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- Eastbourne Gardens Care Home - Avery Collection

She was beautifully cared for, helped to wash, and dressed with care.Paula C(Niece of Resident/Service User)

The staff are exceptional from the moment you walk through the doorRuth O(Daughter of Resident/Service User)


She was beautifully cared for, helped to wash, and dressed with care.Paula C(Niece of Resident/Service User)

The staff are exceptional from the moment you walk through the doorRuth O(Daughter of Resident/Service User)


Eastbourne Gardens provides first class care to residents who require residential, nursing and dementia care. Respite rooms available for those needing to recover after a hospital stay or assistance when your carer is on holiday. The care home has 93 beds and on-site nursing facilities.
Discover comfortable companion suites, perfect for those looking to share their care journey with a loved one, be it a partner, sibling, or friend.
The care home...
Care Provided by Eastbourne Gardens Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 107 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Eastbourne Gardens Care Home - Avery Collection for full pricing details and T&Cs.
Contact Eastbourne Gardens Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Katie Byrne(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Couples/Companion Rooms (16)
- Single Rooms with ensuite Wet Room (75)
Eastbourne Gardens Care Home - Avery Collection Reviews (126)
Eastbourne Gardens Care Home - Avery Collection has a Review Score of 9.2 (9.237) out of 10, based on 16 reviews in the last 2 years.
Over all time Eastbourne Gardens Care Home - Avery Collection has 126 reviews.
We were extremely impressed by the professionalism and friendliness of all the staff at Eastbourne Gardens. We needed help moving our mother to a new nursing home and Katie was so helpful in showing us around and then arranging for Mum to have one of their lovely rooms where she is now very settled. It is a pleasure for all the family to visit Mum at Eastbourne Gardens where the facilities are welcoming with good food and lots of activities for Mum to join in with. We are so happy with this move and feel Mum is getting all the care and attention she needs.
Thank you for your kind words Daynna, it is a pleasure to have welcomed Mum to Eastbourne Gardens
She is so well cared for; we have no complaints.
Thank you for your kind words, it is a pleasure to care for Mum, she is a lovely member of our community.
My aunt was in Eastbourne Gardens Care Home for over 10 years. She was not always easy to care for, but the staff always treated her with kindness, respect and dignity. She was beautifully cared for, helped to wash, and dressed with care. She was known my name and personally. As a family, we are deeply grateful and indebted to the staff for all their loving care.
Thank you for your lovely words Paula, please do pop in for a coffee whenever you are passing.
My mother, who has just passed away aged 102, was in the dementia unit at Eastbourne Garden Gardens for 18 months. As I lived very nearby I spent a lot of time at the Home. I cannot recommend the care which she received highly enough. Although she had dementia and had lost her mobility she had the best possible quality of life. The staff are exceptional from the moment you walk through the door. Not only totally professional and respectful of visitors and residents but truly caring. The dementia unit was well led and it was a true family. The amount of attention, love, the quality of physical care and stimulation though the many activities, especially the music, gave my mother the best possible quality of life. I never had to worry about her and the nursing staff always kept me informed of any issues and made her end of life comfortable and stress-free. We could not have wanted for anything better.
Thank you for your kind words Ruth, it has been a pleasure to care for Mum during her time with us. Please do pop in for a coffee anytime you are passing.
Everything about the home is just so brilliant. The carers and nurses are the best, they have total respect for mum, always going above and beyond; the activities team are amazing, such a varied schedule of activities, to cover everyone's way of life; the food and dining service is excellent. The atmosphere and ambience is lovely, it really is the closest we could ever find to being in our own homes for our mum and us.
Thank you to EVERYONE (cleaners, laundry, maintenance, admin and anyone else I haven't thought of) at Eastbourne Gardens for enabling us to turn this chapter of our mum's life into a positive and joyous one
Thank you for your kind words Alison, it is a pleasure to care for Mum and it's lovely to hear you all feel so welcome.
My Mum has been a resident since February 2019. I would not hesitate to recommend Eastbourne Gardens. The kindness and care provided by the staff are second to none. My Mum frequently tells me how lucky she is to be there. Mum really benefits from the various activities provided. She also tells me how much she enjoys the food.
Thank you for your kind words Jacqueline, it is a pleasure to look after your Mum.
He had two periods of care at Eastbourne Gardens. It was during a heat wave and one room was very hot so maybe fans would help in hot temperatures .Overall everything was very good with lovely staff and a happy atmosphere as soon as you arrive . Staff took a real interest in him and when I visited it was like meeting up with friends .They have some great activities and we both enjoyed the singers and the summer fete afternoon with Morris Dancers .Ice creams kept us cool .
My husband developed an infection and this was dealt with promptly .
Overall we were very pleased we chose there .
Thank you for your lovely review. We very much enjoyed having you both in the home and you are welcome back anytime, even just for coffee and a catch up. Please let us know if you need us again.
