
Everyone is made to feel welcome at Claydon House, there is a lovely, relaxed and homely atmosphere.Helen S(Daughter of Resident/Service User)

The activities and events laid on were marvellous.Julie O(Daughter of Resident/Service User)

The house interiors are exceptional, and the bedrooms feel cosy and high-endRobin T(Son of Resident/Service User)

Everyone is made to feel welcome at Claydon House, there is a lovely, relaxed and homely atmosphere.Helen S(Daughter of Resident/Service User)

The activities and events laid on were marvellous.Julie O(Daughter of Resident/Service User)

The house interiors are exceptional, and the bedrooms feel cosy and high-endRobin T(Son of Resident/Service User)

Claydon House is located in a quiet residential area in Lewes and provides residential, dementia and nursing care for permanent and respite stays.
The East Sussex care home has Victorian character and offers modern facilities, including communal areas, a café and a hair and beauty salon. Bedrooms are individually decorated, and many have en-suite facilities. The home also has a garden with seating areas where residents can spend time with loved...
Care Provided by Claydon House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Claydon House for full pricing details and T&Cs.
Contact Claydon House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Lesley Andrew(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (49)
- Single Rooms with ensuite Wet Room (37)
Visiting
- Family and friends are welcome to visit loved ones at any time they choose. The home offers 100% visiting time flexibility.
Parking
- There is on site parking available for visitors
Claydon House Reviews (76)
Claydon House has a Review Score of 9.8 (9.833) out of 10, based on 22 reviews in the last 2 years.
Over all time Claydon House has 76 reviews.
I want to express my appreciation for the whole team at Claydon House. My mother and I looked at several nursing homes in and around the region, and we instantly came to the decision that Claydon House felt the most homely not only in terms of the place itself, but, more vitally, with respect to the staff themselves. They are all attentive, caring, warm and compassionate and treat my mother as an individual rather than a patient. Her room here has become a version of her home beyond Claydon House. This level of respect and attention for who she is as a person is so important for her well-being. I live abroad, but feel reassured that my mother is in such good hands at Claydon House while I'm away. The team here are all doing such important work; I cannot thank you all enough for taking such care of mum.
Thank you for your lovely comments. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. We're happy to hear that your mother is receiving such great care at Claydon House and will pass on your kind comments to the whole team.
I am delighted that my family and I chose Claydon House as the most suitable nursing home for my needs. Not only situated in a lovely crescent, but a clean and well managed home. We looked at plenty of nursing homes which were frankly grim. The staff here are simply lovely. All of them are friendly, helpful, kind and east to chat to.
Thank you so much for your thoughtful review, we're delighted to hear that you're happy living at Claydon House and our team are taking good care of you, it's an absolute pleasure to have you as part of our community! We know how difficult it can be finding a home that suits your needs and offers...
Claydon House provided a comfortable and caring home for my dad in his last weeks and the staff was excellent, very patient, kind, and compassionate. They took really good care of him which isn’t easy when, at times he could be rude, aggressive, and racist. People say that old people are stuck in their ways but I disagree. It’s never too late to learn to be anti-racist and I hope that he did try. I hope he provided some laughter and joy too with the warm side of his personality. Sadly I was not notified he was dying and I therefore missed that one chance to say goodbye and to sit with him in his last hours/moments which is what I would have loved to have done and I know he wanted that too and couldn’t vocalize it at that vital time. I would urge anyone reading this to make a very clear ‘end-of-life plan’ detailing who to contact with phone numbers and specific wishes. I was reassured that a kind staff member who he liked was with him when he died, I wish it had been me.
Thank you for your review of Claydon House. We are very sorry for your loss. We hope we made your Dad's time here as peaceful as possible. Nothing is more important to us than providing the highest quality care to our residents and we always want to learn from the experiences of the people in our...
The team at Claydon House offered excellent care to my father. They established strong personal relationships, getting to know him as a person and always treating him with respect. Their practical care of him was equally good, attentive to his changing needs and proactive in identifying anything needing attention. Highly recommended.
Thank you for taking the time to share your review of Claydon House and for your kind comments. We were dedicated to supporting you as a family while your father was in our care and his wellbeing was our utmost priority to the team at Claydon House. We are delighted to know that you were happy...
