Adelaide House Nursing Home

There was always a happy, welcoming, supportive and "can do" , attitude from all staff, which we as family saw many times a week on our regular visits.

My father moved to Adelaide House, the day before Christmas Eve, when he could no longer manage in his own home. The staff were extremely welcoming to both him and our family which helped him quickly settle in. He and I went to the Christmas Day lunch and he was fully involved in the celebrations. The care he received from the moment he arrived was exemplary and characterised by respect, dignity and compassion. We were able to visit every day and personally kept fully informed of any treatment and medication that he received. All of the staff treated both him and us with great kindness and although he sadly passed away a month after arriving, at the great age of 102, we felt that he could not have been in a better place than Adelaide House as his life drew to a close.

Adelaide House is run by some of the most caring and kind people you could ever wish to meet. It is kept clean and organised whilst maintaining the feel of a safe and homelike environment. In my grandmother's last few months they took spectacular care of her in every possible way and kept me well informed of any updates over the phone and in person. I always felt very welcome when visiting and grew to consider the staff more as friends, as they are all lovely people. The food provided is varied and delicious, the smell from the kitchen made you wish you were joining for dinner or lunch! Compared to other care homes in the surrounding areas, which I visited, I found that Adelaide house is very reasonably priced, whilst offering a very personal and high quality level of care. Should you be in need of care services for yourself or others, in Haywards Heath or the central Sussex area, I would highly recommend contacting Adelaide house.

I have been so pleased with the care my darling aunty has been receiving at Adelaide House. I could not have looked after her better myself. The staff are so kind and friendly, and they treat residents with sensitivity to their individual needs and with dignity. I live too far away to visit often, so I love the newsletters with pictures of my aunty enjoying activities and outings. It is so nice and reassuring that residents are helped to lead as normal a life as possible, with a summer garden party, Christmas cocktail party and garden centre visits. A big thank you to all the staff who work so hard to help my aunty be comfortable and happy.

Our mother moved to Adelaide House in December after a time in Hospital. From the moment we stepped into Adelaide House we were impressed at how all the staff made us feel so welcome. Mum has been independent for 95 years and we knew this was going to be a difficult move for her, all the staff have shown her kindness and given her time to adjust and settle into her new surroundings. Nothing has been too much trouble and they show so much compassion and dignity towards all their residents, it's been a humbling experience. It's good to see Mum relaxed and smiling again. I would highly recommend Adelaide House for your loved ones.

Our father moved to Adelaide House in mid-November. From the moment he was welcomed in, he was taken care of so well and thoughtfully, the staff could not do enough for him. The week after he moved there he celebrated his 99th birthday and the staff decorated his room, made a 99 cake and sang Happy Birthday to him! It was a wonderful day for him, also I got to see him out of bed which I hadn't seen since January 2024 as he had been bedbound in the intervening months. He settled in so well but sadly died 2 weeks after moving to Adelaide House. Again the care at this sad time was superb, I stayed with him throughout the night and the nursing staff were so supportive then and afterwards when we came to empty his room. I would not hesitate to recommend Adelaide House for the wonderful care they gave our father in his last weeks of life.

All the staff are really friendly and helpful. Adelaide runs like clockwork and all the rooms are clean. They arrange various activities for those who wish to join in and cater for individual needs. I used to visit once a week with my Therapy dog Willow who the residents loved. I was made very welcome and it was nice to chat to the residents about their history and past. There is no shortage of food they are very well looked after at Adelaide House Nursing Home.

Adelaide House is a great care home. Dignity is at the heart of everything they do. They always display care and sensitivity towards the residents and are eager to help them maintain as good a quality of life as is possible. They run activities often, including visitors to the home and trips out for those who can go. They also hold various parties and events throughout the year including a summer garden party and a Christmas cocktail party (with raffle prizes!). My dad has been a resident, following a stroke, since 2004, and throughout that time, they have done their best to support and care for him.

We are more than satisfied that he is very well cared for and that his needs, both medical and practical are met. We would not hesitate to recommend Adelaide House to anyone seeking residential care for a friend or family member.

My Mother first moved into Adelaide House during COVID Lockdown. Over the last three years, she has been very happy there. Her Care has been first-class. The Staff are very caring and supportive. I have found them very welcoming and communication between myself and them is easy and straightforward.

A wonderful home!

Many thanks to all staff at the home.

I was very impressed by the excellent record keeping kept by Adelaide House staff.

We are extremely grateful to have found such a caring and compassionate nursing home, that reflects the professional standards of its staff!

I have already recommended Adelaide House to one of my friends to look at for a member of their family.

Words are not enough to express our gratitude towards the wonderful and amazing team. The nurses work tirelessly with true vocation. We were always made to feel so welcome and in an often dark world, they were a beacon of hope. My aunt was looked after as if she were part of their family. She was cleaned and changed every day and always looked so fresh, happy and comfortable. Nothing was ever too much trouble. When she passed suddenly a few days ago it was calm and peaceful and she was treated with dignity. The staff showed us warmth and compassion. We were so fortunate that my aunts last days were spent in such a lovely place.

During her time in Adelaide Mum enjoyed various activities, and visits from entertainers, their Summer Garden Party was a highlight. Volunteers also brought in various animals including a Shetland pony, which all added interest. Mum had a number of health issues which were either managed solely by the lovely nursing team or by them after consulting with her doctor. Treatment was swift and I was always kept informed. Without exception, all of the staff I came across were very welcoming and happy to help where they could, which was very reassuring for me. When my Mum passed away, the staff informed me straight away and dealt with both my Mum and me with sensitivity.

Wouldn’t hesitate to recommend this lovely care home.

The home has a really nice atmosphere.

It’s always a very difficult decision but my mum is very well cared for so if you are looking for a home for a loved one highly recommend here.