Eastbourne Gardens Care Home - Avery Collection

Very clean environment and spacious. Staff in the dementia unit are caring.

All in all a nice facility. I'd like to book myself in!

My stepmother appears to be very and settled at Sunrise. The staff are always very welcoming and willing to help. Nothing is too much trouble. All the residents I see with staff seem to be treated with love and respect. The atmosphere is friendly. There is a good programme of activities and outings for the residents and, although my stepmother can never remember doing anything or going anywhere I know that she participates regularly. Her happiness is paramount and Sunrise achieves this.

It's a pleasure to visit Sunrise.

My brother has been a resident in reminiscence area of Sunrise for 4 years. We are so happy with his care; he looks well and nothing is too much trouble for the staff. Their attitude towards him is exemplary.

My wife and I were extremely well greeted by the receptionist and all members of staff. They assisted us splendidly during our visit. We were very pleased with the manner in which the staff attended to my Brother, clearly looking after him very well. Many thanks to all the Sunrise Staff.

Always find it very pleasant to visit Mum at Sunrise. Very friendly front desk greetings and each member of staff are open and engaging. The premises are clean and colourful and very good to be able to use the bistro facilities. Never see any miserable or grumpy residents so all must be good in house.

Residents are treated as individuals. Staff give a friendly welcome to visitors to make them feel at ease.

Always a warm welcome from the concierges. If necessary, the nursing team keep me well informed. My mother has settled well and enjoys the activities on offer.

All the staff are very polite and helpful. The rooms are well equipped and kept clean to a high standard. The choice of food is very good. The facilities are first class with every activity the residents could ask for. Help is on hand at any time with a smile which makes all the differences. A friendly atmosphere at every visit.

I "upgraded" my father to this facility only a few months ago. A decision I can honestly say that I am so glad that I made. Congratulations to staff and management.

The rooms are lovely and the gardens have lots of places to sit.

In difficult circumstances as they were also caring for her son, who was fatally ill. This professionalism was retained.

There is room for more resident involvement, particularly with those who are still quite active. One of the senior managers finds interaction with residents and visitors difficult.

I have spent several days visiting my mother at Sunrise in Eastbourne. I have been hugely impressed with the friendliness of the staff towards my mother, taking the time to chat to her on regular occasions; all staff I observed are very attentive and patient, always smiling and positive. The level of detailed recording of actions taken to care for Mum is impressive. The facilities, entertainment, food and ambience are all top quality - it felt more like a 5-star hotel than a care home. The staff and management are very professional, always willing to talk at length to me.

My mother is very happy here, staff are kind and caring. Assistance is quick when help is needed and I am kept informed of any issues. It is good to know she is well cared for when I am away.

Sunrise has a great atmosphere, a very positive, can-do attitude and residents look very happy and relaxed.

Identification of staff sometimes difficult but care generally good. Getting to know how the organisation works.

A comfortable home where my mother is safe and well cared for. Staff are friendly, polite and very caring.

I have returned home feeling stronger both mentally and physically.