Hailsham House Care Home

We are proud to introduce Rui, our esteemed General Manager at Hailsham House. Rui joined the team in December 2013 as a compassionate and skilled nurse; his unwavering dedication and exceptional talent quickly shone through.

His journey with us has been remarkable, culminating in his promotion to General Manager in January 2024.

Rui's expertise is not just in nursing, having qualified in 2012, but also encompasses a comprehensive understanding of care standards and legislation. This knowledge is vital in our commitment to providing the highest level of care for vulnerable adults with diverse and complex healthcare needs. His experience ensures that every resident receives personalised and compassionate care, tailored to their unique requirements.

In his role as General Manager, Rui not only leads the team at Hailsham House with inspirational guidance but also oversees the assessment process for potential new residents. He takes great joy in welcoming new members to our home, ensuring they feel part of our community from the outset.

Rui's approachable and understanding nature makes him a favourite among residents and staff alike. We are incredibly fortunate to have him at the helm of Hailsham House, steering us towards excellence in care and fostering a warm, inclusive environment for all.

Meet Marlene, our dedicated Administration Manager at Hailsham House. Marlene's journey with us began in 2011, and her path has been one of continuous growth and deepening commitment to our residents and team.

Starting as a Health Care Assistant, Marlene's passion for resident care was evident from day one. Her skills and devotion saw her progress to a Senior HCA, where she not only provided exceptional care but also led her team with a blend of professionalism and empathy.

Marlene's vibrant personality naturally transitioned her into the role of Activity and Wellbeing Coordinator. For two years, she was the heart of our activities, enriching the lives of our residents with a range of engaging and meaningful experiences that enhanced their well-being.

Her journey didn't stop there. Marlene's versatile abilities led her 'across the hall' to support our reception and administration team. Her efficiency, combined with a profound understanding of our home's dynamics, eventually led to her well-deserved promotion to Administrator.

In her current role, Marlene is the backbone of Hailsham House, seamlessly managing all aspects of administration and financial operations. She offers invaluable support not just to our team but also to the residents and their families, ensuring a smooth and comforting experience for everyone.

Marlene's long-standing presence and diverse experience at Hailsham House make her the perfect 'go-to' person for almost any need. Her familiarity with every facet of our home and her approachable nature make her an invaluable asset to our community.

We are immensely proud to have Marlene with us at Hailsham House, where her contributions continue to be a cornerstone of the exceptional care and warm atmosphere we are known for.

Amy joined the Hailsham House team in July 2023, bringing her vibrant passion for people-facing roles to our front desk. Her background is rich in advisory positions across various sectors, reflecting her natural flair for interacting with the public. This skill set makes her an invaluable first point of contact for residents, their families, and visitors at Hailsham House.

Currently, Amy is furthering her expertise by studying financial advice outside of work with an investment company. This pursuit of continuous personal and professional development is a testament to her dedication and drive.

Amy finds a deep sense of fulfilment in her role at Hailsham House. She cherishes the family-like atmosphere of our home and her enthusiasm for supporting people in any way she can shines through in her daily interactions. Whether it's greeting visitors with a warm smile, assisting residents, or being a friendly ear to family members, Amy's presence at the reception adds to the welcoming and supportive environment of Hailsham House.

Outside of her professional life, Amy is an avid enthusiast of staying active and embracing the outdoors. She frequently visits the gym and enjoys exploring the natural beauty around her. Her love for learning extends beyond her professional field, as she often spends time visiting museums, reading, and even acquiring new skills like learning languages. This zest for life and learning mirrors the dynamic and engaging atmosphere we foster at Hailsham House.

At Hailsham House, Amy is more than a receptionist; she's a key part of our community, embodying the caring and vibrant spirit that makes our home a truly special place.