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Virginia Water Care Home - Avery Collection

Christchurch Road, Virginia Water, Surrey GU25 4BE
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Virginia Water Care Home - Avery Collection, Virginia Water
Virginia Water Care Home - Avery Collection, Virginia Water
Virginia Water Care Home - Avery Collection, Virginia Water

The Virginia Water Care Home boasts 91 spacious, airy rooms, each featuring en-suite bathrooms. Offering a choice between studio or deluxe 1-bedroom apartments, residents are encouraged to personalise their living spaces with trinkets and keepsakes, transforming them into actual homes from home.

All rooms have a kitchenette, while ground-floor rooms often provide a patio area for residents to relax and enjoy the sunshine. The deluxe apartments offer a more spacious...  

Care Provided by Virginia Water Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £2,500£1,400 - £2,600
Residential Dementia Care£1,500 - £2,700£1,600 - £2,800

Are fees are all in accommodation and care - we have available for studio suites, large studio suites , and 2 - bedroom suites

Contact Virginia Water Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Wilson(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (10)
  • Single Rooms with ensuite Wet Room (72)

Virginia Water Care Home - Avery Collection Reviews (176)

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9.8

Virginia Water Care Home - Avery Collection has a Review Score of 9.8 (9.824) out of 10, based on 26 reviews in the last 2 years. Over all time Virginia Water Care Home - Avery Collection has 176 reviews.

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Showing 176 reviews matching selected criteria
Review from C A S (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

Sunrise of Virginia Water is a very well run care home, with good management and very caring staff. My Mum has been very happy here.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

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Review from Irene R (Resident / Service User) published on 28 April 2017 Submitted via Postal Card
Overall Experience

I am very happy here in Sunrise of Virginia Water. The staff are wonderful and always so helpful. Food very good. Room and facilities kept very clean. I have all I need. Thanks to all the staff for their excellent care.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

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Review from Jacqui C (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience
Staff are excellent. In the three years, mum has never been in her room always with other residents. Lots of mental stimulation.

I think the food (meat could be minced up not pureed) for some residents.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
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Treated with Dignity
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Review from Patricia B (Resident / Service User) published on 28 April 2017 Submitted via Postal Card
Overall Experience
Find it extremely good.
Efficient and pleasant.
Food is good.

I am well looked after.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Joyce J (Resident / Service User) published on 28 April 2017 Submitted via Postal Card
Overall Experience

Overall satisfactory.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret S (Resident / Service User) published on 28 April 2017 Submitted via Postal Card
Overall Experience

I have only been here for a short while but so far, I have found the care, attention and facilities very good.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vivien B (Daughter of Resident) published on 7 February 2017 Submitted via Postal Card
Overall Experience

The care that my mother-in-law has received at Sunrise Virginia Water has been excellent. It is so different from what I imagined it would be. The staff are friendly, caring and professional, it is a lovely place to be. It oozes warmth and care as soon as you walk through the door. My mother-in-law has spent a time in there after surgery for respite care and now wishes she was back again at Sunrise and talks fondly about her time there. The resident's rooms are cosy and warm and everyone is very friendly towards each other. I can only describe it as another family. The good is excellent, it's a great place to be and worth every penny.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to review Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother-in-law stay with us and looking forward to welcoming them back in the future.

The Sunrise of Virginia Water Team

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Review from K B (Resident / Service User) published on 30 January 2017 Submitted via Postal Card
Overall Experience
After a spinal operation, my family felt that a month respite at Sunrise would be advisable.
I cannot fault the care and attention that the staff have shown to me in this month, and the progression I have made in my recuperation.
The standard has been akin to a 4/5 star hotel.

I would recommend this care for anyone who would be unable to look after themselves.

Reply from Marketing Manager, Marketing Manager at Virginia Water Care Home - Avery Collection
Thank you for taking the time to review Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future.

The Sunrise of Virginia Water Team

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Review from D D (Daughter of Resident) published on 13 December 2016 Submitted via Postal Card
Overall Experience

Our dear dad was moved to Sunrise Virginia Water a few weeks ago, where his health and wellbeing has improved dramatically. It is the most friendly, efficiently run care home. It has offered him a chance to join it with art classes, days out, and numerous other activities. As his family, we are all made to feel incredibly welcome, with everyone gracious, charming and accommodating. Would thoroughly recommend this home to anyone .