My elderly father has moderate to severe dementia and needed a respite stay. I work in the NHS locally and know from colleagues and service users that Claydon House, Lewes, has an extremely good reputation. I did not hold out much hope of getting our father in there but miraculously, there was availability for him. He stayed in the dementia unit which has gorgeous bedrooms, lovely cosy, friendly, homely lounges, and all set in beautiful surroundings. The food was delicious and plenty of it! All of the staff without exception were so friendly, helpful, accommodating, breathtakingly patient, and so kind. Everyone there genuinely cares about their residents and takes the time and effort to get to know individuals' quirks, likes and dislikes, and routines. The care and compassion shown was second to none. The activities and events laid on were marvellous. I cannot thank everyone there enough. I can recommend Claydon House extremely highly without hesitation.
Thank you for your kind words and recognition of the team at Claydon House. The care, services and support we deliver as a team to your father and whole family is extremely important to us. We are pleased to hear about all the aspects of care that have had a positive impact on your father. Your feedback will be shared with the whole team at Claydon House.
Over the transition and settling in, I have found the management at Claydon House so kind and supportive. They have been personally involved in reassuring and bonding with my friend. All the staff wants to make things as easy, manageable and positive for me and my vulnerable loved one. First class so far!
Congratulations to the wellbeing team at Claydon House for a great Christmas party on the 22nd of December 2023. Everyone had a good time and it was lovely for so many families to attend. Thanks also go to the catering team, the food was beautifully presented and delicious! The raffle, pass the parcel, activities and the faces on the marshmallows were all really fun! Everyone is made to feel welcome at Claydon House, there is a lovely, relaxed and homely atmosphere. Everyone is encouraged to join in and have fun. My mum really enjoys the activities and is still talking about the trip to the pantomime. Thank you to everyone at Claydon House for providing so much love and kindness to those who are home and their families.
Thank you Helen for taking the time to leave us a review and for your lovely comments about our home and team. It is wonderful to hear that you and your mum enjoyed our Christmas party and that she also enjoyed her trip to the pantomime. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
There is also a lovely garden that is 100% wheelchair accessible - not very green in November, but I bet it is a lovely place to spend an afternoon in the spring and summer. I hope that Mum will be moving in soon.
Thank you, Robin, for taking the time to leave us a review and for your lovely comments about our team and home. We are pleased to read you enjoyed your visit and look forward to welcoming your mum into the home. Your feedback has been shared with the team.
Mum is well-cared for, safe and happy. Thank you to all at Claydon House.
We would like to thank you for your words of kindness which are very much appreciated. All comments will be passed on to the team at Claydon House and thank you again for the review.
My relative has been a resident of Claydon House for over six years in the dementia wing. Throughout that time -and as their condition has become more advanced - they have been treated with care, kindness, thoughtfulness professionalism and, dare I say it, love. A variety of activities make the home lively. It’s clear the staff aim to do their best, even when circumstances are trying. All the staff know the names of the residents and greet them warmly, creating a lovely homely feeling. It’s given me huge peace of mind as I feel my relative is in professional and caring hands.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your family member is receiving such great care at Claydon House and that the variety of activities are enjoyed. I will pass on your kind comments to the whole team.
My husband has been in Claydon House, Lewes for over two years and during that time he has received excellent care. The manager and staff are all very friendly, caring, kind and professional and always make me feel very welcome each time I visit, which makes it so much easier for me. The house itself looks wonderful since the refurbishment. My grateful thanks to all.
Daphne, thank you for your lovely comments. The care and services we deliver as a team to those living in our communities and their families is extremely important to us and we agree that Claydon House is looking wonderful since its refurbishment. Your feedback will be shared with the team.
She regularly participates in a wide range of activities that are creative and designed with residents’ wishes in mind.
The recent refurbishment has created attractive and comfortable places for relaxation, dining and activities. Her room is well-equipped and always clean.
Claydon House is well managed. Staff appear to be well supported by their managers and to enjoy their work. There is always someone available to help where necessary. Relatives are regularly informed about, and involved in, current arrangements and future plans.
I am very grateful to all the staff at Claydon House for their care and support.
