Partridge House

Heath Hill Avenue, Bevendean, Brighton BN2 4LS
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9.1 36 Reviews
  • Partridge House, Brighton
Partridge House is situated in Bevendean in Brighton and is well-respected amongst the local community for providing effective care accommodation for older people that live with dementia, as well as looking after those with physical disabilities.

The purpose-built home is ideal for those needing a long-term home with wheelchair access and a spacious environment perfect for those with mobility issues, that includes en-suite facilities and specially equipped bathrooms.

Partridge House maintains a programme of social activities that are aimed towards improving residents' physical and emotional well-being, when they are not enjoying the generous grounds and local amenities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Partridge House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Bethany Down (Manager)

Local Authority / Social Services

Admission Criteria

  • Restricted admission criteria
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (42)

Visiting

  • Unrestricted visiting

Parking

  • 20 parking spaces with ample on street parking in addition.

Partridge House Reviews (36)

9.1

Partridge House has a Review Score of 9.1 (9.111) out of 10, based on 6 reviews in the last 2 years.
Over all time Partridge House has 36 reviews.

Overall Experience
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Review from Helen S (Friend of Resident) published on 22 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found that the staff are always polite and helpful. My friend has been really ill but when she sees the staff she greets them with a smile and seems really happy. She always appears to be in a comfortable position in bed with cot sides up even though she may be asleep. The staff have to feed
my friend usually but are very careful and give her adequate time.
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Review from Alison S (Wife of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident for four years with Alzheimer's disease and heart conditions aged 77. The care home always very welcoming to friends and family at any time including meals. Staff and record keeping very professional and accurate. Wonderfully clean and bright interior with a sunny private
garden, caring staff always helping residents with individual needs. Social events organised. First class home which has looked after my husband in the best way I could wish for in every aspect of care.
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Review from Janis J (Husband of Resident) published on 25 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this nursing home for only 4 months. I am very happy with the quality of care he is receiving. The carers I have met on my visits really live up to their name. They genuinely care and are interested in getting to know the residents and try, when possible, to interact with them.


I

depend very much on the carers who are on duty at the times of my visits to let me know that my husband has been doing, eating, sleeping etc. There seems to be no way to automatically advise relatives without more admin/paperwork.
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Review from Graham L (Son of Resident) published on 3 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are always approachable, Visitors are eager to help or listen to what you. Visitors are always made to feel welcome. Meals and fluids are offered regularly. The bedrooms are clean and tidy and the care home is always warm. My mother is safe and appears to be mostly happy and content here.
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Review from Adelina D (Daughter of Resident) published on 15 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Partridge House two months ago when my father could no longer cope with her. I was worried that her erratic and aggressive behaviour would be difficult for them to deal with. My worries were groundless. The staff at Partridge House have been wonderful. Mum is safe, well cared for and
treated with respect. Their kindness and cool professionalism make difficult circumstances easier for her family to bear. I can't thank them enough.
Reply from John Howgate, Registered Manager at Partridge House

Thank you for your comments, Adelina. These are the sort of comments that keep the team motivated to be as good as they are.

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Review from Linda B (Daughter of Resident) published on 20 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Partridge House cared for my mum for 10 months. The level of care was amazing, I felt like they cared for her as if they would do for one of there own relatives. With special thanks to the registered Manager and care staff for making mum feel extra special.
Reply from John Howgate, Registered Manager at Partridge House

As I said on several occasions, it was our privilege to have cared for your Mum. We miss her too.

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Review from Cheryl W (Daughter-in-law of Resident) published on 17 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-in-Law has been a permanent resident for the past 2 years and respite prior to that. The whole family are extremely happy with all aspects of her care and welfare and we cannot thank the staff enough for their help and support. Everyone is so friendly and helpful. We would happily recommend
this facility to anyone who is in the position of having to find residential care for their loved ones. It is difficult to have to make this decision so knowing that they are in the best place is at least some form of comfort. Many thanks to all the staff.
Reply from John Howgate, Registered Manager at Partridge House

Thank you for your supportive words Cheryl.

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Review from Alain J (Husband of Resident) published on 11 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am my wife's carer and have been for the last 6 years. My wife has Parkinsons dementia and needs 24 hour care. I got to the stage where I was beginning to find it difficult to cope after having one weeks break in that 6 years. I was offered respite. I can't thank the staff enough for the reassurance
they instilled in me that my wife would be well cared for while in their care, and true to their word I could not have entrusted anyone better to look after my wife. I will have no worries about my wife returning there in the future where I will have recharged my batteries and hopefully continue to be able to look after my wife for the foreseeable future. Can't thank you enough.
Reply from John Howgate, Registered Manager at Partridge House

Thank you for your kind words. It was both a privilege and pleasure.

