
What a home!Peter S(Son of Resident/Service User)



What a home!Peter S(Son of Resident/Service User)



Coppice Court Care Home, situated just outside the popular seaside resort of Eastbourne, offers personalised nursing and nursing dementia care.
Having recently undergone a refurbishment programme which transformed communal areas including dining rooms, lounges/day rooms, the activities room, reception area, hair salon, bathrooms and corridors, Coppice Court provides contemporary but cosy living spaces. Each area was thoughtfully designed to enhance the daily life of every resident and support the mind,...
Care Provided by Coppice Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Coppice Court Care Home for full pricing details and T&Cs.
Contact Coppice Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Elga Ekonomi (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (1)
Coppice Court Care Home Reviews (89)
Coppice Court Care Home has a Review Score of 8.9 (8.930) out of 10, based on 12 reviews in the last 2 years.
Over all time Coppice Court Care Home has 89 reviews.
There is a great atmosphere in Coppice Court with people being really cared for as individuals. Concerns I have as a relative are dealt with in a caring and helpful way.
Management hold monthly meetings with relatives of residents, creating excellent communication.
My husband has been at home 6-months. The staff are very caring, friendly and helpful. He is kept clean and comfortable and encouraged to feed himself. A lack of a manager is evident, and staff were often overworked because of a shortage of staff. Overall, good.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We are delighted to hear you are happy with the care you receive. We too are pleased a new permanent Manager started with us on 29 November; it has indeed taken some time to recruit a manager...
All the staff are really great from carers to housekeepers to kitchen.
What a home! Following the closing of my now 99-year-old mother, she was readily assessed for this home. Being unable to walk, feed herself or carry out any personal care due to Alzheimer's, this home has proved so caring providing all that is needed. The carers keep me fully informed as to my mother's condition, progress and any activities!
Requests for a footstool, lost clothing, medications, physio are listened too but nothing happens.
Never seen any management/facilities/activities.
Thank you for your review, we are delighted that you feel your family member is well cared for. The Home Manager and Deputy Manager visit residents daily and are available to answer any queries during office hours. We hope your questions were all answered during your meeting with the Deputy Manager...
It was (Sunday 4th July 2021) my mother's 84th birthday - the staff at the home baked a cake and all sang "happy birthday" in my mother's room. It was an unexpected gift that brought a smile onto everybody's face.
It was my first visit to the home and l was warmly welcomed by the staff. There is a real sense of quality and personal care provided and l left feeling that Mum was in good, professional hands by people who valued her identity, individuality and that her happiness and comfort really mattered to them. Well done Coppice Court Care Home staff.
Very, very clean. The team work very hard all day. The room is adequate but a bit small for the equipment that is needed for manual handling.
We are delighted that you feel valued and respected and that the care team met your needs. We welcome all feedback and your comments will be shared with the team.
Everything is perfect! Thank you everyone.
I have two medical conditions - A Fistula and Fibromyalgia. Both need attention and I cannot fault the staff in their care. I am also a vegetarian, though I do eat fish. On the whole, I can eat off the menu, but would welcome more vegetarian choice. I think I am the only vegetarian amongst the residents!
Thank you for your review. We are very pleased that we have met your expectations in relation to the care provided. We are sorry that you felt there was a limited choice on the menu for vegetarians and our Chef Manager has now met with you to discuss other options available and how we can provide more choice.
Very good
I can say with absolute certainty that if you are in the position of having to find residential care for a loved one, Coppice Court is where you want them to be. I attended many care homes and spoke with their respective managers and none put me at ease more than here. Eighteen months later I could not be more certain that Dad had been in the right place. Staff were kind, polite, attentive and showed genuine concern for his wellbeing and gave him the most comfortable final chapter of his life.
Choosing the right home is one of the last acts of kindness you may be able to give a loved one, so you want to know that you choose well. Do your homework, visit as many as possible but the manager has created an environment that all others should strive for, and be measured against.
The nursing and care team are the most professional, kind, caring and compassionate I have known and nothing is too much trouble.
During Covid-19 this level of care has continued to the highest standards.
I think my room was a bit small but I survived. I do not think this is the appropriate time to ask these questions as we have been shut in our room since the beginning of March so we have been unable to do activities so not showering correctly as I cant. As for the rooms, I think they should be larger for people with equipment and their home goods if they have given their home up to live here.
Thank you for you raising your concern with us and we are sorry that you had reason to do so. We understand that it has been a very difficult time for Residents to be confined to their rooms. Unfortunately the home did have an outbreak of covid-19 so this did have to be very carefully managed and...
I have chosen a really comfortable home to live in beautiful views from my windows. The Eastbourne Sea Coast in front further coming in the Eastbourne Railway line then I look out onto a very lovely garden huge stretch by of grass and almond and cherry trees and many flowering shrubs, birdbaths hard standing area to sit out on the lovely benches and also room for wheelchairs.
Coppice Court staff are amazing and helpful in all ways possible, my grandad loves it there and he's so lucky to get the care he's getting although he may be rude sometimes he's always smiling and gets along with many of the staff. The staff are all lovely and take care and pride in what they do, thank you all staff for taking care of him for the last few years you've all been amazing. Keep up the good work I'll be down to visit soon.
I wish to extend my gratitude to the nurse looking after my father-in-law. She has such a lovely calm manner, so reassuring and kind. Her wonderful interpersonal skills have been a lifeline for my husband and me. To know my father-in-law is in such good hands is comforting in such trying times. A true professional and thank you to her.
The staff at Coppice Court were exemplary, genuine. We could not have asked for better.
All the staff are excellent, caring and very friendly. Food is wonderful (Residents comment).
My father-in-law unfortunately only spent a few days here but the care from start to finish was brilliant. We could not rate the staff and managers highly enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (25) & Events (0)
- 30 Mar 2026
A resident at Coppice Court Care Home in Eastbourne, East Sussex, has been putting his energy to good use by helping staff prepare for supper – bringing smiles to everyone...
- 19 Mar 2026
Residents at Coppice Court care home in Eastbourne, East Sussex, were treated to a lively musical experience when steel drum player Theo visited to perform for them. The vibrant sounds...
- 16 Mar 2026
Residents of Coppice Court Care Home in Eastbourne, East Sussex, had a memorable day out recently with a trip to their local Cineworld cinema. Veronica (Ronnie) Dowdell and Barry Wood,...
There are no upcoming events for Coppice Court Care Home.
Accreditations
There are no accreditations posted yet for Coppice Court Care Home.
Meet the Team (1)

With a 20-year career in the caring profession, Elga has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.
Elga closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident.
She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
Talking about her track record, Elga said:“Working in the caring profession is one of the most emotionally fulfilling careers available. I have gained various caring skills working in hospital and community settings, which have also sharpened and improved my people skills and management skills.”
When asked what she enjoys most about her role, Elga remarked:“I truly value taking the time to deliver outstanding person-centred care, and I feel very privileged to be the Home Manager here.”
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