
What a home!Peter S(Son of Resident/Service User)



What a home!Peter S(Son of Resident/Service User)



Coppice Court Care Home, situated just outside the popular seaside resort of Eastbourne, offers personalised nursing and nursing dementia care.
Having recently undergone a refurbishment programme which transformed communal areas including dining rooms, lounges/day rooms, the activities room, reception area, hair salon, bathrooms and corridors, Coppice Court provides contemporary but cosy living spaces. Each area was thoughtfully designed to enhance the daily life of every resident and support the mind,...
Care Provided by Coppice Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Coppice Court Care Home for full pricing details and T&Cs.
Contact Coppice Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Elga Ekonomi (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (1)
Coppice Court Care Home Reviews (89)
Coppice Court Care Home has a Review Score of 8.9 (8.930) out of 10, based on 12 reviews in the last 2 years.
Over all time Coppice Court Care Home has 89 reviews.
Always a warm welcome. Very clean and smells clean. Our friend seems very happy and well cared for.
I have been visiting Coppice Court Care Home for about 18 months in connection with PARCHE. A colleague and I lead a short service with hymns and prayers once a month for some of the residents.
We visited a number of care homes before choosing Coppice Court for Mum. We have never regretted our choice and are happy that mum is getting the very best care possible.
I find all the staff are always very friendly and helpful. Even though they must be very busy. I think you all do a wonderful job.
I take my dog for fortnightly visits for the residents to stroke and meet her. We are always met kindly and respectfully and enjoy our visits.
When left in bed, she didn't appear to get a drink in the afternoon.
Very friendly, caring helpful. Mum well looked after. Room adequate, activity lady reads poems to her.
Staff are very good, sometimes there doesn't seem to be many staff on when needed. Yes they always make the resident comfortable. Sometimes there is dust in the room. Security is very good.
Thank you for your feedback and highlighting areas of concern. We are currently making changes within the home and embedding new schedules to ensure that staff are available within the home and cleaning schedules have been adapted to ensure those areas are being met and changed.
Excellent care when given. Frequent staff shortage led to dangerously low levels on one occasion.
Thank you for your positive feedback regarding the Home overall. In relation to your comment regarding low levels of staffing, we have put strategies in place to prevent such an episode happening again.
I have been visiting for over 18 years. The staff are polite and caring and her room is always clean and tidy.
The care my brother gets is very good and staff and management are very approachable and friendly. The reception are very friendly and always happy to help with any queries.
My mother went into Coppice Court, Eastbourne, for my respite from 5th - 15th September. I have worked as an Intensive Care nurse but I have never experienced such dedication, warmth and professional staff as I did at Coppice Court. Please pass on my gratitude to all the staff. Thank you.
Thank you for your review. It is so lovely to hear such nice things about our staff. I have passed your comments on to the home manager thank you again.
Both myself and my wife (daughter of resident) feel that the staff are very conscientious and caring towards my mother-in-law and to us.
We feel very happy that she is in this home and are grateful to all of the staff and thankful for their continued care and support to all of us.
Thank you for your review. It is so good to know that you feel like this towards our staff. I will pass your comments on to the home manager. The Bupa customer care team.
The food is good and varied and rooms are light and airy with a pleasant outlook.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
During my three month stay, I have been very impressed by the intelligent standard of management. The care assistants have been the backbone of my experience here - unfailingly cheerful and kind, making a healing atmosphere - my progress has been excellent. The nurses are also friendly and I feel buoyed up by all this good will. Food varied from very good to okay. Strict cleanliness standards. The above comments have been consistent, truly a care home throughout my stay.
So glad to hear that you have enjoyed your stay with us and that your progress has improved.
I am extremely happy with the care that my mother is receiving. The staff are devoted and always approachable if I need to raise an issue.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My mother has been in Coppice Court since August 2015. I have found the care given to her as very kind and professional by all the staff. I live in the New Forest in Hampshire so I am not able to respond very quickly if there is a problem. Since my mum has been in Coppice Court I have built a good relationship with all the staff and I have great respect for them, I class them as my friends as well.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I am safe and satisfied while I am here.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The home in the last 3 years of late, had a very low turnover of staff which in my view tended to reflect a well-run home where staff were happy and this had a similar effect on the residents. This changed of late, albeit some of the long serving staff are still working here. I feel elderly residents are happier with people they get to know and the aim should be to try and retain staff. Clearly, this is in the main, a management issue. This said, I feel that current staff work hard and the home is of a very good standard. I would recommend.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Weekdays always a happy atmosphere, often singing, a lot of smile. Staff always speak even during busy times. Weekends fewer staff, less activities, often found mother in bed at weekend.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (25) & Events (0)
- 30 Mar 2026
A resident at Coppice Court Care Home in Eastbourne, East Sussex, has been putting his energy to good use by helping staff prepare for supper – bringing smiles to everyone...
- 19 Mar 2026
Residents at Coppice Court care home in Eastbourne, East Sussex, were treated to a lively musical experience when steel drum player Theo visited to perform for them. The vibrant sounds...
- 16 Mar 2026
Residents of Coppice Court Care Home in Eastbourne, East Sussex, had a memorable day out recently with a trip to their local Cineworld cinema. Veronica (Ronnie) Dowdell and Barry Wood,...
There are no upcoming events for Coppice Court Care Home.
Accreditations
There are no accreditations posted yet for Coppice Court Care Home.
Meet the Team (1)

With a 20-year career in the caring profession, Elga has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.
Elga closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident.
She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
Talking about her track record, Elga said:“Working in the caring profession is one of the most emotionally fulfilling careers available. I have gained various caring skills working in hospital and community settings, which have also sharpened and improved my people skills and management skills.”
When asked what she enjoys most about her role, Elga remarked:“I truly value taking the time to deliver outstanding person-centred care, and I feel very privileged to be the Home Manager here.”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coppice Court Care Home to verify any information. View our terms and conditions. Coppice Court Care Home has an Enhanced Service -more info.