Our great friend had been a resident at Eastbourne Gardens for 9 years before his death this week. We cannot commend the staff highly enough for the care and compassion that was shown to him. His last months were difficult, not just for him, but for the staff as well. It was tiring work looking after him, but they enabled him to stay in the same room offering him highly personalised, loving and dignified care. We felt cared for too, and could come and go as we needed. which was very helpful towards the end. He was given care appropriate for his needs from relatively independent living when he moved in, to increased care and in -house activities , through to end of life. The staff at all levels are exceptional. Well trained, professional and committed to providing the best care they can adapted to the needs of each individual. They are the Eastbourne Gardens family and they provide a true home for their residents. Our grateful thanks to you all.
We so appreciate you taking the time to write these kind words, it means so much to us, 9 fabulous years, things will certainly not be the same without him, we were honoured to care for him until the end and thank you for the trust you placed in us.
From the moment we arrived when visiting our aunt, I was impressed by the warm and welcoming atmosphere. The staff are incredibly kind, attentive, and genuinely care about the well-being of the residents. Whether it's the nurses, caregivers, or administrative team, everyone is professional, compassionate, and dedicated to providing the highest level of care.
The facility itself is clean, well-maintained, and feels like a true home rather than an institution. The rooms are comfortable and bright and the communal spaces are beautifully designed. What truly stands out is the personalized care our aunt received. It's comforting to know that they are in good hands and being treated with dignity and respect.
The food is delicious and caters to different dietary needs.
This place truly sets a high standard for what a care home should be.
Thank you.
Thankyou so very much for taking time to write such a wonderful review, I will be sure to share your kind words with the Team who will be delighted with the lovely feedback.
My grandma's health took a turn for the worse and needed to be in a place with nursing 24 hours. I had heard about the excellent care as a friend's relative had been there and the moment I stepped into the home it felt like home. The manager and staff I met before making our decision were friendly understanding and cared about the situation we were in with our grandma. Her time there was only for a few months but the level of care was excellent she loved all the staff. They made me and my husband feel very welcome nothing was a problem for them. My grandma passed at the home and we were able to come and go when ever we wanted to. This made a difficult and very upsetting situation seem calm as there professionalism was brilliant she was cared for right to the end. This place will always have a special place in my heart.
Your grandma was a wonderful woman and it was our honour to care for her, thank you so much for the trust you placed in us and for your kind words, which I will pass on to the team.
Thank you so much for making what turned out to be her last year such a lovely one, we will be forever grateful.
Thank you so much for your kind words and the trust you have placed in us, it was an honour to care for your aunt and we will miss her lots. I will be sure to share your review with the team.
Choosing a care home for a loved one is a responsibility one takes seriously and having looked at some others I immediately felt that Eastbourne Gardens would be the new perfect home for my cousin. On initially meeting the Client Liaison Manager this was confirmed and also by meeting the Manager and Head of Nursing who answered all the relevant questions in such a way that any concerns and worries disappeared. Now my cousin has been a resident for two weeks and absolutely loves her chosen room but more particularly the wonderful nursing, care, domestic staff and everyone who has entered her room. She has been very independent and I thought the transition might be difficult but not so because she feels so loved and cared for by everyone. We are so thankful we found Eastbourne Gardens and would not hesitate to invite others to visit and feel the care.
Thank you so much for your kind comments and for the trust you have placed in us, your feedback means so much to us and we are so happy she has settled in well.
The manager and her wonderful team at Eastbourne Gardens have cared for my parents for a number of years. There have been several changes of ownership but the team have worked exceptionally hard to minimize the impact of this on residents. Avery unfortunately was not equipped to inherit the previous invoicing approach which was accurate and transparent. This has been disappointing but the Eastbourne Gardens team have done all they can to support query resolution. The management team have many years of experience between them and is always on hand if anything needs to be discussed. Every decision is made in the best interest of the resident. Care (including nursing care) is delivered in a professional but compassionate manner. When choosing a care home the existence of end-of-life care was important too. Unfortunately, we have recently had to go through that but the service was exemplary and Dad was where he wanted to be during that time with the Eastbourne Gardens family.
Thank you so very much for your kind words, we do appreciate you taking the time to give us your feedback which I will be sure to share with the team.
