Claydon House

8 Wallands Crescent, Lewes BN7 2QT
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9.8 75 Reviews
  • Claydon House, Lewes
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Care Provided by Claydon House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1782
  • Self-Funded Nursing Care: from £2031
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1900
  • RESPITE Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £2000
  • RESPITE Self-Funded Nursing Dementia Care: from £2000
The price(s) shown are provided by the care home. Contact Claydon House for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Lesley Andrew (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (49)
  • Single Rooms with Ensuite Wet Room (37)

Visiting

  • Family and friends are welcome to visit loved ones at any time they choose. The home offers 100% visiting time flexibility.

Parking

  • There is on site parking available for visitors

Are you the Owner/Manager of Claydon House? View your Advertising Options

Claydon House Reviews (75)

9.8

Claydon House has a Review Score of 9.8 (9.828) out of 10, based on 21 reviews in the last 2 years.
Over all time Claydon House has 75 reviews.

Overall Experience
  • 54
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Date Published
  • 75
  • 9
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  • 21
  • 54
Reviewer Connection to Claydon House
  • 31
  • 12
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  • 2
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Total of 75, showing 1-20
Review from Robert F (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent three very happy years at Claydon House. The staff are fantastic, and hardly any turnover of staff. This is important that the same people provided her care. Communication with me was excellent. I would rate Claydon House as outstanding in every aspect.
Reply from Rhiannon Freeman-Gray, Review Team at Claydon HouseThank you so much for your kind words, which mean a lot to all of us. It's wonderful to hear how happy your mother was at Claydon House, and that you had such a good relationship with the team. If there's ever anything more we can do to support you, please don't hesitate to ask.
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Review from Deborah W (Daughter of Resident) published on 18 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Claydon House for just over 2 months and we are all very pleased with the care she is receiving. All of the carers, nurses and support staff are so kind, they always take time to talk and reassure her. The managers are very efficient and information is shared well amongst the staff.
The food is good and plentiful but could be served a little hotter. There is a never ending supply of hot drinks, biscuits and cake. Regular activities are organised twice a day and are good fun. The whole house is tastefully decorated and clean. Laundry is done promptly and with care. I would certainly recommend Claydon House for your loved one.
Reply from Stuart Lamacraft, Reviews Team at Claydon HouseThank you for your thoughtful review. We're delighted to hear your mother has settled in well and that you're pleased with the care and support from our team. We appreciate your feedback regarding the temperature of the meals and will share this with our kitchen team. Your kind recommendation means a great deal to everyone at Claydon House.
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Review from R K (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Claydon House have been excellent in caring for Mum at short notice after her fall and need for respite care. From the start, they made everything easy, visiting her at home to assess her needs and ensure they could provide the right environment. They chose a room that suited her well and gave us confidence
in the care she would receive. Visiting is flexible, and we are always made to feel welcome and able to join activities and meals. The house is clean, well-appointed, and her en-suite room has a lovely view and good access to shared spaces. Staff helped her set up the room comfortably and encouraged her to bring familiar items from home. Mum has made good progress, is settling well, enjoys chatting with other residents, and is treated with kindness and dignity. She says she likes the home, and we can see she is regaining her mobility. The management and staff are friendly and work hard to make Claydon feel like a home while offering high-quality nursing care.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Claydon HouseThank you so much for this lovely review! We really appreciate you taking the time to share your thoughts. It's great to hear that your mum has settled in so well and that her mobility is improving. If there's ever anything more we can do to support you or her, please just ask!
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Review from i r (Daughter-in-law of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been very kind and helpful in getting the move organised. it is a calm and light space and we are very pleased with the care so far. The room is well-equipped and comfortable and not at all clinical. Visitors are always welcome.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Claydon HouseThank you so much for your kind words! They mean so much to the whole team. We're delighted that you're pleased with the care so far, and if there's ever anything more we can do to support you, please don't hesitate to ask.
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Review from D S (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Claydon House for just over a month and the staff have been so supportive, answering our numerous questions and taking time to help Dad settle. He is enjoying the food so much he has put on weight! I feel so reassured that he is being well cared for in a calm, kind and gentle environment.
Reply from Stuart Lamacraft, on behalf of the team at Claydon HouseThank you for your lovely feedback. We're so pleased to hear that your father is settling in well and enjoying the food, and that our team has been able to support you both during this transition. It's wonderful to know you feel reassured by the care and calm environment at Claydon House.
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Review from Chris S (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lesley and the entire team at Claydon House Care home are amongst some of the kindest and most supportive people I've ever met. My mother needed a two week respite care which we were able to sort out in just a few days allowing my mother to move in quickly. The team have all been brilliant and supported
