Eastbourne Gardens Care Home - Avery Collection

6 Upper Kings Drive, Eastbourne BN20 9AN
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9.4 125 Reviews
  • Eastbourne Gardens Care Home - Avery Collection, Eastbourne
Eastbourne Gardens provides first class care to residents who require residential, nursing and dementia care. Respite rooms available for those needing to recover after a hospital stay or assistance when your carer is on holiday. The care home has 93 beds and on-site nursing facilities.

Discover comfortable companion suites, perfect for those looking to share their care journey with a loved one, be it a partner, sibling, or friend.

The care home offers a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens designed for a gentle stroll or relaxing walk. Pet friendly, so your four-legged friends can also move in. Situated at the eastern end of the South Downs, near the famous Beachy Head beauty spot – a regular route for residents on the Community Minibus.

A passionate and dedicated team ensures that all residents’ individual needs and requirements are met; whether that is arranging for your favourite meal to be created by the chef or arranging activities for you to enjoy.

Eastbourne Gardens encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Activities Co-ordinator arranges exciting events, trips and onsite activities so there is always something to do.

The care home is located a short distance from the A27 making the home perfect for families in Hastings, Hove and Brighton and only a short drive to Eastbourne train station and its direct train service to London.
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Care Provided by Eastbourne Gardens Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 107 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1750
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • Self-Funded Nursing Care: £1450 – £1850
  • Self-Funded Nursing Dementia Care: £1600 – £1700
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

These prices are only a guideline, please contact Eastbourne Gardens Care Home - Avery Collection to find out the exact price for your requirements.

Contact Eastbourne Gardens Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Eastbourne Gardens Care Home - Avery Collection to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Katie Byrne (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (16)
  • Single Rooms with Ensuite Wet Room (75)

Eastbourne Gardens Care Home - Avery Collection Reviews (125)

9.4

Eastbourne Gardens Care Home - Avery Collection has a Review Score of 9.4 (9.390) out of 10, based on 18 reviews in the last 2 years.
Over all time Eastbourne Gardens Care Home - Avery Collection has 125 reviews.

