I cannot speak too highly of Oakcroft House, they have been wonderful and so caringP W(Wife of Resident/Service User)
What a wonderful place Oakcroft is. I cannot fault it in any respect.C K(Daughter of Resident/Service User)
The staff at the home are great, it is clear they care about what they do and they make my dad happyJ K(Daughter of Resident/Service User)
I cannot speak too highly of Oakcroft House, they have been wonderful and so caringP W(Wife of Resident/Service User)
What a wonderful place Oakcroft is. I cannot fault it in any respect.C K(Daughter of Resident/Service User)
The staff at the home are great, it is clear they care about what they do and they make my dad happyJ K(Daughter of Resident/Service User)
Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.
Close to the centre of West Byfleet village, the large house features many areas for residents to spend...
Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.
Close to the centre of West Byfleet village, the large house features many areas for residents to spend time in, and welcome friends and family into the home. With wheelchair friendly pathways throughout the large garden, the surroundings are ideal for enjoying the summer months.
All bedrooms have ensuite facilities and are pleasantly decorated and furnished. There is an onsite library and residents also have access to Wifi, relaxation therapies, a nutritionist and an optician.
The chef produces tasty seasonal meals every day to ensure residents eat a variety of delicious and healthy food.
There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. Dedicated activity coordinators help ensure residents are able to pursue their hobbies and interests, as well as organising a range of activities which include bingo, quizzes, flower arranging and music sessions, there is so much for residents to enjoy. Regular trips to the garden centre are also enjoyed as are shopping trips and themed monthly events.
Follow the home on Facebook to find out more about the great things that go on day to day, search 'Bupa Care Home Oakcroft House'.
Contact Oakcroft House Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Oakcroft House Care Home for full pricing details and T&Cs.
Oakcroft House Care Home has a Review Score of 9.7 (9.675) out of 10, based on 29 reviews in the last 2 years.
Over all time Oakcroft House Care Home has 91 reviews.
My aunt was admitted to Oakcroft due to a traumatic stroke with numerous disabilities. Her life expectancy was very uncertain. She surprised us all by remaining here for four years and five months. The care she received was excellent, the staff cheerful, kind and hard-working. The activities,...
My aunt was admitted to Oakcroft due to a traumatic stroke with numerous disabilities. Her life expectancy was very uncertain. She surprised us all by remaining here for four years and five months. The care she received was excellent, the staff cheerful, kind and hard-working. The activities, garden and indoor spaces provided an unthinkable quality of life regardless of disabilities. Most of all, the love and dignity shown to her provided a secure, happy environment to end her last years. I would not hesitate to recommend this care home, with heartfelt thanks to all.
We really appreciate the kind comments.
My father has been at Oakcroft for 18 months now and I cannot fault the dedication and loving care provided by caregivers at the home. Whenever I visit I am always greeted in a friendly way and I can see that dad, who has multiple needs, is being cared for both professionally and in a really warm...
My father has been at Oakcroft for 18 months now and I cannot fault the dedication and loving care provided by caregivers at the home. Whenever I visit I am always greeted in a friendly way and I can see that dad, who has multiple needs, is being cared for both professionally and in a really warm manner.
It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for your praise.
We felt she could not have been in better hands from both a nursing and care point of view and we particularly liked the small and homely nature of Oakcroft and the friendly...
We are very grateful to all the staff for taking such good care of her while she was there and for coping so well under such difficult circumstances during the coronavirus situation.
Thank you for your kind words. We are saddened to hear about your loss. Hopefully, you can go away from this feeling like your mother received the best possible care.
I cannot speak too highly of Oakcroft House, they have been wonderful and so caring to my late husband. The staff and the other residents appear happy, the cleanliness and the meals are excellent. I am still in my own home with Danny my dog at present but when the time comes to move into a care...
I cannot speak too highly of Oakcroft House, they have been wonderful and so caring to my late husband. The staff and the other residents appear happy, the cleanliness and the meals are excellent. I am still in my own home with Danny my dog at present but when the time comes to move into a care home, then I will have no hesitation in choosing Oakcroft House and hope that there will be a space available for me.