Ruth, thank you for your fantastic review and positive comments regarding Claydon House and our team who work hard to ensure those living in our community receive the best care and can get involved in the activities and events should they wish. We agree the home is looking wonderful since its...
My dad and my aunt, and my grandad before them, all spent their final days at Claydon House. My dad and aunt were both very unwell at the time of being referred and needed nursing care. The staff were amazing and provided the highest level of care, they did everything they could to keep them comfortable. As well as meeting their everyday needs they were able to spend time with them. The management of their needs and the home was also of a very high standard, any issues were raised with me along with help navigating some of the processes and systems to get them the best level of care for them. I would recommend Claydon House, it is on the more expensive side but you get what you pay for and they went out of their way to meet my aunt's needs. My experience with cheaper homes is not that great.
Sarah, thank you for your kind words and recognition of the team at Claydon House. We are really sorry for your losses and we hope we made your dad and aunts’ time with us as peaceful as possible, as well as your grandad before them. The care and services we deliver as a team to our residents and families are extremely important to us. Your comments will be passed on to the team.
It is notable, that the residents are treated with kindness, dignity and compassion by all members of staff as they go about their daily duties. I have witnessed that those who cannot communicate easily with words are acknowledged by their nonverbal cues. Claydon House is welcoming and warm to all who cross the threshold.
During the relaxation period after total pandemic restrictions, proper attention was given to infection control, but the management provided me with access to testing and equipment to enable me to see residents in a safe manner. Thus, not only are the physical and emotional needs of residents attended to, but there is a genuine concern that individual spiritual needs are also recognised and met if possible.
Thank you for your lovely comments. The care and services we deliver as a team to our residents is extremely important to us, including providing for their spiritual needs. Your feedback will be shared with the team.
My mum enjoys living at Claydon House Care Home. Staff are very caring and attentive. Lovely environment. Fantastic food. Excellent activities, a lot to keep Mum mentally stimulated.
We are so pleased to read your wonderful comments about the care your mum received. We are so pleased that she enjoys the variety of activities and food available. The team will be thrilled with your feedback – many thanks.
My mother was a resident at Claydon House Care Home for over two years. Throughout that time I was impressed by the kindness and attention of the staff who cared for her, although she was not always the easiest person to care for. Although times were very difficult (because of Covid) and there was extra work to do they seemed to go out of their way to be kind and spend a little time with her when they could. As well as this, she was always kept safe and in good physical shape. The management of the home seemed exemplary with good communication of what was going on, help with the timing of visits etc and all in a friendly way. I am happy to give it five out of five overall with one small complaint that I was not always kept up to date with her physical condition, for example, if she was ill.
Dad's room is clean and tidy and his bathroom spotless. His room could do with a lick of paint and I don't like the synthetic bedding (Dad has a couple of cotton sets from home). The crockery can be a bit grubby and there is a lot of white bread! I think Dad enjoys his meals though. He is certainly not wasting away!
The communication from management, especially during Covid, has been exemplary. Reception answers calls without fail and are extremely helpful and friendly.
I would really like to thank everyone for looking after my dad and how grateful we are to know he is in safe hands. He is a shadow of his former self but his quality of life is certainly enhanced by the excellent care he receives.
Claydon House nursing and care staff have been fantastic during my dad's recent illness. They rang every day with updates and the care he received was excellent. We have been able to visit him regularly, and also take him out for walks until his illness.
Happy with care given.
Cleaning could be better.
Bed linen is poor.
Only negative, cleaning could be better. Bed linen needs replacing. I have now purchased bedding for my dad's room.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (49) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Claydon House.
Accreditations
There are no accreditations posted yet for Claydon House.
Meet the Team (1)

I lead my professional Care Team in delivering the highest level of care and support for our residents.
My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.
I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.
I feel that the Care UK philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claydon House to verify any information. View our terms and conditions. Claydon House has an Enhanced Service -more info.