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Virginia Water Care Home - Avery Collection

Christchurch Road, Virginia Water, Surrey GU25 4BE
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Virginia Water Care Home - Avery Collection, Virginia Water
Virginia Water Care Home - Avery Collection, Virginia Water
Virginia Water Care Home - Avery Collection, Virginia Water

The Virginia Water Care Home boasts 91 spacious, airy rooms, each featuring en-suite bathrooms. Offering a choice between studio or deluxe 1-bedroom apartments, residents are encouraged to personalise their living spaces with trinkets and keepsakes, transforming them into actual homes from home.

All rooms have a kitchenette, while ground-floor rooms often provide a patio area for residents to relax and enjoy the sunshine. The deluxe apartments offer a more spacious...  

Care Provided by Virginia Water Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £2,500£1,400 - £2,600
Residential Dementia Care£1,500 - £2,700£1,600 - £2,800

Are fees are all in accommodation and care - we have available for studio suites, large studio suites , and 2 - bedroom suites

Contact Virginia Water Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Wilson(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (10)
  • Single Rooms with ensuite Wet Room (72)

Virginia Water Care Home - Avery Collection Reviews (176)

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9.8

Virginia Water Care Home - Avery Collection has a Review Score of 9.8 (9.824) out of 10, based on 26 reviews in the last 2 years. Over all time Virginia Water Care Home - Avery Collection has 176 reviews.

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Showing 176 reviews matching selected criteria
Review from Stella D (Resident / Service User) published on 31 August 2017 Submitted via Postal Card
Overall Experience

Staff are very kind.

Reply from Lewis Sluman, Digital Marketing Executive at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

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Review from Alex A (Grandson of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience

My grandparent was her for a short stay but everyone has been very kind and the service very good.

Reply from Lewis Sluman, Digital Marketing Executive at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

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Review from Karen T (Daughter of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience
My mother has lived at Sunrise for 2years and 8months. Mum receives excellent attention from all the staff, from management, carers, activities, hairdresser, housekeeping and catering etc.
The activities are excellent and I am made to feel involved in this lovely community. It is a home from home with wonderful, kind, caring and professional staff.
The food is lovely, it is difficult to cater all the time for all tastes.

Thank you.

Reply from Lewis Sluman, Digital Marketing Executive at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
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Treated with Dignity
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Review from Pamela L (Daughter of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience
I know my mother is safe and well cared for at Sunrise.

The staff are well trained and patient and are well able to deal with her sometimes difficult moods.

Reply from Lewis Sluman, Digital Marketing Executive at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M D (Son of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience

Generally very good care.

Reply from Lewis Sluman, Digital Marketing Executive at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Ian R (Son of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience

Good introduction of my mother and father in a difficult situation.

More regular, daily communication from a consistent source would have helped.

Reply from Lewis Sluman, Digital Marketing Executive at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C T (Friend of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience

The garden could be more accessible.

Reply from Lewis Sluman, Digital Marketing Executive at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joy C (Daughter of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience

I have been very happy with the care provided to my mother. The staff treat her with dignity and respect and appear to be genuinely concerned about her care.

Reply from Lewis Sluman, Digital Marketing Executive at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M L (Resident / Service User) published on 25 May 2017 Submitted via Postal Card
Overall Experience

Very happy with the care. Physical wellbeing has improved within the home. You would have to go a long way to find anywhere better.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Joan C (Resident / Service User) published on 25 May 2017 Submitted via Postal Card
Overall Experience

I would like senior management to be more friendly.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Resident / Service User) published on 25 May 2017 Submitted via Postal Card
Overall Experience

Generally very good. Staff and volunteers are kind and helpful. Food sometimes a bit bland. Activities/trips helpful but dull - more variety would be good.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Donald B (Brother of Resident) published on 25 May 2017 Submitted via Postal Card
Overall Experience

Very comfortable with good food. Room pleasant, staff pleasant and excellent.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin D (Son-in-law of Resident) published on 15 May 2017 Submitted via Postal Card
Overall Experience
Simply superb care home. My father-in-law has literally experienced a new lease of life due to the exemplary care metered out by all the staff at Sunrise.
What was an incredibly difficult transition has ended up having an extremely positive outcome for him.