Thank you for your praise. We hope to see you again in the future, please stay in touch or come down for a visit!
What a wonderful place Oakcroft is. I cannot fault it in any respect. We all want the best care for our loved ones and I'm confident that we found that special place in Oakcroft. The staff were absolutely amazing. The care he received was excellent. I would have no hesitation in recommending...
What a wonderful place Oakcroft is. I cannot fault it in any respect. We all want the best care for our loved ones and I'm confident that we found that special place in Oakcroft. The staff were absolutely amazing. The care he received was excellent. I would have no hesitation in recommending Oakcroft to anyone.
Thank you for taking the time to leave such a lovely review, we really appreciate your kind words.
From the first point, my dad needed a nursing home the director of Oakcroft stepped up and made this a smooth transition. His support to our family continues to be first class. The staff at the home are great, it is clear they care about what they do and they make my dad happy, I often see him...
From the first point, my dad needed a nursing home the director of Oakcroft stepped up and made this a smooth transition. His support to our family continues to be first class. The staff at the home are great, it is clear they care about what they do and they make my dad happy, I often see him laughing with them. He has someone who gets him up and dresses him. I have watched the care taken to make sure he is nicely attired, glasses cleaned and hair combed before leaving his bedroom. On his return from a stay in hospital, I saw the hugs that were given out, it was wonderful to see. The home activities are well thought out and not only provide entertainment but help keep minds active, hands flexible etc. They also include the families in the life at Oakcroft, the annual BBQ is good fun. Additionally, they have provided me with several books of photographs showing my dad having fun. I had been worried about my dad going into a home, now I know he is safe, well cared for, loved and supported.
We are very delighted to hear your father is well settled and happy with our care. It's always an amazing achievement getting such positive feedback from the families of our residents, so we really appreciate you taking the time to leave your comments.
They are compassionate and caring, welcoming my mother into the home, and...
PS - the food is very good.
Thank you for your review of Oakcroft House Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the staff being compassionate, caring and welcoming to your mother. We will share your comments with the home's manager. The Bupa Customer Care Team.
I find most staff kind and caring. Nice room, needs met, would like a little more entertainment suitable for me.
I find most staff kind and caring. Nice room, needs met, would like a little more entertainment suitable for me.
Thank you for your review of Oakcroft House Care Home, we are pleased to hear that you have had a positive experience with our care home and that you are being well cared for here. We appreciate your feedback on the entertainment available and will share this with the care homes manager. The Bupa Customer Care Team.
I enjoyed my respite care very much and will look forward to coming back again.
I enjoyed my respite care very much and will look forward to coming back again.
Thank you for your review of Oakcroft House Care Home, we are pleased to hear that you enjoyed your short stay with us. We appreciate your comments and look forward to welcoming you back. The Bupa Customer Care Team
Calm. Good care. I feel very safe.
Calm. Good care. I feel very safe.
Thank you for your review of Oakcroft House Care Home, we are pleased to hear that you are happy and feel safe here. We appreciate your comments given and will share these with the care homes manager. The Bupa Customer Care Team
In the short time my mother has been at Oakcroft House she has always been treated with care, kindness and dignity by all the staff. The food is excellent and there are plenty of activities for the residents to engage in. I would highly recommend Oakcroft House to family and friends if needed.
In the short time my mother has been at Oakcroft House she has always been treated with care, kindness and dignity by all the staff. The food is excellent and there are plenty of activities for the residents to engage in. I would highly recommend Oakcroft House to family and friends if needed.
Thank you for your review of Oakcroft House Care Home, we are pleased to hear that your mother is being well cared for by the staff. We appreciate your comments on our activities and meals on offer to the residents and glad that you would recommend us to others. We will pass on your comments to the care home's manager, The Bupa Customer Care Team.
Our experience of Oakcroft House Care Home has been a very happy one. Everyone goes the extra mile with a smile on their face and I am happy for my husband to continue in their care.
Our experience of Oakcroft House Care Home has been a very happy one. Everyone goes the extra mile with a smile on their face and I am happy for my husband to continue in their care.
I'm glad that your husband is well cared for at Oakcroft House. Our amazing care staff go above and beyond for our residents and their families. Thank you for your review.
