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- Eastbourne Gardens Care Home - Avery Collection

She was beautifully cared for, helped to wash, and dressed with care.Paula C(Niece of Resident/Service User)

The staff are exceptional from the moment you walk through the doorRuth O(Daughter of Resident/Service User)


She was beautifully cared for, helped to wash, and dressed with care.Paula C(Niece of Resident/Service User)

The staff are exceptional from the moment you walk through the doorRuth O(Daughter of Resident/Service User)


Eastbourne Gardens provides first class care to residents who require residential, nursing and dementia care. Respite rooms available for those needing to recover after a hospital stay or assistance when your carer is on holiday. The care home has 93 beds and on-site nursing facilities.
Discover comfortable companion suites, perfect for those looking to share their care journey with a loved one, be it a partner, sibling, or friend.
The care home...
Care Provided by Eastbourne Gardens Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 107 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Eastbourne Gardens Care Home - Avery Collection for full pricing details and T&Cs.
Contact Eastbourne Gardens Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Katie Byrne(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Couples/Companion Rooms (16)
- Single Rooms with ensuite Wet Room (75)
Eastbourne Gardens Care Home - Avery Collection Reviews (126)
Eastbourne Gardens Care Home - Avery Collection has a Review Score of 9.2 (9.237) out of 10, based on 16 reviews in the last 2 years.
Over all time Eastbourne Gardens Care Home - Avery Collection has 126 reviews.
I can't recommend the wonderful staff at Sunrise highly enough. They are wonderfully kind, caring and professional.
I have been visiting my friend regularly since the end of May 2021. She has found it difficult to settle. We do not feel that reflects on Sunrise, who have made a great effort to accommodate her, and Covid restrictions have not helped the situation. We hope these will be lifted in the foreseeable future.
Sunrise of Eastbourne appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We look forward to helping your friend settle further and to enjoy a fulfilling life here at Sunrise.
My parents, who are both in their nineties, came to Sunrise for a two-week respite break. Both were particularly anxious about leaving their own home, and the need to isolate (under Covid rules) for up to 3 days after arrival. We were impressed by how kind and thoughtful the staff were in helping them prepare for their stay and giving them the reassurance they needed. They received a warm welcome on arrival, and the high standard of accommodation, excellent facilities and quality of care offered throughout their stay gave them the opportunity for the relaxing break they needed. I would highly recommend Sunrise to anyone looking for respite care.
Thank you for taking the time to review Sunrise of Eastbourne. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have had your parents stay with us and looking forward to welcoming them back in the future if their requirements change. The team will be delighted by your kind words; we thank you.
We needed a care setting for Dad at Christmas and the height of the pandemic following a sudden bereavement. I have visited many care homes in the area and already knew the high standards of facilities and activities. The kindness and attention he has received demonstrate why Sunrise has an Outstanding review by CQC.
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Eastbourne, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home.
Every part of our contact with the team, and your care for Mum was fantastic. Kind, supportive and understanding. You made what was a traumatic and difficult decision for us so much more bearable through your kind reassurance.
Thank you for taking the time to review Sunrise of Eastbourne. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay with us and looking forward to welcoming her back in the future if her requirements change.
In my experience, Sunrise has an excellent community spirit which afforded my elderly friend most of the amenities, which she had lost through being on her own. She had things to do, assistance when she needed it, there were people around to chat to, and the food was marvellous - and in a beautiful environment.
The staff were wonderful - they were very understanding, patient, helpful and dignified at all times. They took their duties of looking after my friend very seriously, yet managed to keep a sense of humour too.
Sadly, my friend passed away, and their end-of-life care was excellent.
Thank you to all of you at Sunrise who made her last months safe and comfortable.
Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Sunrise of Eastbourne – particularly at such a difficult time. The team here are so grateful that your friend had such a positive experience of the home, and this extended to family members and friends.
I only have positive comments re the kindness and professionalism we experienced when placing my mum in Sunrise Eastbourne following the sudden death of my father. From my first contact with the staff at Sunrise Eastbourne, I felt sure my mum's move would be a success. Due to Covid, we could not physically visit but were able to see her suite in a virtual tour which showed the generous room sizes and access to the garden. It was such a relief to be able to bring her own furniture in with her, familiar pieces, ornaments and pictures that reminded her of 'home' whilst she became accustomed to her new surroundings. She settled in so quickly, enjoying the social contact with the staff and residents and becoming part of a community. I liken it to her going off to Uni. New friends, new building and a new life whilst receiving the most appropriate care and encouragement to continue with her old hobbies. Her extended family have nothing but praise for Sunrise Eastbourne.
Sunrise of Eastbourne appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your mother has settled in well.
Sunrise of Eastbourne has not let us down. They have provided exactly what was needed - a safe and caring haven, with excellent protocol regarding protecting their residents whilst keeping family informed at all times, and doing their very best to allow safe access to our relative. The management and staff have been so understanding, courteous and considerate, and we know everything possible is being done to ensure quality of life alongside safety.
The concierge team go out of their way to help in every way. Thank you to the whole team.
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Eastbourne and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.
Had to get my mother into respite care quickly following a fall. She was assessed and in within a week, which was really appreciated given the current COVID restrictions. The care she has received has been excellent and the staff unfailingly professional and friendly. My only complaint is the lack of communication, but that is a minor niggle and easily overcome by my calling them on a regular basis for updates. Their director of community relations has gone over and above expectations in making sure that everything has gone smoothly during Mum's stay and I cannot thank him enough for his kindness during what has been a very trying time.
