Oaklands Nursing Home

39 Dyke Road Avenue, Hove BN3 6QA

Oaklands Nursing Home is an impressive Tudor property that has been extensively refurbished for the benefit of people with care needs, whilst retaining its charm and character.

With a team of skilled carers carrying out person-centred planning, occupants can relax in the knowledge that their health and well-being is safeguarded while enjoying classic English gardens, expansive scenery and a summerhouse.

The service includes Internet access and a choice of activities aimed towards good emotional and physical health.

Group: Carewise Homes Ltd

Person in charge: Beti Koder (Acting Manager)

Local Authority / Social Services: Brighton & Hove City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 22 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 22

Rooms with ensuite WC: 22

Weekly Charges Guide: Nursing Care Single £1000 – £1500 (These prices are only a guideline, please contact Oaklands Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Oaklands Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Oaklands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Oaklands Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.774 for Oaklands Nursing Home is calculated as follows: ( (165 Excellents x 5) + (46 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 212 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Oaklands Nursing Home is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 15 Reviews ÷ 4.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Oaklands Nursing Home has a Review Score of 9.8 (9.774) from 18 Reviews


Average Ratings

  • Excellent
    16
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oaklands Nursing Home?

  • Extremely LIKELY
    15
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oaklands Nursing Home

  • Daughter of Resident/Service User
    4
  • Volunteer
    3
  • Friend of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • more

I never thought my husband would settle into a nursing home and appreciate it as well.

This is entirely due to the excellent care he receives along with the companionship and friendliness from staff and residents. His spacious room gives him dignity and the family and I are very appreciative of all Oaklands offers. The only criticism is the state of the wheelchair access which makes it impossible for me to move my husband unaided. I would recommend Oaklands to everyone.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

Staff always helpful and friendly.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Residential home with nursing has to meet certain criteria and meet relevant rules and regulations - all of which could de-personalise and institutionalise the home, staff and residents. Oaklands Nursing Home manages to invisibly meet it's obligations while providing residents and their family and friends with a home that welcomes, dignifies and befriends. Quite an achievement!

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

My mother has been here for 2 years. The staff and nurses have been excellent. Very clean with lovely food. Can't fault it. Mum's gone down a bit but nurses and staff have been excellent looking out for her.

How likely would you be to recommend Oaklands Nursing Home? Likely

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Average Rating:   4.8 out of 5

Since mum has been at Oaklands there has been a change of management and things have improved enormously. Rooms have been redecorated and a vast improvement with staff and care given. Entertainment has been increased and residents have some form of entertainment seven days a week. I would have no hesitation in recommending Oaklands to people that have relatives who need care.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

Mum has lived at Oaklands for four years. Over time, management have changed. The overall standard has improved no end. The care mum gets is excellent and she seems very happy. The activities at Oaklands are very good and the residents are all encouraged to join in. I feel very happy when I leave her here as I know she is in very good hands.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

Having worked in care myself, Oaklands is a lovely home to live in. Clean and food is excellent. Staff friendly and always helpful. Can't fault.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

This home is excellent with care, compassion and kindness. The cleanliness is top class and nothing is ever too much trouble. The staff go all out to look after the residents and make sure they have all they need. Any health problems are sorted out as quickly as possible.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

My father in law is a patient at Oaklands Nursing Home. He is 92 years old and suffers with dementia and Parkinson's disease. He is treated with dignity. He settled down quite quickly, enjoys the musicals. They provide singing exercise and the patients are very friendly to each other and one family, joining in with all activities.
The staff are very good with the patients, the food is excellent.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Oaklands has a lovely garden and sea views from a lot of windows. The present owners have replaced the windows very sympathetically and a new hairdressing room has been provided. The rooms, bedrooms, dining room, lounge, hall etc have all been decorated and new furniture provided. The food is very good. The staff are very caring and pleasant, also encouraging. The atmosphere is very nice, more like a large family home than a care home. No aromas, pleasant.

How likely would you be to recommend Oaklands Nursing Home? Likely

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Average Rating:   3.9 out of 5

This is a lovely home and all the staff are so lovely as well. So kind and very caring.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

I have a therapy support dog and I visit Oaklands Nursing Home once a month for about an hour. Everybody is friendly and we are made welcome, enjoying a cup of coffee and chat. The residents are able to pat and talk to my dog which is very beneficial to them. My dog (and I) enjoy our visits.

How likely would you be to recommend Oaklands Nursing Home? Likely

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Average Rating:   4.1 out of 5

Since my dad has been here the difference in him is amazing. He didn't eat, he couldn't sit up or speak very well. He was confused. Now he eats 3 good meals a day.
He talks to us and can sit up, joins in all the activities which are going on every day.
The staff are all very caring and understanding.
Nothing seems too much trouble.
Well done to you all.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

We always receive a warm welcome. Residents who choose are brought to the lounge for a short church service and the staff show a commitment to the physical, emotional and spiritual needs of the residents. If people are unable to attend the service they are asked if they would like us to visit them in their rooms and we are taken up to them. The residents always seem happy and there is a lovely warm atmosphere in the home.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

Every time I visit I am met with kindness and friendliness. The residents seem very happy where they are clearly treated with respect and kindness. The house is spotlessly clean and the rooms are bright and nicely furnished. There are plenty of daily activities for them if they wish to participate.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Henna, Marketing Director at Oaklands Nursing Home responded to this review on 24 May 2017:

Thank you. I am glad you are so happy with the care at our home. The team believe that activities are a fundamental part of the care that we offer. We want the home to be an example that people of all ages can enjoy and benefit from each others company. It is always a pleasure welcoming you into our home!

This has been a marvellous place and my sister calls it her home. The care and treatment she receives is second to none. She has been here 9 years.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My aunt has been here a long time and everybody has been so kind and looked after her well, giving her love, respect and dignity. She is now 98 and very frail, everything is still being done to make her comfortable. Thank you so much.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Very pleased with the care my uncle received. The staff were all very friendly and kind, would definitely recommend to family and friends for any of their family.

How likely would you be to recommend Oaklands Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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