
Everyone is made to feel welcome at Claydon House, there is a lovely, relaxed and homely atmosphere.Helen S(Daughter of Resident/Service User)

The activities and events laid on were marvellous.Julie O(Daughter of Resident/Service User)

The house interiors are exceptional, and the bedrooms feel cosy and high-endRobin T(Son of Resident/Service User)

Everyone is made to feel welcome at Claydon House, there is a lovely, relaxed and homely atmosphere.Helen S(Daughter of Resident/Service User)

The activities and events laid on were marvellous.Julie O(Daughter of Resident/Service User)

The house interiors are exceptional, and the bedrooms feel cosy and high-endRobin T(Son of Resident/Service User)

Claydon House is located in a quiet residential area in Lewes and provides residential, dementia and nursing care for permanent and respite stays.
The East Sussex care home has Victorian character and offers modern facilities, including communal areas, a café and a hair and beauty salon. Bedrooms are individually decorated, and many have en-suite facilities. The home also has a garden with seating areas where residents can spend time with loved...
Care Provided by Claydon House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Claydon House for full pricing details and T&Cs.
Contact Claydon House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Lesley Andrew(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (49)
- Single Rooms with ensuite Wet Room (37)
Visiting
- Family and friends are welcome to visit loved ones at any time they choose. The home offers 100% visiting time flexibility.
Parking
- There is on site parking available for visitors
Claydon House Reviews (76)
Claydon House has a Review Score of 9.8 (9.833) out of 10, based on 22 reviews in the last 2 years.
Over all time Claydon House has 76 reviews.
I have been at Claydon House Care Home for a month and I'm really happy with the home. I really like the staff and feel well cared for. I really enjoy the wide range of activities, particularly the music events. I also like the lovely accommodation, the location is great and enables me to visit beautiful parks and great shops and restaurants. I also really like the fact that my son can easily visit me from London.
This disease my friend has is completely unknown to me and I have no idea how to cope with it. The staff seem to be able to answer any questions I have and reassure me when I am worried.
Claydon House provides an excellent level of specialist care and our relative receives the appropriate level of focus and attention. Overall, the standard of care provided is constantly high. Communication over the past fourteen months should have been made easier with the technology that is now available i.e. a large screen for Zoom meetings as opposed to an iPhone or iPad, and headphones for those with hearing impairment.
The staff are all absolutely lovely and take great care of my mother. This has been a very difficult year for everyone, and whilst before Covid, I would visit almost daily, the challenge of not being able to see my dad has been hard on us all. The home could have done more by way of communication. The only way to speak to my father, who is deaf and has dementia was to phone him, he could not hear me, and the process was confusing for him. Some investment in Zoom would help.
My dad has been living at Claydon House for almost 8 years. Pre-Covid 19 restrictions I was always visiting at different times of the day, weekends and bank holidays. I experienced staff providing good care to residents and they provide a range of social and stimulating activities. Staff have been kind, understanding and professional towards my dad and myself. They have learnt how to manage his care needs and know him as an individual. I have always been able to contact my dad. I can speak to all members of staff and know that my concerns or queries will be addressed or issues taken on board. This attitude is extremely important as it provides reassurance and promotes trust that my dad is being cared for at Claydon House.
My grandmother went into Claydon House some years ago as she particularly wanted to be in the area and at the time it was the best of the 3 homes there. Since then it has gone steadily downhill. It is in need of a full refurbishment. The staff turnover is constant. The conservatory, which was the nicest part, is scruffy. The pictures are bad. The furniture was moved and a pool table put there? The food was poor - always lukewarm, no condiments on the tray. Claydon House seems to look after the dementia residents, but the 'normal' elderly ones not so much. They are not children or idiots - treat them as such!
I have always found the staff efficient, well qualified and caring. The accommodation and meals are very good.
My father became a resident at Claydon House initially for respite care due to Alzheimer's, however, he became a long-stay resident soon after. Even though he was only there for a short time, due to being transferred to hospital, the care he received at Claydon was impeccable. All the staff, including the nurses, care team, kitchen workers, activity planner, the management and the office staff, were kind, supportive and extremely helpful to me and my family during a very difficult time, especially during these extraordinary times we find ourselves.
Up and above the performance of the routine services and functions of a care home. This home has always treated my mother as an individual with great and genuine respect and kindness. It is a huge comfort knowing that she is cared for by this home, and its excellent staff and management, particularly through this difficult time when visits are not possible.
During the most challenging of circumstances, the home has worked so hard to protect residents and to provide them with good social activities. Visits have been enabled where possible. The care staff are very kind. There has been a smooth transition from one long term manager to a new one, and communication from him is good.
Always able to step and answer any worries that arise.
Always get phone calls telling us of concerns they have.
Although my Uncle was only at Claydon House for a short time, during his stay, he was cared for with compassion and professionalism. I found the Management to be very experienced and dedicated to their residents and staff alike. During such difficult and changing circumstances, the carers gave my Uncle first-class treatment and although I was unable to visit during the virus restriction rules, I was always able to speak regularly to staff, who clearly wished to get to know him better. My Uncle couldn't have been placed in more caring hands and I would not hesitate in giving my highest recommendation to friends and neighbours. A huge thank you to all those who cared for my lovely Uncle.
My mother spent a short time at Claydon House and was very well cared for. The facilities were very homely and welcoming. All the staff were very sociable and attentive towards my mother and nothing was too much trouble. We would highly recommend this nursing home.
2. Nurses lacking in confidence and linguistic competence.
3. Very disappointed by delay in returning deposit and overpayment. It took 3 weeks to send invoice and after 6 weeks, still no money returned. In contrast to us paying the money the day that dad went in.
My wife was treated with care and respect throughout her stay. Many thanks.
Mum is happy and comfortable. She especially likes activities involving children and music. Only concern is the lack of communication. Hard to find the senior staff to talk to and then messages do not get passed on. Staff need to consult her diary in which I leave messages daily.
My father has been at Claydon for nearly 5 years. He has recently died. He was always treated with kindness, respect, as were we. In spite of continuous bed care, he never suffered from bed sores - a testament to his care.
Staff always helpful but pushed to feed bedbound before dinner gets cold.
Thank you for taking the time to review Claydon House, we really appreciate your feedback. At Claydon House we take great pride in ensuring we deliver high-quality care and facilities and we are pleased you find our care team helpful. We ensure residents who are bedbound and need support with their...
I had expected an ensuite room but didn't get one.
By the end of 2 weeks, I was able to walk quite well and was happy to return home.
The care I had received had been quite satisfactory.
My mum had Alzheimer's and she spent the last few weeks of her life at Claydon House. We couldn't have asked for anywhere better. The home has a very calming atmosphere, bright and airy, and the manager and her team were all lovely. The carers were really attentive and did everything they could to make sure my mum was comfortable. Thank you so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (49) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Claydon House.
Accreditations
There are no accreditations posted yet for Claydon House.
Meet the Team (1)

I lead my professional Care Team in delivering the highest level of care and support for our residents.
My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.
I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.
I feel that the Care UK philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claydon House to verify any information. View our terms and conditions. Claydon House has an Enhanced Service -more info.