Eastbourne Gardens Care Home - Avery Collection

6 Upper Kings Drive, Eastbourne BN20 9AN
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9.4 125 Reviews
  • Eastbourne Gardens Care Home - Avery Collection, Eastbourne
Eastbourne Gardens provides first class care to residents who require residential, nursing and dementia care. Respite rooms available for those needing to recover after a hospital stay or assistance when your carer is on holiday. The care home has 93 beds and on-site nursing facilities.

Discover comfortable companion suites, perfect for those looking to share their care journey with a loved one, be it a partner, sibling, or friend.

The care home offers a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for a gentle stroll or relaxing walk. Pet friendly, so your four-legged friends can also move in. Situated at the eastern end of the South Downs, near the famous Beachy Head beauty spot – a regular route for residents on the Community Minibus.

A passionate and dedicated team ensures that all residents’ individual needs and requirements are met; whether that is arranging for your favourite meal to be created by the chef or arranging activities for you to enjoy.

Eastbourne Gardens encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Activities Co-ordinator arranges exciting events, trips and onsite activities so there is always something to do.

The care home is located a short distance from the A27 making the home perfect for families in Hastings, Hove and Brighton and only a short drive to Eastbourne train station and its direct train service to London.
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Care Provided by Eastbourne Gardens Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 107 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1750
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • Self-Funded Nursing Care: £1450 – £1850
  • Self-Funded Nursing Dementia Care: £1600 – £1700
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

These prices are only a guideline, please contact Eastbourne Gardens Care Home - Avery Collection to find out the exact price for your requirements.

Contact Eastbourne Gardens Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Eastbourne Gardens Care Home - Avery Collection to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Katie Byrne (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (16)
  • Single Rooms with Ensuite Wet Room (75)

Eastbourne Gardens Care Home - Avery Collection Reviews (125)

9.4

Eastbourne Gardens Care Home - Avery Collection has a Review Score of 9.4 (9.390) out of 10, based on 18 reviews in the last 2 years.
Over all time Eastbourne Gardens Care Home - Avery Collection has 125 reviews.

