Adelaide House Nursing Home

13 Oathall Road, Haywards Heath RH16 3EG
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9.9 45 Reviews
  • Adelaide House Nursing Home, Haywards Heath
Adelaide House in Haywards Heath is 36-bed care home.

Adelaide offers care for people with dementia, mental health issues, physical and neurological conditions, respite care and end of life/palliative care.

It has bedrooms that can accommodate couples.

With a garden, that backs onto Clair Park, Adelaide is within easy walking distance of the town centre.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1600
  • Self-Funded Nursing Care: £1100 – £1600
  • RESPITE Self-Funded Residential Care: £1100 – £1600
  • RESPITE Self-Funded Nursing Care: £1100 – £1600

These prices are only a guideline, please contact Adelaide House Nursing Home to find out the exact price for your requirements.


Everyone's individual care needs can vary significantly and on this basis we will only commit to a final fee once a personal pre-assessment has taken place. To get a better indication on fees, please feel free to contact the home directly and discuss your individual requirements with them, they are more than happy to help.

These prices are only a guideline, please contact Adelaide House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Susan Tharakan (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 2001
  • Number of floors: 3

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors are welcome to the care home at any time to enjoy a drink, lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, the garden or their own private bedroom.

Parking

  • There is free parking for visitors at the front of the building.

Adelaide House Nursing Home Reviews (45)

Total of 45, showing 41-45
9.9

Adelaide House Nursing Home has a Review Score of 9.9 (9.876) out of 10, based on 25 reviews in the last 2 years. Over all time Adelaide House Nursing Home has 45 reviews.

Overall Experience

  • 44
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Date Published

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Review from Claire T (Daughter of Resident) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't have been more pleased with the care my father received at Adelaide House Nursing Home. The staff were attentive and kind and always had a cheery interaction and a fist pump with my father. When my father arrived at Adelaide House he was bedbound and non-responsive having been in hospital
for some time. After a few weeks, the staff at Adelaide had him downstairs interacting with other residents and whilst not fully communicating at least making it known what he wanted and was trying to say. When I took my very sick mother there to visit him the staff really helped me with the logistics and practicalities. He was there through very difficult times during Covid but everyone went to great lengths to ensure we could still maintain regular contact.

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Review from Bernie N (Daughter of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is now 98 and has dementia. She has been a resident here for over seven years. I think she is still with us due to the excellent nursing and care she has been shown. She has not had to go to the hospital during her years here. Sadly, she is now bedbound.
Her soft food is fed to her. The
food is freshly prepared daily and nutritious.
As a family, we feel comforted that over the years, Mother was offered activities, outings and visiting entertainment. She used to be mobile and was encouraged to walk.
The staff play a huge part in giving a nice feel to the home.

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Review from Mark L (Son of Resident) published on 23 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Adelaide house following a hip replacement operation. She was 95, suffered from dementia, and was in poor health following the operation.
On her arrival, she was not eating or drinking and did not communicate hardly at all.
Following the fantastic care she received at Adelaide,
her physical health improved quickly.
Although her dementia continued to progress, the staff were always kind and attentive. Mum settled in well at the home and seemed much more relaxed and less agitated than she had been when she first arrived.
The home has a friendly atmosphere and is spotless and well-maintained.
All the staff were friendly and professional, and we always felt that Mum was safe and well cared for.

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Review from Carol D (Sister-in-law of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother-in-law was only a resident for a short period - for end-of-life care. The manager and her staff could not have been more empathetic and helpful. I live in Yorkshire and was only able to visit every 2/3 weeks. However, I was able to speak to my brother-in-law whenever I telephoned. He had
a very nice room with a French door leading out to the garden. I know that he was happy in that room. He was also happy with the meals that he was served. The only thing that concerned him was understanding the staff when they spoke to him, but the problem was always resolved by asking them to speak a little slower. I would not have any hesitation in recommending Adelaide House.

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Review from Julie M (Niece of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was moved from a care home to Adelaide House in September. Sadly, her time here was very short as she died a few weeks later. However, the care she received was second to none. Management and staff excelled in both the care they gave to my aunt and the support to us as a family. I would definitely
recommend this nursing home.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Adelaide House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Adelaide House Nursing Home is calculated as follows: ( (250 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 283 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Adelaide House Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 22 Jul 2025

Vacancies available for short or longer term care. Please contact Care Home manager for availability.

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Awards / Recognitions (2)

Meet the Team (2)

Rebecca

Rebecca Palmer

Job Title: Administrator

Joined: 2021

I have worked at Adelaide since November 2021 and I love every minute of my job! I've come from mainly an administrative background, but this is my first role within a care home. As soon as I stepped into the home
I sensed what a warm, friendly, caring home it is.


I am the first port of call for all visitors to the home such as relatives, friends, nurses and tradespeople and I keep all the administrative paperwork up to date. The best part about my job is interacting with the lovely residents and seeing them enjoy the wonderful activities we have on offer.

Susan

Susan Tharakan

Job Title: Home Manager

Joined: 2019

I am an experienced and dedicated Home Manager with a strong passion for delivering exceptional care to elderly residents. I am committed to fostering a warm, welcoming, and respectful environment where residents and their families feel genuinely valued. My focus is on providing high-quality, person-centred care that not only enhances the well-being of our residents but consistently exceeds expectations.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Adelaide House Nursing Home to verify any information. View our terms and conditions. Adelaide House Nursing Home has an Enhanced Service - more info.