Springfield Manor Nursing Home

Hogs Back, Puttenham, Guildford GU3 1AQ
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9.6 41 Reviews
  • Springfield Manor Nursing Home, Guildford
Springfield Manor Nursing Home is a spacious care facility with 26 bedrooms and large grounds, that are ideal for a tranquil lifestyle as well as the efficient practice of effective healthcare.

Service users benefit from en-suite bedrooms and large communal areas that make for an excellent social atmosphere, though privacy and personal choice are also considered a vital part of what the home offers.

Visitors are made to feel welcome and family and loved ones are involved in all areas of decision-making, while a number of alternative therapists also visit the home.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Pranav Vaidya (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (16)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • 24/7

Parking

  • Yes

Springfield Manor Nursing Home Reviews (41)

9.6

Springfield Manor Nursing Home has a Review Score of 9.6 (9.636) out of 10, based on 19 reviews in the last 2 years.
Over all time Springfield Manor Nursing Home has 41 reviews.

Overall Experience
  • 37
  • 3
  • 0
  • 0
  • 1
Date Published
  • 41
  • 5
  • 7
  • 19
  • 22
Reviewer Connection to Springfield Manor Nursing Home
  • 13
  • 9
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 41, showing 41-41
Review from Gary D (Son of Resident) published on 10 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has had the privilege of being a resident of Springfield Manor since June 2015. The accommodation is very suitable and well maintained, but above all the staff are so friendly. My grumpy old dad has been transformed by the love and care that the manager and her team have given him.
Well worth
a visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.636)

Overview of Review Score

The Review Score of 9.6 (9.636) out of 10 for Springfield Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.636 for Springfield Manor Nursing Home is calculated as follows: ( (174 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 214 Ratings = 4.636
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Springfield Manor Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (2)

Vlado

Vlado Veljanoski

Job Title: Home Manager Joined: 2025

Driven by new professional challenges and the desire to support my young family, I relocated to London, where I began my career in Clinical Microbiology at Mayday University Hospital before moving into healthcare management. Over nearly a decade, I held leadership roles at renowned institutions, including the Queen Elizabeth Brain Injury Centre and Octavia Housing and Care.


In 2012, I returned to Skopje, North Macedonia, serving as Deputy Medical Director at Sistina Acibadem Hospital, Medical Director at Skopje Polyclinic and Biotec Laboratories, and later as Clinical Director at Ecolog International. There, I managed large-scale COVID-19 testing projects, including Luxembourg operations and the UK EcoCare mobile labs, where I established 11 laboratories across UK airports in partnership with Deloitte and the DHSC.


As both a doctor and Health & Nursing Care Manager, I bring extensive medical and managerial expertise, with a holistic approach that prioritizes patient well-being and upholds the highest international standards.

Petya

Petya Atanasov

Job Title: Administrator Joined: 2016

Petya’s is most likely the voice you will hear when you phone and the friendly face you will first see when you visit.


In her role as Administrator, she got to know all residents and their families.


All visits are booked via Petya and she will always make sure that anything dropped in for residents is promptly and safely delivered.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Manor Nursing Home to verify any information. View our terms and conditions. Springfield Manor Nursing Home has an Enhanced Service - more info.