Eastbourne Gardens Care Home - Avery Collection

6 Upper Kings Drive, Eastbourne BN20 9AN
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9.7 122 Reviews
  • Eastbourne Gardens Care Home - Avery Collection, Eastbourne
Eastbourne Gardens provides first class care to residents who require residential, nursing and dementia care. Respite rooms available for those needing to recover after a hospital stay or assistance when your carer is on holiday. The care home has 93 beds and on-site nursing facilities.

Discover comfortable companion suites, perfect for those looking to share their care journey with a loved one, be it a partner, sibling, or friend.

The care home offers a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for a gentle stroll or relaxing walk. Pet friendly, so your four-legged friends can also move in. Situated at the eastern end of the South Downs, near the famous Beachy Head beauty spot – a regular route for residents on the Community Minibus.

A passionate and dedicated team ensures that all residents’ individual needs and requirements are met; whether that is arranging for your favourite meal to be created by the chef or arranging activities for you to enjoy.

Eastbourne Gardens encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Activities Co-ordinator arranges exciting events, trips and onsite activities so there is always something to do.

The care home is located a short distance from the A27 making the home perfect for families in Hastings, Hove and Brighton and only a short drive to Eastbourne train station and its direct train service to London.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 107 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1750
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • Self-Funded Nursing Care: £1450 – £1850
  • Self-Funded Nursing Dementia Care: £1600 – £1700

These prices are only a guideline, please contact Eastbourne Gardens Care Home - Avery Collection to find out the exact price for your requirements.

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Nancy Walford (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (16)

Eastbourne Gardens Care Home - Avery Collection Reviews (122)

9.7

Eastbourne Gardens Care Home - Avery Collection has a Review Score of 9.7 (9.690) out of 10, based on 23 reviews in the last 2 years.
Over all time Eastbourne Gardens Care Home - Avery Collection has 122 reviews.

Overall Experience
  • 100
  • 21
  • 0
  • 1
  • 0
Date Published
  • 122
  • 1
  • 5
  • 23
  • 99
Reviewer Connection to Eastbourne Gardens Care Home - Avery Collection
  • 51
  • 18
  • 9
  • 9
  • 5
  • 5
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 122, showing 121-122
Review from P H (Son of Resident) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers and staff have really been exceptional and very professional throughout dad's stay from 2011 though to his death in November 2015. They have built a very close relationship with dad and this has resulted in the final years of his life being very happy and fulfilled despite a touch of dementia.
The
family will be forever grateful for the love and care provided. Albeit at a considerate cost. My only negative would be having to pay for dad's room for 30 days after his death at £85 a day. This seems very commercial and slightly distasteful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris B (Nephew of Resident) published on 2 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Much more like a hotel than a care home. Bright friendly surroundings and a caring environment. Varied and flexible menu. The Bistro area is a brilliant idea and perfect for meeting and chatting with friends or family. Staff have always been approachable and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for Eastbourne Gardens Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.690 for Eastbourne Gardens Care Home - Avery Collection is calculated as follows: ( (215 Excellents x 5) + (37 Goods x 4) + (11 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 271 Ratings = 4.69
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eastbourne Gardens Care Home - Avery Collection is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Anne-Marie

Anne-Marie Maynard

Job Title: Client Liaison Manager

I originally worked at Eastbourne Gardens from 2007 for just over 5 years before returning 10 years later. The things that have remained constant throughout that time are the dedication and unfaltering kindness my colleagues deliver every day. Every day is different, there is always something going on which makes you smile. We are committed to filling the resident's days with happy moments. My role is to market our home and welcome new residents into it while dealing with professionals and family members. Offering support when making a significant decision at a critical time. We have a beautiful product, lovely food, a great activities programme (including minibus outings) and caring staff, all coupled with happy residents and family members.

Romanita

Romanita Nita

Job Title: Nurse Care Manager

I have been a nurse for 20 years and before I left Romania I was the Occupational Health Nurse for a petroleum/chemical company. In 2010 I came to the UK and joined Eastbourne Gardens in 2012 as a Bank Nurse. I was so impressed with the beautiful environment, the calm and welcoming atmosphere and the Signature ethos of care that I joined the company as a full-time Wellness Nurse. In 2015 I stepped up for six months into the Nurse Care Manager role before being appointed permanently.


I enjoy leading a team of dedicated nurses and care assistants who want to ensure our residents' lives are fulfilled to the best of their abilities. No two days are the same and I enjoy caring for our seniors and seeing them flourish. It is so rewarding when new residents arrive and I watch them make friends and start enjoying the many activities on offer and the fabulous food as they become part of our family.

Sara

Sara Connor

Job Title: Well-being Coordinator

I along with a dedicated team, are responsible for ensuring our residents lead a full and enriched life. We offer a varied activity programme 7 days a week as well as trips out on our minibus. I am passionate about delivering a person-centred service to ensure the residents we support can lead a happy & purposeful life.

Tom

Tom Niedzialkowski

Job Title: Head of Hospitality Services

At Eastbourne Gardens we all feel like we are part of one family, focusing on heartfelt care and a genuine passion for seniors. Our activities calendar is carefully planned to ensure each resident has an opportunity to take part in a variety of meaningful activities that enrich the mind, body and spirit.


As a team, we help our residents to embrace each day to ensure it is filled with purpose and laughter. Every month we put on themed events that bring our residents together with their friends and families. I joined the home in January 2013 and every day is still filled with happy daily surprises.

Tracy

Tracy Wooten

Job Title: Lead Concierge

I'm extremely proud to be part of a very successful team and enjoy playing a part in making a difference in our residents and their families' lives.

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