Overall Experience
  • 103
  • 21
  • 0
  • 1
  • 0
Date Published
  • 125
  • 5
  • 6
  • 18
  • 107
Reviewer Connection to Eastbourne Gardens Care Home - Avery Collection
  • 53
  • 18
  • 9
  • 9
  • 5
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 125, showing 81-100
Review from Brian L (Brother of Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife and I were extremely well greeted by the receptionist and all members of staff. They assisted us splendidly during our visit. We were very pleased with the manner in which the staff attended to my Brother, clearly looking after him very well. Many thanks to all the Sunrise Staff.
Reply from Marketing, Marketing at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
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Review from Tim H (Son of Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always find it very pleasant to visit Mum at Sunrise. Very friendly front desk greetings and each member of staff are open and engaging. The premises are clean and colourful and very good to be able to use the bistro facilities. Never see any miserable or grumpy residents so all must be good in house.
Reply from Marketing, Marketing at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
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  • Value for Money
Review from R B (Friend of Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are treated as individuals. Staff give a friendly welcome to visitors to make them feel at ease.
Reply from Marketing, Marketing at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Anne B (Friend of Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very polite and helpful. The rooms are well equipped and kept clean to a high standard. The choice of food is very good. The facilities are first class with every activity the residents could ask for. Help is on hand at any time with a smile which makes all the differences. A friendly
atmosphere at every visit.
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Review from Sally H (Daughter of Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a warm welcome from the concierges. If necessary, the nursing team keep me well informed. My mother has settled well and enjoys the activities on offer.
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Review from Nick E (Son of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Working in various care homes in Canada I was extremely impressed on my first visit to my father's new care home in Eastbourne. Wide corridors, lots of use of natural lights, physical and two-dimensional reminders of times past as well as staff who are evidently client/patient conscious.
I "upgraded"
my father to this facility only a few months ago. A decision I can honestly say that I am so glad that I made. Congratulations to staff and management.
Reply from Marketing, Marketing at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
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  • Value for Money
Review from F R (Daughter of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very caring and look after Mum extremely well. They know and understand her little habits and always make sure she goes on outings and has something to do.
The rooms are lovely and the gardens have lots of places to sit.
Reply from Marketing, Marketing at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David H (Power of Attorney of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the outset the staff at Sunrise of Eastbourne have shown great affection respect and professionalism to the resident.
In difficult circumstances as they were also caring for her son, who was fatally ill. This professionalism was retained.
Reply from Marketing, Marketing at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from M W (Friend of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend settled unexpectedly well into Sunrise of Eastbourne. He has made suggestions that have been taken on board about food activities etc.
There is room for more resident involvement, particularly with those who are still quite active. One of the senior managers finds interaction with residents
and visitors difficult.
Reply from Marketing, Marketing at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David G (Son of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have spent several days visiting my mother at Sunrise in Eastbourne. I have been hugely impressed with the friendliness of the staff towards my mother, taking the time to chat to her on regular occasions; all staff I observed are very attentive and patient, always smiling and positive. The level of
detailed recording of actions taken to care for Mum is impressive. The facilities, entertainment, food and ambience are all top quality - it felt more like a 5-star hotel than a care home. The staff and management are very professional, always willing to talk at length to me.
Reply from Marketing, Marketing at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L F (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy here, staff are kind and caring. Assistance is quick when help is needed and I am kept informed of any issues. It is good to know she is well cared for when I am away.
Reply from Marketing, Marketing at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sonia W (Daughter of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely place, looks like a grand hotel. Staff are friendly and caring.
My mother entered the home in December 2017. The staff were very understanding in a difficult situation. Mother has settled in very well with no problems. We have had daily contact to begin with, staff always giving us time to
discuss any concerns we may have had.
Sunrise has a great atmosphere, a very positive, can-do attitude and residents look very happy and relaxed.
Reply from Lewis Sluman, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Resident) assisted by family/friend published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Identification of staff sometimes difficult but care generally good. Getting to know how the organisation works.
Reply from Marketing, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Daughter of Resident) published on 22 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A comfortable home where my mother is safe and well cared for. Staff are friendly, polite and very caring.
Reply from Marketing, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison D (Respite Resident) published on 12 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was greatly impressed with Sunrise of Eastbourne.
It is a very attractive building with lovely gardens.
The food is excellent with lots of options. Beautifully presented, healthy and delicious.
But most importantly the care is second to none.
I was treated with dignity and respect at all times
by kind and compassionate carers.
As I have MS my body is not always easy to move-particularly in the morning-but the carers were patient and kind at all times.
Quite simply if you looked up the definition of the word care in a dictionary and you will see Sunrise of Eastbourne care home.
Thank you all very much.
I have returned home feeling stronger both mentally and physically.
Reply from Marketing, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jenny L (Wife of Resident) published on 29 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband, who has advanced Alzheimer's, arrived at Sunrise after 10 days in hospital having had a fall, and subsequently a seizure. Technically he was categorised as palliative and requiring end of life care. My perception of the staff is that they have extraordinary patience but also demonstrate
genuine compassion and I'm sure that this has contributed to my husband's growing strength and energy. After just a month his medication was reviewed and it has been arranged for the Speech and Language Therapy team to assess him for a return to normal food. I sense a positive culture at Sunrise and feel confident that my husband's needs are, despite the challenges, being met as well as they can be. I have no hesitation in recommending Sunrise for dementia care.
Reply from Marketing, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laury J (Daughter of Resident) published on 29 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care my mother is receiving at Sunrise. The whole process of trying to find permanent residential care is very traumatic and we viewed many care homes in our search, none could compare to Sunrise. The layout has been thoughtfully and creatively designed to be a stimulating
environment for someone suffering from dementia, and the attention-to-detail felt truly person-centred. The whole process was so smooth and staff have been helpful and supportive to our family every step of the way. It gives my sister and I great comfort to know our mum is being well looked after in a place that feels 'alive' and stimulating. In this area, I don't think there is any other service that can compare to the warm, welcoming and person-centred quality care that Sunrise offers.
Reply from Marketing, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley B (Daughter of Resident) published on 7 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A big thank you to all the care staff and many residents mum has made friends with. We move from Eastbourne Sunrise to Purley so now will be nearer family.
Reply from Marketing, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard R (Son-in-law of Resident) published on 4 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely pleased with the standard of care over the 9 months my mother-in-law has been a resident. All staff are friendly and helpful. There are lots of activities for the residents, including cooking, music, singing and trips out. Recently she has been involved in serving in the shop in Reminiscence
with support from the hosts, which she enjoys immensely. She is very happy and content. We are pleased we chose Sunrise for her dementia care.
Reply from Lewis Sluman, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Eastbourne Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The service overall is fair to good.
The quality of the care and nursing staff is very good indeed.
The leisure facilities are good - and every effort is made to promote their use.
Although overall, our experience so far has fallen short of our expectations.
We believe, from the opinions expressed
by others, that this probably reflects a commonly held view.
In summary, probably good on the whole but certainly could be better.
Reply from Lewis Sluman, Digital Marketing Executive at Eastbourne Gardens Care Home - Avery CollectionThank you for taking the time to share your experience of Sunrise of Eastbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team. In the meantime, please feel free to contact the Community Home Manager if you would like to discuss this in further detail.
The Sunrise of Eastbourne Team.
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  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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Current Review Score: 9.4 (9.390)

Overview of Review Score

The Review Score of 9.4 (9.390) out of 10 for Eastbourne Gardens Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.671 for Eastbourne Gardens Care Home - Avery Collection is calculated as follows: ( (164 Excellents x 5) + (36 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 213 Ratings = 4.671
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.719 Points relating to the number of positive Reviews for Eastbourne Gardens Care Home - Avery Collection is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4. 17 Positive Reviews ÷ 21.4 = 0.794
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

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