Claydon House

8 Wallands Crescent, Lewes BN7 2QT
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9.8 65 Reviews
  • Claydon House, Lewes
Located on a quiet residential crescent in the heart of the vibrant town of Lewes, Claydon House has been sympathetically refurbished to provide modern facilities whilst retaining its Victorian charm.

The combination of residential, nursing and dementia care in one location ensures that their residents’ changing care requirements can be catered for, without the need to move to a different home. There are purpose-designed areas for residents with dementia and all staff understand the benefits of an individualised approach to care.

Claydon House has its own dementia training, which highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

These prices are only a guideline, please contact Claydon House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lesley Andrew (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (49)
  • Single Rooms with Ensuite Wet Room (37)

Visiting

  • Family and friends are welcome to visit loved ones at any time they choose. The home offers 100% visiting time flexibility.

Parking

  • There is on site parking available for visitors

Claydon House Reviews (65)

9.8

Claydon House has a Review Score of 9.8 (9.768) out of 10, based on 21 reviews in the last 2 years.
Over all time Claydon House has 65 reviews.

Overall Experience
  • 44
  • 17
  • 3
  • 1
  • 0
Date Published
  • 65
  • 2
  • 10
  • 21
  • 44
Reviewer Connection to Claydon House
  • 28
  • 10
  • 5
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 65, showing 61-65
Review from Anna C (Daughter of Resident) published on 8 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved to Claydon House six weeks ago and is being very well looked after. The management and staff here are second to none, the building although needing a bit of renovation, as older buildings do, is open, light, warm and welcoming. The food is extremely good, with choice at every meal, but
it's really the staff, patient. caring and cheerful who are the stars. Nothing is too much trouble for them!
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Review from Elizabeth S (Wife of Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All I can say coming through the door, I felt at peace. Staff waved, big smiles. Staff couldn't do enough, we were as cared for as my husband. From the word go we trusted everybody. The first staff member was brilliant, tremendous staff they are all an asset so kind to my husband. We now miss our visits
to Claydon. We valued the head chef and his Christmas dinner which we attended with my husband. Little things matter the most when we loose our loved ones.
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Review from Joyce S (Wife of Resident) published on 16 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The service and care the staff show you can't fault them, nothing is too much trouble, when you arrive you are greeted with a smile and a cheery hello. Even though you know how hard they work, they are always ready to ask how you are feeling today.
The residents have so much going on for them, they
all seem happy, the food is good, something different every day, you could't ask for anything more. A good home.
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Review from J C (Daughter of Resident) published on 4 February 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum was well looked after in the four weeks of respite. Some of the furniture, fixture and fittings were very shabby and needed attention.
Reply from Karen Grainger, Home Manager at Claydon House

Thank you for taking the time to review Claydon House, we really appreciate your feedback. We always welcome the chance to improve, and are currently reviewing opportunities for refurbishment and renovation in the home. At Claydon House we take great pride in ensuring we deliver high quality care and facilities for all of our residents to enjoy. We hope you will continue to share your thoughts with us in the home and we look forward to seeing you again soon.

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Review from Bryony (Daughter of Resident) published on 28 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Claydon House for 9 years. She has just celebrated her 100th birthday. The staff worked very hard to give her a wonderful party, which I and all the family hugely appreciated and which made my mother very happy. The staff are really lovely. They are sensitive and kind
and treat my mother with dignity and affection. The chef deserves a medal. He not only provides delicious, nutritious food but is always gentle, kind and flexible. The activity coordinators, the nursing staff and care staff, the house keepers, laundry, kitchen staff are brilliant. Many thanks to all.
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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Claydon House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.768 for Claydon House is calculated as follows: ( (192 Excellents x 5) + (42 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 241 Ratings = 4.768
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Claydon House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Lesley

Lesley Andrew

Job Title: Home Manager

Lesley Andrews is our Home Manager at Claydon House Care Home, here’s a little bit more about the home in her own words:


“I lead my professional Care Team in delivering the highest level of care and support for our residents. My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


I believe in maintaining strong relationships with residents and their relatives and understand the important contribution that these relationships make to the successful running of a care home.


I feel that the Aria Care philosophy matches up well with my own beliefs on care provision and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.”

Charbie

Charbie Brown

Job Title: Senior Health Care Assistant

I work hard to ensure that those in our care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

Sue

Sue Brown

Job Title: Health and Wellbeing Supervisor

I work with every resident to put an activities plan in place, so they can get involved whenever they wish to and enjoy time socialising with other residents.

Lee

Lee Warren

Job Title: Regional Sales Support Manager

I'm here to help and reassure those who need support during an uncertain time or change in their lives. I feel that the impact I have in this role can be measured by the wonderful relationships I've made with the people I work with.

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