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Claydon House

8 Wallands Crescent, Lewes, East Sussex BN7 2QT
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Everyone is made to feel welcome at Claydon House, there is a lovely, relaxed and homely atmosphere.Helen S(Daughter of Resident/Service User)
Claydon House, Lewes
The activities and events laid on were marvellous.Julie O(Daughter of Resident/Service User)
Claydon House, Lewes
The house interiors are exceptional, and the bedrooms feel cosy and high-endRobin T(Son of Resident/Service User)
Claydon House, Lewes

Claydon House is located in a quiet residential area in Lewes and provides residential, dementia and nursing care for permanent and respite stays.

The East Sussex care home has Victorian character and offers modern facilities, including communal areas, a café and a hair and beauty salon. Bedrooms are individually decorated, and many have en-suite facilities. The home also has a garden with seating areas where residents can spend time with loved...  

Care Provided by Claydon House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,968
Residential Dementia CareFrom £1,750From £1,968
Nursing CareFrom £2,000From £2,250
Nursing Dementia CareFrom £2,000From £2,250
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Claydon House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Lesley Andrew(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (49)
  • Single Rooms with ensuite Wet Room (37)

Visiting

  • Family and friends are welcome to visit loved ones at any time they choose. The home offers 100% visiting time flexibility.

Parking

  • There is on site parking available for visitors

Claydon House Reviews (76)

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9.8

Claydon House has a Review Score of 9.8 (9.833) out of 10, based on 22 reviews in the last 2 years. Over all time Claydon House has 76 reviews.

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Showing 76 reviews matching selected criteria
Review from H R (Resident / Service User) published on 3 November 2021 Submitted via Postal Card
Overall Experience

I have been at Claydon House Care Home for a month and I'm really happy with the home. I really like the staff and feel well cared for. I really enjoy the wide range of activities, particularly the music events. I also like the lovely accommodation, the location is great and enables me to visit beautiful parks and great shops and restaurants. I also really like the fact that my son can easily visit me from London.

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Review from Maureen Y (Friend of Resident) published on 3 November 2021 Submitted via Postal Card
Overall Experience
I have found the staff, including the manager, to be kind and helpful at all times.

This disease my friend has is completely unknown to me and I have no idea how to cope with it. The staff seem to be able to answer any questions I have and reassure me when I am worried.

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Review from L H (Son-in-law of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience

Claydon House provides an excellent level of specialist care and our relative receives the appropriate level of focus and attention. Overall, the standard of care provided is constantly high. Communication over the past fourteen months should have been made easier with the technology that is now available i.e. a large screen for Zoom meetings as opposed to an iPhone or iPad, and headphones for those with hearing impairment.

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Review from Joanne S (Daughter of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience

The staff are all absolutely lovely and take great care of my mother. This has been a very difficult year for everyone, and whilst before Covid, I would visit almost daily, the challenge of not being able to see my dad has been hard on us all. The home could have done more by way of communication. The only way to speak to my father, who is deaf and has dementia was to phone him, he could not hear me, and the process was confusing for him. Some investment in Zoom would help.

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Review from S B (Daughter of Resident) published on 18 May 2021 Submitted via Postal Card
Overall Experience

My dad has been living at Claydon House for almost 8 years. Pre-Covid 19 restrictions I was always visiting at different times of the day, weekends and bank holidays. I experienced staff providing good care to residents and they provide a range of social and stimulating activities. Staff have been kind, understanding and professional towards my dad and myself. They have learnt how to manage his care needs and know him as an individual. I have always been able to contact my dad. I can speak to all members of staff and know that my concerns or queries will be addressed or issues taken on board. This attitude is extremely important as it provides reassurance and promotes trust that my dad is being cared for at Claydon House.

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Review from K F (Granddaughter of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

My grandmother went into Claydon House some years ago as she particularly wanted to be in the area and at the time it was the best of the 3 homes there. Since then it has gone steadily downhill. It is in need of a full refurbishment. The staff turnover is constant. The conservatory, which was the nicest part, is scruffy. The pictures are bad. The furniture was moved and a pool table put there? The food was poor - always lukewarm, no condiments on the tray. Claydon House seems to look after the dementia residents, but the 'normal' elderly ones not so much. They are not children or idiots - treat them as such!

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Review from R S (Power of Attorney of Resident) published on 12 March 2021 Submitted via Postal Card
Overall Experience
Obviously, 2020/2021 have been very difficult because of Covid 19. I have not visited the home in this period so my assessments are based on telephone conversations with the staff and previous visits.

I have always found the staff efficient, well qualified and caring. The accommodation and meals are very good.

