Oaklands Nursing Home

The staff and facilities are excellent as I would expect considering the cost. Lockdown has meant that my Mother cannot receive regular unannounced visits. I know the staff are doing all they can within the rules to mitigate this. Please thank them.

My mother has been a resident for 2.5 years. Even before Covid, I would recommend Oaklands to people. How the Manager and her team have dealt with Covid was amazing and I continue to recommend it. A first-class team. The Manager is excellent and kept all of us with relatives, ill with Covid, or not, daily updates which I know did not happen with every home. The whole team there, nurses and carers etc are 5*! My mother feels safe and secure and feels the kindness always. Thank you, Oaklands.

My mum has been in this home for the past seven years and has been treated with excellent care and attention. She has been treated with great care and with respect and love. Her room is always clean and the staff are always polite and friendly

My mother has lived at Oaklands since June 2019, and I have been very impressed with every aspect of her care throughout her time there. The building and gardens are lovely, almost like a country house hotel, and the staff are at pains to cater to the individual preferences of all the residents. Activities are varied and imaginative, with many enjoyable social gatherings and outings including relatives (pre-covid). The food is superb, with plenty of choices, and nothing is too much trouble for the carers. My mother is happier than she has been in a long time and it is such a relief to know that she is well looked after and to be kept informed about her condition on a timely basis. I have been able to visit her regularly during the pandemic, in a covid-secure manner and when allowed by the relevant rules. In due course, I look forward to the resumption of normal contact with everyone at Oaklands, all of whom I have come to regard as extended family.

My mother is in the final stages of her life and her condition has made her mood very unpredictable. She goes from extreme sadness, anxiety, anger to happy, vague, then continued sleep. Her mental anguish has left her very distraught and desperately sad at times, more so now. But the staff, management, nurses, carers and even the cleaners have all been so considerate of my pain. Giving me caring advice and comfort when needed. Amazing nursing home. not only looking after my mum, but her relatives too.

My mother needed urgent respite care and the team at Oaklands Nursing Home could not have been more professional, supportive and caring during a very stressful time. Without their care and attention, the real source of my mother's illness would not have been identified so quickly and she would not have recovered so well without the excellent care she received from everyone.

I have experienced excellent care with kindness and compassion shown.

In my view my husband's care treatment and dignity have been second to none at Oaklands. Nothing is too much trouble to be sorted and is done as quickly as humanly possible. Staff are amazing, I wouldn't want my husband anywhere else. Thank you to you all.

Fantastic. Mum has been at Oaklands for 2 1/2 years. The staff are so caring in all they do for her and all the residents. It is a beautiful home with lovely grounds, and so clean and tidy. The home is second to none, just the best of all the rest. The manager and staff care about us as well, always ready to talk to us at any time, no matter how busy they are. I can come home and never do I worry about my mum. I know she is loved and cared for by all at this lovely home. Thank you all from Mum and me.

Activities is second to none, always something going on, to again suit the residents whether it be crafts, dancing, live music. All enjoyed by all including any family that visit. We all join in. All the team of carers and above really care, can't fault this home.

Mum has been a resident at Oaklands for 4 1/2 years. She reaches her 100th Birthday on February 7th 2019. The home has always been a good one, but since the home became private a couple of years ago, it has excelled itself. The staff to all relatives have become family to us. Spotlessly clean, food excellent. Care wonderful. The activities are extremely good and varied.

The staff looked after our mum great. Thank you.

I have always found the staff to be polite, friendly and helpful. It is clear that my brother likes them. He also likes the food which is provided.

The management and nursing team are readily available to discuss the care plan for my mum and involve me in my mums "Health" journey. Every member of the Oaklands team from the manager to the maintenance staff treat my mum's needs on "very important" well done and thank you.

Residential home with nursing has to meet certain criteria and meet relevant rules and regulations - all of which could de-personalise and institutionalise the home, staff and residents. Oaklands Nursing Home manages to invisibly meet it's obligations while providing residents and their family and friends with a home that welcomes, dignifies and befriends. Quite an achievement!

Staff always helpful and friendly.

My mother has been here for 2 years. The staff and nurses have been excellent. Very clean with lovely food. Can't fault it. Mum's gone down a bit but nurses and staff have been excellent looking out for her.

Since mum has been at Oaklands there has been a change of management and things have improved enormously. Rooms have been redecorated and a vast improvement with staff and care given. Entertainment has been increased and residents have some form of entertainment seven days a week. I would have no hesitation in recommending Oaklands to people that have relatives who need care.

Mum has lived at Oaklands for four years. Over time, management have changed. The overall standard has improved no end. The care mum gets is excellent and she seems very happy. The activities at Oaklands are very good and the residents are all encouraged to join in. I feel very happy when I leave her here as I know she is in very good hands.

The staff are very good with the patients, the food is excellent.