Eastbourne Gardens Care Home - Avery Collection

My husband, who has advanced Alzheimer's, arrived at Sunrise after 10 days in hospital having had a fall, and subsequently a seizure. Technically he was categorised as palliative and requiring end of life care. My perception of the staff is that they have extraordinary patience but also demonstrate genuine compassion and I'm sure that this has contributed to my husband's growing strength and energy. After just a month his medication was reviewed and it has been arranged for the Speech and Language Therapy team to assess him for a return to normal food. I sense a positive culture at Sunrise and feel confident that my husband's needs are, despite the challenges, being met as well as they can be. I have no hesitation in recommending Sunrise for dementia care.

I am extremely happy with the care my mother is receiving at Sunrise. The whole process of trying to find permanent residential care is very traumatic and we viewed many care homes in our search, none could compare to Sunrise. The layout has been thoughtfully and creatively designed to be a stimulating environment for someone suffering from dementia, and the attention-to-detail felt truly person-centred. The whole process was so smooth and staff have been helpful and supportive to our family every step of the way. It gives my sister and I great comfort to know our mum is being well looked after in a place that feels 'alive' and stimulating. In this area, I don't think there is any other service that can compare to the warm, welcoming and person-centred quality care that Sunrise offers.

A big thank you to all the care staff and many residents mum has made friends with. We move from Eastbourne Sunrise to Purley so now will be nearer family.

We are extremely pleased with the standard of care over the 9 months my mother-in-law has been a resident. All staff are friendly and helpful. There are lots of activities for the residents, including cooking, music, singing and trips out. Recently she has been involved in serving in the shop in Reminiscence with support from the hosts, which she enjoys immensely. She is very happy and content. We are pleased we chose Sunrise for her dementia care.

In summary, probably good on the whole but certainly could be better.

Sunrise of Eastbourne is always a very warm and welcoming place. All of the staff are friendly and seem happy in their work. They are always lovely with all of the residents and treat them with dignity, respect and warmth. There is always something going on to stimulate the residents which I think is very important. Always clean and well kept. I wouldn't hesitate in recommending Sunrise of Eastbourne.

Diagnosed with Alzheimer's and Dementia in 2012. My mother has been a resident for four years. The quality of care, accommodation, the food and stimulation has been very good throughout her residency. It has been a good place for mum to live and I believe she is happy there.

Mother has been at Sunrise of Eastbourne for 8 years and has been well looked after ever since she came here.

Staff are friendly and very helpful. Very cooperative all the activities are enjoyable.

My mother has been resident in Reminiscence for 6 months now. She has been made very welcome and has settled well. She has benefited from multiple activities such as flower arranging, making dog biscuits for charity, going on regular trips out and fine dining! She looks much healthier than she did on admission and has gained weight. The staff are all very caring. Our family are very pleased that we chose Sunrise.

Our views on facilities, food, activities are anecdotal, but we can probably reply on our source.

Thank you.

We chose Sunrise of Eastbourne quickly and almost without research and we soon discovered the very best. Best for services and facilities, but most importantly best for the love and care were shown to all of us by ALL of the staff. Everyone has been so kind to my father and all my family. Nothing was too much trouble. Everything was offered to make our stay the best it could possibly be. Sunrise of Eastbourne has a brilliant team, experienced, professional, well trained and well-managed. We could not have asked for better or for more.

The staff are all very nice and do their job very well. The food is good for my mum. The room she is in is exceptional, they have many activities during the day, that pleases my mum.

Very good and thorough and very empathetic. NOTE - all staff are very kind and caring. There are three carers in particular that are exemplary as well as the receptionist who have all been so caring, warm and professional. Thank you.

I have no hesitation on recommending Sunrise to others.

The staff I have seen care and respond effectively.

My mother has been here for over five years in reminiscence. She is content and well cared for. We are always made to feel very welcome. He would recommend this home.

I have nothing but favourable and positive comments to make about Sunrise of Eastbourne. Excellent management, staff and facilities are provided. I have lived permanently at Sunrise of Eastbourne for two years now.

Sunrise of Eastbourne has been awarded the rating of outstanding for the quality of its care by the Care Quality Commission and good in all other categories. It is a friendly community of elderly and disabled men and women. Personal nursing care over 24 hours helps to maintain a purpose of overcoming aging. Sunrise of Eastbourne us a care home stimulating activity and hope.