my mother where I am 130 miles away in the middle of the country. They have looked after her every need including helping her with some minor medical issues. The whole service from initial contact to checkout has been 5 star, I'd give them more but the scale doesn't go that far.
Thank you again to you all and have a wonderful Christmas.
Reply from Rowen Campbell, on behalf of the team at Claydon HouseWhat kind words, thank you! Thanks too for taking the time to write us a review and share your experience of Claydon House. It was a pleasure to have your mother with us and we would love to welcome her back any time, and if there is ever anything more we can do to support you, please just let us know.
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Review from Beverley T (Relative of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited friends and relatives in many care homes but never have the words care and home been more fitting. The staff are welcoming, professional and clearly have the best interest of the residents in their care. The residents were all engaged in conversation or activities and no one looked lonely
or unhappy. This is clearly a home well managed and run but felt like a home and not an organisation. If you are looking for somewhere for a loved one do go and have a look around Claydon House. You won't be disappointed.
Reply from Stuart Lamacraft, on behalf of the team at Claydon HouseThank you for your thoughtful feedback. We're delighted to hear that Claydon House felt genuinely homely and that the care, atmosphere and engagement of residents stood out during your visit. Your kind words about the team and management are greatly appreciated, and your recommendation means a great deal to us.
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Review from H H (Friend of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first visit to a loved one today. Claydon House was beautifully presented. The Staff were super. We were offered coffee on arrival. Our loved one was clearly being well looked after in a beautiful room which was clean, warm and personalised.
When a person you love is vulnerable and needs to be cared
for it is a stressful and scary time...but when you meet staff with warm smiles and time for you....it means the world. Thank you. Xx
Reply from Nicole Howarth, on behalf of the team at Claydon HouseThank you for taking the time to leave us such a fantastic review! We're delighted to hear that your friend is receiving such great care at Claydon House and that your visit was a positive experience. Our team takes great pride in creating an environment where residents and families feel supported, so your feedback means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Jane M (Friend of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really enjoy visiting my friend. Her room is beautiful with enough of her possessions for her to feel it is her home. It has a stunning view of tree tops as the shared sitting room next door also has. Quite often her friends join in our conversations, and staff ply us with tea and delicious cakes
made in the kitchen. Long term staff have imaginative and caring relationships with her. Often they lay on interesting activities e.g. surveying and discussing a range of contemporary magazines, and I have attended stunning musical recitals with her.
Reply from Nicole Howarth, on behalf of the team at Claydon HouseMany thanks for your positive review. We're delighted to hear that your friend is receiving such great care at Claydon House, and that her room feels homely and personal. It's lovely to know that our team's care and activities help make Claydon House such a welcoming and engaging place. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Steve R (Brother of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother went into Claydon House Lewes on palliative care and I can't be more pleased with the care he is getting the Mangers are very helpful and cheerful and the staff cannot do any more for you and the residents they work very hard to keep everyone happy i cannot praise them highly enough I am
glad I chose Claydon House for my brother he is very happy there
Reply from Nicole Howarth, on behalf of the team at Claydon HouseThank you for taking the time to leave us such a fantastic review! We're happy to hear that your brother is receiving such great care at Claydon House and that our team's care and support have made a positive difference for you both. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Sara G (Wife of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the care team and home enough for their dedication and attention given to my husband; I was very happy that his last days were in a caring environment.
Reply from Nicole Howarth, on behalf of the team at Claydon HouseThank you for your kind words and recognition of the team. We're happy to hear that your husband received such great care at Claydon House and that we were able to provide comfort and support during his time with us. Please accept our sincere condolences. It was an honour to care for him. I will pass on your kind comments to the whole team.
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Review from C B (Friend of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience of care of Claydon House has been wonderful. The staff have been caring and understanding at all times. The management have been extremely helpful and flexible to take account of our needs. We attribute the residents health improvement to the quality of the care.
Reply from Nicole Howarth, on behalf of the team at Claydon HouseThank you for taking the time to leave us such a fantastic review! We're so pleased to hear that you've had such a positive experience at Claydon House. Knowing that the quality of care provided by our dedicated team has contributed to your friend's health improvement means the world to us. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Chrissy B (Daughter of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my experience this is an excellent care home. From the first contact, when enquiring for my father, I felt listened to and cared for. It was a very difficult time for us both and the wonderful people at Claydon House immediately responded to support us. Dad is thriving in this beautiful environment
and from the very first day said he felt at home. And the meals are delicious too.