Thank you for taking the time to share your experience of Sunrise of Eastbounre. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
Mum is 97 years and still has a smile and sparkle that you have all kept alive during these difficult times.
It is a very special place and we congratulate you all on keeping everyone safe and well and free from this awful virus. It is your dedication and determination not to come out of this lockdown too quickly that has proved to be invaluable. We have every confidence and support you in all forthcoming decisions you have to make to maintain the safety and wellbeing of this lovely community and all the residents and staff that make Sunrise Eastbourne a very special place.
Here at Sunrise of Eastbourne, we believe communication with family members and friends is very important. This enables us to provide understanding and confidence to relatives of our high-quality care whilst also giving us the opportunity to improve our service. Thank you for taking the time to share your kind words.
Staff very friendly and helpful as usual. My mother is happy and very well cared for. We have been kept fully informed at all times regarding the virus which is comforting when we were unable to see her.
Here at Sunrise of Eastbourne we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
I feel happy that my Dad moved here as he is very happy and has been looked after to a high standard. Dad is pleased with the food and all the activities that are offered. When I ring I always find the reception staff helpful and the nursing staff.
Our dining team will be thrilled with you lovely comments. Here at Sunrise of Eastbourne we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.
Sunrise has been extremely careful how they have managed the COVID pandemic. They have looked after my mother very well and been very caring I cannot praise them enough. She has been very pleased with the care and this is important that she is confident and happy with her time at Sunrise. She likes the staff and finds them very approachable. In my view, the management of this crisis has been very good, well done to all the management and staff, thank you.
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Eastbourne and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.
The fact that Sunrise of Eastbourne has remained entirely coronavirus-free to-date is so welcome but does not surprise me. Having reviewed dozens of care homes prior to my father joining this home, I could not find any in which I felt more confident for his comfort, well-being and safety. The staff are a delight, welcoming, friendly and incredibly professional. I have the highest praise for the current manager who has set extremely high standards and goes to great lengths to engage with resident's families on a frequent and regular basis, providing confidence in the care of our loved ones. A heartfelt Thank You.
Here at Sunrise of Eastbourne, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.
I cannot fault Sunrise for the care they have taken over the peak period of the Covid-19 pandemic. They were meticulous in their preparations for every eventuality and, as the daughter of a 95-year-old resident, I have been kept fully informed by the weekly newsletter. It was reassuring to know Sunrise had a clear policy in place to immediately deal with any potential infection and that throughout they had managed, professionally and competently with all supply matters relating to PPE. This professionalism has not detracted from the caring, understanding and compassionate care provided by all staff. My mother could not have been in a safer or happier place.
The team here at Sunrise of Eastbourne would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home. Thank you for taking the time to share your kind words with us; these will be shared with the team.
I would highly recommend Sunrise Senior Living to anyone.
We are thrilled with your positive experience and are so glad your parents have settled in so well to Sunrise of Eastbourne. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team; thank you.
Mum and Dad moved into Sunrise in February 2019 and are very happy and settled. The staff are all wonderful, and nothing is too much trouble. We are extremely happy with the wonderful care that they are receiving and have complete peace of mind that they are settled and happy. We get regular updates on how they are doing and they enjoy a wonderful programme of activities and events throughout the year.
Our team here at Sunrise of Eastbourne are so grateful for your comments. Our activities co-ordinator and the team, work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favourite elements of our home.
It is the best care home that I saw in Eastbourne when my Mother and I were searching for somewhere she could go. She is happy there, the food is good, activities are varied and enjoyable and the care provided is excellent.
Our care teams are central to everything we do in our home, your recognition of their passionate and skilled work is fantastic to hear. Thank you for your kind words, these will be shared with the rest of the team here at Sunrise of Eastbourne.
Sunrise has provided my mum with an excellent level of care throughout her time there. This has been particularly evident during the current pandemic. The home has kept me informed and updated throughout this worrying time, and it has been a huge comfort to me to know mum is safe and well looked after. Staff are well trained, caring and professional, and the facilities are excellent. I would not hesitate to recommend Sunrise to other families.
Here at Sunrise of Eastbourne, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.
Both parents have resided at Sunrise Eastbourne since February 2019 and were welcomed into the caring and relaxed environment by all concerned. Although not an easy decision, and it did take some time for them both to settle; the assurances from the staff and the patience shown to them has meant that they can enjoy a calmer quality of life and have wonderful care given to them alongside the activities provided. Sunrise adopted a very strong procedure early on in the recent virus predicament and this has ensured all their residents and staff are safe and well-provided for within this time. There have been no cases and the Eastbourne Sunrise team should be very proud of themselves in achieving this. The communication links during this time, by phone, i-pads and regular emails have been well thought out and ensure that the contact with our parents has been constant and organised. I thoroughly recommend Sunrise Eastbourne and am very thankful to them for their kindness.
We are thrilled with your positive experience and are so glad your parents have settled in so well to Sunrise of Eastbourne. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team; thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Eastbourne Gardens Care Home - Avery Collection.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Eastbourne Gardens Care Home - Avery Collection.
Meet the Team (0)
There are no Team Members posted yet.
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