of Oakcroft House for nearly 10 years. He suffered a series of strokes that in the end, left him needing total care. We had no hesitation in using Oakcroft as my Mother had spent the last 6 years of her life there with Alzheimer's.
In my many years of visiting, the core values have remained the same. The dignity and well-being of the resident. Many of the staff have remained the same since I first went in, in 1999 and their compassion and regard for the resident shines out in all they do!
I have visited at every time of the day and night and never seen anything that has caused me to have a concern for either of my parents. The food is truly outstanding and a highlight of the day. The home may not be "plush" as some newer ones but if you are looking for care - this is the place.
Sorry to hear of your loss please accept our condolences. It is a pleasure to hear that both your parents were looked after with the dignity and care that you would give to your parents yourself. It is lovely to know that our residents family's don't have to worry about the care that their family members are receiving and have peace of mind. The Bupa Customer Care Team.
Top class care home.
Top class care home.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Best care home - 7 stars.
Best care home - 7 stars.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My wife was here for two years with advanced Alzheimer's with contractures. Nursing care was good. Most residents up by 11-12 noon for lunch and are put to bed or in their rooms by 3 pm. Those that still downstairs have very little contact with the staff as they are too busy - hence very little...
My wife was here for two years with advanced Alzheimer's with contractures. Nursing care was good. Most residents up by 11-12 noon for lunch and are put to bed or in their rooms by 3 pm. Those that still downstairs have very little contact with the staff as they are too busy - hence very little stimulation. Would not recommend.
We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing is our absolute priority. We would like to contact you so that we can discuss this in more detail and investigate...
We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing is our absolute priority. We would like to contact you so that we can discuss this in more detail and investigate it fully. Please, can you contact our customer services team by emailing feedback@bupa.com so that we can discuss this feedback further?
Seven stars care home.
Seven stars care home.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Very warm and welcoming home.
Very warm and welcoming home.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
The care and staff are first class. Very friendly.
The care and staff are first class. Very friendly.
Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.
Fantastic, competent and caring staff who treated my mother with respect and dignity at all times. Friendly environment with an extremely approachable Matron who made time to talk to and reassure both Mum and the family at a very difficult time. Really appreciate everyone who made Mum feel at ease,...
Fantastic, competent and caring staff who treated my mother with respect and dignity at all times. Friendly environment with an extremely approachable Matron who made time to talk to and reassure both Mum and the family at a very difficult time. Really appreciate everyone who made Mum feel at ease, comfortable and safe during her final weeks. Thank you.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
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