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Review from Nicollette H (Daughter of Resident) published on 10 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just had a weeks respite stay here and she had a lovely time. The staff are very caring and my mum was looked after so well, we cannot thank management and team enough for making mum's stay so lovely x
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Review from Allan M (Son of Resident) published on 4 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father took EMI placement when discharged from Royal Sussex County Hospital, Brighton. Pre-arrival visit conducted openly and professionally to all 'corners' of internal and external parts of purpose built facility. On arrival staff aware of safeguarding concern with oral hygiene resulting raising
concern with social services, subsequently reported to HM Coroner. With considerable discomfort to themselves, two care assistants were able to reverse my father's acquired oral hygiene problem in an hour or two, something the hospital failed to achieve. The caring approach stimulated my father assuch that he resumed communication verbally/physically, improved behaviour/cognition. He succumbed to bronchopneumonia after 2 days and passed away. The achievement enabled my father to acknowledge family with dignity before his demise. A fond final memory for all.
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Review from Graham D (Son of Resident) published on 29 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Partridge house for 5 years and the care is 100% great, the important thing for me is that the staff care for my mum and the other residents. They also consult me on any changes to medication and I have regular discussion with the care manager. I am very lucky to have found Partridge
house, I know my mum is happy at the care home.
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Review from Maggie D (Wife of Resident) published on 24 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Partridge House have been looking after my husband for the last year. The staff are fantastic. Professional caring kind and patient. Partridge House is a very bright and cheerful spotlessly clean and comfortable. Nothing is too much trouble. I cannot recommend it highly enough.
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Review from Vanessa C (Daughter of Resident) published on 21 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Partridge House has a very caring atmosphere and all the staff really seem to enjoy the job they are doing. The Manager is very 'Hands On' and every one, including the office staff, take an interest in the residents. I have to make a 320 mile round trip to visit my Mum and I am always made to feel welcome
with the offer of tea and a sandwich. I am always brought up to date with any changes to the care & medication that Mum requires and am often given a copy of a photo of my Mum taking part in an activity. There always seem to be something going on so that the residents are not just sat in chairs or in their rooms.
The home is clean and does not have the odour that seems to permeate some Care Homes. I have experience of several Care Homes and Partridge House is definitely the best by a very long way. My Mum is an escape artiste and has been able to get out of every other Care Home she has stayed in, the staff at Partridge House seem to know exactly where every resident is.
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Review from S S (Daughter of Resident) published on 16 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved into the home in May 2015. She has settled really well and enjoys the company and activities. Staff and management are really helpful and caring. The home is well maintained. Partridge House involves resident and families in activities such as BBQ's in the summer, Christmas parties etc.
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Review from Mandy T (Daughter of Resident) published on 10 February 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely feel about the care home. Everybody that we have met is so caring and helpful.
I feel that my dad is being looked after very well. And great activities for the residents. I think this care home just need to sell its good points a bit more.
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Review from S B (Son of Resident) published on 9 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy to be here and we, as a family are very happy with the way she is looked after. A very nice place.
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Current Review Score: 9.1 (9.111)

Overview of Review Score

The Review Score of 9.1 (9.111) out of 10 for Partridge House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.797 for Partridge House is calculated as follows: ( (56 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 69 Ratings = 4.797
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.314 Points relating to the number of positive Reviews for Partridge House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 6 Positive Reviews ÷ 8.4 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Beth

Beth Downs

Job Title: Home Manager Joined: 2023

My name is Beth and I am the proud manager of Partridge House Nursing Home in beautiful Brighton.


I have been working within the care sector since I left college and have worked my way up through my career, from care assistant to senior carer, to deputy, and finally Home Manager gaining invaluable experience and knowledge along the way.


I have worked as a manager for over 8 years in adult care services including care homes, nursing homes, outreach services, charity-based services, and community-based projects, supporting people with various disabilities, illness, mental health needs and dementia. This allowed me to grow and develop personally as well as in my career, through engaging directly with the people using the services to gain valuable insight and understanding of their individual needs and abilities.


I have been privileged to have been able to attend many courses that have shaped me into becoming the manager I am today, Including Levels 3 & 4 Health and Social Care, Level 5 Management of People Services and gaining a bachelor's degree in LLB Law, where I was able to focus my studies on mental health and social care law as well as business management.

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