As the family, we are always welcome at all times and indeed feel very much part of the care.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Resident / Service User) published on 15 May 2017 Submitted via Postal Card
Overall Experience

I have recently been in hospital and my recovery has been greatly helped by the assistance I have received here. I have nothing but praise for the staff and management.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lorraine C (Daughter of Resident) published on 15 May 2017 Submitted via Postal Card
Overall Experience

I am very happy my mother came to Sunrise. She has been welcomed, cared for and is very happy too. It's so hospitable for visitors and all of the staff are friendly and helpful. Nothing is too much trouble.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Louise B (Daughter of Resident) published on 15 May 2017 Submitted via Postal Card
Overall Experience
While on an extended holiday abroad, my mother in law was treated with the utmost care and consideration by all the staff and carers of Sunrise, Virginia Water.
She is extremely happy living within this community and really feels it is her home.

We could go away knowing she was happy and being well looked after.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A W (Resident / Service User) published on 15 May 2017 Submitted via Postal Card
Overall Experience

I have been comfortable and well cared for here. Food not too bad.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen E (Resident / Service User) published on 15 May 2017 Submitted via Postal Card
Overall Experience
Sunrise is a very pleasant and well-run care home, the staff are always helpful and take the time to listen to your needs.
I would recommend it.

I don't think you could find a better care home.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Donna W (Granddaughter of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

My grandma enjoys it here at Sunrise. She has a varied diet and made lots of new friends.

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith V (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

Mum is looked after and cared for in a very caring and loving atmosphere. Sunrise is a lively and stimulating environment and residents are given the opportunity to enjoy many activities. My sister and I always feel we are treated like friends by the staff and supported ourselves. Thank you!

Reply from UK Marketing, Marketing Assistant at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 19 Feb 2025

    For 79-year-old Noreen McCall, knitting isn’t just a hobby – it’s woven into the very fabric of her life. A dedicated carer for over 52 years, Noreen has spent the...

Upcoming Events

There are no upcoming events for Virginia Water Care Home - Avery Collection.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Virginia Water Care Home - Avery Collection.

Meet the Team (5)

Emma Wilson
Emma WilsonJob Title:General Home ManagerJoined: 2023

I started with Avery Healthcare in 2023. I have worked in the Health & Social Care sector since I was sixteen. I love to see people live in a care home, having their life fulfilled, making memories, and living life to the fullest! Working in our residents' home is a great honour, and I still love my work and what each day brings.

Julita Kantaite
Julita KantaiteJob Title:Deputy Manager

I have had the privilege of working at our home since 2010. I am truly passionate about ensuring our residents have the best quality care giving their families peace of mind.

The importance of my role is to ensure that all the care and clinical aspects are met beyond expectation and that both the resident and family are supported to their fullest.

We have a dedicated and knowledgeable team who work together consistently empowering residents to maximise their ability to preserve independence with safeguarding in mind for all individuals. We are a caring family home for our residents.

Samantha Wells
Samantha WellsJob Title:Activities and Volunteers Co-ordinator

Hi, my name is Samantha Wells and I am the Activities and Volunteer Coordinator at Virginia Water. I have been working here since August 2015.

I truly enjoy my job, getting to know all Residents individually and listening to their life stories. This is a chance to explore their past and gain an insight into their lives and some memorable and meaningful moments. At Virginia Water, we have a lovely activities team and we run the Live with Purpose Programme. This covers a variety of Activities enriching the mind, body and soul. There is nothing more rewarding than seeing our residents smiling, laughing and having a good time.

Julie Hamilton
Julie HamiltonJob Title:Head Chef/Dining Services Manager

I started my career at the iconic Waldorf Hotel in London which inspired my passion for hospitality.

Unsocial hours and the birth of my daughter made me rethink my career and hence the transition to care home catering for the past 15 years. I have never looked back. I really enjoy catering for all our residents’ dietary requirements. It’s a very rewarding job and a privilege to cook for them in their home. A birthday celebration never goes by without a personalised cake. My team also support special events in the home.

Claire Hilton
Claire HiltonJob Title:Business Administrator ManagerJoined: 2024

With over 20 years of experience in hotel management I was in search of a new challenge. In joining the team at Virginia Water care home in February 2024 in this business administration role I felt I could encompass my knowledge and experience and challenge myself to adapt it into the care sector. I felt very privileged to be offered the position and am already loving getting to know the residents and working with the team here in a very friendly and welcoming environment. Whether it be billing queries from the residents or work related queries from the team members I am here to assist and I get great satisfaction from helping others. Nothing is too much trouble to ensure our residents happiness and their family’s peace of mind.

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