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Review from Daniel G (Son of Resident) published on 9 March 2021 Submitted via Postal Card
Overall Experience

My father became a resident at Claydon House initially for respite care due to Alzheimer's, however, he became a long-stay resident soon after. Even though he was only there for a short time, due to being transferred to hospital, the care he received at Claydon was impeccable. All the staff, including the nurses, care team, kitchen workers, activity planner, the management and the office staff, were kind, supportive and extremely helpful to me and my family during a very difficult time, especially during these extraordinary times we find ourselves.

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Review from Mike N (Son of Resident) published on 9 March 2021 Submitted via Postal Card
Overall Experience

Up and above the performance of the routine services and functions of a care home. This home has always treated my mother as an individual with great and genuine respect and kindness. It is a huge comfort knowing that she is cared for by this home, and its excellent staff and management, particularly through this difficult time when visits are not possible.

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Review from C B (Daughter of Resident) published on 17 February 2021 Submitted via Postal Card
Overall Experience

During the most challenging of circumstances, the home has worked so hard to protect residents and to provide them with good social activities. Visits have been enabled where possible. The care staff are very kind. There has been a smooth transition from one long term manager to a new one, and communication from him is good.

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Review from S T (Power of Attorney of Resident) published on 22 January 2021 Submitted via Postal Card
Overall Experience
Very helpful staff; working in very difficult circumstances.
Always able to step and answer any worries that arise.

Always get phone calls telling us of concerns they have.

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Review from Elaine (Niece of Resident) published on 19 May 2020 Submitted via Website
Overall Experience

Although my Uncle was only at Claydon House for a short time, during his stay, he was cared for with compassion and professionalism. I found the Management to be very experienced and dedicated to their residents and staff alike. During such difficult and changing circumstances, the carers gave my Uncle first-class treatment and although I was unable to visit during the virus restriction rules, I was always able to speak regularly to staff, who clearly wished to get to know him better. My Uncle couldn't have been placed in more caring hands and I would not hesitate in giving my highest recommendation to friends and neighbours. A huge thank you to all those who cared for my lovely Uncle.

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Review from J J (Daughter of Resident) published on 5 March 2020 Submitted via Website
Overall Experience

My mother spent a short time at Claydon House and was very well cared for. The facilities were very homely and welcoming. All the staff were very sociable and attentive towards my mother and nothing was too much trouble. We would highly recommend this nursing home.

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Review from R L (Son of Resident) published on 26 August 2019 Submitted via Postal Card
Overall Experience
1. Lack of communication with GP in arranging syringe driver, leading to a 4 day delay.
2. Nurses lacking in confidence and linguistic competence.

3. Very disappointed by delay in returning deposit and overpayment. It took 3 weeks to send invoice and after 6 weeks, still no money returned. In contrast to us paying the money the day that dad went in.

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Review from Christopher C (Husband of Resident) published on 5 February 2019 Submitted via Postal Card
Overall Experience

My wife was treated with care and respect throughout her stay. Many thanks.

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Review from N B (Daughter of Resident) published on 1 February 2019 Submitted via Postal Card
Overall Experience

Mum is happy and comfortable. She especially likes activities involving children and music. Only concern is the lack of communication. Hard to find the senior staff to talk to and then messages do not get passed on. Staff need to consult her diary in which I leave messages daily.

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Review from David T (Son of Resident) published on 19 November 2018 Submitted via Postal Card
Overall Experience

My father has been at Claydon for nearly 5 years. He has recently died. He was always treated with kindness, respect, as were we. In spite of continuous bed care, he never suffered from bed sores - a testament to his care.

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Review from Vivien K (Son of Resident) published on 20 June 2018 Submitted via Postal Card
Overall Experience

Staff always helpful but pushed to feed bedbound before dinner gets cold.

Reply from Karen Grainger, Home Manager at Claydon House

Thank you for taking the time to review Claydon House, we really appreciate your feedback. At Claydon House we take great pride in ensuring we deliver high-quality care and facilities and we are pleased you find our care team helpful. We ensure residents who are bedbound and need support with their...  

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Review from E R (Respite Resident) published on 19 December 2017 Submitted via Postal Card
Overall Experience
Following a hip replacement, I cam to Claydon House for 2 week's recuperation.

I had expected an ensuite room but didn't get one.

By the end of 2 weeks, I was able to walk quite well and was happy to return home.

The care I had received had been quite satisfactory.

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Review from Jane K (Daughter of Resident) published on 15 August 2017 Submitted via Website
Overall Experience

My mum had Alzheimer's and she spent the last few weeks of her life at Claydon House. We couldn't have asked for anywhere better. The home has a very calming atmosphere, bright and airy, and the manager and her team were all lovely. The carers were really attentive and did everything they could to make sure my mum was comfortable. Thank you so much.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 December 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (49) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Claydon House.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Claydon House.

Meet the Team (1)

Lesley Andrew
Lesley AndrewJob Title:Home Manager

I lead my professional Care Team in delivering the highest level of care and support for our residents.

My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.

I feel that the Care UK philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

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