The amazing lengths the staff go to ensure my mother is made to feel so welcome, and safe and all her needs catered for is just simply incredible. All the staff are genuinely kind and compassionate and cannot do enough to ensure my mother feels at home and included in what feels like one amazing family. My mother is so happy and at ease and loves all the activities provided and the teams that love to chat with her. The facilities are wonderful and now my mother is considering moving into the home permanently. I would most certainly recommend Eastbourne Gardens.
Thank you so much for your kind review it means so much to us, the team always love having your mum here and we all hope that one day she will join us permanently.
My first impressions were excellent, as soon as you walked in, it's impressive, during the stay I had a good nose around the whole place and it was all first-rate. The reception was very welcoming and helpful, as was the managerial staff upon arriving and this continued throughout the stay. Staff to patient ratio and here it was very good. All of the many staff I met in the five weeks my mother was a resident in the dementia unit were exceptional, all were very knowledgeable, friendly and attentive not only to mum but to her visitors also. I truly felt they all were trying hard to make my mum's stay as good as it could possibly be. To all staff, well done and thank you.
Thankyou so much for your lovely comments, it was wonderful having your mum here and we are so glad she enjoyed her stay with us.
There were constant issues with consistency of care - it was common for him to be forgotten entirely in the mornings - and mistakes were often made in his care and medication.
On multiple occasions he would push his pendant alarm for help and no one would come. Once he fell out of bed and was lying on the floor for an hour before help came (something the care home themselves acknowledged).
Management were incredibly unhelpful and downright unresponsive to me when raising queries with them, which is utterly unprofessional. I am staggered that they are still listed as 'outstanding' on the CQC.
Thank you for taking the time to share your feedback regarding your father's stay at Eastbourne Gardens. We're sorry to hear you feel this way. We take these issues very seriously, and your feedback will help us improve the quality of care we provide. I would like to assure you that we are...
My mother stayed at Eastbourne Gardens for recuperation and respite care for 3 weeks recently. This was to bridge between recent hospitalisation and a return to her apartment in an independent living complex. Her health improved considerably in her time at EGCH. She enjoyed many of the activities and found food to be very good. All the staff were friendly, professional and attentive.
Thank you so much for taking the time to leave us valued feedback, it was lovely having your mother to stay, I do hope she is doing well and will pop in to see us soon for a cup of tea.
The welcome she received from everyone was great. The management team was so friendly and supportive, especially The client liaison manager who made the transition so easy. Mum wasn’t looking forward to moving into a ‘home’ but she has embraced life completely. The activities provided are amazing. Mum has enjoyed every celebration, listened to some wonderful performances, visited a preschool nursery, participated in many activities, and made her way onto their social media photos! I really can’t ask for more from the entertainment/activities team.
The care team together with the nursing staff are magnificent and ensure that all the needs of the residents are met.
Last but not least are the reception staff. They are so friendly and welcoming. I’ve worked in that environment and realized what a difference it makes. They do.
Thank you to all.
Thank you so much for your kind words, mum is a joy and we are thrilled she decided to stay, we appreciate you taking the time to give us valued feedback.
The front of house and senior staff worked efficiently in a pleasing manner, welcoming newcomers in a way similar to the general decor. The care workers were excellent showing compassion and warmth uplifting every individual resident. All other individual groups of staff providing social well-being and laundry and clearing dining were quietly efficient and carried out their duties in an encouraging way. Medical presence by way of nurses was also excellent. The overall experience worked for my wife in her recovery and was memorable.
Thank you so much for your kind words we appreciate you taking the time to leave valued feedback.
My wife, who has Alzheimer's, has now lived at Eastbourne Gardens for almost a year. Right from the start she has always seemed very happy, looked after with great affection and care by all the staff, and enjoying all the many various activities. So despite reservations beforehand about moving into a care home, she is now much better looked after and seems to enjoy life much more than she did at home.
Thank you so much for your kind words, your feedback is so important to us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Eastbourne Gardens Care Home - Avery Collection.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Eastbourne Gardens Care Home - Avery Collection.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Eastbourne Gardens Care Home - Avery Collection
What types of Care is Eastbourne Gardens Care Home - Avery Collection registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Eastbourne Gardens Care Home - Avery Collection have?
There are 75 Single Rooms and 16 Couples/Companion Rooms.
What are the Facilities & Services at Eastbourne Gardens Care Home - Avery Collection?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Eastbourne Gardens Care Home - Avery Collection to the centre of Eastbourne?
2.3 mile(s) as the crow flies, distance by road may be significantly further.
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