Adelaide House Nursing Home

I'm a volunteer and I come in with my therapy pony. Firstly, it's not every home that can be bothered with this kind of thing but we could not be more welcomed by staff and residents alike! It's so clean with a lovely atmosphere. Might even put my name down for when needed.

The kind staff at Adelaide House were caring and attentive during my cousin's short stay, in her final days. The home were always in touch to keep me updated on her condition. She was kept warm and comfortable to the end. Thank you, everyone.

So thank you to all the amazing staff at Adelaide House Nursing Home, you all do a wonderful job.

The caring and attentive staff made my mother as comfortable as she could have been in her final difficult few months; for that, I am always grateful. The staff responded quickly to her needs and were always considerate of her wishes. Thank you.

Very happy with the excellent care being given to my aunt now in her 99th year. She is content with the day-to-day care and stimulation provided by a very caring staff, so I do not have any worries about her.

My aunt has been a resident for 3 years. She came to the home having had a fall and needing 24hr care. She was admitted to the care home as end-of-life. However, due to the care and love that she has received from the staff she is thriving at 97! During the pandemic, they ensured that the family were kept updated regularly even though we couldn't visit initially. When restrictions were eased a great amount of provision (setting up a family area for face-to-face visits) which meant a lot to her and the family. We are very pleased with our choice of home and the care it provides. Thank you so much for the care you give my Aunt.

My dad came to Adelaide House 2 years ago. It was not what he thought would be the next stage in his life but he has been well looked after and is settled. It was a worry for us because he wasn't looking after himself but now looks well and has good food and anything he needs the staff get him or do for him. I am always informed of any issues and the family are very happy with his care.

Adelaide care home has provided excellent care for my elderly father. The staff are very kind, competent and friendly. The care home is very well run and organised. Thank you to all the staff for looking after my father so well.

My dog enjoys his visits to Adelaide House, and if there were any negative vibes, he would pick up on them immediately. His reactions say far more than my words can convey!

My godmother has been a resident of Adelaide House for 5 years now and is very comfortable and contented with her home. The staff are all very caring and kind, both to the residents and their families. Everyone is so very friendly, it is a pleasure to visit. I only wish I had found somewhere as nice for my mother in her final days. I must comment on the food too - it's delicious!

There are many people to thank at Adelaide for the care my parents have received during the near 2-year stay. I can honestly say that the care home manager has been a shining example of professionalism and care and compassion. She has many lovely nurses and care staff working with her and they have made Mum and Dad safe and well cared for.

We were overwhelmed by the care and kindness of the management and staff at Adelaide House. The care my husband received was second to none. Nothing was too much trouble. Every effort was made to ensure my husband was happy, he desperately wanted a window seat, a lovely sunny corner was found for him. He wanted a chair he could lay back in, within minutes of requesting this one was found. He wanted a coffee table to try and do a jigsaw and one was cleared for him. The chef was kindness itself in providing him with a tasty fat-free diet. He was transferred from hospital to Adelaide House to receive end-of-life care. The medical care they gave him for two months has now allowed him to be cared for at home. The care and consideration that was given to me, my family and friends was exceptional. We can never thank them enough for their care and support through this difficult time.

My mother and stepfather both experienced serious deterioration of health conditions during the covid lockdown period. The family struggled to give the 24/7 care their safety required. My sister had some direct experience of care in Adelaide House and the social worker recommended Adelaide. It is also close to one family member. I have been very happy with the care and support given. The home is warm in all senses, clean, well staffed and once covid allowed, provides some stimulating activity and welcomes visitors. The manager is particularly approachable as are the office staff. I visit frequently and have never experienced unacceptable events. Thank you to all the staff for providing a safe and comfortable environment for my family members.

I would like to take the opportunity to thank all the team and staff for the wonderful care shown to my late husband, who sadly passed away in August. He received first-class nursing care, along with kindness, understanding and support, given to both himself and us all as a family.

I couldn't have been more pleased with the care my father received at Adelaide House Nursing Home. The staff were attentive and kind and always had a cheery interaction and a fist pump with my father. When my father arrived at Adelaide House he was bedbound and non-responsive having been in hospital for some time. After a few weeks, the staff at Adelaide had him downstairs interacting with other residents and whilst not fully communicating at least making it known what he wanted and was trying to say. When I took my very sick mother there to visit him the staff really helped me with the logistics and practicalities. He was there through very difficult times during Covid but everyone went to great lengths to ensure we could still maintain regular contact.

The staff play a huge part in giving a nice feel to the home.

All the staff were friendly and professional, and we always felt that Mum was safe and well cared for.

My brother-in-law was only a resident for a short period - for end-of-life care. The manager and her staff could not have been more empathetic and helpful. I live in Yorkshire and was only able to visit every 2/3 weeks. However, I was able to speak to my brother-in-law whenever I telephoned. He had a very nice room with a French door leading out to the garden. I know that he was happy in that room. He was also happy with the meals that he was served. The only thing that concerned him was understanding the staff when they spoke to him, but the problem was always resolved by asking them to speak a little slower. I would not have any hesitation in recommending Adelaide House.

My aunt was moved from a care home to Adelaide House in September. Sadly, her time here was very short as she died a few weeks later. However, the care she received was second to none. Management and staff excelled in both the care they gave to my aunt and the support to us as a family. I would definitely recommend this nursing home.