We are very happy with my brother's care.
We are very happy with my brother's care.
I'm really glad to hear that you're happy with your brother's care, thank you for your review.
When my uncle required nursing care there really was an obvious choice for me and that was Oakcroft, who had cared for my aunt at the end of her life so well. The team at Oakcroft remembered him from when he visited my aunt and were delighted to welcome him. I really didn't think he would survive...
When my uncle required nursing care there really was an obvious choice for me and that was Oakcroft, who had cared for my aunt at the end of her life so well. The team at Oakcroft remembered him from when he visited my aunt and were delighted to welcome him. I really didn't think he would survive the journey from the hospital and so was thrilled to hear that a day after arriving he was in the Activities Room! He has since gone from strength to strength thanks to the care of all the staff at Oakcroft. Nothing is ever too much trouble. I would highly recommend them to anyone who is considering nursing care for a relative. We have since celebrated my uncle's 90th birthday, a day we didn't think he would see!
Thank you for your review and kind words about our home and staff. It is so lovely to hear how well your uncle is and that he is enjoying the activities. I'm sure he enjoyed his birthday also, a day to remember.
I liked Oakcroft House as soon as I entered. It has a lovely homely feel and a calming atmosphere. Everything is kept spotlessly clean and the meals are very appetising. (I know I have tried some myself). The staff are all lovely, very caring and nothing is too much trouble. The home is situated in...
I liked Oakcroft House as soon as I entered. It has a lovely homely feel and a calming atmosphere. Everything is kept spotlessly clean and the meals are very appetising. (I know I have tried some myself). The staff are all lovely, very caring and nothing is too much trouble. The home is situated in a nice quiet location, away from busy roads and has a nice secluded garden. My sister is very happy there and is enjoying the company and many activities on offer every day.
Thank you for your review and kind words. I'm so pleased to hear that your sister is happy and that she is enjoying the activities.
From the very first time I saw Oakcroft House Care Home, I thought there was a wonderful atmosphere. Everything was fully explained to me by the manangement and the head sister. My wife was extremely well cared for and I can find no fault. All the nursing staff are 10/10. My wife was there for 20...
From the very first time I saw Oakcroft House Care Home, I thought there was a wonderful atmosphere. Everything was fully explained to me by the manangement and the head sister. My wife was extremely well cared for and I can find no fault. All the nursing staff are 10/10. My wife was there for 20 months and she connected well with all the staff singing with them from time to time. I have been invited to go whenever I feel like it.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager
My Dad has recently moved to Oakcroft House at the end of June. He has settled in very well and this is a testament to the fantastic team working there. As a regular visitor, I am always made to feel very welcome and nothing is too much trouble. Great work!
My Dad has recently moved to Oakcroft House at the end of June. He has settled in very well and this is a testament to the fantastic team working there. As a regular visitor, I am always made to feel very welcome and nothing is too much trouble. Great work!
Thank you for your review. I'm so glad that your dad has settled in well and I'm sure he will make new friends with both the residents and staff, you must have peace of mind knowing that he is happy and well cared for.
The Home Manager and the Head of Care and every member of staff were thoroughly professional, caring and supportive to both my father during his...
The Home Manager and the Head of Care and every member of staff were thoroughly professional, caring and supportive to both my father during his stay and to me and my wife.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
I cannot rate Oakcroft House highly enough. My grandfather consistently said how wonderful the home was, and how amazing the staff are. I felt extremely reassured he was receiving excellent care and that he retained his dignity right up until the end of his life. It seemed to me that the staff have...
I can't thank them all enough.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team
During the time I have been visiting my relative at Oakcroft House (12 months) the low turnover of staff has ensured consistency in the care provided. The carers have been able to build relationships with the residents and understand their individual needs at a time when change is difficult. I have...
During the time I have been visiting my relative at Oakcroft House (12 months) the low turnover of staff has ensured consistency in the care provided. The carers have been able to build relationships with the residents and understand their individual needs at a time when change is difficult. I have always found the staff to be polite, friendly and considerate in all dealings with residents and visitors. I would have no hesitation in recommending this home to others looking for this type of provision.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
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