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Stanley C (Resident / Service User) published on 23 September 2016 Submitted via Postal Card
Overall Experience

Very comfortable room and public rooms. Food very good. Staff very friendly and helpful (including care). Good location.

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Review from Muriel A (Resident / Service User) published on 20 March 2016 Submitted via Postal Card
Overall Experience

Lovely Surroundings. Caring staff and good entertainment.

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Review from Connie B (Resident / Service User) published on 20 March 2016 Submitted via Postal Card
Overall Experience

Beautiful surroundings. Allow dogs which I love when my son visits. us trips are thoroughly enjoyable.

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Review from Jean L (Resident / Service User) published on 20 March 2016 Submitted via Postal Card
Overall Experience

Stunning surroundings. Safe and secure. Enjoyable activities.

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Review from A A (Daughter of Resident) published on 5 February 2016 Submitted via Postal Card
Overall Experience

I was looking for three improvements for my mums remaining life- security, social interaction and care both personal and medical. Since she has moved to the care home she has received all of the above in abundance. Her unhappiness has disappeared as she feels supported and included in the "home life". An excellent result in a few weeks. Thank you.

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Review from Jill W (Daughter of Resident) published on 27 January 2016 Submitted via Postal Card
Overall Experience

My mother has lived here for nearly 3 years and I cannot imagine a better place for her. I visit 2-3 times a week and she is always well cared for and very clearly loved. The carers are very friendly and there are plenty of them, so the service is very good. I find the communication about health issues excellent.

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Review from D C (Resident / Service User) published on 27 January 2016 Submitted via Postal Card
Overall Experience

Both accommodation and staff service excellent!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 19 Feb 2025

    For 79-year-old Noreen McCall, knitting isn’t just a hobby – it’s woven into the very fabric of her life. A dedicated carer for over 52 years, Noreen has spent the...

Upcoming Events

There are no upcoming events for Virginia Water Care Home - Avery Collection.

Awards / Recognitions (12)

Accreditations

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Meet the Team (5)

Emma Wilson
Emma WilsonJob Title:General Home ManagerJoined: 2023

I started with Avery Healthcare in 2023. I have worked in the Health & Social Care sector since I was sixteen. I love to see people live in a care home, having their life fulfilled, making memories, and living life to the fullest! Working in our residents' home is a great honour, and I still love my work and what each day brings.

Julita Kantaite
Julita KantaiteJob Title:Deputy Manager

I have had the privilege of working at our home since 2010. I am truly passionate about ensuring our residents have the best quality care giving their families peace of mind.

The importance of my role is to ensure that all the care and clinical aspects are met beyond expectation and that both the resident and family are supported to their fullest.

We have a dedicated and knowledgeable team who work together consistently empowering residents to maximise their ability to preserve independence with safeguarding in mind for all individuals. We are a caring family home for our residents.

Samantha Wells
Samantha WellsJob Title:Activities and Volunteers Co-ordinator

Hi, my name is Samantha Wells and I am the Activities and Volunteer Coordinator at Virginia Water. I have been working here since August 2015.

I truly enjoy my job, getting to know all Residents individually and listening to their life stories. This is a chance to explore their past and gain an insight into their lives and some memorable and meaningful moments. At Virginia Water, we have a lovely activities team and we run the Live with Purpose Programme. This covers a variety of Activities enriching the mind, body and soul. There is nothing more rewarding than seeing our residents smiling, laughing and having a good time.

Julie Hamilton
Julie HamiltonJob Title:Head Chef/Dining Services Manager

I started my career at the iconic Waldorf Hotel in London which inspired my passion for hospitality.

Unsocial hours and the birth of my daughter made me rethink my career and hence the transition to care home catering for the past 15 years. I have never looked back. I really enjoy catering for all our residents’ dietary requirements. It’s a very rewarding job and a privilege to cook for them in their home. A birthday celebration never goes by without a personalised cake. My team also support special events in the home.

Claire Hilton
Claire HiltonJob Title:Business Administrator ManagerJoined: 2024

With over 20 years of experience in hotel management I was in search of a new challenge. In joining the team at Virginia Water care home in February 2024 in this business administration role I felt I could encompass my knowledge and experience and challenge myself to adapt it into the care sector. I felt very privileged to be offered the position and am already loving getting to know the residents and working with the team here in a very friendly and welcoming environment. Whether it be billing queries from the residents or work related queries from the team members I am here to assist and I get great satisfaction from helping others. Nothing is too much trouble to ensure our residents happiness and their family’s peace of mind.

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