Overall Experience
  • 103
  • 21
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Date Published
  • 125
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Reviewer Connection to Eastbourne Gardens Care Home - Avery Collection
  • 53
  • 18
  • 9
  • 9
  • 5
  • 5
  • 4
  • 4
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  • 3
  • 2
  • 1
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Total of 125, showing 101-120
Review from Ruth B (Private Carer of Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sunrise of Eastbourne is always a very warm and welcoming place. All of the staff are friendly and seem happy in their work. They are always lovely with all of the residents and treat them with dignity, respect and warmth. There is always something going on to stimulate the residents which I think is
very important. Always clean and well kept. I wouldn't hesitate in recommending Sunrise of Eastbourne.
Reply from Lewis Sluman, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
  • Rooms
  • Value for Money
Review from S K (Son of Resident) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Diagnosed with Alzheimer's and Dementia in 2012. My mother has been a resident for four years. The quality of care, accommodation, the food and stimulation has been very good throughout her residency. It has been a good place for mum to live and I believe she is happy there.
Reply from Lewis Sluman, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard B (Son of Resident) published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother has been at Sunrise of Eastbourne for 8 years and has been well looked after ever since she came here.
Reply from Lewis Sluman, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ronald S (Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly and very helpful. Very cooperative all the activities are enjoyable.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R R (Daughter of Resident) published on 10 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident in Reminiscence for 6 months now. She has been made very welcome and has settled well. She has benefited from multiple activities such as flower arranging, making dog biscuits for charity, going on regular trips out and fine dining! She looks much healthier than she did on
admission and has gained weight. The staff are all very caring. Our family are very pleased that we chose Sunrise.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M Y (Cousin of Resident) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On brief acquaintance (we visited over two days). The impression is that this is a happy and forward looking establishment with kind and caring staff.
Our views on facilities, food, activities are anecdotal, but we can probably reply on our source.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally-Ann H (Daughter-in-law of Resident) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we walked into Sunrise, we have been overwhelmed by the quality of the Sunrise experience. We have found the care in Reminiscence to be of a standard we have never known before, we could say 5 stars plus.
The Sunrise property is clean and smells nice, it is in a very good state of repair.
The
staff, well all I can say is they are amazing, they CARE. They are loving and respectful, I have never heard anyone be patronising.
Staff are attentive, joyful and efficient, we know that Sunrise is simply the best, what a wonderful place to live, laugh and enjoy the autumn and winter years of life.
Sunrise you are what everyone deserves 'Perfection'.
Thank you.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martyn P (Son of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose Sunrise of Eastbourne quickly and almost without research and we soon discovered the very best. Best for services and facilities, but most importantly best for the love and care were shown to all of us by ALL of the staff. Everyone has been so kind to my father and all my family. Nothing was
too much trouble. Everything was offered to make our stay the best it could possibly be. Sunrise of Eastbourne has a brilliant team, experienced, professional, well trained and well-managed. We could not have asked for better or for more.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from June P (Daughter of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all very nice and do their job very well. The food is good for my mum. The room she is in is exceptional, they have many activities during the day, that pleases my mum.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from MS (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good and thorough and very empathetic. NOTE - all staff are very kind and caring. There are three carers in particular that are exemplary as well as the receptionist who have all been so caring, warm and professional. Thank you.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dominique S (Daughter of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother initially went into Sunrise of Eastbourne for a months respite care having been ill in hospital. We were so pleased with the standard of care the family decided she should remain at Sunrise.
As my mother grew stronger, she was encouraged to participate in activities and began to make friends.
She found most of the carers friendly and helpful, she enjoyed mealtimes as the food was very good. My mother and her family liked the spaciousness of the place and she was always warm, clean and comfortable.
I found the staff most helpful at all times and was impressed with the level of communication they maintained with me towards the end of my mothers life.
I have no hesitation on recommending Sunrise to others.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Arthur C (Brother of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always well organised, friendly and clean.
There are a variety of activities.
When there is a concern of any sort I am consulted and a solution is agreed.
One issue remains inconsistent, that of sustaining my sister's hearing through the way her ears are checked, oil medication is used,
or the ears are syringed. We recognise this is not easy to sustain.
The staff I have seen care and respond effectively.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P A (Son of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for over five years in reminiscence. She is content and well cared for. We are always made to feel very welcome. He would recommend this home.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Miles D (Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but favourable and positive comments to make about Sunrise of Eastbourne. Excellent management, staff and facilities are provided. I have lived permanently at Sunrise of Eastbourne for two years now.
Reply from Marketing Manager at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D E (Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sunrise of Eastbourne has been awarded the rating of outstanding for the quality of its care by the Care Quality Commission and good in all other categories. It is a friendly community of elderly and disabled men and women. Personal nursing care over 24 hours helps to maintain a purpose of overcoming
aging. Sunrise of Eastbourne us a care home stimulating activity and hope.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia C (Resident) published on 13 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here only two months - but everything has been very good. I have a very nice room, all the staff are so kind and helpful.
I am so pleased I do not have to worry about any domestic things as I did in my flat on my own. I am free to come and go - with taxis - at any time. I consider myself
lucky to be here.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally H (Daughter of Resident) published on 7 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has now been living at Sunrise Eastbourne for 3 months and loves it. She was finding it too much of a struggle coping with her own flat and wanted to be looked after. We looked at several homes in the area and chose Sunrise. Part of the reason is that my mother can stay at Sunrise even when
her needs change. At the moment, she is able to care for her personal hygiene herself but if and when she is unable to, she can remain in the same room at Sunrise but the care given by Sunrise will increase.


She has a very pleasant ensuite room with kitchen area and has taken in her own furniture.


The staff are always very welcoming whenever I visit and my mother finds all the staff very helpful and kind.


There are many activities for the residents to enjoy but no one is forced to do anything.


I am amazed my mother has settled so well and am sure it is mostly down to the staff making her feel so at home.

Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Betty R (Friend of Resident) published on 7 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a wonderful stay at Sunrise after an operation. The staff and food were wonderful and my stay there helped me to make a complete recovery. I am a regular visitor and attend the social activities as often as I am able.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to review Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Leslie H (Friend of Resident) published on 7 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit on a regular basis and staff are always kind, helpful and friendly. Particularly the concierges - nothing is ever too much trouble. Residents needs appear to be responded to promptly and with patience and kindness.
Bistro facilities are much appreciated. The residents are mostly content and
well cared for. A lovely atmosphere.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julian C (Son of Resident) published on 11 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An interesting and informative family meeting, we as a family are so pleased that my mother is now in Sunrise, and more than happy with the care she receives here. The staff are consistently gentle and caring, and we can't praise them too highly. Well done to everyone.
Reply from UK Marketing, Marketing Assistant at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.390)

Overview of Review Score

The Review Score of 9.4 (9.390) out of 10 for Eastbourne Gardens Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.671 for Eastbourne Gardens Care Home - Avery Collection is calculated as follows: ( (164 Excellents x 5) + (36 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 213 Ratings = 4.671
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.719 Points relating to the number of positive Reviews for Eastbourne Gardens Care Home - Avery Collection is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4. 17 Positive Reviews ÷ 21.4 = 0.794
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

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