Reply from Nicole Howarth, on behalf of the team at Claydon HouseMany thanks for your positive review. We're delighted to hear that your dad is receiving such great care at Claydon House and that he has settled in so quickly. We know how emotional this transition can be, so it means a lot to us that you've felt supported throughout. I will pass on your kind comments to the whole team.
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Review from K B (Daughter of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very responsive, caring and safe environment. Encouraged my mother to be as active as she could be during her recovery from fractures. Staff always friendly and cheerful and took time to get to know Mum and family. Managers were also extremely flexible and helpful about arranging respite spells
in emergencies:
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Review from S Y (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All members of staff go beyond all expectations.
Everyone is so kind and helpful.
It is a wonderful care home to live in.
Reply from Home Manager, Home Manager at Claydon HouseThank you, for your kind words and recognition of the team at Claydon House. The team works hard to deliver high standards of quality care at all times, so your feedback truly means a lot to us. I will pass on your kind comments to the whole team.
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Review from Alison S (Niece of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very cosy, lovely main rooms, the room my auntie is in could do with a make over. The staff are lovely friendly and welcoming. I have answered as best as I can to the ratings but I don't know all the details of some.
Reply from Home Manager, Home Manager at Claydon HouseThank you for taking the time to leave a review, Alison. I'm delighted to hear that you're happy with the home and that the staff at Claydon House have made a positive impression. We appreciate your suggestion regarding your auntie's room, we're always looking for ways to improve the home for our residents, so we will definitely look into this. I will pass on your kind comments to the whole team.
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Review from R G (Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Care staff were first class.
Reply from Vanessa Redford, Home Manager at Claydon HouseThank you for taking the time to leave us such a fantastic review! We're happy to hear that you received such great care and enjoyed your stay with us. Your feedback will be shared with the team.
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Review from A S (Daughter-in-law of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having had a severe stroke earlier in the year, nothing more could be done at the stroke unit so we needed to find a care home. From the first meeting, we were so impressed with the team and facilities. We had some complications with the admission but the team stepped in and managed this for us. Snice
moving in the change to our mum has been incredible. She has a special chair to allow her some freedom to move around the home and in the short time being there she looks so much better. The staff are amazing, friendly and always greeted with a smile.
Reply from Vanessa Redford, Home Manager at Claydon HouseOn behalf of the Claydon House team, we would like to thank you for your lovely feedback. We're happy to hear that your mum is receiving such great care and that the team has been able to make a positive difference. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
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Review from T U (Daughter of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Claydon House has brought my mother some peace. Her room is always immaculate and she is well cared for. The greatest asset Claydon House has are the staff. The people caring for my mother are warm, kind, attentive and efficient. My one issue is that they are very overworked. There should be more support
for the staff and they should never have to work alone for periods of time. I think it is an incredibly demanding job and the well being of the carers should be at the forefront because the happier they are the happier the home is. I would recommend Claydon House. It has been a lovely place for my mother to be.
Reply from Vanessa Redford, Home Manager at Claydon HouseThank you for your review. We're happy to hear that your mother is receiving such great care at Claydon House. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. Your feedback is appreciated and will be passed on to the management team.
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Review from Dylan T (Son of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to express my appreciation for the whole team at Claydon House. My mother and I looked at several nursing homes in and around the region, and we instantly came to the decision that Claydon House felt the most homely not only in terms of the place itself, but, more vitally, with respect to the
staff themselves. They are all attentive, caring, warm and compassionate and treat my mother as an individual rather than a patient. Her room here has become a version of her home beyond Claydon House. This level of respect and attention for who she is as a person is so important for her well-being. I live abroad, but feel reassured that my mother is in such good hands at Claydon House while I'm away. The team here are all doing such important work; I cannot thank you all enough for taking such care of mum.
Reply from Home Manager, Home Manager at Claydon HouseThank you for your lovely comments. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. We're happy to hear that your mother is receiving such great care at Claydon House and will pass on your kind comments to the whole team.
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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Claydon House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.828 for Claydon House is calculated as follows: ( (204 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 239 Ratings = 4.828
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Claydon House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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Frequently Asked Questions about Claydon House

What types of Care is Claydon House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Claydon House have?

There are 49 Single Rooms.

What are the Facilities & Services at Claydon House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Claydon House to the centre of Lewes?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claydon House to verify any information. View our terms and conditions. Claydon House has an Basic Service - more info.